Service Brakes Problems of Cadillac SRX - part 2

Cadillac SRX owners have reported 134 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Cadillac SRX based on all problems reported for the SRX.

36 Service Brakes problem of the 2019 Cadillac SRX

Failure Date: 05/20/2022

The contact owns a 2019 Cadillac Srx. The contact stated that while driving at an undisclosed speed, another vehicle cut her off. The contact slammed on the brake pedal however, the vehicle inadvertently accelerated. There were no warning lights illuminated. The contact regained control of the vehicle and turned off and restarted the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000. The VIN was not available.

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37 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 05/16/2022

Since I bought the car the brake pedal is really hard to push so that I can brake the car. I took it to the dealer and they told me if the car is braking I should not be worried but I know that’s not the way the brakes should work.

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38 Service Brakes problem of the 2010 Cadillac SRX

Failure Date: 03/22/2022

The contact owns a 2010 Cadillac Srx. The contact stated that when he is driving his vehicle ,the brake pedal seemed to be depressed the floor just enough to leave the brake light illuminated. The contact stated that a warning light had illuminated stating that the brake are over heating. The contact stated that in order to turn the brake light off , he has to use his foot to lift the brake pedal. The contact stated that he then took his vehicle to the dealer who advised him that it could be multiple causes. The contact stated he then contacted the manufacturer who advised he would have to pay out of pocket for repair. The failure mileage was 117,000.

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39 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 03/08/2022

Master brake cylinder/abs hydraulic unit failed. I noticed that while driving my vehicle at 35mph coming to a stop I had to press or pump my brakes to come to a complete stop. One one instance I had to brake abruptly and the brakes failed (pressed to the floor) so I swerved onto the shoulder to not cause a rear end collision. There was no warning or anything, I took the car to the dealer and was told that it would cost me $1700 to repair and that the problem is wear and tear. After doing my research I'm now discovering that it is a known problem. Please do your research because this is a scary situation.

40 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 02/27/2022

The contact owns a 2012 Cadillac Srx. The contact stated while driving 25 mph, the brake pedal was depressed but was firm. The contact stated that extra effort was needed to depress the brake pedal. The vehicle was not taken to be diagnosed or repaired. An unknown dealer was contacted and the contact was informed that she would be placed on a waiting list. The manufacturer was not contacted. The failure mileage was approximately 100,000.

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41 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 01/02/2022

My brake pedal has gone to the floor at random times while driving. When it happens, approx. The last 10% of pedal travel has limited braking power. After this occurs, the pedal will return back to normal, after a day or so. This situation occurs after the abs system is activated during a hard stop, sliding on ice or snow, or when the abs is triggered. I have seen reports on internet that indicate that this issue can be caused by the abs control module (part no. 20842710) having internal valve/seal leak failure. The theory is, once the abs is activated and diverts fluid to the wheels that have traction (still spinning), the abs valves. Chambers stick open. Problem is the part - module is currently unavailable throughout north America.

42 Service Brakes problem of the 2004 Cadillac SRX

Failure Date: 01/02/2022

While sitting at a friend's house on a hill my brakes went completely out once I hit them they went to the floor and we eended up hitting a tree stump that saved us from going off a steep cliff to possibly hurting each and everyone of us in the car.

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43 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 11/29/2021

The contact owns a 2011 Cadillac Srx. The contact stated while driving approximately 30 mph, the brake pedal was depressed but failed to operate as designed. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

44 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 11/24/2021

The contact owns a 2011 Cadillac Srx. The contact stated that while driving approximately 70 mph and approaching traffic ahead the driver pressed the brake pedal to stop and the vehicle suddenly lost control and spun out and drove into the opposite lane before two other vehicles crashed into it. During the crash the vehicle was destroyed. The front passenger sustained a left shoulder injury which required medical treatment. No further injury information was available. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The VIN search confirmed that the NHTSA recall campaign 21v473000(suspension) was present. The contact believe the incident was related to the unrepaired recall. The manufacturer was also notified of the failure. The failure mileage was 140,000.

45 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 11/06/2021

On multiple occasions, when I have had to panic brake, either due to snowy weather conditions or when I had to brake hard while on the highway, the brake pedal loses pressure and I am barely able to stop for some time, thereafter. Later, the pressure returns to normal. I have taken the vehicle to the repair shop on multiple occasions, and the techs have been unable to reproduce the problem. This is a serious problem, and could lead to serious injury or death. Please issue a recall immediately and force the manufacturer to fix this. Thank you.

46 Service Brakes problem of the 2010 Cadillac SRX

Failure Date: 11/01/2021

The contact owns a 2010 Cadillac Srx. The contact stated while driving approximately 40-45 mph, the brakes failed to operate as needed. The brake failure warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the brake lines were rusted. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not contacted. The approximate failure mileage was 74,850. The VIN was not available.

47 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 10/08/2021

So while driving the stabilizer light came on and it swerved when I went to hit my brakes to stop the car because I was heading across a bridge the brake somehow lost power and I pushed and it didn’t do anything by the time I got the pressure to come back I guess after pushing a few times it was too late and I rear ended another vehicle and completed pushed in the entire front on my truck. This is the second time the light came on but the first time it swerved and then the brakes going out shouldn’t have happened because I got the brakes replaced earlier this year.

48 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 09/15/2021

Driving 40mph and the brakes started having issues. The pedal had to be pressed all the way to the floor and pumped to get the car to stop. From my research I see that this is a very common issue with this vehicle. This is a major safety issue that's going to eventually lead to a fatality if it hasn't already. If this is not a safety issue and a manufacturers defect then I really don't know what is.

49 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 09/01/2021

On multiple occasions I have experienced an unexpected temporary loss of braking. Peddle went to the floor requiring pumping of brakes to come to a stop. It lasts days and unexpectedly returns to normal. No warning signal to check brakes etc. For days after I have to pump the brakes and adjust my braking response time in order to avoid hitting another car. Each time this happened I have had it checked and nothing found. I’m from florida and summer in ri. I had the vehicle checked in ri last year? twice in FL. I have noticed ot happens during inclement weather or hitting an unexpected hole in the road. The last time this happened was several days ago on the MA turnpike during a rain storm. Very scarey and very dangerous. The brakes went back to normal but only after a week. I went on the car websites and realized it was happening to others too. With Cadillac! I spend a lot of time on the highway and a quick braking response is vital.

50 Service Brakes problem of the 2015 Cadillac SRX

Failure Date: 08/27/2021

A brake module went out in the car August 2021. Brake, abs, stability track, power steering warning lights all on. Cruise control doesn’t work. Lane assistant and back up camera system not fully operational. This is a warranty repair. It’s been 4 months and Cadillac can’t get the part to fix it. A brake module seams important.

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51 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 08/25/2021

It’s doing everything they said it would when I need to stop driving it due to recall.

52 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 08/13/2021

This has happened 5 times within 1year when I put on the breaks it goes to the floor. Have SUV inspected and they bleed the brakes. Last time brakes go to the floor after I shut down SUV breaks reset them self and are tight again.

53 Service Brakes problem of the 2016 Cadillac SRX

Failure Date: 08/03/2021

The contact owns a 2016 Cadillac Srx. The contact stated while driving at 10mph, the contact was approaching a a stop sign and when the contact depressed on the brake pedal the vehicle did not stop which caused the contact to hit the rear end the vehicle in front of their vehicle. The air bag did not deployed. There was no warning light illuminated from the vehicle. There was no medical treatment needed at the scene, however the driver in the other vehicle reach out to attorney the day after the accident to state they were hurt. There was a police report. The vehicle was damaged where both the front driver and passenger head light and finder was crushed in. However the contact was able to continue to drive after the accident to their residence. The contact took the vehicle to a auto body shop to have estimate on the damage on the vehicle, however the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 67,000.

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54 Service Brakes problem of the 2010 Cadillac SRX

Failure Date: 07/19/2021

The contact owns a 2010 Cadillac Srx. The contact stated while driving at various speeds, additional brake pedal travel was required to stop the vehicle. The contact stated that the traction control and service stabilitrak warning messages were displayed on the instrument panel and the steering wheel became firm. The contact restarted the vehicle to resume normal driving operation. The contact then received a notification for NHTSA campaign number: 21v473000 (suspension) however, the part to do the recall repair was unavailable. The dealer was not notified of the failure. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was 144,464. VIN tool confirms parts not available.

55 Service Brakes problem of the 2010 Cadillac SRX

Failure Date: 06/14/2021

My front passenger side brake keeps locking and overheating. I have replaced the calibers 2 times, my brake pads 2 times and the brake hose all in a period of 3 months. My back rear brake light also gets stuck and stays on after I put my car in park and turn off my car. In order for me to release it, I have to press down firmly on the brake pedal and or restart the car, drive around put it back in park and then press down firmly on the brake pedal for it to turn off. The back rear light staying on and the front passenger brakes overheating happen intermittently multiple times throughout the day or week with no particular pattern. When my front passenger brake overheats, it begins to smoke and shake/vibrate violently which causes me to have to pull the car over and wait about 15min for it to cool down before getting back on the road. No abs lights, no engine lights come on, only a message pops up on my dashboard that says "breaks overheating" and then it goes away on its own after 15minutes. I see that your website has a preliminary announcement but there should be a recall on this issue. On 9/9 I went to radley Cadillac on 3421 jeff davis hwy fredericksburg va 22401 for a diagnostic & they stated that my brake pedal arm, ebc and bpmv need to be replaced b/c it keeps engaging & locking my front passenger brake. I also went to another repair shop for a 2nd opinion on 9/10 & paid another diag fee they stated the same thing, 4637 mine rd, fredericksburg, va 22408 that the brake pedal arm will need to be replaced first as to they believe this is the underlying issue and the code c0161 was present. I was quoted over $2800 - $3500 to get this job done. Neither establishments mentioned this service announcement https://static. Nhtsa. Gov/odi/tsbs/2018/mc-10141352-9999. Pdf , I found this on my own by researching and googling this problem. I am asking that you deem this is a safety issue as to this involves braking and the safety of my vehicle. Thank you.

56 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 05/01/2021

The contact owns a 2011 Cadillac Srx. The contact stated that while driving at various speeds, the vehicle would drift out of the intended lane with the stabilitrak warning light illuminated. The contact also stated that the brake pedal would depress to the floorboard with the abs warning light illuminated. The contact then received notification of NHTSA campaign number: 21v473000 (suspension) which she linked to the failure. The vehicle was taken to the dealer and remained at the dealer for a week. After retrieving the vehicle, the contact became aware that the vehicle was not repaired. The contact then called the dealer and was informed that her vehicle was never included in the recall. The contact disputed the dealers claim and was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

57 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 04/21/2021

I was traveling on major roadway 95 south on the eastern part of MD . I had just exited off the highway as I was exiting and braking my brakes went totally out. This could have been a deadly accident for me and others . I had my car towed to the a Cadillac dealership for repairs . The dealership replaced the brake modulator. I later discovered that gm has know about this problem with this particular modle and years 2011 and beyond and has had many complaints about failing brake modulator. There was no warnings of any kind . I did file a complaint with gm but I have not gotting no response . I.

58 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 02/19/2021

Failing brake pedal . Brake pedal may not raise or seen struck down, hard to press. Took to repair shop replace brake pedal cost $1176. That corrected problem. Call Cadillac to explained problem they explained my Cadillac wasn't cover. But after reviewing the ones show up with TSB number 2008,2009,2010,2012,2013,2014,2015 Srx model had the same problem with brake pedal. I was driving about 65mph on highway when my Cadillac drop down 40 speed due brake pedal problem almost causing accident. Lucky I was able pull on side of road.

59 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 01/23/2021

The contact owns a 2012 Cadillac Srx. The contact stated while driving 25 mph, when depressing on the brake pedal but the vehicle began to accelerate. The contact stated no warning light was illuminated. The contact stated he rear ended another vehicle. Airbags did not deploy. The contact sustained a fractured right foot, back and neck injuries and front passenger sustained neck, back and both knees injured. The contact did seek medical attention the following day. A police report was filed. The vehicle was not drivable. The vehicle was towed to tow lot. The contact stated he called used dealer and were made aware of the failure. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 133,000.

60 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 01/04/2021

The brakes get soft and go almost to the floor at times. This usually happens after having to brake hard for a sudden stop. It takes constant pumping of the brakes for them to work properly again. I just had my brakes checked and the pads and rotors are good, so the problem could not be diagnosed. There have been no warnings or alerts for this problem and no recall letters. This is definitely a safety concern because braking hard for sudden stops is sometimes necessary to avoid a crash. This has been happpening for about 8 months. Mileage is 105,000.

61 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 10/30/2020

The contact owns a 2012 Cadillac Srx. The contact stated that the brakes were replaced for routine services at a local dealer. The contact then stated that while driving at an unknown speed, she drove over a pothole and while attempt to stop the vehicle, the brakes failed to respond as needed. The contact stated that the brake failure reoccurred after driving over potholes and then depressing the brake pedal. The contact stated that no warning light was illuminated. The vehicle was then taken to an independent mechanic who was unable to determine the cause of the brake failure. The independent mechanic informed the contact that replacing the front brake pedals could possibly help with the brake failure. The front brake pedals were replaced; however, the failure reoccurred. The contact stated that the vehicle was taken to another independent mechanic who was also unable to retrieve a fault code or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

62 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 10/29/2020

After going over a pothole the brakes seemed to give out. The car was going at a speed of 20 miles per hour and was approaching a stop sign. The brake pedal went all the way to the floor and the car did not come to a complete stop. I have seen this issue reported by other Cadillac Srx owners but there is nothing on the Cadillac website regarding it.

63 Service Brakes problem of the 2015 Cadillac SRX

Failure Date: 09/05/2020

While I'm driving my driver seat moves forward and my brake and gas pedal do as well. It happens no matter if I'm on a highway or street and when I'm driving straight not sure if it happens while turning. Doesn't matter what speed I'm going either. Haven't crashed. Nothing indicating something wrong on dash.

64 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 08/21/2020

When ever the anti lock brakes or traction control are activated the brake pedal goes to the floor with no or very little braking. This happens when stopping in the rain or snow and when the front wheels loose traction. After a few minutes of pumping the brakes the pedal returns to normal and the brakes work perfectly. No codes are displayed. I took it into my mechanic and he could find nothing wrong. I researched the problem on the internet and found 30 other complaints of the same problem. I went to john bear Cadillac in hamilton ont. And they looked up my car and couldn't recommend a fix for it as the parts wen't produced any more. This is a 2011 year car and the Srx used the same componets until 2016. This is really dangerous as I cannot depend on the anti-lock brakes in an emergency. Ilive in canada so I'll submit using an american address.

65 Service Brakes problem of the 2008 Cadillac SRX

Failure Date: 07/15/2020

Bought used. . In idol will vibrate steering colum . . Always signals to check tires and oil. .

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66 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 07/06/2020

The headlights are so dim it’s a very bad safety issue. I’ve replaced them 3 times , still same problem. Everybody I have talked to has the same problem with theirs. Something has got to be done. I’m going to call the head of Cadillac if it doesn’t get resolved. My guesses keep blowing and it’s also wearing the tires out to quick.

67 Service Brakes problem of the 2007 Cadillac SRX

Failure Date: 07/02/2020

Please investigate! approx. 3 days ago I was coming to a stop sign in a residential area & applied brakes. Speed limit is 25, but I was going slower, just to the corner past my home. Not only did brakes not work- the car began to accelerate on its own to about 35-40 mph- no gas applied. Tried pumping brakes, shifting the car into neutral, reverse, park- all while at an unexpected accelerated speed. I plowed into a residential yard which had a small hill thinking maybe I could stop the car that way. That didn't work. I swerved back into the street; car still revving and moving forward. At that point I thought I was going to crash into a house, pole or another vehicle. I ended up halfway on the street and halfway on a curb after continuously trying the brakes and shifting from drive to park (vehicle still accelerating as if it was possessed!!) and just before hitting a light pole, with driver side door open thinking I'd rather jump out of a moving vehicle than die from ramming into a pole, house or car- I thought to turn physically turn off the ignition while the vehicle was in drive. This is the only was the car would stop moving. This was a very disturbing and dangerous experience. I have no doubt this is not a normal issue and should be recalled and fixed by the manufacturer- whatever it is. My mechanic still has not determined what the issue is. We know it isn't as simple as just fixing the brakes. I and/or other people could have been killed in the process and even worse, my two small children could have been in the car which thankfully they were not. This was such a traumatic experience that I no longer feel safe driving the car for fear it could happen again with my children inside. If I have the car repaired, I don't even know that I feel comfortable selling it to anyone else- it's that dangerous! please investigate. This problem is deadly. 2004 Cadillac Srx 4dr.

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68 Service Brakes problem of the 2011 Cadillac SRX

Failure Date: 03/10/2020

Had to come to a sudden stop, the brake peddle afterwords goes down to the floor with little stopping pressure. Has happened at random on other occasions.

69 Service Brakes problem of the 2013 Cadillac SRX

Failure Date: 03/05/2020

Brakes give out when pressed a hard while in motion to come to a stop. While stopped brake pedal will go all the way to the floor and brakes do not engage. Have to pump brake pedal continuously while stopped to regain pressure or while in motion brakes do not engage. Occurs on street, highway. Will occur while braking after hitting a pothole as well.

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70 Service Brakes problem of the 2012 Cadillac SRX

Failure Date: 02/26/2020

While driving and without warning, I have minimum braking power. I must smash the petal to floor in order to stop at a light or stop sign. Usually, I'm not going more than 35 mph. This happens at least 2-3 times per month. I fear I will have an accident. Two different repair shops could not id the problem. The other issue is when driving, the dash lights and the head lights will suddenly dim, where I am barely able to read anything or see. These problems are truly a hazard and something needs to be done.



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