Ignition Switch Problems of Volkswagen Jetta - part 1

Volkswagen Jetta owners have reported 76 problems related to ignition switch (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Jetta based on all problems reported for the Jetta.

1 Ignition Switch problem of the 2010 Volkswagen Jetta

Failure Date: 09/23/2023

1) ignition switch - yes 2) car wont turn off, key is stuck and wont allow to be turned off. This is dangerous for car to be left on. 3) yes - common problem with vw 4) yes by mechanic 5) no warnings, typically ignition needs jiggling to start and turn off ignition but this is the first time it has refused to budge.

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2 Ignition Switch problem of the 2010 Volkswagen Jetta

Failure Date: 02/28/2021

Key wont turn, as if there is a locked steering wheel (even though there isn't). After about 30 minutes, was able to get the car started, but couldn't turn the car back off without applying an overly strong inward pressure to turn off the car. The ignition switch is stiff and locks up.

3 Ignition Switch problem of the 2012 Volkswagen Jetta

Failure Date: 06/27/2020

The ignition won't turn off, can't shut it down. I was able to turnit off by applying pressure on the key and tapping the end of the key with pliers. I found this solution on the internet from other Jetta owners. Volkswagen knows about this common issue and refuses to do a recall on the ignition switch which costs hundreds of dollar to owners.

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4 Ignition Switch problem of the 2016 Volkswagen Jetta

Failure Date: 06/25/2020

Often it is nearly impossible to turn the key back to turn the engine off; seems to be mechanical failure of the ignition switch. This seems to be a common and pervasive problem with people reporting being unable to turn the engine off for hours. Will have to have this fixed at probably great expense, as it is obviously not safe to have a car idle unattended for long periods of time.

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5 Ignition Switch problem of the 2010 Volkswagen Jetta

Failure Date: 06/19/2020

Ignition switch stopped working and car would not turn on. Cost $800 dollars to replace.

6 Ignition Switch problem of the 2011 Volkswagen Jetta

Failure Date: 04/05/2020

Ignition switch is stuck, cannot turn the ignition on.

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7 Ignition Switch problem of the 2011 Volkswagen Jetta

Failure Date: 03/27/2020

Car was in park and tried turning key to turn vehicle off. The key will not come out of the ignition switch and car will not turn off. Disconnected battery, car still would not turn off. I had to remove fuse in order for car to turn off. Key still not able to be removed. Called dealership and they said this is a reoccurring problem with Jettas and no recall as been issued.

8 Ignition Switch problem of the 2019 Volkswagen Jetta

Failure Date: 10/19/2019

Ive had the car about two or three weeks. The key struggles to turn when in the ignition, even when I have my foot on the brake. Sometimes it turns on just fine and sometimes the key absolutely refuses to turn when in the ignition switch. Its as if im putting the wrong key in there but I only have one vw so this is for sure the right key. The car squeaks extremely loud. Its a really loud screeching sound and it only happens when I reverse. Both things only happen every one out of 10 times or so.

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9 Ignition Switch problem of the 2014 Volkswagen Jetta

Failure Date: 10/01/2019

Vehicle ignition switch sticks. Sometimes it is hard to turn on other times it is very difficult to turn off. Condition is getting worse.

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10 Ignition Switch problem of the 2009 Volkswagen Jetta

Failure Date: 09/29/2019

Ignition key stuck in ignition switch in the on/run position and will not turn off or come out of ignition.

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11 Ignition Switch problem of the 2008 Volkswagen Jetta

Failure Date: 07/14/2019

Ignition switch was stuck in the on position with the engine running. The car was stopped and in park in a driveway. But this failure could have easily occurred inside a garage. The car was successfully turned off after breaking the plastic key transmitter and forcing the key with pliers. Others may not have the strength or tools to force this to turn off. I'm concerned that this could occur and the engine not being able to be turn off could start a fire or produce CO poisoning in a closed environment. Part failures such as this should fail in a safe mode. This is clearly not a safe failure mode.

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12 Ignition Switch problem of the 2011 Volkswagen Jetta

Failure Date: 06/02/2019

Having issues with ignition switch. I parked vehicle in front of store location and when I returned to my vehicle the key would not turn. I researched online and spoke to a mechanic to move the steering wheel left and right to see if the switch had just locked but after more than an hour of this it still would not turn. Mechanic went to try to work on it and was also unable to do so and referred me to an import mechanic as he had recently replaced another Volkswagen with the same issue. Currently vehicle is now having to be towed to mechanic as key cannot be turned. This seems to be a recurring issue with Volkswagen vehicles.

13 Ignition Switch problem of the 2015 Volkswagen Jetta

Failure Date: 05/10/2019

Ignition switch would not turn off, could not turn off engine.

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14 Ignition Switch problem of the 2015 Volkswagen Jetta

Failure Date: 05/06/2019

Tl the contact owns a 2015 Volkswagen Jetta. The contact stated that the vehicle would not shut off and the key could not be removed from the ignition switch. There were no warning indicators illuminated. The failure occurred intermittently. Spirit auto center of renton (330 sunset blvd n, renton, wa 98057, (425) 226-6113) diagnosed the vehicle, but did not find a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.

15 Ignition Switch problem of the 2013 Volkswagen Jetta

Failure Date: 04/01/2019

Tl- the contact owns a 2013 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 19v615000 (electrical system, steering) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not contacted the dealership. The manufacturer was not made aware of the issue. The contact stated that when they attempt to remove the key out the ignition switch they would have to aggressively the key before it is released. The contact stated that they would have to do so in order to start or off the vehicle. The approximate failure mileage was 78,000. Gl.

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16 Ignition Switch problem of the 2012 Volkswagen Jetta

Failure Date: 01/10/2019

Unable to turn vehicle engine off. Ignition switch is stuck in the run position and will not turn to off position without breaking key off in the ignition. Dealership stated that it is a known problem but vehicle was out of warranty and repair cost over 700. 00 which may only work for a year or 2. Then would start having the same issue once again.

17 Ignition Switch problem of the 2014 Volkswagen Jetta

Failure Date: 11/16/2018

Ignition switch was extremely hard to turn off. Eventually car would not turn off at all. Key was very hot. Vehicle ran for over 2 hours and would not turn off.

18 Ignition Switch problem of the 2010 Volkswagen Jetta

Failure Date: 09/26/2018

Tl the contact owns a 2010 Volkswagen Jetta. The contact stated that the key became stuck in the run position in the ignition. The contact struck the ignition with a hammer lightly and the key was able to be released. The vehicle was taken to ciocca Volkswagen (1346 lehigh st, allentown, PA 18103, (610) 797-6330) where the contact was informed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000.

19 Ignition Switch problem of the 2009 Volkswagen Jetta

Failure Date: 08/31/2018

Not able to take key out of ignition switch. Car is parked and still running not able to take key out.

20 Ignition Switch problem of the 2010 Volkswagen Jetta

Failure Date: 08/31/2018

Ignitions switch won't turn off and car keeps running until brought to shop to turn off. Many attempts to get the ignition switch to turn off failed, before this happen few time the car turned off for no reason, not sure if it is related to the ignition switch not turning off problem.

21 Ignition Switch problem of the 2012 Volkswagen Jetta

Failure Date: 08/14/2018

The car will not turn off. The ignition switch will not allow the key to be turned into the off position and it continues to run. The key cannot be removed. The vehicle is stationary and in park.

22 Ignition Switch problem of the 2011 Volkswagen Jetta

Failure Date: 08/08/2018

The contact owns a 2011 Volkswagen Jetta. The contact stated that the ignition cylinder seized and the vehicle was unable to start. The vehicle was not taken to be diagnosed or repaired. Stone mountain Volkswagen (3500 stone mountain hwy, snellville, GA 30078, (678) 367-4286) and the manufacturer were notified of the failure. The approximate failure mileage was 66,000.

23 Ignition Switch problem of the 2012 Volkswagen Jetta

Failure Date: 08/06/2018

Ignition key got stuck into ignition switch making unable to turn the car off, this is the second time this happen, the first time dealer replace the switch charging over 500. 00 dollars worked good for a while and then the key started to feel like a bump when turning the key off again untill get completely stuck for second time in about 3 years span, contacted dealer and the customer service deny any wrong doing even though she said is a common issue, obviously they know about the issue.

24 Ignition Switch problem of the 2013 Volkswagen Jetta

Failure Date: 07/02/2018

Ignition switch malfunction. Vehicle won't turn off, key cannot be removed.

25 Ignition Switch problem of the 2013 Volkswagen Jetta

Failure Date: 06/17/2018

Ignition switch gets stuck in on position, can't turn car off.

26 Ignition Switch problem of the 2015 Volkswagen Jetta

Failure Date: 05/28/2018

I parked at the store and the key got stuck in the ignition while the car is running preventing me from turning the car engine off . When he key gets stuck in the ignition switch with the engine running preventing you from turning the car engine off. Therefore you can't leave your car to go in the house , store or even to the bathroom. This will allows your car to be attractive to car theives when you must leave to get help. Needs a recall ASAP.

27 Ignition Switch problem of the 2013 Volkswagen Jetta

Failure Date: 05/14/2018

Cannot turn on my car. The ignition switch will not torment.

28 Ignition Switch problem of the 2013 Volkswagen Jetta

Failure Date: 05/09/2018

2013 vw Jetta, 2. 5 engine, at, approx 16,900 miles. On may 8, 2018, during a right hand turn, the vehicle stopped running in the middle of a busy intersection near oakwood hills shopping mall, eau claire WI. The loss of engine power caused loss of power steering. The vehicle was stranded in intersection. Aaa was called. Vehicle was able to be re-started and cleared from intersection before aaa arrived. It was driven home. On may 9, 2018, the vehicle bucked and lost power during a right hand turn at mall drive and highway 93 eau claire. Wi. Dtc's checked with none found. I suspect a bad relay or ignition switch.

29 Ignition Switch problem of the 2010 Volkswagen Jetta

Failure Date: 05/08/2018

Key constantly gets stuck in ignition switch and can't turn vehicle off. Vehicle remains running while key wont turn in off position. Had to disconnect battery terminal and fuel pump fuse to shut vehicle off. Key still remains stuck in ignition switch.

30 Ignition Switch problem of the 2014 Volkswagen Jetta

Failure Date: 04/27/2018

Ignition was stuck on with the engine running I could not get the car to shut off told by the dealer to let it run out of gas. Looked online numerous complaints about the ignition switch unable to be shut off car is only 3 years old.

31 Ignition Switch problem of the 2016 Volkswagen Jetta

Failure Date: 03/30/2018

Tl the contact owns a 2016 Volkswagen Jetta. The contact had difficulty turning the key in the vehicle's ignition switch. The failure occurred without warning. The vehicle was taken to stone mountain Volkswagen (3500 stone mountain hwy, snellville, GA) where it was diagnosed that the ignition switch was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

32 Ignition Switch problem of the 2014 Volkswagen Jetta

Failure Date: 03/18/2018

The ignition switch locks, cannot turn off vehicle. This happens with either of the two ignition keys supplied by dealer.

33 Ignition Switch problem of the 2010 Volkswagen Jetta

Failure Date: 03/10/2018

The key is stuck in the on position with engine running. Had to pull relay to stop engine. Unable to remove key from the ignition switch. Dealer charges $600-$800 to repair.

34 Ignition Switch problem of the 2010 Volkswagen Jetta

Failure Date: 01/29/2018

The key gets stuck in the ignition switch and it won't turn on or off.

35 Ignition Switch problem of the 2014 Volkswagen Jetta

Failure Date: 11/01/2017

The contact owns a 2014 Volkswagen Jetta. While driving various speeds, the vehicle jerked and hesitated. The vehicle was taken to alexandria Volkswagen (107 west glebe rd, alexandria, va) where it was diagnosed that transmission fluid leaked from the vehicle and the gasket and oil pan needed to be replaced. The vehicle was not repaired. In addition, the key became stuck and fractured inside the ignition switch. The failure was repaired. The manufacturer was notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 14v182000 (power train). The failure mileage was 60,000.


Other Common Electrical System related problems of Volkswagen Jetta


Safety Ratings of Jetta Cars
Fuel Economy of Jetta Vehicles
Jetta Service Bulletins
Jetta Safety Recalls
Jetta Defect Investigations