Front Driver Side Air Bag Inflator Problems of Chevrolet Equinox

I don't know if it's a takata inflator, but there was a recall for the 2007 chevy Equinox, but, for some reason the recall did not have my wife's car's VIN # regarding this recall. So, her car did not receive a recall notice! what I'm upset about is, that she has low mileage on her car, and had the same problem, just recently, and it's the same model and year, regarding the recall, that did not involve her car! I was told by gm, that because her VIN # was not "in" the recall, that there was nothing that they could do, but if I wanted to, because it's a safety problem, that I could contact you! and "then" if you told them that it was a safety problem, which it is, that you could then, get in touch with gm, and they would take care of it! so, what can be done, this shouldn't be like this!!! please help us take care of this safety problem on my wife's 2007 chevy Equinox if you would please! regarding the note below, my wife was simply driving, and the air bag light came on, and that was it. When I got in touch with gm, they did tell me that there "was" a recall on this, but because my wife's Equinox did not fall into their recall VIN #, that there was nothing that they could do! if it was a different model, year, etc. Then I could understand of course, but not when it's the same car, and model, that they recalled!!! thank you for your assistance, in any way!.

See all problems of the 2007 Chevrolet Equinox 🔎.

Takata inflators passenger air bag service light is on. This has been dinging every mile to alert us since July 18, 2018. It started on1-40 near gatlingburg, TN. We listened to the ding ding ding all the way home to franklin, OH - over 6 straight hours and are still listening to the ding ding ding everytime we drive this Equinox. Took it in for service and found out there was a recall for this model and year but we did not receive a recall notice. Warranty expired by a few weeks. This is costing us over $800 to have it replaced. We feel this is a safety manufacturing defect that we have no control over. We've been driving it since the alert started July 18th, 2018. Took us two weeks to get into the dealership and now we're waiting for the part to come in. We are driving a vehicle that could possible be dangerous. Contacted chevy customer service and were told they could not help us and Chevrolet would not be paying to have the airbag replaced because our VIN # was not on the recall. No problem with our dealership - still waiting on the part. Please let us know what's going on with the recall and why we were not notified. Thanks.

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My vehicle was struck in the front by another vehicle as I was crossing a four lane hightway. Other vehicle was running 65 mph. My seat belt locked, but none of the front or side curtain air bags deployed. I suffered a mild concussion as a result of my head striking the driver's side window. Immediately after the wreck, one could smell the inflators releasing vapor, but no deployment of the bags occurred. Vehicle was a total loss due to structural damage.