Instrument Cluster/panel Problems of Chevrolet Colorado

The contact owns a 2025 Chevrolet Colorado. The contact stated that when the vehicle was started, the instrument cluster went black. The vehicle was taken to a local dealer and the contact was informed that there was a technical service bulletin regarding the failure. The contact was advised by the dealer that the manufacturer had ordered the release of the vehicle and informed the contact to wait for a recall letter from the manufacturer. The vehicle was not repaired. The contact called the manufacturer and was informed that the dealer was correct and to wait for the recall letter. The contact was referred by the manufacturer to contact the NHTSA hotline to report the failure. The failure mileage was 396.

The contact owns a 2024 Chevrolet Colorado. The contact stated that while traveling by RV and towing the vehicle, the contact followed the manufacturer's recommendation to disconnect the battery while towing. Upon arriving at the destination, the contact reconnected the battery and started the vehicle; however, the instrument panel was blank and failed to display pertinent vehicle information. The vehicle was taken to the dealer, who diagnosed a failure with the radio module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 2,500.

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The contact owns a 2024 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended, and displayed a black screen. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was taken to the dealer several times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 4,500.

The contact owns a 2021 Chevrolet Colorado. The contact stated that the instrument panel went blank while driving. Additionally, the navigation system was inoperable for approximately 15-minutes. The contact turned the system to the off position, but the system failed to regain function. There was no warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximately failure mileage was 15,000.

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