Navigational (global Positioning System) Gps Problems of Chevrolet Suburban

The navigation system cannot connect to gps and the compass is no longer functioning. The vehicle was in motion at the time on a rural road while raining.

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Loss of gps, onstar, xm and compass function. Water has leaked into the roof mounted shark-fin antenna. Vehicle has lost compass, gps, onstar and xm capabilities. Dealer recommends replacing roof mounted antenna. Despite this being a known problem acknowledged by Chevrolet in sb-10058785-9942 this VIN was not included and customer will be charged out of pocket for antenna replacement.

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Water is leaking into roof mounted antenna and is preventing onstar system to determine location of vehicle by disabling compass, xm radio system, navigation. A red x appears under the gps symbol in the display unit when the vehicle is on, moving, and stationary. If you lift on the sharkfin roof antenna over the driver's seat water runs out. This is identical to the problems in NHTSA id number: 10058785; however gm tells me that my vehicle VIN is not covered under that issue id.

The contact owns 2011 Chevrolet Suburban ltz. The contact was driving 15 mph when the passenger side arm rest detached from the vehicle. The vehicle was not taken to the dealer for inspection or repairs. The manufacturer was not contacted. The failure mileage was 4,000 and the current mileage 4,200. Updated 02/14/lj the consumer stated the part was repalced on 01/23/12. Also there was a problem with the gps. Updated 02/17/12.

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Consumer 2005 chevy Suburban navigation gives incomplete data. The dealer suggested to the consumer that he borrow the latest version dvd version 4. 1 to see if the situation improves.

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