Software Problems of Volkswagen Jetta

Volkswagen Jetta owners have reported 21 problems related to software (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Jetta based on all problems reported for the Jetta.

1 Software problem of the 2009 Volkswagen Jetta

Failure Date: 08/10/2020

Tl the contact owns a 2009 Volkswagen Jetta. The contact stated that while driving, the abs warning light along with several other unknown warning lights illuminated. The vehicle started shaking while shifting gears. Additionally, the brakes failed to work effectively while depressing the brake pedal. The contact also stated that the vehicle failed to shift gears correctly. The steering wheel was difficult to turn and was shaking. The contact stated that the rpm was fluctuating. The vehicle was turned off and restarted however, the failure recurred. The check engine, power steering and epc warning lights were also illuminated. The contact turned off and restarted the vehicle and the vehicle drove normally for a while before the failure recurred. The vehicle was taken to hansel Volkswagen (2951 corby Ave, santa rosa, CA 95407) and was diagnosed however, the mechanic was unable to update the abs software. The dealer informed the contact that the abs module was defective and needed to be replaced. The contact was also informed that the abs module failed internally. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

See all problems of the 2009 Volkswagen Jetta 🔎.

2 Software problem of the 2014 Volkswagen Jetta

Failure Date: 03/30/2020

April 13th,2020 I took my car in to the local vw dealership to have it looked at. Road testing produced nothing, but p1732 and p173d codes were found. The service department called the vw tech line and vw indicated that a new transmission was the only option. My cost would be $9236. 14. Afterwards, I stopped at the local independent german auto repair shop to have my paperwork looked at. This shop indicated that this was a new transmission design, intended for the hybrid, and that it was full of bugs. I was informed that vw knew about the issue and created a software bandage to fix it. The fix was not a permanent solution, rather to prolong the life of the car instead of vw fixing the issue under warranty. This shop also indicated that normal service done to cars would show a potential problem, but vw indicated to clear the code and not tell customers. Transmission I am not sure the exact date that the transmission issues began, but I do know that it was after March 27th, 2020. I know this because I worked all day for news America marketing and there were no issues with the car. On the day that the issue began, I had been using e-mode frequently and I noticed that the car was running hotter than normal. I stopped using e- mode. Currently the car is drivable. The check engine light does not come on regularly. When there is a problem, only odd gears are available. Gears 2,4,6, and reverse are not available. When the check engine light comes on, the car will immediately downshift to an odd gear. For example, 4th gear to 3rd. This results in the car slowing down quickly due to the high rpm. If the car is in 2nd, shifting to 1st causes the car to come to a stop over a short distance.

See all problems of the 2014 Volkswagen Jetta 🔎.

3 Software problem of the 2019 Volkswagen Jetta

Failure Date: 12/06/2019

Vehicle proximity sensors began to flash, despite being the only car in a freeway entry lane. There were no cars in front of me, or in back of me, but my vehicle's sensors began to flash and the car began to break as if preparing for a collision. Car never stopped completely, since my foot was on the gas. Sensors continued to flash on dashboard for a minute. I'm not sure of what causes this, perhaps the equipped vehicle software isn't clear of bugs, or sensors could have been manipulated via bluetooth connection.

See all problems of the 2019 Volkswagen Jetta 🔎.

4 Software problem of the 2014 Volkswagen Jetta

Failure Date: 08/06/2019

While driving the vehicle, it starts to stall or have stalled while slowing down or sitting in rush hour traffic; or while stopped at a red light. The dealer stated the code was p0011 and the camshaft position sensor needed to be replaced. The part was about $75 and the labor just under $400. The check engine light came back on within 2 days and the issue started again. Now the dealer stated code p0011 again, and also code p0016 crank shaft position correlation which is the timing belt he stated. He also quoted a price over $3000 to have the work completed. I asked if this was the problem all along and the p0011 was misdiagnosed the last time since you have the same code again. Was the old position sensor bad or not. He could not answer. I told him I can't keep spending money if you can't grantee a fix. I don't want to come back in a few weeks with the same code, but the price keeps going up. Also, that stated they completed a recall update to the ecm software. I told them I was surprised as I had checked NHTSA and it stated 0 incomplete recalls. I know this as I researched the p0011 issue several weeks ago, and someone mentioned in a post to check for this update. . Read more...

5 Software problem of the 2009 Volkswagen Jetta

Failure Date: 03/01/2019

Tl- the contact owns a 2009 Volkswagen Jetta. The contact stated that when attempted to drive the vehicle, the brake, abs and traction warning lights illuminated with a beeping sound. The vehicle was taken to an independent mechanic where it was diagnosed that the abs module failed and needed to be replaced and informed the contact to take the vehicle to a dealer. The vehicle was later taken to winn Volkswagen woodland hills deler, located at 21141 ventura blvd, woodland hills, CA 91364, (818) 884-4444, where it was diagnosed that the abs module needed to be replaced. The vehicle was not repaired. The contact stated the vehicle was recall of NHTSA campaign 16v9130000 (service brakes, hydraulic, electronic stability control) and was taken to winn Volkswagen woodland hills dealer where a software update was performed. The contact stated that the software updated did not correct the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000. Aw.

6 Software problem of the 2014 Volkswagen Jetta

Failure Date: 01/28/2019

"the engine may idle rough and stumble upon acceleration. This may be due to faulty engine control module software misadjusting the valve timing. " thi is the current safety recall for the same make model and year of my car, however, my VIN has not been included. This is the issue with my car. It will happen while in park, when slowing down to stop at a stop sign, a light, or in a drive thru. My car has stalled as a result at a stop sign and at a light. Last time this happened was yesterday.

7 Software problem of the 2009 Volkswagen Jetta

Failure Date: 01/17/2019

I had made an appointment with Volkswagen dealership to have my car looked at because of the recall. My abs light came on and has been on for weeks. It hasn't turned off. When I took my car in they tried to perform a software update but weren't able to because apparently the module went out before the recall. I haven't had any problems with this until just a few weeks ago so I don't understand how that is possible. Now they are saying its technically my fault and now im stuck paying 1200 on an abs module and maintenance. My abs light came on went I went around a corner and slammed on my breaks, ever since then it wont turn off.

8 Software problem of the 2010 Volkswagen Jetta

Failure Date: 11/30/2017

The contact owns a 2010 Volkswagen Jetta. While the vehicle was stationary, the vehicle would not start when prompted. Lithia auto store (7063 south virginia st, reno, nv 89511) was made aware of the failure and stated that the vehicle's software needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was approximately 57,000.

See all problems of the 2010 Volkswagen Jetta 🔎.

9 Software problem of the 2010 Volkswagen Jetta

Failure Date: 10/31/2015

Fort two years I have complained to vw dealer that door locks were not working. They never put it on a repair/service form. When I brought the car in, they said the door locks work fine, one just has to pull twice, to exit. But they could not say how to lock all the doors when parking on the street. My door locks have not worked properly since the vehicle was new. I took the bus to the dealer to complain that my keys were locked in the car. They said that was "impossible" and it took me a week and $500. 00 to get my car towed, new keys and resets. I am livid. Doors won't all lock most of the time. Or unlock, most of the time. I believe that not being able to reliably exit a car or lock it when leaving it is a safety issue. This is my second complaint to you about this car, the first time because of software that stalled the car in intersections which had to be federally ordered recall. I think the dealer refused to look into the door locking problems during warranty in hopes that I would return again and again to have locks repaired until I was out of warranty. This stinks. And it is clearly unsafe.

10 Software problem of the 2010 Volkswagen Jetta

Failure Date: 09/23/2015

Tl-the contact owns a 2010 Volkswagen Jetta. The contact stated that while driving at approximately 30 mph, the vehicle had stalled. There was a coil warning indicator that had illuminated. The failure occurred on multiple occasions. The vehicle was driven to the dealer for diagnostic testing. The technician stated that the vehicle needed a software update. The vehicle was repaired. However, the part that the technician repaired had caused other malfunctions to the vehicle. The manufacturer was notified of the failure. The failure mileage was 121,000. Kc.

11 Software problem of the 2010 Volkswagen Jetta

Failure Date: 09/18/2015

Tl- the contact owns a 2010 Volkswagen Jetta. The contact stated that the manufacturer publicly informed consumers that emission software was cheating and bypassing error codes when the admission test was run. The contact reached out to the dealer. The manufacturer stated a repair of this nor as a formal recall been implemented to fix this issue. The dealer was made aware of the failure. The vehicle was not repaired. The failure mileage was 0. Az.

12 Software problem of the 2009 Volkswagen Jetta

Failure Date: 01/03/2015

My vw Jetta tdi had many problems since I purchased it. First, we had problems with the injection system imploding. They asked if we ever put in gasoline instead of diesel. I told them absolutely not. They wanted to charge me $6500 because car was out of warranty but service manager got vw to pay for it because I said I was going to get an attorney. On June 27, 2014 we had with an electrical problem where the battery was draining from a short in the radio modulator. The car had 101,348 miles. They fixed the problem which took 9 days to fix and cost $1238. 56. I noticed the radio would stayed on with the key out of the car after that though. Then we had the check engine, air bag, abs and traction lights on at 109,452. I took it to my service station on 11/28/2014, but he said the dealer had to program update the software and check the abs module for electrical problem. The dealer said it was the O2 sensor on number 2 cylinder. They found no problems with the air bag, abs module or traction control. They charged me $600. The lights were all off. On January 3, my 17 year old daughter and her girlfriend went to the movies last night with the car. It was lightly raining out. She left the movie theatre around 8:20 pm. She came up to an intersection that was turning red. She applied the brakes and skidded through the intersection hitting another vehicle that was crossing. She was doing about 40 mph. She said the car did not want to stop. She said there where lights on the dashboard when she was driving. People in the other car went to hospital.

13 Software problem of the 2014 Volkswagen Jetta

Failure Date: 07/27/2014

2014 vw Jetta suddenly stalled while driving on the freeway. Engine stalled and had complete loss of power, reducing steering and braking capability, creating a dangerous driving condition likely to increase chances of a crash. Alternator light came on. Was able to avoid traffic and get over to side of road and shut engine off. Was able to restart, move car 10 feet, and stalled again. Restarted and drove straight to point of sale (dealer quirk vw of braintree, mass). Dealer had car twice, for six days total. Dealer said they were eventually able to reproduce the condition, but did not find a physical cause. Dealer said they discovered a "software update" was available to address this issue and applied the update. Dealer said the car was then "100 percent" not at risk of having this issue. Two weeks later, on August 9th, car stalled while driving about 35 miles per hour. Coasted to side of road and was not able to restart. Car was towed to same dealer (quirk vw) after hours. No new action taken yet. I plan to ask for a refund. This issue has put my life in danger as well as that of my passengers and the lives of other drivers around me, and I believe represents a serious defect in this car. With unexpected stalling and loss of controls while driving, I am put at the mercy of other drivers to avoid my car unexpectedly and at high rates of speed. I do not feel safe driving this car. I am concerned that the next time this happens, I or another person won't be so lucky.

14 Software problem of the 2014 Volkswagen Jetta

Failure Date: 06/14/2014

June 2014 I brought my 2014 Jetta se to the dealership to have it looked at b/c the airbag light came on & other lights. They had my car for a 1. 5 weeks & claimed they were waiting on a new clock spring,finally after me getting agitated they fixed it,the car at the time only had 2000 miles on it. I was told by the service department it was just a electrical glitch and it's been fixed. Then August 19,2014,the traction control,tire pressure,etc lights came on when I was backing down my driveway,I emailed the service tech asking if I needed air in my tires he said no to then turn the car off and turn it on,that should resolve the problem. He then said if it happens again to drop the car off at the dealership. September 3,2014 the lights came back on and this time I demanded to bring my car in. My breaks were squeaking,all the lights from before where on & the back tires were making squealing noises,it only had 3750 miles on it. They had my car again over a week and came back with excuses,they said they were waiting for vw to give them the software update, they have 5 other cars that have also been waiting for the update. After me yelling and emailing everyone & going there myself to demand my car. They say vw hasn't release the update but they will dial it into my car. This is a serious safety concern and they are sitting on the fix. I then took my car to another dealership,meanwhile they deleted the error code so the traction etc lights are off. The other dealership said they couldn't give me a loaner car b/c vw wouldn't reimburse them unless the car gave them an error. I told them to call vw and get the error,they told me they couldn't. I would need to drive the car until the lights came back on and they could get an error code from the car. Meanwhile a week later I'm still trying to find a dealership in atlanta with a loaner car & can fix my defective car.

15 Software problem of the 2009 Volkswagen Jetta

Failure Date: 07/15/2013

Intermittent electrical problems from undetermined source for last year, ended up losing all lights on passenger side of car, and some lights/light function on driver's side, including brake lights, turn signals, headlights etc. Random security alarm going off without being able to turn it off, brake warning lights, traction control issues. After a quick internet search I became aware that this is a very common problem and known vw issue, and found f16 fuse to be melted along with a portion of the fuse box. Called the only vw dealer in the city 10/23/14 and was told I had two safety recalls on my car, one for an ecm software update and one for this electrical issue, neither of which I was notified of, yet have been notified to have the "diesel only" sticker installed, and haven't moved since long before I purchased the car. Dealer is not able to look at my vehicle until 10/27/14 and cannot provide a loaner car since Volkswagen won't reimburse them for that cost. Called Volkswagen customer service and spoke with doug, only to be told they could not authorize rental car reimbursement, and I would need to either shoulder that expense myself or continue driving the car in it's current state. Informed him that the car was not safe to be driven with the lighting issues, and fuse f16 being tied into abs as well, was told he couldn't help me. If they had done the correct thing, I wouldn't be left in an unsafe car to transport my family, due to their engineering design negligence.

16 Software problem of the 2012 Volkswagen Jetta

Failure Date: 04/04/2013

Cpsc:i1340048a. 2012 Volkswagen. Consumer stated that vw made a software change to the car which caused it to race dangerously when the brake was released or put in first gear.

See all problems of the 2012 Volkswagen Jetta 🔎.

17 Software problem of the 2010 Volkswagen Jetta

Failure Date: 12/28/2011

The car affected is a 2010 vw Jetta tdi. Ever since I've owned the car, it has had an issue with running ruff or stalling out. At 30,426 miles I had the dealer look at the vehicle. They ran a diagnostic and test drive with no issues found. This enough for it to be noticeable, but no symptoms are present. I brought the car in again for the same issue on 12/8/14 at 83748 miles, but this time there was an esp error that flashed in the mdi display and then went away. The dealer could not verify the customer complaint. The service manager also stated that he had a similar vehicle with the same problem and the could also not be diagnosed. At the time the dealer told me that I could have the software upgraded and that would be a charge to me or I could have the injectors changed out and that would be covered under the extended warranty. The were charging according to how they were going to fix the problem, not on the issue itself. Vw sent me the paperwork in April of 2015 to get my money back. The dealer recommended changing the mdi display, but was not sure this would fix the problem. My concern is that there is an issue that Volkswagen cannot diagnose that could possibly turn into a safety issue with thecae stalling.

18 Software problem of the 2010 Volkswagen Jetta

Failure Date: 04/27/2011

While driving at 35mph, car stalled out. Battery light flashed, radio etc stayed on, but car had no power at all. Rolled to next intersection, turned car off, and restarted it. Took it to dealer, they said it was a software update, which they then performed. Aug. 24 exiting i95, 65mph, same thing happens, I pressed the gas and the engine was totally dead. Lights and radio stayed on. Once again I rolled to a stop, and restarted the car. Took it to the dealer, they kept it for an hour and said there was nothing wrong with my car. So I took it to another dealer. After having my car for a week they were able to duplicate my problem. Their computers were hooked up to my car at the time, and showed no faults. So they were back and forth with vw tech support, and they are flying in an engineer, and they think it might be the steering control module malfunctioning. They have had my car for two weeks now, I have no idea when it will be fixed, if ever.

19 Software problem of the 2010 Volkswagen Jetta

Failure Date: 04/20/2010

My vw Jetta tdi stalled while coming to a stop sign after the clutch was depressed. It did this occasionally during the first year of ownership. After a year of ownership and a dozen or so incidents, the car started to stall multiple times during a one half-hour commute. Twice recently, once on my way to work and once on my way back, the car stalled two and three times respectively. It even stalled on the highway going 65 mph when the clutch was depressed. Usually, it stalls when coming to a red light or stop sign when the clutch is depressed in order to take the car out of gear. At 12000 miles, the engine light came on and off a few times and then remained on. The diesel particulate filter and egr valve were replaced which is highly unusual for a car with such low mileage. Also, after my 20000 mile service the engine light went on again and the dealer replaced the #4 exhaust gas temperature sensor. Before the 20k service I had called the dealer the day I stalled 3 times and reported my engine light went on. I went to the dealer a few days later, Thursday, for the service and the light had gone out by then. The dealer said there was a software update for the ecm to be done in addition to the regular service. I left the dealer after the 20k service only to have my engine light go on again and the car stall again. So I went back to the dealer and that is when they changed the #4 exhaust gas temperature sensor. It did not sound to me like a proper fix for this problem as I believe it could be either an electronic glitch with the ecm or other electrical components or some fuel system problem whereby fuel flow is interrupted when going from load to no load scenarios, I. E. Clutch engaged. Anyhow, I stalled again two miles from the dealer from which I had driven. The dealer says they can't duplicate it or find any codes related to it. They will call vw again.

20 Software problem of the 2006 Volkswagen Jetta

Failure Date: 06/23/2008

I purchased a 2006 Jetta attracted by an extensive list of features and conveniences that I wanted as a consumer. One of this features included the automatic window opening via remote control, feature that is not normally seen on vehicles of its class and price. Volkswagen did an update to the software to this vehicle and without my consent took that option out. I paid for that convenience and vw cant even tell me why it was removed from the computer. The dealer cant tell me either because according to them they don't even know what's on the software update. In any case I need to be compensated by this inconvenience or the software needs to be retrofitted to get me this option back.

See all problems of the 2006 Volkswagen Jetta 🔎.

21 Software problem of the 2006 Volkswagen Jetta

Failure Date: 12/01/2005

Speedometer is 5. 3% fast. Not a huge safety problem unless you do a lot of freeway driving and are constantly being passed by irate drivers because you are doing 70 instead of 75 mph. I took the vehicle in and was told it is within spec (5. 3%)???? the dealer also said they could replace parts but it would not change the calibration. Vw of America tech department was aware of the problem but said "it was within spec". The speedometer is all electronic with a speed sensor - this problem could be easily corrected with a quick software fix. Not only did I pay $27000 for a new car that will not give me the correct velocity but I suspect vw of America has used a highly accurate digital speedometer and have knowingly calibrated it at the upper end of the limit in order to publish improved mileage numbers (46 mpg) should be more like 40.



Safety Ratings of Jetta Cars
Fuel Economy of Jetta Vehicles
Jetta Service Bulletins
Jetta Safety Recalls
Jetta Defect Investigations