Other Fuel System Pump Problems of Volkswagen Jetta - part 2

I purchased the car on 3/2013, by 5/2016 the ac compressor failed and I had to pay $1,000 to replace, 2 weeks later the fuel pump failed and the car stopped in the middle of the road while driving, this was very unsafe I had my child in the back seat and we could have had a serious accident. The vw refuses to repair because a they say it's not a defaulty fuel pump. The dealer service states it should be approved and covered for full repair. Now, I have a $4,000 bill I can't pay, a car I can't drive and a car payment for a car I can't drive. I need help with this defective fuel pump.

See all problems of the 2013 Volkswagen Jetta 🔎.

My car stalled while driving it was towed to the dealership where I was informed that there was an extended warranty on the high pressure fuel pump associated with my car make and model. I was then informed that my car was not covered under the extended warranty because I did not have a misfuel guard installed. I never received actual notice that I was to install a misfuel guard until the day my car stalled and had to be towed to the dealership. The dealership ran a fuel test which revealed that there was no improper fuel in my car, thus, even if the misfuel guard had been installed, my fuel pump would have still failed. I have contacted Volkswagen as well and they also informed me that because I did not have the misfuel guard installed, I was unable to be covered under the warranty, even though there was no improper fuel located in my car. I am extremely frustrated that even though there was no user error, I am being stuck with the bill ($5,000) due to Volkswagen's defective part.

See all problems of the 2010 Volkswagen Jetta 🔎.

High pressure fuel pump failed while driving on the freeway 60 mph car suddenly lost power and luckily I was in the slow lane and was able to pull over to shoulder.

For over a year, my car was having hesitation issues. I kept calling my dealer and going in for regular service. At one point, my car started but then turned off two times. I kept getting different stories. . . "unable to replicate", "a faulty valve, code p2004. " on my way to work 2/23/16, my car lost power on acceleration. The check engine light and the coil (tdi) light came on. I pulled over and turned off the car and waited. Then started the car again, began driving, and it happened again. I called the tow truck. Dealer service manager (fitzgerald - andrew) gave me the run around -- telling me that I put contaminated fuel in my car. I called sunoco and my, geico, immediately. The most upsetting part of all of this was how andrew approached the problem, exaggerated my involvement in it and arrogantly used his position to show blame to me -- never explaining this is an extended recall and why! I am now getting my fuel pump fixed under the warranty. But. . . . This should be a recall now. I know that this problem was on-going for me for a whole year, and I believe that it has damaged my car, and I cannot prove this. Please save other owners and recall this part.

See all problems of the 2012 Volkswagen Jetta 🔎.

The contact owns a 2010 Volkswagen Jetta. The contact stated that the vehicle stalled several times without warning. The vehicle was taken to the dealer where it was diagnosed that the high pressure fuel pump and the fuel injectors needed to be replaced. The manufacturer was notified of the failure and the VIN was not included in NHTSA campaign number: 10v621000 (fuel system, gasoline). The failure mileage was 115,000. The VIN was not available.

My car has 146k miles. It is a diesel. The high-pressure fuel pump failed while in motion on 2/8/2016. Vw limit on hpfp warranty extension is 120k miles which seems low for a diesel car. To repair the fuel system is $5300 which is more than the car is worth. Called vw and they will not offer any financial assistance. . . Even with this car being part of 'dieselgate'. Hoping other drivers with this same problem are complaining and odi considers re-opening the report. . Read more...

See all problems of the 2009 Volkswagen Jetta 🔎.

On an afternoon in early February 2016, my 2012 vw Jetta tdi went into 'limp' mode after starting it and driving for less than two minutes out of my workplace parking lot. I was barely able to get it to the side of the road and stop, when it died completely and would not start again. The glow plug dash light came on. I had it towed to the dealer the next day and they diagnosed that the high pressure fuel pump (hpfp) had failed, blowing ,metal shards throughout the entire fuel system. They performed a diesel fuel test, which 'passed', so all repairs were covered under warranty. The car had 53,000 miles on it at that point. Parts alone would have cost nearly $4000, and I was not shown what the labor costs would have been! I then discovered that this is a 'known' issue but not under recall, only an extended warranty period. Having the complete loss of power that limp mode resulted in, and being stranded for hours waiting for a tow, made me reconsider my purchase decision for this vehicle. I am very glad I was not on the freeway, as the failure could have been deadly in that driving environment. With the current diesel emissions scandal ongoing, I am 'stuck' with this vehicle, unless I want to take a drastic hit on private resale value; no one will take it in trade. This is a very dangerous problem that needs better resolution.

While excelerating from a red light my car went into "limp mode" and lost most of its power. I could not drive faster than 40 mph or 2400 rpm. I contacted vw dealer and they instructed me to drive the vehicle in which was only 8 miles from my house. Enroute to dealership my car lost all power and shut off in the middle of the road. I could not start the vehicle and had to get it towed to the dealership. Upon inspection, it was found that my high pressure fuel pump had failed which caused my turbo to also fail. The fuel in the tank was not contaminated, this was just a failure of the system.

Jetta engine quit running with no notice in busy highway. Car had to be towed to dealer. Car was not repaired for three weeks. They cited lack of fuel system management computer module. It would take 5-7 business days to get. Fuel computer module and fuel pump were replaced. Have no confidence in car safety. Vw will not replace per my request. My wife is fearful of driving car since she was traumatized.

See all problems of the 2016 Volkswagen Jetta 🔎.

High pressure fuel pump failed containated the fuel system with metal particles well I was on vacation on five lane freeway just south of pasadena highway 5 fall left lane just stopped running almost accident trying to cross four lanes with no power.

See all problems of the 2011 Volkswagen Jetta 🔎.

About three weeks ago with 16k miles I called vw and indicated that my Jetta smelled like diesel. I was told it was probably just an overfilled fuel tank. It turned out to be a leaky high pressure fuel pump. On the 2015 Jetta, this is located on the top of the engine. This literally means that fuel was leaking directly onto the hot engine and exhaust. The leaking fuel eventually ate through radiator lines and caused a complete loss of coolant. Obviously leaky fuel + hot engine / exhaust = fire risk. Not to mention the coolant loss stranded my family on the side of the road. The loss of coolant happened at city speeds and stranded my family.

See all problems of the 2015 Volkswagen Jetta 🔎.

2011 Jetta diesel complete failure of high pressure fuel pump without warning at 50 mph ascending a large bridge in vehicle what has had scrupulous periodic maintainance. Occurring at rush hour on a 4 lane high traffic river bridge (295 delaware memorial bridge) a very dangerous time and place due to collision possibilities. My research so far is that this is a common problem with the company covering it up to 120 thousand miles. No notice has every been received of this propensity or of the, what seems to be "secret" warranty extension.

Hpfp, high pressure fuel pump failure, in motion on city street stopped running, will no longer start.

"high pressure fuel pump" addendum to complaint #10808605 please add to the previous that my husband was driving the vehicle at the time & I failed to mention that when the (hpfp) failed he was in the fast lane of the freeway & his power was immediately stopped. This happened on the i10 freeway eastbound just before the "county line rd" offramp in yucaipa, CA. There was no shoulder in the fast lane for him to pull over. He was very fortunate that there was no traffic to his right as he had to make it across 2 lanes of traffic in an uphill grade. The car barely made it to the offramp! if there had been traffic (typically slow moving truck traffic), he would have been trapped in the middle of the freeway & surely hit!! in my previous complaint I was angry about vw not taking responsibility for the known failure. We are responsible car owners & regularly service our vehicles. I could understand had this been negligence on our part. My husband commutes 200 miles a day & we rely heavily on having a reliable vehicle, which we thought we had in a vw diesel. They recognized the defect by offering a 10yr, 120,000 mile warranty extension. Mind you this is a diesel engine which has a life expectancy of at least double this. At some point this failure was bound to happen & vw knows it. I spoke with many vw technicians in the diagnosis of this issue & they all acknowledge this is a faulty part. Some of the blogs try to allude that poor fuel is the cause, but the mechanics don't agree. Any assistance you can provide in getting vw to take responsibility would be greatly appreciated. This not only endangered the life of my husband, but this is a $5500 repair!!.

I was driving on a county road when I began to lose power. There was traffic behind me. My car began to shake and make a loud knocking sound as it countinued to coast. As soon as I was able to begin to pull to the shoulder, my car completely and violently died. It would not restart, leaving me stranded and causing upcoming traffic to avoid me. The dealership states it is high pressure fuel pump failure. The analysis of fuel shows a lubricity failure, which the dealership stated was due to metal shavings. It was negative for gasoline and has not been mis-fueled. There has been multiple reports of these failures, which cause the metal shavings to contaminate the fuel system. Vw has extended coverage to these pumps, but does not take responsibility for the ongoing failures. "not passing the lubricity test" which appears to be caused from the pump failure itself, voids the extended coverage, causing thousands of dollars in repairs.

While driving straight on a city highway, the car stalled, and would not restart. This happened in moderate traffic, but we were able to coast out of the road and into a parking lot. The dealer where we bought the car analyzed the fuel system, and ruled that out. He found a bad fuse related to the fuel pump, and claims at this time that it is probably an electrical issue. At this time, the exact cause remains unknown. This is the third time that we've had the same problem, though the previous two times the dealers claimed that it was a fuel system issue.

I bought this car in may 2015 due to the awesome fuel ecconomy paired with supposed great reliability. The high pressure fuel pump went out around October 2015. I was headed to work and the engine started skipping just for a short time. I drove to work without any more issues. When I was leaving work, the engine started running real rough so I pulled over and I heard a squealing/rattling noise from an area around the timing cover. The engine stalled. I started it back up and after maybe 10 seconds it stalled again and wouldn't start back up. I towed the car to a vw specialist shop and they diagnosed the issue as a failed high pressure fuel pump and requiring replacement of the entire fuel system. I had the car towed to a vw dealership and they're diagnostic was the same. They sent out a fuel sample and it failed for lubricity. I expected vw to cover this since this was a known vw issue. The car sat at a dealership for over a month before having to tow it back home. The repair will cost around $5,600. I would fix it myself but the parts alone can be $3,000 to $4000. I purchased this car in may 2015, so only got to drive it for five months. I have lost all faith in the reliability as well as the confidence that vw will fix any issues that are due to faulty parts. There have been several cases with faulty high pressure fuel pumps from 2009 to present. There was an investigation before. . Read more...

The high pressure fuel pump of the tdi diesel version of this car is easily compromised under regular use and sends the car into a disabled mode while driving. It is dangerous and very unclear what is happening.

Car with approximately 56,500 miles. About 50 miles after fueling with diesel fuel from a sunoco station, glow plug light started blinking, check engine light on and car entered a "limp mode". Was attempting to accelerate onto a highway from an on ramp. Would not allow me to go over 25 miles per hour. Brought to nearest vw dealership. Was told the high pressure fuel pump had essentially disintegrated and there are metal shards throughout the entire fuel system, which will need to be replaced. Fuel sample sent to vw for testing. Awaiting to hear from dealer whether or not this will be covered under warranty.

Tl-the contact owns a 2009 Volkswagen Jetta. The contact stated that while driving at approximately 10 mph, the vehicle was hesitating causing the engine to stall. The vehicle was unable to restart. The vehicle was towed to a delaer where it was informed that the failure was related to the fuel system. The vehicle was repaired but the failure continued. The vehicle was taken again to the dealer where it was diagnosed that the high compression fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not provided. The approximate failure mileage was 60,000. Ak.

High pressure fuel pump failure.

Upon pulling out of a driveway, vehicle showed flashing "glow plug" indicator and loss of power (limp home mode). Pulled over, turned off vehicle and restarted, indicator cleared and vehicle drove normally. On subsequent trip later in the day, same symptoms appeared. Again, cleared by stop and restart of vehicle. Flashing glow plug indicator returned almost immediately, this time with solid "check engine" indicator as well. Drove to dealership service department where they found metal fragments in the fuel system and likely high pressure fuel pump failure. Currently awaiting results of fuel test to verify failure was not caused by misfueling with gasoline.

The car is a 2011 vw Jetta sw tdi. On sept 7, 2015, while driving on the autobahn, the car¿s check engine light activated and the car abruptly lost power. I coasted to a stop on the shoulder. I shut the car off and it would not restart. It was towed to the nearest vw dealer. We had to rent a vehicle for almost two weeks. Vw said the fuel pump was destroyed due to tainted diesel fuel. Reports indicated that metal shavings were found in fuel samples. Vw replaced the entire fuel system at a cost of eight thousand euros. I have contacted the esso station & headquarters. Esso has indicated that there have been no reports of tainted diesel fuel at the station. I am being shuffled between the esso station & the vw dealership. It is obvious who the responsible party is. Vw needs to do what is right and demonstrate corporate social responsibility.

Tl- the contact owns a 2009 Volkswagen Jetta. The contact stated that while his wife was driving at 60 to 70 mph, the vehicle stalled and shut off, losing all power. There was no warning indicator. The vehicle was towed to a local dealer who diagnosed that the high pressure fuel pump failed. The dealer stated that the failure was a known issue without a permanent fix. The manufacturer was notified but referred the issue back to the dealer. The vehicle had not been repaired. The failure mileage was 130,000. Fe.

Vehicle began stuttering and lost power. After an additional 20 seconds shut down and would not restart. It appears to be a problem with the diesel fuel pump as metal debris were found. Dealer claims vw must test fuel however I know the car has always been properly fueled and has the fueling safeguard device installed.

The glow plug light began flashing and the check engine light was on (had been on for the entire duration of my ownership of 1 year for the car). We were on the highway and the car steadily lost power in the span of a quarter mile. We pulled off the side of the road. The engine would crank but not start. The mechanic the next day found metal shavings in the fuel system and suspects a high pressure fuel pump failure. The recommendation was to replace both fuel pumps and fuel lines. We have never misfueled the car - we have only used diesel fuel at top stations like shell and bp.

The car lost power while going uphill and would only reach speeds of about 20mph on a 40mph road. The car check engine light had come on about a month before. I was told there was a problem with the high pressure fuel pump and it would need to be replaced but the car would be safe to drive until it stopped powering up to top speed.

Car lost all power and would not restart. I was driving about 55mph on a rural road, thankfully there was not a lot of traffic at the time the car failed. The glow plug light started flashing as the engine was losing power. There was no warning that the car would fail like this. I was able to pull off the the road in neutral. I suspected a high pressure fuel pump failure since vw had just sent out a letter notifying me that the warranty on that part had been extended to 120k miles. After it was towed to the dealership, they confirmed it was a hpfp failure and I am waiting to find out if vw will cover the repair. Was told that this failure caused damage to the entire fuel system ($8,800. 00usd). I do not see how vw can put a car on the road with a part that could potentially fail and cause this much damage.

Had been driving for well over 100 miles on the interstate and was exiting from one interstate onto another in moderate traffic in louisville, kentucky. During lane change, flashing "glow plug" indicator light came on and "engine fault! workshop!" came on. Car immediately decelerated, causing hard breaking from following traffic and near collision. Able to drive at 40 mph for approximately one mile to another exit. Stopped at traffic light at the bottom of that exit and car stalled in the middle of the road and would not restart. Towed to nearest dealership. Two days later, learned from vw dealer that it was the "hpfp". Again. A similar incident happened with this car in the fall of 2011 -- around the same time vw issued their recall of the faulty pump. I was told that the hpfp was replaced at that time. This was only 4 years ago and precisely the same issue. I have had the diesel fuel pump modification (another recall), the car is under the 120k on their "extended warranty" and I only use very-low sulfur diesel gasoline at major national chains when traveling cross-country like this.

The problem showing error code p0087, p0387 high pressure fuel pump failure, the cost of expensive to repair, difficult to meet warranty related power-train & engine. It has been twoce break down. Its third break down. It only 62k mileages on it. Vw want to working on it due of out of warranty cost. I am not happy that vw is not qualify to inspect part problem cause. I hope it is affect other customers who have simply problem with hpfp.

Was driving when the engine fault workshop warning came on. The glow plug warning light also appeared. Car wouldn't go past a lower rpm but was able to make it to a parking lot. After grocery shopping, turned the engine on again and started to drive. Both warning lights came on again and then the engine stalled. Was able to start it again and parked it in a parking spot. Waited about 5 minutes and started it again and was able to drive it around the parking lot. Engine light was on but car was running ok. Pulled out onto the street and went about a 1/4 of a mile and the warning lights came on again and stalled. Was able to start it again and make a u-turn and then the lights and stalled happened again. Parked along the curb and called a tow truck. This apparently is a common issue with the fuel pump on vw tdi's. Car is currently at a vw dealership waiting on the results for a gas test to see what type of fuel I had in the tank. My call has the gasoline nozzle blocker installed per the recall a few years ago. There is not any gasoline in the tank.

High pressure fuel pump failure July 2015, was driving at highway speed when glow plug indicator started flashing, pulled off highway and car stalled in highway off-ramp intersection. Pushed car out of intersection to side shoulder. Car towed to fox vw of rochester hills mi. Vw authorized warranty claim on replacement of entire fuel system. Repair was completed and car returned. Car smelled of diesel in the interior compartment. Smell did not lessen after 1 week even with windows open to air out. Returned vehicle to fox vw. Fox vw stated that there was a spill at the access to the fuel pump sending unit under the seat. The spill was cleaned up and vehicle returned. Diesel smell was less. Fast forward 3 months to November 2015, returned car for extended warranty service for glow plug replacement at purchasing dealer in pennsylvania (three rivers vw), dealer service technicians discovered and documented multiple fuel system leaks with incorrectly installed components. Fuel was present on top of engine, high pressure fuel pump housing and fuel filter housing. Traveled in this car with newborn daughter and 4yo son multiple times with long road trips in the time from the fuel smell complaint to three rivers vw finding the leaking fuel. Three rivers vw repaired vehicle with authorization from vw America.

I was driving to work, which includes crossing a toll bridge daily. I was on the bridge, which is only a 2 lane bridge, when all of a sudden my diesel engine failure light began to flash. I lost acceleration and was able to pull off to the shoulder safely and turn off the car. I sat there for a few minutes contemplating if I should call aaa to get a tow to the dealer. Seeing as I was only about 5 miles from the vw dealer, I decided to see if my car will make it there. It started back up no problem and I was able to accelerate back into traffic and make it to the dealer with no further issues. I explained the problem to the service rep. And they checked in my car and I waited for them to call me with the issue. Later in the day, I received the call from the service rep. , and he informed me that the high pressure fuel pump failed, and they will have to rebuild the fuel system, as there were metal particles found in the gas and gas lines. He said this sometimes happens when a customer may use biodiesel fuel or a lower grade of diesel. He also said that they would have to send the gas samples off to vw lab to review in order for the repairs to be approved since I have the extended warranty. I am shocked that this occured, seeing as my car is only 4 years old and less than 50k miles on it. Thankfully, there was not an accident and no one was hurt.

While driving in my neighborhood I drove away from a stop sign and lost engine power. I pulled over and saw my glow plug light on and the check engine light on. I put the car in park and turned it off and then tried restarting it. No luck. I had the vehicle towed to the closest vw dealer in my area and the next day was told my high pressure fuel pump had failed and before they would fix the issue a fuel sample would have to be tested. I asked why and they said there has been issues with misfueling with unleaded gasoline and they said they believed I did not misfuel my car but were following vw's new service protocol. It has been 16 days and I was told they sent my fuel sample to the wrong place and it never made it to the "independent" lab. So now I wait and the car has not been touched. My vehicle ran normally until the complete failure of the hpfp and my car is under the new car warranty still. I should not have to be dealing with this and be told if the diesel is not up to specs that I responsible for the guestimated $7,000 bill. There are so many cases of this issue and even the dealer admitted the car is not designed for the quality of fuel we have in the u. S. And it makes me concerned that car should not be produced if it cannot handle our fuel, roads, emissions testing, etc. . I am absolutely frustrated, upset, and do not trust the service by the dealership any longer and do not event want to own my car anymore. I will never buy another vw again.

While driving car stalled and the glow plug light camp on, luckily we were on our street and not in high traffic area. Car will not start and being told that we have metal pieces in our engine. 8500 fix for a 2010 car this should be covered under some sort of recall or warranty if these high pressure fuel pumps are faulty.