Chevrolet Impala owners have reported 183 problems related to ignition switch (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Impala based on all problems reported for the Impala.
The contact owns a 2002 Chevrolet Impala. The contact stated that the ignition failed to turn to the on position and the steering wheel did not lock while the vehicle was turned off. The failure recurred continuously. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
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The contact owns a 2002 Chevrolet Impala. The contact stated that when starting the vehicle, the ignition key failed to turn in the ignition switch. The vehicle was taken to a dealer where it was diagnosed that the ignition switch and cylinder needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 207,000.
The contact owned a 2006 Chevrolet Impala. The contact was driving approximately 30 mph in very light rain when the vehicle exhibited an abnormal clicking noise four times successively. The front end of the vehicle then seemed to drop to the ground causing the steering wheel to seize, the traction control warning light to flash and the brakes to become inoperable. The contact also stated that the air bag erroneously deployed and knocked her unconscious. The vehicle then traveled off the roadway, into a woody area and crashed into a tree. The contact was awoken by the screams of her small children, who were sitting in the rear of the vehicle. Two child passengers were injured and suffered lacerations to the face, contusions of the shoulders, face, head injuries and a concussion. The contact sustained a sprained neck, fractured spine, and a concussion, clotting in the skull, a chest wall contusion and lacerations to the legs. All three passengers required medical attention. The contact and all passengers were able to exit the vehicle without further injuries. A police report was filed of the incident, and the vehicle was towed from the scene. The contact was advised that the transmission and the motor had both fallen out of the vehicle prior to the crash and were still in the roadway. The vehicle had not been diagnosed or repaired. The contact received notification of a recall on the ignition switch one week after the crash occurred (NHTSA campaign id number: 14v355000 - electrical) . The manufacturer was notified of the failure. The failure mileage was 186,000.
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The contact owns a 2005 Chevrolet Impala. The contact stated that the ignition key failed to release from the ignition switch. The vehicle was taken to the dealer. The dealer verified that the vehicle was affected by NHTSA campaign number: 14v400000 (electrical system); however, the recall did not cover the ignition switch and cylinder. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 200,000.
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No incident. This is a complaint about the recall for chevy ignition switches. Chevy's repair is to give you a key ring that separates the ignition keys from the other keys. Most people won't bother and a friend driving your car isn't going to know. All you have done is give gm's lawyers a loophole for large lawsuits. They can claim the owner didn't separate the keys. This is bullshit. The correct repair is to replace the bad switch. How many people have to die or get injured before you do the right thing instead of letting gm do the half ass thing that protects them from lawsuits. Hasn't gm been bailed out enough. Why would you protect gm over and above the safety of the american public.
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2001 Chevrolet Impala. Consumer writes in regards to ignition switch replacement recall and seeks reimbursement. The consumer also stated the intake gaskets were replaced.
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2013 Chevrolet Impala. Consumer writes in regards to ignition switch recall issues. Consumer sent additional correspondence. The consumer stated all the dealer did was change the factory issued key so he could not put additional keys on the ring and repalced the larger key ring, with a smaller one.
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2011 Chevrolet Impala. Customer unsatisfied with gm response to fixing life safety issue. Consumer sent additional correspondence. The consumer stated the vehicle continues to have an engineering defect in the ignition switch, that could lead to the switch coming out of the run position. The consumer stated gm's fix was to modify the key and use smaller key rings. The consumer stated that was just a patch, that does not resolve the underlying engineering design manufacturing defect in the ignition. Status update 02/10/jb updated 06/22/15.
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Tl- the contact owns a 2001 Chevrolet Impala. The contact stated that the recall notice for NHTSA campaign number 14v10000 (electrical system) was received in November 2014. The vehicle was taken to the dealer who replaced the ignition switch as part of the recall remedy. On January 15th, while driving approximately 40 mph the battery sensor light illuminated and the vehicle suddenly shut off. The vehicle was restarted and immediately taken to an independent mechanic who diagnosed that the replacement ignition switch was faulty. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 63,000. Jft.
Tl-the contact owns a 2004 Chevrolet Impala. The contact stated that while driving at approximately 45 mph, the steering wheel and the brake pedal became stiff. The vehicle stalled and was able to restart. The vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired under NHTSA campaign number: 14v400000 (electrical system) however, the remedy failed to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 149,000. Djr.
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Tl-the contact owns a 2008 Chevrolet Impala. The contact stated that while the vehicle in park and attempting to reverse, the vehicle failed to shift. The contact also mentioned that the key was unable to be removed from the ignition and an unknown warning light illuminated. The contact received notification of NHTSA campaign number: 14v355000 (electrical system). The vehicle was towed to the dealer where the ignition switch was replaced but the shifter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 146,635. Djr.
Tl- the contact owns a 2003 Chevrolet Impala. The contact stated that while driving at approximately any speed the steering wheel seized. The vehicle was taken to a mechanic and diagnosed that the ignition switch was defective; he researched the issue and told the contact that there was a recall for the issue. The dealer was contacted and the vehicle was towed to the dealer. The vehicle was repaired. The contact stated that their vehicle VIN was not included in the recall (14350). Bd.
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2011 Chevrolet Impala. Consumer writes in regards to gm recall 14299 and 12104. The consumer learned of the ignition switch and lower control arm recall. However, the dealer stated they would only address the ignition switch recall, because they had not been notified of any other recalls or problems with the suspension. The consumer stated from time to time, when she turned the steering wheel to the left or right, there was a noise similar to the tire rubbing the fender.
The contact owns a 2002 Chevrolet Impala. The contact stated that after starting the vehicle, the key released from the ignition switch without warning. The contact mentioned that the failure occurred after the vehicle was serviced under NHTSA campaign number: 14v400000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
2003 Chevrolet Impala. Consumer writes in regards to vehicle starting problems and electrical system/ ignition recall notice. The consumer stated the starting problems began two years into owning the vehicle. Every mechanic charged him hundreds of dollars in parts and labor, only for the problem to return. In September 2014, the consumer received a recall notice. He took the vehicle to the dealer, where they put two rings on his key fob. They also informed him the ignition switch and sensor needed to be replaced, which cost him several hundred dollars. The consumer stated the starting problem has ceased. The consumer believed his problem qualified to be recalled, since several other vehicles were being recalled for ignition problems. Also, the left front door latch assembly was replaced.
2008 Chevrolet Impala. Consumer believes the ignition switch should have been modified to secure and stabilize the key. The dealer placed a small plastic plug in the ignition key. The consumer stated the key fit the same way it did prior to the repair; it still had play in the fit and it was not secure. Secondly, the ignition switch itself still had the same amount of play in it, after the so called repair.
2008 Chevrolet Impala. Consumer states gm is not complying with ignition switch recall and the part to remedy the defect is still not available.
2012 Chevrolet Impala ignition switch problem. The consumer stated what gm suggested to have no more than one key on the ring. She stated that was not a fix.
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2011 Chevrolet Impala. Problems with the ignition switch. The consumer stated the fix gm proposed was not acceptable and the ignition switch should be replaced, instead of adding rings and altering the key slot.
Our 2008 Chevrolet Impala is under the recall for the ignition switch. We have the letter. Car was at the dealer for 4 weeks and they didn't fix it. They said to take the remote off the key and only have the key in the ignition with nothing else on the key and no other fix is available. We feel the car is unsafe to drive at highway speeds should the car shut off. The dealer is fowler Chevrolet in tulsa, oklahoma. And they refuse to provide us a loaner car. What are we to do?.
After receiving a recall notice followed by an advisement the repair part(s) were in I took my vehicle to the dealer with the belief that the ignition switch was going to be repaired or replaced. Airport Chevrolet-medford, oregon. All that was done was the size of the key ring hole on the keys were reduced. Was this an acceptable fix for the ignition switch problem, and if so, why was that not mentioned on any of the tv news coverage like ignition switch replacement was? thank you.
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Tl - the contact owns a 2007 Chevrolet Impala. The contact stated she received NHTSA campaign number 14v355000, electrical system four months ago which indicated they would replace the ignition switch. When the vehicle was repaired they only filled in the gap on the key. After the recall repair was performed the door locks in the vehicle began to lock and unlock as if the power was shutting off and eventually the vehicle stalled. The gear shift moved as if she was shifting gears and then the vehicle accelerated on its own. The vehicle was also responding as if the cruise control was stuck but it was not engaged. The dealer stated they were certain that the failure had nothing to do with the recall repair. The failure did not occur prior to the recall repair. The contact was forced to drive off of the road seven times and she was only nine miles away from her home. The manufacturer and the dealer were unable to identify the failure. The dealer advised her to take the vehicle to a transmission repair facility since the failure could be related to the sensor in the transmission. The manufacturer also stated that whenever a recall repair was performed it was no longer in their database and could not be identified. The traction control warning light illuminated and remained illuminated after she turned the vehicle off and on. The failure occurred on November 13, 2014 and she had not driven the vehicle since the failure occurred due to the safety risk. The dealer was unable to duplicate the failure after three attempts. The failure mileage was approximately 190,000. Rk.
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When you insert the key into the ignition switch it won't turn over and start vehicle also started showing security light that won't turn off.
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at approximately 25 mph, the ignition key released from the ignition switch and the vehicle stalled causing the contact to crash into another vehicle. A police report was filed and no injuries were reported. The vehicle was towed to an independent mechanic where it was diagnosed that the front wheel was jammed. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 72,000.
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2005 Chevrolet Impala consumer is concerned about air bags after hitting a deer and they did not deploy and the security light came on. The dealer informed the consumer, the ignition switch and cylinder needed to be replaced. The consumer then went to a repair shop, to have the work done. A short time later, the air bag light illuminated.
The gm ignition switch recall repair was performed today, and the key still switches itself off of the "on" position by itself. Also the key can be pulled out of the switch very easily with the engine running. The only thing repaired was the plastic top, which was changed, so that it has to be on its own key ring.
The gm recall to repair faulty ignition switches is a sham. The problem was announced last winter; in August 2014 I received a letter telling me about the recall and that I would receive a further letter when the parts to repair the problem became available. Friday, October 17, 2014, I received a letter from gm's Chevrolet division, which they dated "September 2014" informing me that my "2011 model year Chevrolet Impala was involved in gm recall 14299. This letter is to inform you that parts are now available to repair your vehicle. " a call this morning, Monday, October 20, 2014, to my Chevrolet dealer, johnson motors, brighton, colorado, that services my vehicle informed me that they did not have the parts, and did not know when they would be available. "I should keep calling back. " I asked if could be put on a list to call when the part(s) became available, and was told a blunt "no. " they do not keep a list of customers to call. A call to gm's customer service informed me that the 'parts' consisted of a device, likely plastic, maybe metal, that fits on the ignition key itself, doing nothing for the defective ignition switch, which is the major problem to begin with. I was further told that there was no way to be informed when the part(s) would be available. At that point I lost my temper. This is a patently absurd response on the part of gm to a serious ignition switch problem that has caused at least 25 deaths so far and untold numbers of non-fatal accidents. Their "fix" has nothing to do with the ignition switch, but instead a sham piece of plastic will be added to the owner's key, if she/he is persistent enough to find one available. You, the NHTSA, should be levying heavy fines against gm for every day this sham response of theirs is perpetrated. I will be copying this to both my u. S. Senators and to my congressman.
The contact owns a 2003 Chevrolet Impala. The contact stated that while driving at various speeds, the steering wheel became difficult to maneuver as the cruise control warning light illuminated intermittently. The contact also mentioned that when the ignition key was turned further to the right, the vehicle started to operate properly. The contact stated that the failure recurred multiple times. The vehicle was taken to the dealer where it was serviced under NHTSA campaign number: 14v400000 (electrical system) but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the VIN was not included in NHTSA campaign number: 14v047000 (air bags , electrical system). The failure mileage was 110,000.
The contact owns a 2008 Chevrolet Impala. The contact stated that after having repairs performed for recall NHTSA campaign number: 14v355000 (electrical system), the key became lodged in the ignition switch. The contact mentioned that due to the failure the vehicle failed to turn off. The vehicle was taken to the dealer. The technician diagnosed a wire had fractured and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,763.
The contact owns a 2003 Chevrolet Impala. The contact stated that the dealer provided two replacement keys under recall NHTSA campaign number: 14v4000000 (electrical system). However, one of the keys failed to function when inserting into the ignition switch. The dealer placed an order for the second key to correct the problem. The manufacturer was not notified of the issue. The approximate failure mileage was 207,893.
The contact owns a 2000 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14v400000 (electrical system). While entering a residential driveway at approximately 5 mph, the contact turned the steering wheel to the right and heard an abnormal clicking sound coming from the steering column. Immediately, the keys fell from the ignition switch and onto the floorboard. The power steering and brakes became inoperable and the vehicle did not stop until it struck a bed of rocks, which prevented the vehicle from crashing into the house. The ignition switch seized and prevented the key from being inserted into the ignition to start the vehicle. The dealer stated that the ignition switch needed to be replaced at the contact's expense of $300, including parts and labor, and an additional $12 for a new set of keys for the replacement ignition switch. The failure mileage was not available.
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2010 Chevrolet Impala. Consumer writes in regards to ignition switch issue. Recall # 14299. * ld the consumer stated the vehicle cut off, while driving.
2003 Chevrolet Impala. Consumer writes in regards to recall # 14350. * ld the consumer was unhappy with gm's cover-up, regarding the ignition switch problem.
2002 Chevrolet Impala. Vehicle is having problems with a faulty ignition switch that has a tendency to shut off the engine in the event of having an accident or even hitting a bump in the road. The consumer stated his daughter was driving when she hit a bump in the road and the vehicle stalled. The consumer stated gm's fix was not adequate. The consumer was forced to pay $300 to replace the ignition .
The contact owns a 2000 Chevrolet Impala. While driving at an unknown speed, the engine stalled without warning and the vehicle failed to restart. The failure occurred multiple times. The vehicle was towed to the dealer and the technician stated that the ignition switch needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The VIN was unavailable. The approximate failure mileage was 150,000.