Steering Noise Problems of Chevrolet Impala - part 2

Clunking/banging noise felt in steering wheel, gas and brake pedals when turning right or left and sometimes when going straight on a rough surface. Taken to dealer three times for repair. The first and second time lube kit was replaced on steering shaft. The third time, owner was told that the whole steering shaft would need to be replaced and that the part was being redesigned by gm and would not be available for six months or more. Owner was told that car was safe to drive in the meanwhile. Owner was told that there was a bulletin regarding this issue. Owner filed a complaint with gm.

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The contact owns a 2003 Chevrolet Impala. While driving approximately 5 mph, the contact heard a popping noise coming from the steering wheel. The vehicle was taken to the dealer where the technicians diagnosed the failure to be the steering shaft. The steering shaft was replaced. The failure occurred again approximately five years later. The dealer was contacted and stated in order to diagnose the failure the contact would have to pay a fee. The manufacturer was contacted but offered no assistance. The vehicle was not repaired failure mileage was 18,262. The approximate current mileage was 40,000. Updated 2/17/11 updated 05/31/11.

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Front end- about one week after purchasing vehicle from a dealership, the front end felt like it was going to fall in. The wheels feel like they were going to roll off, there's a clicking noise when steering wheel is turned. Feels like the front end is going to fold in. Told intermediate shaft 100% safe to drive and still waiting for part for about a month now. When did problem first get reported to chevy? when are consumers going to be made aware? after purchasing vehicle to find they have a problem?.

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There was a clunking noise felt in the steering column, the dealer stated the steering shaft needed to be replaced.

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