Cadillac SRX owners have reported 11 problems related to radio/tape cd player (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Cadillac SRX based on all problems reported for the SRX.
Touch screen became inoperable; first the fan started not working to defrost the window intermittently, then the choice of venting stopped working, then the radio. Repair: dealership replaced touch screen (f-control) costing us $1507. 72. . . . Submitted as I see you are reviewing same issue in teslas.
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all problems of the 2013 Cadillac SRX
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The touch screen does not work at all. It's a safety hazard as you cannot change the ac/heat/defrost etc. I've tried doing the factory reset and that does not fix the radio problem either.
My radio is going batting again. It plays but the screen will not work 1/2 the time - I have no control on where to go. When I try to recieve a call from the car it will pick up and disconnect 2 seconds into the call. It will not let me use a aux cord to play music. I have replaced the display on 9/13/16 and I replaced the radio on 4/26/17. This is not acceptable. I had to wait in April for over a month or two b/c this particular radio was on back order due to issues.
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all problems of the 2014 Cadillac SRX
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Cadillac cue touch screen doesn't work properly - frozen - won't respond to touch. Radio randomly starts blasting startling driver. Driver unable to adjust heat/cooling so must lean over and put hands on vents to see where (if) heat is being directed, causing driver to swerve into oncoming traffic or off road. Unable to use navigation system so driver is unable to focus on the road and must look at cell phone. Phone is unable to pair bluetooth phone with system b/c it needs touch screen, so phone must be held in hand or placed between seat belt near driver's ear causing driver distraction/inattention. Screen flickers randomly drawing drivers eyes off the road possibly causing an accident. Unable to set/reset safety features, warning bells, lockout protections etc. Driver has tried to ignore these issues, however, the longer the system is down/malfunctioning, the higher the risk is becoming due to driver distraction.
I just brought a caddilac Srx haven't had it for even a month yet. My child and I loved it until I started to notice water / moisture inside of the left headlight I thought it was maybe from the ac, however I noticed it wasn't going away. It has been raining nonstop and I barley leave my home unless I'm going to publix witch is walking distance. I couldn't see a vehicle in front of me as it looked dark causing me to almost crash into them but I swerved left missing them. The family was kind enough to make sure my child and I was ok then they inform me my headlight was out. I'm a safe driver and never been into a car accident. In my life. Before I made this purchase I contacted gm to make sure there were no recalls or issues that they know of with the car and they verify my VIN number and said no there's nothing to worry about it has no recalls. I felt relieved as I trust them. I took my car to gm to have the service manager check out the left light with water in it as I just got the car. He seemed stressed, so I reminded him that everyday above ground is always a good day. He looked at my car and saw both headlights one was in the addition that I bought it and the other one had water and moist inside. I invited the service manager inside my car to take a look the dashboard he then noticed that on the passenger side floor there was water he pulled back the clear tape and said you have a water leak this has to get taken care of fast or it's going to cause mold inside your care. My child is allergic to mold. He told me this was bigger then the headlight even though both mold and no headlight are both safely and health issues. My heart breaks for my child I cried when my child told me to his seems like a repeated cycle): if I had any notice of this I wouldn't brought the car. The manager said if I brought it in two months ago they would fix it for free.
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all problems of the 2012 Cadillac SRX
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So just bought this crossover, which is more like a short SUV, or a really sturdy and stout station wagon; with 98,000miles 9n it. So there must've been an issue with the air bags because I was cleaning under the front seats and while doing so, k I locked a resistor wrapped in electrical tape off of some wires and even since my service airbag light has been on, not to mention there are wires cut that I need relieve go to the air bags as well. All that I was fine with. It was when I got acquainted with my Cadillac cue and its blocky, glitched, slow,yet precisice directions; it has totally failed me while driving. One moment its telling me to make a left and the next intersection, then it told me that the map dvd, wasnt the map dvd and still has yet to read it's own map disc.
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all problems of the 2008 Cadillac SRX
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Cannot hear sounds when use turn signal level I. E. Should click. . . Cannot hear radio, again sound issue,. . . Belt unfastened sound indicator does not work. . . Door ajar sound indicator does not work. You cannot hear anything. Typically stationary and in motion the sound indicators do not work turning any direction and driving on highway or city streets same issue occurs. Since this is summer no idea if weather is a factor. Occurs whether car is on, stationary, or moving.
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all problems of the 2011 Cadillac SRX
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Information center Cadillac cue does not operate. Brought to dealer on 11/17/2016 and was told 30 days to several months on back order. Today is 12/16/2016 called dealer no estimated completion time. Called Cadillac same answer. The Cadillac cue controls a/c, heat, radio and all the accessories. Does this fall under the lemon law? I have breathing problems and can't safely drive this vehicle. Temperatures this weekend will be -12 degrees fahrenheit. Please advise what actions I can take to resolve this issue ASAP.
I had problems with this car every since the moon roof drain which is a recall now car was flooded brought it to dealer got it back it was even worse the changed the drain again sine then it has been in the dealer at least 20 times radio goes up and down rear lights stay on battery dead in the morning every light you can imagine one time or another from air bags to no key fab was serviced they flash the pc 3 times tried to contact Cadillac early response team ran me around for 2 years had my attorney call then they would not give him address for legal dept and hung up on him . On 8/22 /2015 I opened the rear hatch as I always do with the fab I went to get something out the rear hatch came down pushed me to the ground hitting me in my neck which I had surgery 18 years ago the rear hitch continued to go up and down . It goes up stays for few seconds the comes down fast half way and goes up and down. Cadillac send a investigator to my home and he could not get the hatch to stay up I have bought since 1975 over 25 Cadillacs and dulley pickups over the years you would think they would have treated me better needless to say since this started I have bought 4 mercedes benz and have to say what a difference .
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all problems of the 2010 Cadillac SRX
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The mother board in my Cadillac cue controls is going out for the 3rd time. Cadillac has admitted to knowing that the board they put in their vehicles are trash. Cadillac however did not notify me before or after I purchased the vehicle that these mother boards are trash and will fail about every 1 1/2 years and must be replaced for around $1,100 to $1,850. At times the screen will be black and you cannot do anything with the radio, a/c or onstar functions. At times the screen will start to shimmy as if it is having a seizure. At times it will start to make beeping noises and randomly assign radio stations to multiple setting spots and you have to go back and reset all of your settings. My $5,000 bumper-to-bumper warranty does cover the replacement however once that is expired I must come out of pocket at least every year or two over $1,000 to have it replaced. No recall has been done to replace this with a higher quality, longer lasting mother board.
My radio doesn't always work. It seems that I can hear the sirius radio stations but the I cannot hear the fm stations. The first time this happened was the week I purchased the car and I thought is was "operator" error since the system was very different than my previous car. I initially thought I may have inadvertently hit mute. Overtime I realized mute was not on, and that I could hear the sirius radio stations. Will be taking it to the dealership next week.
Problem Category | Number of Problems |
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Equipment problems | |
Carrier/rack problems | |
Radio/tape Cd Player problems | |
Owners/service Manual problems | |
Navigational (global Positioning System) Gps problems | |
Air Conditioner problems | |
Adaptive Equipment problems | |
Electrical Jack problems | |
Recreational Vehicle Lpg Tank Valve/gauge problems |