Software problems of the 2008 Chrysler Town & Country

The contact owns a 2008 Chrysler town and country. The contact stated that the vehicle was serviced under NHTSA campaign number: 14v373000 (electrical system, air bags) where updates were made to the software. After the recall service, while driving 35 mph, the vehicle hesitated to accelerate. The instrument panel light also illuminated. Additionally, the key fob would not release the door locks. All of the electrical components of the vehicle failed and caused the vehicle to completely shut down. The contact was unable to enter the vehicle because a manual key was not available. The manufacturer was not notified of the failure and there were no additional repairs made to the vehicle. The approximate failure mileage was 140,000.

Tl-the contact owns a 2008 Chrysler town and country. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to a mechanic where the technician informed that an unknown software needed to be updated. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The manufacturer was notified of the failure. The failure mileage was 70,000. Ss.

On sept. 7, 2011 we experienced a second incident where the vehicle totally shut down while in motion. Took it to the Chrysler dealer and they performed a software update ,TSB 18-003-09 , and they said this should correct the problem. We performed a dealership battery replacement on 8-1-11. On Dec. 14th, 2011 the problem re-occurred, while leaving a parking lot traveling under 10 mph. Now with out power steering assistance, I was barely able to manually maneuver the vehicle to a open parking spot, stop, put the vehicle in park and it restarted. On Dec. 22, 2011 the problem re-occurred, while backing out of my driveway traveling under 10 mph. Stopped vehicle, placed it into park and it restarted. I called the same Chrysler dealership whom performed the above stated repair, the earliest appointment date they were able to give was Dec. 27, 2011. This is incident is extremely dangerous and alarming to the safety of a family of six. We have google'd this type of incident and have read a lot of similar occurrences. We would like to recommend to the ntsb to conduct a full investigation into this type of incident and issue a safety recall recommendation to Chrysler in order to proactively avoid loss of life's due to this total system failure in which Chrysler has been made aware of.

4/30/2008- spark plugs replaced 3/6/2009- recall power steering hose- brakes replaced- 8,000 miles 6/24-2009 air conditioner fixed blowing hot air- 11,200 miles 12/4/2009- steering checked for noise bleed air from system 16,650 miles 12/26/2009-got car back 12/30/09 towed in - doors opening by themselves while driving, windshield wiper go on by self, trunk opening while driving, alarm going off car running without key in ignition- computer reprogrammed, sop parts, reprogram mtc, reprogram tipm module- mileage 17,200 2/9/2010 - same issue car towed in to shop- 17,800 rent a car from 3/17/10 to 3/26/103/12/2010 same issue car died in the road- towed in- internal fault with intergrated power module- replaced and tipm reconfigured in module- 18,450 3/15/2010 go to pick up car and the engine light is back on- they had to hook up the computer to turn it off 3/17/2010 engine light comes back on have to drive it back to dealer and they can not figure out the problem 3/19/2010 same issue car revving high pdc/ tipm power module replaced 3/25/2010 tech brings car home and he was having problems engine light on 9/10/10- recall radiator cap & air conditioner blowing warm air ? hose replaced & recharged miles=25,200 11//20/10 got car back 12/3/2010 towed in engine light stopped on the expressway, revving over 7,000 towed in pcm replaced tipm shortened internally ? doors opening while driving needed new software = mileage 26,000- had to fight with Chrysler to get a rental after 4 days of them having car*** I was driving on the expressway with my children and the boy scouts to a camping trip when the vehicle stops on the expressway a car could have hit us from behind! -/4/2011 ?recall- front wheel bearings/recall hvac drain and tube. . Oil leaking needs a pcv valve which I refuse to pay for 4/28/2011- car back 4/29/11 engine light on egr fail- 8/1/11 tipm a.