Owners/service Manual Problems of Cadillac SRX

(1) rear hatch cannot be opened manually, sensor shorted out due to design flaw allowing water to come in contact with sensor. This is a safety issue in the event of a fire. No way to exit the vehicle from the rear. No safety release. (2) headlights poor design , condensation behind front headlights making it impossible to see at night. (3) sunroof drain line too short, design issue. Water collects from roof drain and leaks into passenger floor. When this line becomes dislodged. Drain line is about 2 inches too short. Cadillac knows about the problem but will do nothing to fix it. Again another $1000. 00. The front dash dash needs to be removed to fix this. Cadillac is aware of all these issues and refuses to make corrections, these are all common problems not just my vehicle but every other Srx from 2010 to 2015. I've been to the dealer on numerous occasion and all I've gotten was it will cost x amount of dollars to fix it. They recently sent out a repair form for the headlight issue , but require you to pay up front and hopefully you'll get your money reimbursed after filling out multiple forms.

See all problems of the 2010 Cadillac SRX 🔎.

The cue system (controls radio, navigation, weather alerts, climate controls and vehicle settings) is non responsive. I cannot access the systems to make specific adjustments to climate control settings (directing the heat or air to the feet or chest area) program new radio stations, add a new cell phone for hands free operations, input vehicle navigation destinations or make setting changes to the vehicle operation. This is hazardous as I rely on the vehicle navigation to find locations in out of town locations, weather and road alert information and hands free cell phone operation to receive calls. I have reset the system according to the instructions in the owners manual but it does not restore the touch screen functions. This is a defect in the design of the system and gm was aware of it as early as 2014-2015. The dealership wants more than $2000. 00 to replace the whole unit with an identical one that has the same defect. There needs to be a recall issued on all of these Cadillacs.

See all problems of the 2013 Cadillac SRX 🔎.

Driving straight down a two lane road immediately started losing power. The tc light and engine light came on and stayed on. Also, the stability system check came on. Try to reset but tested it according to manual and as backing out of driveway the lights come back on and stay on. Purchased vehicle in April 2017 and one thing after another seems to happen. How do I know recalls have been fixed? when on look up on NHTSA shows there are no unfixed recalls but I believe they've never been fixed. Also, after rainy days if you lift up tailgate water comes pouring out.

See all problems of the 2004 Cadillac SRX 🔎.

This is a problem on all Srx 2011 models. When raining, water drains into the spare tire compartment and shorts the motor that opens the lift gate. This happens on a brand new car, in other words, this is not a result of poor maintenance or a repair that is needed. So, if one gets a flat tire, in the rain, one cannot access the spare tire or the tire inflation kit, because the lift gate cannot be opened to access them. The power motor is the only way to open the lift gate - it cannot be opened manually by design. So, one can be stranded in a very dangerous situation, with the potential of serious injury or death. A stranded car, on the side of the road, potentially at night with poor lighting or road conditions, and other vehicles may crash into the car. I realize all flat tire situations have this potential problem, however, in this case, the danger of the situation is prolonged significantly, thereby significantly increasing the risk of injury or death. This is obviously a design defect which gm did not intend, and they must fix it immediately before someone dies, if someone hasn't died already. I am a recent owner of this vehicle, and this is my first flat tire with it, which is why I didn't know about this problem until now.

See all problems of the 2011 Cadillac SRX 🔎.

"takata recall" change oil light on continuously even after oil has been changed and cannot reset. Airbag light on also both warning lights come on when cranking and while driving. My traction engages when emerging to turn on to incoming traffic the car slows down. My concern is the roads are not wet or slippery for the traction to engage and that's a safety concern , it could cause an accident. My airbag light just recently started coming on and reading the owner's manual. It would be a safety issue if I had an impact it won't deploy or while driving it could deploy. I've heard that Cadillac has a lot of electrical problems and I wanted to know if other people complained of these problems. It is a safety issue and some people like me or not financially able to pay $100 plus dollars for the dealership to check it. Thank you in advance and I will look forward to hearing from you.

See all problems of the 2006 Cadillac SRX 🔎.

The lift gate fell down on me while getting packages out of the rear in my driveway. It was terrifying! once again, the lift gate fell down on my daughter a few weeks later at cvs parking lot, traumatizing her! she had her baby. I reported to tonia general motors product assistance claims; concentrix on behalf of general motors phone: 866-446-6963 x 5921511; they investigated, and "determined no warranty defect". How many sacrificial lambs before a recall? it is a manufacturer defect - water drains into 2 compartments from sunroof into draining compartments in the rear of car at lift gate, trapping moisture which burns out and corrodes lift gate and bluetooth modules. My sunroof still works, but not the lift gate of bluetooth. Nothing in maintenance manual other than in "features" to clean sunroof. Or it may not work. Nothing for maintenance of bluetooth problems or lift gate safety issues!.

See all problems of the 2012 Cadillac SRX 🔎.

Inner/outer seals in moonroof had to be replaced due to the tubing being to short when made on the factory line. This is a pre-own vehicle that had only 60,000 miles. I was driving 70mpd on 94-e, it had thunder stormed the entire weekend, and was raining terribly when this all took place. The vehicle decreased in speed down to 17-20 and wouldn't go any faster. I exit the freeway, pulled into gas station to read my manual. Stability track was my message. I cranked fine, and drove ok but not more than 20mph. The morning after, apparently the break system had dried, the vehicle drove perfect at the speed it should. I still took it to shop because my concern was that this didn't happen again. When it rain, the vehicle would leak into the passenger side of the vehicle under the glove box and it was a nice puddle. I thought I left the window cracked. The shop mechanic found water spots in the moon roof area and the break area and underneath the floor carpet on the side where the water had leaked. The previous owner had purchased the weather tech matts, and that made me wonder when I purchased the car; why would a person purchase such expensive matts when it's a lease and will be getting returned. The mechanic informed me that if the leak wasn't fixed this would happen again, eventually effect the electrical system which will give incorrect readings of each functional ability. My vehicle was in the shop for 1 month. The moon roof was the only leak and the part took a week to come in. This was a very difficult task stated by the mechanic because if the moon roof isn't installed properly it could blow off when in high speed or will leak air. I've read many doing this process and many I've read just dealt with the tubing to stop the leak, not actually fixing the problem with the sunroof seals. I didn't take any photos, but I do have the $1,236. 00.

The rear lift gate electronic control module is a manufactures defect. The sunroof drain apparently is a manufacturers defect and does not function properly. It does not drain and as a result allows water to short out and destroy the electronic control module. The first time this occurred was while the vehicle was under warranty. There was a recall on the drain that should have fixed the problem but it did not. The rear lift gate became inoperable again this time becoming completely inoperable. The Cadillac dealer david taylor blamed the sunroof drain once again would not warranty their past work nor their future attempts to solve the problem saying only that at any time the drain could become clogged again causing the control module to short out and if it was past one year or twelve thousand miles that I would just have to pay another grand to have it fixed again. So basically a recall item a manufacturers defect that is aresponsibility of Cadillac is now a reoccurring problem that is solely the responsibility of the customer to spend a thousand dollars every couple of years for a non weather able item. This is not a motor or transmission or a set of tires this is a design defect that is the responsibility of the manufacturer and therefore the dealer. The rear lift gate is dangerous when operable due to opening and closing improperly erratically and unexpectantly possibly getting an adult child or animals limbs or extremities caught in the lift gate. Also when the lift gate becomes copletely inoperable one might have a limb or extremity caught and not have any means of opening the lift gate manually for when it stops working there is no way to release it. Cadillac is obviously aware of the defective design and manufacture of this unit and are risking consumers safety but just refuse to do anything to resolve the problem. 780000 gm lift gates recalled why not Cadillac.

Service theft system came on one day and it wont give me the key back I have to take it out manualy also wont read miles, temperature, fuel and sometimes while on the road it will die completely, it reads service theft system and service stability.

Recall number 14v394. The fix gm is doing is a small plastic piece being glued into the key end. I've had my key stick in the ignition more than once and I wasn't even moving. I found a page in my manual (section 2 page 21) that explains what to do when your key gets stuck in the ignition. This tells me that the problem causing crashes is much more than a small key fix. The ignition needs to be replaced. I reported this to the gm hotline. They made a not of the fact that if anybody gets hurt in my car because of ignition issues, they will hear from my lawyer. They just said "ok, we'll make a note of it".