Driveshaft Problems of Chrysler 300

The contact owns a 2016 Chrysler 300. The contact stated that while driving at 65 mph, an abnormal sound was coming from the vehicle. The vehicle was taken to the dealer and diagnosed that the driveshaft had loosened. The driveshaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact to pay the deductible and diagnostic fee. The failure mileage was 49,642.

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Driving on garden state parkway, suddenly a bang from car, no power transmitted to wheels, had to coast over to right shoulder, in traffic, warning light came on after car stopped, never before, "service awd system". Car only has 62,400 miles, no prior warnings. Had to be towed off highway,vehicle inoperable pending repair. I found information online about failure of bolts on driveshaft of awd system, and a recall by fca USA of 75,000 2014-2017 Chrysler 300's and Dodge chargers in February of 2017. I checked for recalls on my vehicle 0n 1/16/21, and there are no open recalls.

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Drive shaft is loose and is banging in car. Dealer had been unable to find problem and tells the clunking noise is unknown. I toke it to outside mecaniac and he says I joints have play but Chrysler donot make ujoints for the car in return you must buy the entire drive shaft I believe the drive shaft has been ruined because something is loose like the bolts but the dealer says it's not under the recall.