Car Will Not Accelerate Problems of Volkswagen Passat

Tl- the contact owns a 2012 Volkswagen Passat. The contact stated that while driving about 20 mph, the vehicle failed to accelerate. The epc light illuminated. The contact called and took the vehicle to the teddy Volkswagen dealer, (718-920-1400, located at 3743 boston rd, bronx, NY 10466) where the epc light was resettled. The failure recurred. The contact took the vehicle back to the same dealer. The failure recurred on the way to the dealer. The vehicle was pulled over and when restarted, the epc light went off, causing the dealer to state that there was nothing wrong with the vehicle. The manufacturer was made aware of the failure and stated that the matter would be referred to the regional director. The regional director called but the contact missed the call. The contact was called back and was told that there was nothing that could be done unless the failure recurred. The vehicle was not repaired. The failure mileage was approximately 90,500. Fe.

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I purchased my car in 2014. I started having issues with the car as soon as I bought it. I started hearing a metal noise and I took it 3 times to the dealer and they could not find anything, then I had a problem with the a/c supposedly they fixed. During this time the car was still under warranty. Since 2015 I been receiving by mail a recall (safety recall 69m9) every time I contact the dealer they always say the don't have the air bag in stock. Has been 2 years since I received the first letter and they still have not received the air bags, and for this reason they have been unable to service my car. I feel very unsafe! driving the car like this! now in 2017 another problem arise, when I am driving the car suddenly brakes / stops. ( feels like it is going to turned off on the middle of the road) the epc light comes on. This is the 4th time in happens while driving. For example the first 3 times I was driving at 40 miles per hour and the car starting shaking and the speed decreased down to 20 miles, I tried to accelerate and the car didn't response. I had to pull over and turn off the car. I can definitely tell is getting worst! it happened again yesterday and was worst, I was driving at 30 miles per hour and I came to a stop as soon as I brake , the epc light came on and the car will not accelerate. The car behind me almost hit me, I could be dead! how is possible that a 2013 car has some many problems/?? is only 4 years old and has more issues than an older car. I don't feel safe driving this car. It stops suddenly while driving and it won't accelerate. I have to pull out turn off the car wait and turn it back on. What about if I'm driving in an express way?? and the car stops suddenly? someone will crash into me! and we both could die!.

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