Electrical Jack Problems of Toyota Tundra

First and only time I used the supplied jack for my 2007 Toyota Tundra. I followed the directions as indicated in owners manual and was on level ground at time of this pitiful jack's failure. The jack did not hold the weight of my truck when I had to remove a tire. As a result, the truck fell off of the jack and caused multiple damage to tire I used (thank god!!) as a jack stand. The rotor of rear passenger side was bent and the leaf springs of that passenger side shifted and are now not alligned properly.

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The contact owns a 2003 Toyota Tundra. While driving, the trailer hitch became detached. The contact coasted the vehicle to the side of the road and noticed that the hitch dropped low to the ground and was bent. The contact used the trailer jack to lift up the trailer and straighten the hitch to the receiver in order to drive home. The contact stated that the trailer hitch was bolted to the reinforcement bumper, which was corroded. The contact was concerned the passengers in the vehicle would not be protected in the event of a crash. The contact removed the trailer from his vehicle and placed it in the back of the vehicle. The vehicle was taken to new country Toyota of saratoga springs (located at 3002 NY-50 building # 1, saratoga springs, NY 12866, (518) 584-7272) where it was determined that the reinforcement bumper was not included in NHTSA campaign number: 09v444000 (structure). The recall only included the frame and all the crossmembers; therefore, the dealer could not assist. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 1906120378. The approximate failure mileage was 114,000.

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In November 2011, our 2003 Toyota Tundra was taken in to shepards Toyota in rockland, me where they sprayed "corrosion treatment" onto the frame to try and address their defective frame issues on this product (this was done under warranty). This "corrosion treatment" product failed and flaked off within a year. When we took the truck back to shepards, we were told that Toyota had changed to a different product, as they had found that the original "corrosion treatment" product they were using was failing. However, they would not re-do our truck, saying that they had met the "minimum federal requirements" by doing the treatment in 2011. We have recently been told by our mechanic that the frame will likely not pass inspection next year, due to the amount of rusting on the frame. We only have 100,670 miles on this truck, and had hoped to have a useable truck for many more miles to come. I contacted Toyota several times over the past two weeks, trying to get them to help fix this issue. Toyota is telling us that because they did the "corrosion treatment" in 2011, that they "met the minimum federal requirements" to address this issue, are under no obligation to help us any further, and will not do so. If the treatment had worked, then I would have no argument. Their "fix" was not a fix - in fact, within a year, they had switched over to using a different product, as they'd discovered that this original product was failing. Think of all of us who were being responsible consumers and getting our trucks in early for treatment once word got out about the frame issues, and who were given the treatment that was doomed to fail. It is so not fair. Our case number with them is 1404301535. During the work day, I'm most easily reached by e-mail. I am not at the home phone until after 4pm most days. Sincerely, heather jackson.