Air Bag Problems of Cadillac Escalade - part 1

My vehicle experienced a catastrophic engine failure requiring full engine replacement after a recall remedy (oil change with thicker oil) was performed and the vehicle passed the pico test. Engine symptoms became more pronounced after the oil change. In addition, the vehicle has experienced repeated steering system abnormalities requiring multiple repairs, including replacement of airbag-related components and the entire steering column, with abnormal steering noise persisting afterward. The dealership confirmed the engine failure after finding metal debris in the oil and diagnosing a spun thrust bearing, which resulted in a complete engine replacement under warranty. The steering issue was confirmed by dealership technicians, including a lead technician who acknowledged during a ride-along that the steering noise was not normal, despite multiple repair attempts and replacement of the steering column.

See all problems of the 2023 Cadillac Escalade 🔎.

Airbags warning light is on.

See all problems of the 2007 Cadillac Escalade 🔎.

Our 2021 Cadillac Escalade has experienced multiple ongoing issues. The “driver airbag warning” light has been a major concern, with the dealership stating that the airbag could malfunction at any moment. When we took the vehicle in for repairs, they determined that a previous maintenance job on the driver’s airbag was done incorrectly, which was causing the warning light to activate. Additionally, the vehicle intermittently displays warnings for the “service system restraint system,” “service power steering column,” “reducing features to save battery,” and “service driver assist system. ” despite multiple visits to the dealership, we are consistently told that their diagnostic computers do not populate any error codes, leaving them uncertain about the cause of these warnings. Another major issue is battery drainage. We replaced the original battery two years ago, yet we have needed Cadillac roadside assistance twice because the vehicle wouldn’t start. Each time, the battery tested as healthy, but the car remained inoperable due to a drained battery. Lastly, we have had to replace the remote key batteries every 2-3 months, which seems excessive for a relatively new vehicle. Safety risks: the driver airbag warning light indicates that the airbag could malfunction at any moment, which poses a serious safety risk in the event of an accident. The service system restraint system warning suggests potential failure in critical safety components. Issues with the service power steering column could lead to steering difficulties while driving, increasing the risk of an accident. The reducing features to save battery warning and service driver assist system warning suggest possible electrical failures that could impact vehicle performance and safety. The other issues, including system warnings and battery drainage, have been repeatedly reported to the dealership, but they have been unable to confirm the cause as their diagnostic system does not register error codes.

See all problems of the 2021 Cadillac Escalade 🔎.

On [xxx], my wife and I were stopped in traffic in baton rouge, louisiana at approximately 7:35pm. Another vehicle failed to stop due to being distracted on his phone and rear ended my 2022 Cadillac Escalade. My wife and I were both injured. None of our airbags deployed and the on-star system never came on and never detected the crash. By the airbags never deploying, this caused my wife to hit her head on the dashboard as well as on the speakers on the passenger seat. It happened in front of a fire station so they heard the crash and immediately ran out the fire station to help us. The vehicle just arrived at the collision center on 10/17/2024 and they will begin inspection for repairs. None of my emergency warning lamps or any other lights or messages came on in the vehicle. The vehicle just appeared normal like nothing happened. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2022 Cadillac Escalade 🔎.

N212328760 recall preformed on 8/4/2022. Airbag warning light still coming on while driving! evidently, my problem was never fixed.

The contact owns a 2007 Cadillac Escalade. The contact stated that upon approaching the parked vehicle, he discovered that all the air bags had deployed without impact. The vehicle was taken to an independent mechanic for a diagnostic test; however, the mechanic was unable to determine the cause of the air bag deployment. The contact then discovered that the vehicle was included in NHTSA campaign number: 21v050000 (air bags). The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 123,000.

The contact owns a 2016 Cadillac Escalade. The contact stated that while driving 40-45 mph, the driver-side air bag deployed without any impact. No warning lights were illuminated. The contact sustained injuries to his arm, neck, and back that required medical attention. The contact drove himself to the hospital. No police report was filed. The vehicle was towed to the dealer where it was diagnosed that a module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 132,000. The VIN was not available.

See all problems of the 2016 Cadillac Escalade 🔎.

Was at red light my light turned green proceed threw the light, another vechile ran the red light hitting my car at 50 mph. Sending the car into a 360 air bags did not deploy and on star never called.

The contact owns a 2008 Cadillac Escalade. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The infotainment display displayed a message indicating that the air bags were off, potentially compromising vehicle safety. The vehicle was taken to the dealer, who was unable to provide a specific diagnosis. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number 21v050000 (air bags), but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 123,000.

See all problems of the 2008 Cadillac Escalade 🔎.

We were hit from the side, in the front part of the drivers door at between 35-45 mph, by someone who ran a red light as we were turning right. The force rammed us head on into a telephone pole. The impact of the pole was just shy of the middle of the front bumper. None of the airbags deployed. Emergency personnel were shocked they hadn’t given the severity of the case and the double impact.

See all problems of the 2017 Cadillac Escalade 🔎.

Unknown.

Observed information on dashboard stating service air bag. . . It was told that my car has a takarta brand air bag . . Is there a recall for this airbag ? if so can I be sent a notification. .

See all problems of the 2009 Cadillac Escalade 🔎.

N/a.

On 2/21/23, at 1245, I hit the rear bumper of my 2021 Cadillac Escalade when I backed up after I had scraped the driver side of my door panel as I drive thru a gated parking area. I started driving forward, turned left onto the back row of parking area. Suddenly the car accelerated very fast like from 0-60 mph. I quickly tried to step on the brake but the car kept accelerating. I tried to steer the steering wheel away from a parked car that it was headed directly for. The steering wheel locked & wouldn’t turn. The car proceeded to hit a Hyundai. It knocked the Hyundai out of its way & continued to surge forward where it hit another parked Dodge ram double cab truck. That’s when the Cadillac stopped. The air bag partially deployed just slightly past the steering wheel. I had absolutely no control of the car.

The contact owned a 2015 Cadillac Escalade. The contact stated while driving approximately 30 mph the contact had fallen asleep and rear ended another vehicle causing a three-car chain reaction. The contact stated that her front end hit the other vehicle squarely on the rear bumper. The front bumper, and hood were crushed back to both front tire wheel wells. The right front passenger side tire had sheared off. The contact stated that the both sets of air bags did not deploy. The contact stated that both her knees were bruised, also bruising on her chest, both arms, and a bruise under her right eye. Her passenger suffered bruising on his chest, both arms and knees. The contact had not received medical attention. The police were on scene and wrote a report. The vehicle was undrivable and towed to an impound lot. The contact was not aware of the condition of the other vehicles. The contact had been advised by her insurance provider that the vehicle was a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.

See all problems of the 2015 Cadillac Escalade 🔎.

Takata recall. The contact owns a 2007 Cadillac Escalade ext. The contact received notification of NHTSA campaign number: 21v052000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that several appointments were scheduled with the dealer and the vehicle was taken to the dealer for recall repair; however, after the vehicle had remained at the dealer for a long period of time, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Cadillac sent a notice of the recall. The authorized Chevrolet dealership repair facility and Cadillac told me that they would not accept the risk that the dashboard would not crack in installation of authorized Chevrolet dealership repair facility defective part and that 'I' would have to sign a waiver saying 'I' accept the risk that they 'could' damage my car and would be 'my' responsibility if the dash is ruined and pay for the replacement. This is not my error/defective issue, but gm's. They have already indicated that people have been injured and died from this defective part. I believe Cadillac should accept the 'potential' risk should it be damaged. I am getting no where with Cadillac and would like to have the NHTSA to weigh in on their lack of support to mitigate this error. Certainly hoping that the dash does not crack, but I don't have the funds to take on that risk and they've left me in bad situation with a known risk of defective part.

See all problems of the 2014 Cadillac Escalade 🔎.

Loss of all electical power to vehicle as though battery failure. Dashboard goes out at times and I am unable to see how fast I am going or if the car is even in drive. Service stabilitrack light comes on, but goes away. While driving my car door locks. They would lock, unlock. Dvd/nav and radio shuts off. Air bag light comes on. Driver seat was not working , took it to a mechanic and it read bad motor for seat. About a week ago, the seat started to work again, which worried me. Our mechanic was also worried because he believes it’s an electrical problems which may be very dangerous on the road. The smell of a plastic like fume lingers sometimes.

The contact owns a 2016 Cadillac Escalade. The contact stated that after parking the vehicle, turning off the engine, and removing the ignition key, the front seat passenger exited the vehicle and when closing the passenger’s side door all airbags in the vehicle erroneously deployed. The contact stated that the driver’s and passenger’s side frontal air bags along with both side curtain air bags, 2nd and 3rd row seats air bags were all deployed. The vehicle was towed to the local dealer. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 99,000.

Side impact air bags did not deployed on side impact. Available for inspection. Got hit from the side and air bags did not deployed. Driver did not received protection from the crash. The problem has not been confirmed by a dealer or independent service center. Vehicle was seen by the police at the crash site. The component has not been inspected. There were no warning signs or messages or symptoms of the problem prior to the failure. Became aware of the air bag deployment failure after the side impact crash.

The contact owns a 2003 Cadillac Escalade ext. The contact stated that the air bag light was illuminated. The contact contacted an independent mechanic who informed the contact that the air bag needed replacement but did not diagnose the failure cause. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer. The failure mileage was 178,531.

See all problems of the 2003 Cadillac Escalade 🔎.

Air bag light is on . Want go off. . Its Cadillac (est truck )not the SUV.

Takata recall. The contact owns a 2012 Cadillac Escalade esv. The contact received notification of NHTSA campaign number: 21v054000 (air bags) however, the part to do the recall repair was unavailable. The contact called malouf Cadillac (1975 us-1, north brunswick township, NJ 08902) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2012 Cadillac Escalade 🔎.

2007 Cadillac Escalade. Consumer writes in regard to takata airbag safety recall. The consumer stated the wrong information was provided as to what dealer would be able to complete the recall repair.

Takata recall. The contact owns a 2011 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called devan lowe inc Cadillac GMC Lincoln (al-77 & steele station rd, attalla, al 35954, (256) 344-4832) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2011 Cadillac Escalade 🔎.

The airbag system failed and was reported the first time in 2020 and it was available for inspection upon request by owner but Cadillac said it wasn't a recall and refused to comply. My safety and the other passenger was put at risk because Cadillac didn't inspect the the fail system upon the owner's upon the owner's first request that caused serious injuries and the vehicle has been in another incident. The airbag system has not been fixed, body, and light damages to be reproducted or confirmes by a dealer or independent service center for my case 9-7027849113. The vehicle has not been inspected by manufacturer, police, insurance representative, or others. There wasn't any warning lamps, or other symptoms prior to the failure and they first appeared in the last incident on April 23, 2021.

Tl the contact owns a 2010 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called michael Cadillac (5787 n blackstone Ave, fresno, CA 93710) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2010 Cadillac Escalade 🔎.

Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21v050000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that dimmitt Cadillac of clearwater (25191 us hwy 19 n, clearwater, FL 33763, (727) 608-5239) had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl takata recall. The contact owns a 2009 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21v052000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Arrowhead Cadillac (8310 w bell rd, glendale, az 85308, (623) 455-6910) was contacted and it was confirmed that the part was not yet available. The contact had not experienced a failure. The manufacturer was notified of the issue and requested that the vehicle not be driven until repaired. VIN tool confirms parts not available.

Takata recall. The contact owns a 2010 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21v050000 (air bags) however, the part to do the recall repair was not yet available. The contact notified imperial valley Chevrolet Buick GMC Cadillac (602 wake Ave, el centro, CA 92243) and was informed that they neither had the tools nor the procedure to repair the vehicle. The contact notified the manufacturer and was informed that they knew nothing about the recall. The contact was transferred to another number however, there was no response. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall. The contact owns a 2008 Cadillac Escalade ext. The contact received a recall notice for NHTSA campaign number 21v052000 (air bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he would have to sign a waiver to ensure that the dealer would not be held responsible for any damages to vehicle. The manufacturer was then notified of the issue and confirmed that the dealer would not be held responsible for any cracks or damages to the dashboard. The contact declined to sign the waiver and the vehicle was not repaired. The contact stated that the manufacturer should cover the cost of the dashboard because of the recall. The contact had not experienced a failure. Parts distribution disconnect.

Remedy for the passenger airbag has taken way too long because of gm fighting it. It is very unsettling and unsafe feeling everytime I drive my affected vehicle. Please remedy soon!.

The contact owns a 2012 Cadillac Escalade. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA campaign number: 21v051000 (air bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 124,000. Parts distribution disconnect.

Information released by nbc.

I saw on tv that there is a recall on the takata airbag. I called 866-982-2339. To see when they could repair. Replace my airbags. They told me that I needed to check with nh tsh. So I am filing a complaint doesn't sound like they want to help me. They gave me the run-around they cut me off four times. I have been on the phone for over an hour with no success.