Horn Assembly Problems of Volkswagen Passat - part 1

I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clockspring malfunction. Not only I’m I at risk of my airbag not deploying, my horn does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Volkswagen manufacturer about the malfunction recall. I was told since my car is over 120k miles it could not be replaced under the 10 year recall extended warranty. I purchased my 2013 vw cc in October of 2022. I have only owned the car for one year. Yes, the car is available to be inspected upon request.

See all problems of the 2013 Volkswagen Passat 🔎.

Clock spring fail airbag light is on horn is not working dangerous to drive car likethis.

See all problems of the 2012 Volkswagen Passat 🔎.

My 2014 vw Passat turbo has an issue with no horn, nothing on steering wheel works and air bag light is on the dash. The local vw dealship moses vw of barbroursville, wv told me the air bag will not deploy at this time bc the clock spring needs replaced. Vw reps told me it is not a recall just an extention of warranty to 120,000 miles. My car has 131,000 of course. My wife drives this car and was almost in a bad wreck bc she had no horn and the bag will not deploy which is very scary. How is this not a recall? I have an appt to have it replaced at moses but I want this changed to a recall. It is a complete safety issue. I hold a masters degree in safety myself and am very concerned not just for myself but for others. I love the vehicle other than this issue. Enter message.

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Car steering wheel began to click. Air bag light is on, horn does not work and lost control off all switches on the steering wheel.

I purchased the vehicle from empire auto used. I had an issue with the horn and they told me it was a recall on the clockspring. I decided to take it to the dealer itself for the service. The part has been replace like 3 times already. I consider this a safety issue. They can't figure out it keeps happening. Please advice, the last service date was on 01/25/2021. At the present time I got no horn again.

See all problems of the 2015 Volkswagen Passat 🔎.

Steering wheel started making ticking noises around 35k miles. Roughly 36k miles the air bag error light came on. Roughly 38k miles horn and all steering wheel buttons lost power. Clock spring problem obviously. Im told this vehicle was recalled from 2010 to 2014 models. Well obviously the issue was not fixed.

On 1/12/21 while turning into a fast food restaurant I heard clicking in the steering column and then the air bag light came on and error codes across the digital screen and a clock emblem signal came on. Pulled over and looked at my manual. Drove on home and did research and found that the clock spring is a major issue with vws. I went back out to test the steering column and sure enough the horn and all controls on the column did not work. Called the local vw dealer the next day. They said there was a recall on this 2017 Passat sel model. They replaced 6 days later.

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While driving steering wheel began to click. Next time driving the car, I had a error airbag reading and lost all control of the buttons on the steering wheel and horn doesn't work.

When turning the wheel while driving, I heard a clicking sound from the steering wheel. Then the airbag light turned on. Now my horn does not work or any of the controls on the steering wheel. I know this is the clock spring malfunction, with the takata airbag malfunction that happened with the 2015 Passats.

Steering clock spring was reportedly fixed as part of the recall but has failed again. Airbag light is on. Horn does not work. Steering wheel controls do not work. Cruise control is not working. Vw will not repair the recall work done without charge. Seatbelt tensioner is also now reportedly affected.

While turning out of a parking space at a slow speed I felt a stiffness in the turning wheel followed by a crunch and the airbag error light illuminating. Horn is not operational either in addition to other steering wheel controls.

Failed steering wheel clock spring as described in 2015 recall 69l2. Airbag light is illuminated and all steering wheel buttons, including horn, do not function. All symptoms began while making a turn while driving vehicle. Dealer reports that this vehicle is not eligible for recall repair.

While turning the steering wheel, I started hearing a clicking noise. Shortly after the horn or controls are not working and airbag light is on.

While turning the steering wheel, there was a clicking noise followed by an airbag error on the dash. The steering wheel controls and horn no longer work.

Airbag light on for driver side airbag, horn will not work, crinkle sound when turning steering wheel. No power to steering wheel controls.

Tl-the contact leases a 2018 Volkswagen Passat. The contact stated that the vehicle horn does not work when the engine was off. The contact attempted to advise a vehicle that was reversing into a parking space and was moving into close to the contact front bumper, and the contact found that the vehicle horn failed to alert when the engine was off. The contact spoke with the manufactured and the manufacturer advised that the vehicle horn was designed not work when the engine was off. The failure miileage was 11, 500. Li.

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Have an air bag error coming up on dash. At the same time this happened all of the controls on the steering wheel have stopped working. Vehicles horn does not work now as well on the steering wheel.

I had turned my car on and noticed my airbag light had come on and all my controls and horn had stopped working. This is a major safety issue. I took it into a repair shop and they showed me a recall that happened in 2015. The recall said the airbag clock spring may fail and that this could effect all controls, including the horn. (NHTSA campaign number: 15v483000) they asked me to look into this before fixing. So, I called the Volkswagen service center to check, and unfortunately my car was not covered under this recall, even though it says 2012-2014 Volkswagen Passat the cost of this happening to my car is over $800. 00. Nothing I did to make this happen, it just happened. I am baffled that this was a recall in the past and only covered a certain amount of vins. Clearly, my car and others (based off of the other complaints I have read) are having this same safety issue that Volkswagen is liable for but not taking it into account. I am very upset knowing they will not cover this cost. What is the point of having a recall if they only fix a fraction of the cars? very disappointed.

While the car was stationary, when I started it after work, I backed out of my parking place and my airbag error light came on. There were no noises. I put the vehicle in park and turned it off. I then turned it back on and noticed the steering wheel controls and horn were also not working. I called my husband, who used google to determine my clock spool has failed and my VIN isn't part of a safety recall but the government has documented it is a safety issue with this car. Please expand your recall to include protecting everyone with this issue, I don't believe consumers should be responsible for these repairs as they are not maintenance related, but rather, failure of manufacturer equipment.

The problem I'm having with my 2014 Passat is that one day out the blue my airbag light came on. I parked and turn of the car thinking that would solve the problem. When I started my car back up, the airbag is still on and now the horn and also the buttons on the steering wheel isn't working anymore. I have not hit anything or had any accidents period. I see many complaints from vw owners about the same issue. . . . But I don't see any recalls about this problem. This is a big issue for me because I live in illinois and my car horn doesn't work.

Airbag sign came on and the horn stopped working, car was found to have a faulty clock spring, after replacement of clock spring, there was a short and the clock spring had to be replaced yet again. Air bag sign came on again and there was another short in a wire, clock spring had to be replaced three times. Faulty wires and clock spring.

While driving my 2013 vw Passat, the airbag light came on, on the dashboard and started beeping. When I pulled into my garage, I noticed that the horn no longer worked and none of the steering wheel functions work anymore. I have only 56,718 miles on the car and the vw dealer says it is not covered under a recall and I would have to pay out of pocket for the repair because my warranty deductible is $500. This is a safety issue and vw should be required to repair these airbag issues, not us, the consumer. This is not something we (the consumers) are causing, this is a vw quality issue.

Update June 2019 - now my car has 53,000 miles. My replaced clock spring has failed again. No horn, or steering wheel controls and the airbag light is on. This is 8 months/10 miles after I had it replaced. This is a safety issue. I am requesting that dot NHTSA investigate a safety issue with clock spring part on my 2015 vw Passat, which controls both the air bags and the horn. I purchased the car new in sept 2015. I started my car with 42,500 miles and the airbag light came on and stayed on. The vehicle was stationary in a flat parking lot the first time I noticed the air bag light. When I drove the vehicle and turned the steering wheel there were clicking noises coming from the steering wheel area. When I got home, I googled a couple possible causes and scheduled the vehicle in to a mechanic. Before I could get vehicle in for service, the horn and other steering wheel controls went out. I was left without airbags and a horn on a vehicle that I drive daily. The mechanic determined that the clock spring needs to be replaced.

Everything on my steering wheel stopped working( buttons, horn, etc. ) passenger airbag light is on as well. Does not work when the car is moving or stationary.

Airbag light stays illuminated. None of the steering wheel electricsl works, including the horn.

Clock spring failure!!! clock spring failure!!! clock spring failure!!! while moving and executing a right turn a crunching noise was heard from the center of the steering wheel. The airbag light immediately came on. Also, the horn & all steering wheel buttons/controls failed. This car was purchased a week prior from carvana. 49,300 miles on the odo. Too late to return it. The clock spring failure means that the airbag system is not active until the part is replaced, installed, and the system is reset. A quick read thru of these numerous complaints from model year 2015 show these failures of a safety-critical part over the last 18 months are now occurng with increasing frequency. It is quite obvious to me that vwoa/chattanooga installed the same defective part, from the same supplier, that fails after about 2. 5-3 years in service. This problem is no different than that of the thousands of identical failures in vw Passat model years 2012, 2013, & 2014 leading to a recall of the defective component. Immediate action is required by dot to readdress and recall this previously recalled part. Vw dealers are currently charging 2015 Passat owners between $500 and $800 to install a $35 part. If their Passat is older than 2015, the part is installed gratis as part of that recall. . Vw will not act until prompted/ordered to do so. Something is rotten in wolfsburg again! let's quickly act before more are harmed/killed because an airbag system failed to operate when parameters dictated it should have deployed.

Feb 2018 vw replaced the airbags and clock spring. Approximately one year later, the airbag lights came on together with the abs and tire pressure lights. I have no power to the steering wheel, no horn etc. My steering is getting tighter and tighter to turn. I'm sure this poses some sort of a safety risk especially when this is the only vehicle I have. I wish vw would correctly identify the problem and issue a nationwide remedy to cure this defect. The sooner the better since vw has known about this since 2011. All of this happened overnight while my car was parked. I got into it to go to work and this is what happened. Please help your consumers to cure this defect and not put a band-aid on it.

Airbag light on, steering controls (on steering wheel, radio, horn) no longer functioning.

Backing out of driveway, slight clicking in the steering column when turning the steering wheel to the right. Beep from dash- airbag failure/warning. Now steering wheel buttons and horn are not operational.

I was parked on flat ground while starting my car this morning and noticed the air bag light on the dash board stayed light. Then I noticed the stereo control on the steering wheel was not light and did not work. At work I did some research and found that it could be the clock spring. When I got home from work I tested my horn to find that my horn does not work. My vehicle has 47773 miles and I bought it new. I'm almost positive it is the clock spring after all the research I have done. I feel vw should extend the recall past 2014 because it seems obvious that the issue continued into 2015 models.

I received a safety recal 69l2 stating that the steering wheel clock spring in my 2012 Volkswagen Passat could fail. The clock spring did fail and was repaired in 2015 under the safety recall. On oct 5th 2018 the steering wheel clock spring failed again and Volkswagen refused to repair it under the 2015 recall. With a broken clock spring the driver air bag is disabled. The horn is disabled and all controls on the steering wheel are disabled. The steering wheel clock spring broke as I was making a normal right hand turn into my driveway.

I own a 2014 vw Passat. All of the functions on my the steering wheel when dead and the airbag light came on. The vehicle was stationary when the issue was first discovered. I had just started the car. After bringing the car to a dealership to have it diagnosed, it was diagnosed as a faulty clock spring. The replacement cost is $637 and the closest dealer is 45 miles away. This is a safety hazard as the air bag, horn and other steering wheel features do not work. After researching I've come to realize there are thousands of vehicles effected by this and no recall.

Recall performed regarding airbag clock spring which involved installing a shroud over the the clock spring and less then 12 months later, the airbag clock spring failed. Volkswagen is refusing to pay for the cost of the repair because they say that they have already performed the recall. The front drivers side airbag, steering wheel controls and horn are no longer working in the vehicle. There is also an airbag light illuminated with a airbag error in the informational display. This is a safety concern. The vehicle was in motion and the steering wheel was in use when the failure occurred.

Airbag clock spring failure after previous recall work was performed. Encountered steering wheel resistance to cornering and heard crunching noise as airbag light came on. All steering wheel controls including horn were lost. Volkswagen dealer service stated over phone that this was unrelated to previous recall and would not be covered.

Steering wheel began clicking when being turned. Air bag light came on. Horn and steering wheel controls are not working. Appears to be a failed clock spring.