Vehicle Speed Control Problems of Chrysler Pacifica - part 2

Driving on highway and car shut off with a "stop safely soon / vehicle turning off" warning message, a red turtle warning, and the malfunction indicator light on. Pulled off on shoulder. Turned car off. Turned car back on. Malfunction indicator light remained on but red turtle was gone. I was able to get to my destination. Malfunction indicator light remained on for next few driving cycles, but then went off after fourth drive. My safety was definitely put at risk as I was driving on the highway at 60-70mph when the car just shut down and slowly decelerated on its own. Because the mil ultimately went off after my fourth drive, I thought I was in the clear--as the Chrysler manual says this light can come on if you've had a recent servicing because the on-board diagnostics may just be recalibrating. I had my car serviced 9 days previous to the incident. The manual says if the light doesn't go off on its own, then bring it in. It went off on its own, so I thought I was in the clear. However I see in online forums this has happened to others multiple times and I'm worried it will happen to me again. I am calling my dealer tomorrow. Thank you for taking this report!.

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I was renting this vehicle. On my way home on the highway, going about 70 mph, the vehicle suddenly illuminated the check engine light. Soon after, an message appeared on the dash warning me that I needed to stop and that the vehicle would shut off soon. I immediately pulled over and turned at the next county road. However, I did not realize until this point that my engine power was now being limited to almost nothing. As I crossed a railroad crossing and realized I didn't have engine power, I just hoped that I'd be able to cross and not end up dead on the tracks. Thankfully there was still enough engine power being made available to me to cross the tracks safely and park further down the road. I then turned off the vehicle, called the rental emergency hotline, and was actually able to start the vehicle again at that point without the error. However, the check engine light was still illuminated. I drove the rest of the way home with the check engine light on, but had no other encounter of the message warning me that the vehicle would shut off soon.

Adaptive cruise control slammed on brakes at least five times when nothing there in front or on the sides. First time I ended up with whiplash…now I hear it start to stop and I override system by speeding up. It also sometimes gets so close to car in front without braking so I have to manually brake. I’m concerned about being rear-ended if it slams on brakes for no reason. Five times there were no deer, people, etc.

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The vehicle is available for inspection. At an intersection the vehicle abruptly turned off, while the engine was running and in drive. Children were in the vehicle and I was very scared and in shock when it happened. My car just randomly turned off, while I was sitting in the middle of an intersection and the vehicle was in drive (obviously). I was able to turn it back on, but it was very dangerous and could have killed us if a car had come through the [xxx] intersection while we were stuck there. Safety of other drivers on the road at risk, my life and children’s lives were at risk. Could have caused death had our van been stuck in the middle of this busy intersection a few feet more forward. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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I was driving the vehicle in the middle lane of a 3-lane (one direction) interstate highway when a message appeared on the dashboard "stop safely vehicle will shut off soon," the check engine light turned on and the vehicle lost all ability to accelerate so it was extremely challenging to navigate to the side of the road safely through busy rush hour traffic. As the driver I had zero ability to accelerate the vehicle whatsoever, the gas pedal did absolutely nothing, which can lead to an accident on the highway due to other vehicles moving very quickly and not expecting a vehicle that is not at the right of the road to come to a stop. I brought the vehicle to the Chrysler dealership where they initially stated this is a known issue and they would be replacing the transmission and that the transmission is under 10-year/unliminted miles warranty for this specific error (poa43 driver motor), however once the dealership spoke with Chrysler corporate, they indicated that they would simply be clearing the code and they returned the car to us. We were advised to bring the vehicle back when the error recurs. We opted to sell the vehicle immediately instead, because it it not safe to drive now, but unfortunately this means we are passing the problem on to another consumer as Chrysler refuses to fix the problem. The case number they assigned is case #[xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The vehicles transmission malfunctions causing the vehicle to lose complete power, now without warning. We are unable to accelerate and the vehicle comes to a sudden stop. This vehicle shuts down in the middle of the highway causing us to come to a complete stop while driving on the highway, also on back roads one lane roads, the vehicle completely shuts down causing us to block the road and becomes a hazard. This has been a continuous problem. This will now be the fifth time it has been to the repair shop for the same exact problem. It is covered under the warranty, however, when they fix it, it happens right away within two business days, again without warning causing us to be in danger and becomes a hazard anytime we drive the vehicle. The vehicle has been inspected by the dealership service center many times. They also sent out an engineer from their company to inspect it. We now have no warning like before the problem occurs only after the vehicle loses power. This will be the third complaint I've filed for this same issue. After it's been "fixed and inspected" this last time.

While driving on a 4-lane highway, I received a message on the dashboard "vehicle will shut off soon". I had just a few seconds before power to the vehicle was limited. The engine stopped working and another message was displayed: "battery conditioning leave ignition in run. " after that the car would no longer move and I was in the middle of the right lane. Luckily I could get my children out safely. The vehicle was towed to the local Chrysler dealership where it is waiting for repair.

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This is a follow up to an earlier submission (NHTSA tracking number 11591550). After the initial incident, the dealership replaced the hybrid battery on the vehicle. A month later, yesterday, while driving the vehicle on the interstate, I again received the dreaded, "stop safely, vehicle will shut off soon" warning indicator and the car lost all power about 30 seconds later. Thankfully, I was on an offramp and was able to stop safely. Had I been traveling at full speed in the carpool lane, it could have been very dangerous. The van is now at the dealership for repair, and I hope they fix it for real this time. This is an extremely dangerous situation, with vehicles dying while going full speed.

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Vehicle was purchased new on [xxx]. 360 surround cameras and connect box malfunctioned and vehicle was brought in for service on July 10, 2024. I was told by the service advisor that the camera was a poor connection and simply plugged back in but they were unable to reproduce the uconnect issue and that it was currently working. On [xxx] I started the vehicle in my driveway and it immediately entered "limp mode" with a large red turtle appearing on the dash and the check engine light illuminated. The vehicle would not drive greater than 5mph and posed a safety risk on the road so was towed to the dealer. The hybrid battery coolant hose was replaced and I picked up the vehicle on [xxx]. The diagnostic code relayed to me was p0c44-00. On [xxx], I started the vehicle in a family member's driveway and it again entered limp mode with the red turtle and check engine light displayed. The vehicle was again not able to be driven and was towed to the dealer. Chrysler engineers are now involved in the repair. I do not know if the previous camera and uconnect box issues are related to the red turtle limp mode. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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After having the car serviced to fix the recall, my car stopped running while on the freeway at 60mph. This is now the 3rd time in less than 10 days that this has happened. I had the transmission replaced previously to fix this issue but it has returned.

I was driving my car and approached at a stop sign. The car stopped and froze. The shifter knob lights were out and I was unable to move the car or shift the gears into neutral . ( the engine turned on ,but I could not move my car. ) I had the car towed to my autodealership. Since then, the car has repeatedly started, but the shifter is frozen. My dealership has spent a month telling me they don't know how to fix the car. The dealership has been trying one thing after the other, they tell me, yet within a week my car is not functioning. The dealership installed new programming. A week ago. . A few days afterwards, while I was slowing down in city traffic, the dashboard filled with error messages and the car became extremely bumpy to drive. Today, I just had the car towed again to the dealership. The car started, but the shifter was not functioning with an error message "service shifter. " the car shifter randomly worked once the tow truck arrived, but still had the engine light on. I await to see if the car can be fixed.

Vehicle lost motive power while driving. Vehicle was new with less then 1,500 miles. After a full charge drove about 4 miles and received message "vehicle will shut down". Tried to pull into a gas station parking lot and only made it half way through the parking lot. Vehicle has been brought to dealer and a new power inverter module is being installed.

While driving at full speed on an interstate, I received the message, "stop safely, vehicle will shut off soon. " the van then lost power, and I was able to pull over safely (thankfully!). After about 15 minutes, the van restarted, and I made it about 10 miles until it happened again. After two more shut-downs, I was able to get the van to a dealership, where it has been sitting undiagnosed for over a week now.

•what component or system failed or malfunctioned, and is it available for inspection upon request? the engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at 55+ mph. After shutting the car door and turning the vehicle back on, I was able to continue to drive home. The check engine light remains on while the vehicle is powered on, now. This vehicle is available for inspection upon request. •how was your safety or the safety of others put at risk? the engine lost power as my wife, two children, mother, and I were going down a ramp attached to the highway. We lost momentum and ability to accelerate and I had to stop on the side of the highway as cars had to drive around us as we were forced to stop half on the right highway shoulder and half in the right-most lane. •has the problem been reproduced or confirmed by a dealer or independent service center? not that I am aware of. •has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not as of 06may2924, I reached out to the bachman jeffersonville indiana dealer that I purchased this vehicle from to collect the vehicle’s issue code(s). •were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? “stop safety vehicle will shut off soon” appeared when the vehicle first had the issue occur. Now the check engine light remains on when the vehicle is powered on.

While I am driving the vehicle will shut completely off without warning. I have to pull to the side of the road and restart the vehicle.

I had had multiple incidents when the van would get stuck in a gear or would lose the ability to accelerate. The passenger doors, specifically the right side passenger door would get suck and continuously open because it could not close. The rear view cameras would get stuck and after reverting to d it would stay on the screen for at least 5 min before switching back. The screen would also go blank. The van would also get stuck between gears or would shut off at a stop light. On this particular day I was driving and was starting to slowdown for the light signal. The van suddenly jolted and stopped completely. I tried to turn it on and it would not start. I was very lucky that the car behind me noticed me slowing down and did not hit the van. I tried to turn on the van and the electrical function would turn on but not the engine. Then after continuously trying to start it the gear function would not move. I also want to add that at the time of purchase the van was missing a air duct and I was not made aware of that. I was told by the dealer that it had active recalls but they were not able to fix the recalls because the engine would not start. It had an active recall for the flash software and for the start stop. Dealer tried to tell me it overheated, however this is false, there was no white smoke and no other indications that the van had overheated. I wasn't able to add that the electrical in the vehicle is a problem. The radio and screen would just go blank at times.

I engaged the speed control (not adaptive speed control, also equipped on this car), and set my desired speed. I pressed and held the set+ button to increase speed, as demonstrated at 1:27 on this video https://youtu. Be/wrkcmnokynw from mopar for an older model of this vehicle. When I released the button, the car continued to accelerate. Pressing cancel or disabling speed control stopped the acceleration. This behavior is repeatable. I tested it several times on that drive cycle, and again on subsequent drive cycles.

Vehicle suddenly stops and shows the message "stop safely vehicle will shut off soon". Then the vehicle will lose all power and vehicle can crash with little prior warning when on the highway. This is very unsafe and a recall was performed on 1/17/2023 but the problem still persists over and over and is very unsafe. Once the warning happens about 2-5 seconds later the vehicle will shut-off and can crash when driving. This incident has happened several times and is not isolated to once.

Second incident of loss of motive power at 37352 miles on the odometer. Vehicle was traveling on freeway and suddenly displayed message, "stop safely vehicle will shut off soon. " accelerator pedal had no effect and vehicle began coasting. It was dangerous to coast across multiple lanes of freeway to reach an off-ramp with shoulder wide enough to stop the vehicle. We also had to make it over an incline while coasting and it may not have been possible to reach the shoulder or off-ramp. Prior to this incidence, the vehicle had been brought to a Chrysler dealership due to a previous occurrence at 36997 miles on the odometer. It was inspected by the Chrysler dealership and deemed to be operating normally.

On three separate days (2/27, 3/18, 3/29), the vehicle has shown a message saying “stop safely, vehicle will shut off soon”. The ability to accelerate is cut off. This has happened twice while on the highway, requiring a move across lanes to pull over safely due to loss of acceleration. After turning the car off, the car is able to turn back. The check engine light remains on for the next trip, but turns off on its own by the next day. This is a vehicle which was recently serviced for the following recalls: 1. Nhtsa 23v-010 (unexpected engine shut down) completed on 1/16 2. Fca campaign 47a (squealing serpentine belt) completed on 2/11.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the check engine and the stop and start warning lights were illuminated. The vehicle was taken to the dealer on several occasions; however, the failure could not be duplicated. The contact stated that on the last occasion the vehicle was taken to the dealer and the battery was replaced; however, the failure reoccurred. The vehicle was not repaired. The vehicle was scheduled for a service appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.

As I was leaving my son's school parking lot - moments away from an on-ramp to a major freeway - an error message flashed on the dash saying "service charging system" followed by a message about the vehicle's speed being limited and a red turtle icon. The van instantly was driving strangely. Since I was in a parking lot, I turned everything off and waited for the van to shut down completely. I restarted the van and the warning messages were gone, but the check engine light remained. The van showed more than 15 miles of battery mileage remaining. The week prior, we had taken it into the dealership for the open recalls to be repaired, so we took it back for this issue. The dealership just messaged me saying the van is ready to be picked up and that the charging system was just low. But it still had nearly 1/2 the battery left when this happened! the dealership went on to say, "so here is the deal, we could not verify the concern at this time. There are no codes in the system, nothing to really test for. I can have someone drive it and see if anything happens, but without being able to duplicate your concern, we cannot diagnose it. " my sister-in-law had the exact same issue on her own Chrysler pacific hybrid just a few months ago, while she was on the freeway and her speed was instantly throttled. They replaced the entire electrical hybrid transmission. This is a known issue with this vehicle and it is going to put my life and my kid's life at risk since the dealership cannot reproduce the error. I even sent a picture of the error message, and they say there's nothing they can do.

The vehicle display reads "service charging system" and switches into limp mode where the vehicle is prevented from driving faster than 15 mph. After leaving the van sit for a time, it drives ok. I took the van to a Chrysler dealership twice after this happened, and the dealership could not resolve the issue. After the second time this happened, the dealership contacted an engineer at Chrysler to try and resolve the problem, but they could not. Chrysler says the problem stems from the charger that is being used, but the error/limp mode occurs not after using a charger. I am concerned that the vehicle will switch over to limp mode at any time presenting a safety risk.

I was driving on I-81 in virginia, speed limit is 70mph, a warning flashed in the screen: “stop safely, vehicle will shut off soon. ” the car immediately began decelerating, I pulled off the highway and restarted the car, but it would only drive very slowly (approx 15mph). After restarting two more times, it was able to drive normally. This is the second such incident, the car is under warranty. The first incident happened 12/28 and I brought the car to the dealer, Chrysler of culpepper, va. Their service department told me that they were unable to replicate the event after the first incident and it was likely just a computer glitch that has corrected itself. I have another service appointment scheduled, but they seem to be clueless on how to fix this incredibly dangerous problem.

On three separate occasions (December 2023-February 2024), while driving in temperatures below freezing, our 2022 Chrysler Pacifica hybrid dashboard gave the following warning, along side the illumination of a red turtle warning light: "stop safely. Vehicle will shut off soon. " the vehicle then lost the ability to accelerate, and the speed dropped significantly and immediately. Two of the three times, my one and three year old were in the vehicle and there was no shoulder on the 50mph road we were traveling on after sunset. Fortunately, the three times this happened, we were less than a half mile from our home and we coasted downhill to the bottom of our driveway. Our vehicle has now been at a certified Chrysler dealership for three full business days, and the technician "has no idea what is wrong," "is still working on it," "has no idea how long it will take to fix," and "has no rental or loaner cars available" for our family while we wait for our family's mode of transportation to be returned. They claim they are unable to recreate the issue, so they cannot fix it. We showed them a picture of the dashboard, but that is not enough for them. It is currently 72 degrees in dayton, OH, and the issue has never occurred in temperatures above 30 degrees. Thus, I doubt they will be able to "recreate" the issue until next winter. They've offered no other options or resolution until they can "recreate the issue. ".

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 20 mph, the vehicle independently jumped forward without the accelerator pedal being depressed. No warning light was illuminated. The vehicle had had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,329.

The vehicle jerked, stopped and would not start again. After a while it started, people were honking to move. This happened about 3 years ago. The vehicle jerks often and afraid it will leave us on the street. About 2 years ago, the auxiliary battery ran down the main battery. The car would not start. Had to buy both batteries. The lights come on, engine, traction and auxiliary battery light. This happens often on a weekly basis.

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There have been several incidents that have to do with the electrical components site, such as the adaptive cruise control not working the lanes assist going off, stating that my hands are on the wheel. When my hands are on the wheel, there have been problems when I go to put it in drive. It'll switch back to park and throw on my parking brake. It has also the auto breaking lights have. Come on, my checken and light has come on. It taking in to the dealership and they found corrosion on some of the wires, replaced them. They also replaced the adaptive adaptive control module. It was supposed to magically fix all my electrical problems. Yet I'm still having electrical problems also my navigation on. A scream down by the cluster cluster. Stays on and doesn't go anywhere. I also have video and pictures and things like that of the situations that have gone on with my van 4 months and nothing has been fixed. I've been told by the dealer and buy a representative from Chrysler. That's my van is fine. There's nothing wrong with that. But clearly there isn't an electrical issue and. And I pretty god. Nothing happens to me or my family or someone else because of it. Also, the radio, when you shut your car off and open the doors to exit your vehicle, the radio is still left playing and should not also the auto break in just comes on. For no reason. It happened on the interstwhen we were merging in the traffic. And there's no reason it should be doing some of the things that it's doing.

Driving at approx 45 mph the car suddenly lost propulsion and experienced a complete electrical failure. The power steering was lost, braking was stiff, gas pedal was unresponsive. I struggled to get the vehicle out of the lane of traffic. The police arrived and helped route traffic until the tow truck arrived. The vehicle is still covered under factory warranty and is currently at the dealer with no estimated return date. As a matter of fact, the Chrysler dealer that has my car hasn't returned my phone calls or voice mails in a week now to inform me how long I might be without my vehicle. A day before the incident a message appeared: ?service hybrid electrical system it happened fast but prior to the failure the display flashed red and sounded an alarm shift to p to start for a few seconds, then the gear shifter was flashing. . . . Then I lost all power.

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The vehicle has stalled as trying to continue after a stop at a light or stop sign. It will not travel except at 10 miles per hour or less while trying to cross the intersection. Other drivers are impatient and start honking. This has also happened while going down a busy street . It jerks when you start to go after stopping. Happened in July 2023 -- 2x August 2023 -- 2x September 2023 -- 2x.

Vehicle was traveling at approximately 50 miles per hour with no indication of an issue or prior warning. Vehicle suddenly lost power, rolled to a stop, engaged parking brake and displayed "service charging system" error. Vehicle was non-operable in the middle of traffic with small children inside the vehicle, presenting significant risk of accident and injury. Vehicle was towed to a dealership and remains inoperable, as confirmed by dealer. Dealer diagnosed need for replacement transmission. Vehicle previously had transmission-related recall, which was serviced. No open recalls are in effect, though public searches and owners' groups identify consistent, recurring fact patterns. Chrysler's star parts department blocked the dealer's part order and neither Chrysler nor dealer have identified the reason. Vehicle remains inoperable at the dealer with no timeline for part availability or repair, and uncertainty as to whether issue will recur.

Vehicle has continually shifted roughly, but beginning last year it stalled while coming to a stop. We replaced the battery and removed the auxillary battery that controls the automatic start/stop and had no issues for almost a year. Approximately a week ago, the vehicle began to stall again when coming to a stop, and giving a message stating to "service shifter. " it has happened multiple times since. There was a lawsuit for this model regarding the crankshaft position sensor, but we are only reimbursed if we have paid for repairs. Can you help?.

When driving approximately 65 mph on the highway, alert on the vehicle display came on saying to pull over the engine would shut down soon. We were able to pull over and the car no longer worked. We were driving with our family of young children in the car, had there been no shoulder to pull over on the highway we would have been extreme danger.

My 2022 pacific hybrid limited stalled today while heading towards the monterey bay aquarium. Luckily, I had enough momentum to make it to the shoulder. I've had it since late December and it has 3900 miles. It started with this whine for 10 miles prior to the stall, similar to the fake whine ev cars make to warn pedestrians. Then I hit a patch of traffic that dropped my speed to less than 10 mph. When traffic started to go again, the car shook and grumbled until it stopped accelerating all together. The check engine light blinked on. At that point I was maybe going 20mph and quickly started to go over two lanes (had to cut off a guy) but made it to the shoulder safely. Once we stopped, we all noticed the smell of something like burnt electronics. The car wouldn't move at the point. I tried turning the car off and on for the next 15 mins and still no go. The car also had <1% battery power (which we used up the battery maybe 20 minutes prior to the stall).

On wed, April 5th, 2023 at approximately 10:15 pm I was returning home from a class in my 2021 Chrysler Pacifica hybrid. I was on local roads and had just transitioned from ev mode to gas mode (having used up all of my battery after about 30 miles of driving) when the car flashed the attached warning sign and I had very little power provided by my accelerator. Note that something similar to this has happened 5x before. All of these incidents had been at highway speeds (70+ mph) with one at about 40 mph. All had complete shutdown of power in the accelerator. In the current case I was able to still have a bit of power left and pulled over to the side of the road. Fortunately, it was late and there weren't too many other cars out so I didn't have as many safety concerns as I had in the past when I stalled on the highway. After I pulled the car over I stopped the car, turned the car off via the ignition button, unbuckled my seat belt and opened my door. Then I restarted my car and the error message attached had disappeared and I was able to return home. Note that I had had the dealer apply recall 03a a week earlier and this seemed to be what was supposed to happen under that recall which is not identified as a complete fix. Still, it is very disconcerting to lose full power. In my case, I was thankful to not have gotten into an accident.