Air Bag Problems of Chevrolet Suburban - part 1

Per aaa—front airbag/seatbelt and increase break pedal.

See all problems of the 2016 Chevrolet Suburban 🔎.

Front passenger dash airbag spontaneously deployed without any inciting event. The vehicle is at the team Chevrolet goldsboro dealership. A case has been opened with general motors case number xxx. No prior warning - it smoked for a few seconds then deployed. No prior warning lights.

See all problems of the 2004 Chevrolet Suburban 🔎.

The contact owned a 2016 Chevrolet Suburban. The contact stated that while driving 30-35 mph, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. The contact stated that the pole was 12-18 inches into the hood, and 1. 5 ft. Up into the engine bay. The concrete pole was damaged. The air bags and the seat belt pretensioners failed to deploy. Several warning lights, including the check engine, the abs, the tpms, the air bag, the stabilitrak, and the traction control warning lights, were illuminated after the crash. The contact noticed he had sustained bumps on the head and neck from hitting the steering wheel, but did not feel sore at the time. The contact woke up dizzy the next day and sought medical assistance. The contact underwent x-rays and was informed that he had also sustained torn chest muscles. A police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to another lot the following day, and the vehicle was totaled. The contact related the failure to NHTSA campaign number: 16v651000(air bags, seat belts), which was previously performed on the vehicle. Additionally, the contact stated that the manufacturer had also issued NHTSA campaign number: 17v437000(air bags, seat belts) for vehicles repaired under the previous recall, and the recall information stated that the affected vehicles may not have received the complete software update necessary to remedy the recall condition. However, the second recall had not been performed on the vehicle. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed, but the case manager was unreachable. The failure mileage was 192,252.

“service safety restraint system” light came on. I feel this is a defect and a serious concern. I’ve seen where others are experiencing the same issue. I bought this vehicle specifically because I wanted to a safe vehicle to drive my 4 children around in.

See all problems of the 2022 Chevrolet Suburban 🔎.

While driving home vehicle slid on black ice and spun out. While spinning curtain airbags and driver seat deployed and battery died. Sis not hit anything.

The contact owns a 2013 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21v053000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2013 Chevrolet Suburban 🔎.

The contact owned a 2017 Chevrolet Suburban. The contact stated that while driving at 40 mph, another vehicle crashed into the rear driver side of the vehicle, causing him to lose control of the vehicle, collided into the curb, and the two right side tires, both driver's and passenger tires, became blown and damaged. The contact mentioned that after colliding with the curb, he crashed into a tree, which caused the right passenger side rim to detach from the tire. The contact also mention from the impact the whole right passenger side of the completely crushed and was damaged. The contact stated that no air bags deployed in his vehicle. The contact stated that he sustained a concussion to the head from the driver side window, brushing of the right rib, and bruises on both left and right hands. Medical attention was required. The contact stated that a police report was filed. The vehicle was towed to city towing. The manufacturer was notified of this failure, and they requested information from the contact regarding the accident. The approximate failure mileage was 90,000.

See all problems of the 2017 Chevrolet Suburban 🔎.

Car says "service safety restraint system" and airbag light comes on intermittently. Dealer won't cover under safety restraint warranty. They site TSB about a wire that gm made too short but are not sure it will fix it. This car has 42,000. We are worried the safety restraint system won't work and we carry 4 children in our vehicle. This should be covered and a safety recall.

Warning light indicating front passenger airbag inflator which is at risk of exploding during a crash due to propellant degradation sending metal fragments into the vehicle.

Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: airbag system malfunction: my airbags were nonfunctional for over a month. Tire-related issues: required full replacement of the initial set of tires. Persistent alignment problems bluetooth audio problems: poor quality and connectivity with multiple phones, resolved only after a service visit in may 2025. Defective seat frame: rear passenger-side bucket seat required full replacement. Defective paint: blisters and bubbles in the rear quarter panel paint. Fuel module failure: most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.

See all problems of the 2024 Chevrolet Suburban 🔎.

The technical service bulletin for the service safety restraint system is for models 2021-2023. I have a 2020 service safety restraint system error code this is appearing intermittently. Turning off and on. It's almost like a short somewhere. We are taking it in for servicing but I feel that the service bulletin should include the 2020 model as well.

See all problems of the 2020 Chevrolet Suburban 🔎.

The contact owns a 2008 Chevrolet Suburban. The contact stated that while her daughter was driving at 30 mph, she started to choke and was unable to breathe, which resulted in the driver fully colliding into a cement wall. The driver sustained injuries, and medical attention was provided, and the contact child was taken to the local trauma facility. The contact stated that all of the air bags located in the vehicle were deployed during the incident. A police officer was driving behind during the incident and assisted immediately after the crash. The contact was concerned that the air bags deployed violently, causing a fracture to the driver's neck, which resulted in an emergency trigonometry on the scene, who cut the trachea. The driver suffered injuries and underwent multiple operations due to the incident. The driver sustained lung and trachea injuries from the incident. A police report was filed, but the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. After the incident occurred, the contact received notification of NHTSA campaign number: 21v050000 (air bags). The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000. Parts distribution disconnect.

See all problems of the 2008 Chevrolet Suburban 🔎.

This is not connected with a specific crash in this vehicle. It is a defect with all vehicles with this seat. There is known common defect with the stitching on the side of the front seats covering the airbag. The stitching is designed to come apart if an airbag is deployed. The defective stitching deteriorates and falls apart. This exposes the airbag system in the seat. This occurs on all gm vehicles with the same leather seats. Models include Suburbans, yukons, and pickup trucks. In this Suburban the stiching started to come apart about 6 years ago with a few loose threads. The entire side of the seat has now come apart. The rest of the seat is in relatively good repair without any holes, rips or torn stitching. Gm claims this is cosmetic and not covered. The safety issues caused by this includes the potential deterioration of the airbag system interfering with deployment in a crash. Another safety issue is the potential for foreign objects to get lodged in this space and injuring someone if the airbag goes off. The third safety issue is the potential of a person, or child, to access the airbag and cause it to go off without warning.

See all problems of the 2011 Chevrolet Suburban 🔎.

Unknown.

See all problems of the 2009 Chevrolet Suburban 🔎.

I was sold a vehicle from a dealership in green bay wisconsin under the impression all safety regulations were met. The day I drove it off the lot, I had issues with the back drivers' door, making wind noise. I had messaged the salesman, he stated it may have been the door seal. Days went by, it wasn't sitting well with me, I made an appointment with a local body shop in. Regard's to the door and suspicion of something not right. I brought it to the body shop, they informed me, that the back air bags were deployed and stuffed back into the roof, body work on the left side was done incorrectly and is very unsafe to drive, seat belts where my children sit were finger tightened, frame is held on by a bolt etc. The body shop states that if this vehicle were to be in an accident, it would not sustain impact the way vehicles are designed to do so. The owner of the dealership I had bought from refuses to come to an agreement about this situation. I have all the paperwork and documents from the body shop along with another local dealership near me who I also brought it to look it over as well so the owner could understand that this vehicle should have never been able to be sold on his lot. They also agree that this is super unsafe and should not be driven until it is fixed properly and all safety standards should be met. They believe that it should have been totaled out, it is very obvious that the left side was hit and smashed in. I also asked the owner if he would feel safe for his children to drive in this vehicle and he said, “no” I have many documents/pictures/reports to share once needed.

See all problems of the 2021 Chevrolet Suburban 🔎.

The contact owns a 2015 Chevrolet Suburban. The contact stated while driving at 10 mph and making a right turn to enter a parking lot, the vehicle behind failed to see the contact's turning signal and brake lights therefore did not slow down resulting in the contact being rear-ended. As a result, the vehicle was pushed by the impact of the rear end and crashed into a utility pole where it came to a stop. A police report was filed. There was no medical attention required. The vehicle was towed to a tow lot where it was pending another tow to a collision center. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 114,000.

See all problems of the 2015 Chevrolet Suburban 🔎.

The contact owned a 2008 Chevrolet Suburban. The contact received recall notifications of NHTSA campaign number: 21v050000 (air bags) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer was contacted. The manufacturer was not contacted.

A warning message appeared on my 2021 chevy Suburban dashboard that says "service safety restraint system". This impacts the airbag control module under the driver seat. After doing some research on my own this is a TSB pit5759 but it is not covered under a recall, as per my local dealership. I took the vehicle to the chevy dealership where purchased and was told this is not a recall or warranty part. This is very disappointing as it impacts the airbag controls which in an accident could cause severe injury or death.

My car it’s just 124400 miles and suddenly started to showing me a service safety restraint system then the airbag light goes on and shows that the hood is open when I start the car and stays like that for 20 seconds then goes off.

See all problems of the 2019 Chevrolet Suburban 🔎.

*from day one of purchase there is a random, frequent loud buzzing/whining through the speakers(with our without the radio on). Dealership had no idea how to fix and Chevrolet said there was no known issue, so no help. Running lights constantly short out. We continually replace them and they short out again! have replaced all four door handles! cheap chrome plastic is not going to hold up. These should actually be metal to insure holding up! tires seem too big since they rub the fender well if you cut sharply to either side. You can actually hear them rubbing on the well as you cut hard to either side! dash cracked about five years after we purchased it. We kept it under our carport and this cracking was unacceptable! I called Chevrolet and they said there was no known issue or recall. We continued to ask our dealership to look for recalls on this. *there was a recall on our passenger side airbag. We tried to get it replaced and were told, no they could not. Takata went bankrupt, so sorry, Chevrolet will not replace air bag for you! *after a few years of not being able to use our front seat due to safety issues Chevrolet would not fix(defective airbag), we decided to save and get the airbag and cracked dash replaced on our own. Unacceptable! proclaimed recalls should be tended to by manufacturer! cruise control just stopped working one day early on, no recall--not surprised:( fuel tank is cutting off at the pump as we try to put gas into the tank. This is problematic as the vehicle will not run without fuel! currently fighting with this and contacting dealership to see if they can help at all. Everyone we know who has a Suburban or tahoe has these same problems! these are all widespread problems/design flaws. Please look into these issues to make a better product!.

See all problems of the 2010 Chevrolet Suburban 🔎.

Safety defect complaint vehicle equipment: - anti-lock brakes - full front air bag - passive disabling anti-theft device introduction: I am the registered owner and primary driver of a 2021 Chevrolet Suburban. I am filing this safety complaint regarding a serious system malfunction that occurred during an accident in 2023, resulting in injury to myself and my daughter. As a responsible vehicle owner who has maintained this vehicle according to manufacturer specifications since its purchase on July 21, 2021, I am deeply concerned about the safety implications of this incident. Safety defect description: in 2023, my vehicle experienced a critical system malfunction during a collision incident. While the vehicle was not in a rollover situation, the system incorrectly detected one, resulting 1. Complete vehicle shutdown during active accident conditions 2. All airbags deployed simultaneously 3. False rollover detection despite vehicle only experiencing vertical displacement when something from another vehicle hit the front of my vehicle injuries and medical response: - driver (self) sustained mild concussion requiring emergency transport - daughter required emergency medical evaluation - both occupants transported via ambulance to hospital insurance claim impact: - metlife denied accident and hospital claims - denial basis: absence of traffic citation - virginia state police report indicated no-fault accident - this denial has created significant financial hardship due to medical expenses and vehicle repairs - the vehicle's system malfunction has contributed to difficulties in proving accident circumstances ongoing vehicle issues post-incident: - persistent power loss issues, multiple alignments required, compromised driving dynamics and handling, vehicle does not track correctly despite repairs safety concern: the vehicle's incorrect rollover detection and subsequent complete shutdown during an active accident scenario presents a serious safety risk.

Received a safety restraint warning message. Took the vehicle into the dealership and we were told that the passenger side seatbelt and front airbag needed to be replaced. We had it fixed, however it cost us $1400. The dealership would not replace it at no cost, even though we are shortly out of the warranty period and only at 51k miles.

Vehicle was purchased new, has 2900 miles on it. The service safety restraint system light came on. I know this has been on going issue in past on these vehicles and want it reported and documented.

See all problems of the 2023 Chevrolet Suburban 🔎.

M y dash panel has had a small crack for years but the entire passenger air bag section lifted this morning. The dash panel is jagged and unsafe.

This is a recall took my 2012 surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the gm dealership is not fixing the air bag nor do they call and state they have the parts in stock now???.

See all problems of the 2012 Chevrolet Suburban 🔎.

The contact owned a 2022 Chevrolet Suburban. The contact stated while his wife was driving at approximately 30 mph she crashed into another vehicle striking the driver's side door of the other vehicle, which then crashed into another vehicle in the rear having been redirected from the force of the impact. The vehicle had been moved into the same direction that the wife's vehicle was traveling. The vehicle that the wife had crashed into had run a stop sign. The contact stated that all the front air bags deployed, however the wife told him that the passenger side air bag had begun to emit smoke after deploying and then a fire started. The contact stated that the vehicle had stopped after the impact and that his wife was having difficulty unbuckling her seat belt. The wife had stated that onstar had contacted her the moment following the crash, she told onstar that she was having trouble unbuckling and that the vehicle was on fire. Onstar released her seat belt. The police, ambulance and fire department were on scene. There were no injuries, however the contact's vehicle was fully engulfed in flames and exploded. The contact stated that the fire department extinguished the fire with water. The police wrote a report. The other two vehicle drove away from the scene, the contact's vehicle was towed to a police impound lot. The manufacturer had not been informed of the failure. The failure mileage was unknown.

I did a safety recall repair at the GMC Chevrolet dealer in bloomington, mn per the notice I recieved regarding the front airbag (takata) (I believe the repair was in October 2022). I did not have a error code before doing the work but since I was traveling thought it best to do before I left. I now have a service airbag for the driver side which has now come on. I spoke to one dealer in another state (I was traveling) and he said that had nothing to do with the recall work that was done and wanted me to come in for a estimate for a possible repair??? can you please assist me?.

See all problems of the 2007 Chevrolet Suburban 🔎.

Service safety restraint constantly reappears. Taken into dealership 3 times and still has not been fixed. This could cause serious injury or harm and I have 4 children 10 and younger. This has been an on going problem.

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

"service safety restraint system" message will often and randomly display, stay illuminated for random lengths of time, and then clear. Dealer service centers are not taking the random/intermittent fault of the safety restraint system seriously. Passengers are at risk (unknow severity, assume the worst) due to a faulty safety restraint system.

I took my 2013 Suburban to a chevy dealership in san jose CA to have the airbag recall repaired. Upon completion, my airbag light and "service airbag" message were still on. I asked why this was still on. They said the recall issue was fixed, but did not know why the light and message were still on. But wanted to charge over $1400 to diagnose the issue. I filed a complaint w/ the chevy's California customer engagement center, and escalated to one of their supervisors. I emailed them the picture I took of the light and the message. He forward it to their technicians. He contacted me a week later and stated that the indicator of the service bag warning (code 212328790) fault is present, and that the airbags will not deploy. But because this matter was not part of the recall, I would have to be responsible to pay for the repair, or contact NHTSA to file a complaint and have them issue another recall. I understand that I am responsible for the wear-and-tear on my vehicle. The airbag warning light and message stating "service airbag" is something that was never in may control, to maintain and/or replace. This was a defective piece of an equipment that I wasn't responsible for. I am requesting NHTSA issue another recall for this matter. Thank you. Sincerely, paul tran (408)309-8138 fftran@yahoo. Com.

The contact owns a 2018 Chevrolet Suburban. The contact stated while attempting to register her vehicle at the state dmv, she was advised that the vehicle did not have air bags. The contact had purchased the vehicle from a third party and not a dealer. The contact stated that the state dmv would not register her vehicle due to the absence of air bags. The vehicle was taken to several independent mechanics who informed her that that all air bags were not installed on the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.

See all problems of the 2018 Chevrolet Suburban 🔎.

When scheduling for airbag recall repair the dealership has informed me that the service may cause the dash to crack or fall in during or after the install. They also advised me that this damage is not covered under the recall warranty. If the dash is not intact that will result in the airbag not being able to properly deploy.

Took my SUV for an airbag recall and when it was completed my truck airbag light was left on. My truck did not have that light on when I arrived at the location. Dealer mentioned not knowing what to do about it. I made a complaint and nothing was done by the dealer.

We were driving down auburn way and the power seat control module failed and keeps the heated seats running out of control. ( fire is likely and could burn your house down if you park in the garage. ) I was lucky to be near a dealership I had to pull over quick it was burning my butt and back the problem is complicated by the fact that the seat safety airbag control wiring goes through the same plug, which should be a big no no. There are no replacement control modules available ( not being made). I had the chevy dealership disconnect the plug so the fire hazard is gone but now none of the air bags work now putting my family at further risk. Air bag wiring needs to be separate from all the other wires and plugs for safety. Now the next problem is the dealerships can't fix the problem because no parts are available. You are welcome to come check out my Suburban.

See all problems of the 2006 Chevrolet Suburban 🔎.