Brake Disc Pads Problems of Dodge Journey - part 2

Dodge Journey owners have reported 140 problems related to brake disc pads (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Dodge Journey based on all problems reported for the Journey.

36 Brake Disc Pads problem of the 2012 Dodge Journey

Failure Date: 01/15/2012

The contact owns a 2012 Dodge Journey. While the vehicle was idling at a traffic light, the contact noticed smoke. The vehicle was taken to an independent mechanic who stated that the brake fluid was contaminated and the rotors and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20.

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37 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 10/06/2011

I replaced front brake pads and rotors every 10000 miles for this car. Dealer says "it's normal" !!!.

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38 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 08/27/2011

2009 Dodge Journey, bought brand new, on 4th replacement of front and rear brake pads and rotors. Car needs brakes and rotors between 3rd and 4th repair at 5,000 miles! metal to metal sound, feels like tie rod is breaking and steering wheel shakes very badly. Vehicle is a lemon and Chrysler will do nothing to help. Due to the number of complaints on brakes a recall or repair should be being addressed by Chrysler not carried by the consumers pocket and health. If I have an accident in this car, all of the complaints on this site will be referenced for my subsequent lawsuit. Last Dodge of 4 previous vehicles that I will purchase!.

39 Brake Disc Pads problem of the 2011 Dodge Journey

Failure Date: 08/27/2011

I purchased at new 2011 Dodge Journey crew in February 2011, with 5 miles. During the course of a few months, I noticed that the drive was a little bumpy. I assumed that the uneven ride was due to low pressure in the tires or balancing issues. I reported this issue to the dealer in July 2011. The vehicle was evaluated with the following outcome: rotors and brake pads needed to replaced, balance tires and re-aligned tire pressure. The dealer ordered new rotors/pads and I returned 2 weeks later for installation. A few months later, I started experiencing the same uneven ride and complained to the dealer. This complaint resulted in my tires being replaced (mechanic stated I had 2 bad tires). The mechanic also stated that the old tires had some wearing on them (most likely due to unbalance tires). My complaints to the dealership started to increase and resulted in a visit every other month to have my tires balanced. Needless to say, my rotors and pads had to be replaced a second time in March 2012 (24k miles). I worked through Chrysler case management on this replacement and I had to pay a $100 deductible for the repair (not sure why, but needed my car to make a living). My vehicle was back in the shop in April 2012 for balancing issues. The dealer forced balanced my vehicle (this was the second forced balancing on my vehicle). On April 20, 2012, I had another visit to the dealer just to be told that they replaced my front left and right axles, in an effort to fix my balancing issues. Needless to say, this has not resolved my uneven driving issues and I am back at the case management stage. Throughout my entire year and a half with this vehicle, several dealerships have told me the Dodge Journey has been known to have this type of issues.

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40 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 08/11/2011

When braking at speeds above 50 mph, there is a violent shake in the vehicle. Vehicle is only 5 years old, and now needs a third set of brake pads and rotors. This is a clear and well known problem with the 2009 and 2010 Journeys, yet the dealer (and Chrysler) refuses to acknowledge or fix it. When called Chrysler, I was told "they stand behind their dealership & the dealership says it's "normal wear and tear", so they will not authorize the repair". So basically, even though you are a loyal customer (one who has never bought anything by mopar), they don't care.

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41 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 07/21/2011

The contact owns a 2010 Dodge Journey. The contact stated that when the brakes were applied, the front end of the vehicle would shake excessively. The vehicle was taken to the dealer where it was inspected. The dealer informed the contact that the front rotors and brake pads were worn and needed to be replaced. The manufacturer was made aware of the failure however, did not offer any assistance. The vehicle was repaired. The current mileage was 14,000 and the approximate failure mileage was 11,000. The VIN was unavailable.

42 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 07/20/2011

Noticed brakes were wearing received letter from Dodge extending warranty but we were slightly over on miles. We replaced front pads and rotor. Now a year later they need replaced again. At 55000 miles.

43 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 06/23/2011

I own a 2009 Dodge Journey that I bought brand new. In 2 years I have gone through multiple brake pads and the car has almost no mileage.

44 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 06/01/2011

Brake failure on 2009 Dodge Journey sxt. Brake pads and rotors need to be replaced after 12,000 miles. I'm concerned about brake failure and the possibility of injury or death.

45 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 05/24/2011

My front brake pads and rotors required replacement in may of 2011 at 34,795 miles. The driver's side front brake pad and both rear pads needed replaced by December of 2011, as well as resurfacing all rotors. The mileage at that time was approx 48,000 miles.

46 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 05/24/2011

The contact owns a 2009 Dodge Journey. The contact stated that when applying the brakes, there was a loud grinding that caused the brakes to wear prematurely. The vehicle was taken to the dealer who replaced the rotors and brake pads at a cost of $50 and offered an extended the warranty. The manufacturer was contacted and a claim was file. The manufacturer advised that the claim would be escalated and the contact should expect a return call at a later date. The failure mileage was 18,000.

47 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 05/10/2011

The brakes shake bad when slowing from 40 mph or higher note front rotors and pads were replaced at 21956 miles after two times in the shop at a cost of 50. 00 but I am having the same problem with the rear brakes when the car is stopped fast rear brakes shake Chrysler will not warranty. The transmission hits very hard about 50% of the time when shifting into drive from any other stick position this is causing transmission damage Chrysler is aware of the problem the dealer shop mark Dodge showed me an email they got back from Chrysler after the shop foreman noted this defect was happening and contacted Chrysler about what to do. The response from Chrysler was " scott this has been noted in several prior cases . At this time it is considered characteristic- brian " so a transmission banging into gear is characteristic. This is the first time I have had a vehicle do this in 40yrs of driving.

48 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 05/10/2011

May 10, 2011 with 25917 km on the vehicle and at that time windsor Chrysler replaced my front rotors and brake pads on both sides of the vehicle. On March 15, 2012 I started experiencing braking problems again with 45029 km on the vehicle and once again windsor Chrysler replaced my front rotors and brake pads on both sides of the vehicle. On both occasions the vehicle would shake violently left to right when I was braking at speed of 100 km when as this occurred suddenly without any other warning that the braking system failed and needs repair. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

49 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 04/27/2011

2009 Dodge Journey brakes and rotors are failing way before normal cars should. Based on my experence it was 25000 miles with no warning, I. E. Normal sound of brake pads wearing down. I had to pay to get all the rotors and brakes replaced out of pocket with no help from the dealer. I looked online and their are too many complaints of the same type for this to be a fluke. I believe someone could get in a major accident causing a death if this problem is not fixed and it seems Dodge does not want to admit there is a problem yet.

50 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 04/14/2011

2009 Dodge Journey front brakes (pads and rotors) completely worn out and needed replacing at 26000 miles. Hundreds if not thousands of complaints exist on the internet of similar owner reports. Brake issues pose an extreme safety concern with this vehicle. Chrysler is aware that there exists a problem with these brake systems as they have extend the brake warranty from 2 years 24000 miles to 3 years 36000 miles with a $100 deductible. After the warranty is up all owners will be faced with the full financial burden of brake replacement but of more concern and importance would be the danger of brake failures while driving causing injuries or death. Chrysler has an obligation to provide a long term solution to this problem prior to any injuries or death instead of just extending the warranty.

51 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 04/12/2011

Premature brake wear due to inadequate brake system to the weight of car. 12k miles brake calibers locked up; 14,500 miles replaced from brake pads and rotors so bad had to be replaced; 26k miles again front rotors had to be turned. Now 3 months later 28k miles I need front and back brake pads and all 4 rotors turned. Can't handle the car on road for excessive grabbing of brakes and steering unable to hold onto when brakes applied. Dodge has had many complaints and law suits filed in NJ. They just recently extended the brake warranty to 36k without no notification however, since I had already been told unwarranted and had to get brakes repaired on a weekend stranded and didn't use mopar parts they will not warranty and now telling me that the rotors are warped due to excessive heat. Yes excessive heat because their is a law suit due to inadequate brakes for the weight of the vehicle. Please help Dodge Journey owners and anyone on the road near them. Unsafe conditions, it is the new Toyota. How many people need to die before corp. Are held accountable they know. The service mgr even acknowledge but states "he didn't design it, didn't build it or broke it".

52 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 03/21/2011

We have had to replace front brake pads and rotors approximately every 12,000 miles on this car. We bought the car used with only approximately 18,000 miles on it and at approximately 19,000 miles the front brake pads and rotors had to be replaced for worn out pads and warped rotors. Took it to a Dodge dealer to see why the brakes wore out so early and they said it had non-mopar brake pads on it so it voided the warranty and there was nothing they could do for us. It has approximately 58,000 miles on it now and we have had to replace the front brake pads and rotors 3 times for worn out pads and warped rotors and the rear brake pads and rotors once at 40,000 miles for the same. I have never had a vehicle go thru brakes like this one. The brakes are undersized for the weight of the vehicle and Dodge knows it but refuses to do anything about it, that is not right! when the brakes wear out this quickly with normal driving conditions there is a problem. This needs to be addressed before someone gets injured or killed due to this poorly designed brake system.

53 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 03/16/2011

The contact owns a 2009 Dodge Journey. The contact stated that the brake pads and rotors wore down prematurely. An authorized dealer replaced the rotors and pads on four occasions in an attempt at duplicating the failure, but the failure continued. The failure mileage was 12,000 and the current mileage was 55,000.

54 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 03/15/2011

I purchased my 2009 Dodge Journey new, in 2009. The vehicle now has 18,329 miles -- it's basically still brand new -- its still under warranty!!!!. Unfortunately, I have just had to replace all four (4) brake pads, and had all four(4) rotors resurfaced. This cost over $500 -- and the warranty does not cover this! it is my understanding that this is a known issue that the manufacturer is fully aware of. Still, there has been no recall issued, and no warning has been given to the owners (that there's a potential of an under-designed braking system on these vehicles. Apparently (my understanding -- you probably know better), Dodge knows that the brakes on this vehicle are too small (?). If that is the case, then there is a problem that could lead to an accident. I have had other cars in my life, and have never had both front & rear brake pads and rotors completely wear-out in less than 20k miles. Even if the manufacturer installed pads that were too soft, or to thin, there should be a warning given to the consumer -- if for no other reason that that the consumer not install the same pads as a repair. Moreover, after-market dealers, like midas, should be alerted -- because they continue to follow the manufacturer's recommendations for replacement pads. It is ridiculous to think that a company the size of Dodge would put at risk, the safety of the very consumers that keep their company solvent -- if they're willing to sacrifice our lives (and the lives of our families) simply to "save face," then who will be left to purchase their future products? from reports I've read, other people have literally spent thousands attempting to fix their Journeys. While I haven't spent as much as others, I should not have had to spend this type of money on a vehicle that's still under warranty.

55 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 02/23/2011

Had just purchased the car. While driving car a week later, I hit the brakes to slow down for a traffic light. Steering wheel started shaking. Had to let off the brakes to keep control of car. Reapplied brakes and got stopped. Pulled over to check wheels. Everything was good. Took to mechanic and said I needed rotors and pad. Had them replaced. Within 7000 miles, same problem. Has constantly been a problem. Having to get new pads and rotor about every 7000-10000 miles. This is not right. Something needs to be done and heaven forbid you are close to warranty. I think Dodge trains their technicians to cover up problems to make it to warranty so they don't have to pay for it.

56 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 02/15/2011

1) I had the front brakes replaces after owning the care 7 days. The dealer replaced the front rodars and brake pads. Six weeks later I complained of the metal to metal sound from the rear brakes, but the dealer told me, "you can keep driving the car, it's ok for now". Now the brakes are totally gone and the front brakes are causing the car to shake when you slow down. . . Again!! 2) the car doesn't always start. You have to crank the key 4-5 times before it will start. This seems to be in intermittent problem. 3) the transmission jerks into gear. 4) the plastic in the wheel well coming off.

57 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 02/15/2011

Ineffective brakes on the Journey. They wear very quickly, shake the entire vehicle when stopping. I purchased the vehicle with 38,000 miles, now has 65,000 and I have put brake pads on the vehicle 3 times.

58 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 01/19/2011

At 9000 miles, I had to stop very fast because someone pulled out in front of me. When I stopped, the whole front end shuttered. I took it in to machaik Dodge, they replaced the rotors and pads stating they were warped. They said nothing about it being a safety recall. Which it still isn't. I finally received a recall letter 2 months after it being fixed the first timer. Now at 35,000 miles, I need brake pads. I took it back to machaik today 1/27/2012, they told me they would replace the brake pads for a $100. 00 deductible. My problem is all the complaints people are having with the brake pads and having to replace them every 15-25,000 miles.

59 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 12/09/2010

I am very concern about the braking system on this vehicle. I had the rotors and brake pads replaced within the first year. In the second year pads and rotors turned, three months later one of the pads need replaced. I have filed two complaints with Dodge and am waiting back from their case manager. I am about to take a trip from georgia to iowa and luckily the place I do oil changes, always will do a courtesy check of the entire vehicle including brakes. It is in with the dealer now, but it sounds like they want to band aid fix it again. I am leary when driving and seeing other Dodge Journeys on the road now as if they are a safety hazard to everyone on the road. The last time the brakes had heated up so bad near chattanooga that it warped the rotors and the entire car shook so bad coming off the mountain. Scared me to death, along with my passengers.

60 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 11/19/2010

I had a complete brake failure and ran off the road, lost control and spun backwards striking a buried boulder bending my exhaust pipe, this was at 19k miles. Right front brake pads blew apart, towed into dealership, didn't work on it due to out of warranty and they stated it would be approx 1000 to fix it, took it to midas, spent 400, replaced front rotors and pads, at 23k miles, brakes worn down to metal, took to midas, said Dodge problem, Dodge would not work on it stating it was midas' issue. Got letter from Dodge to fix brakes after 100 deductible, they replaced front rotors and pads, 2 days(two days later) brakes failed and ran through hwy interchange and almost got side swiped by a big rig. Pucker factor +20, taken back to Dodge and spent all day there and they stated they turned rotors again on the back rotors but when I went around to the service bays, the front rotors and back rotors were off and they were replacing the brake pads again. This needs to stop and the only way Dodge will do anything about it is for someone to be killed, it's not going to be me. . . . . .

61 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 11/06/2010

I purchased a 2009 Dodge Journey in oct 2008 just after 12000 miles I had to replace the front brakes and rotors(11-20-2009). At 21,100 the brakes starting pulsating again and was advised by the service department of the Dodge dealership to machine the front rotors since it was recently replaced (08-21-2010). At 23,700 miles I need to replace the rear rotors and pads need to replaces as well as the front rotors(11-06-2010).

62 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 11/05/2010

Purchased vehicle (dealer demo) in March 2010 with 4,000 miles on it. Came with all (full) warranties. Has known brake issues with pads prematurely warping. First service was 11/5/10 at 19,600 miles front brakes redone paid $50 under warranty. Second service one week later 11/12/10 rear brakes redone at 20,107 miles. On July 2, 2011 at 35,455 miles replaced front brakes/pads again paid $155. 00 had brakes checked again on 10/1/11 and 8mm of material remaining on front and 7mm of material on rear. On 11/1/11 noticed warping on front (possible back too) and decided to file this claim before having them redone again. Obviously they cannot keep the pads from warping so I will be back multiple times each year to prevent further damage to rotors etc. I will not keep paying for this service it needs to be covered under warranty and zero dollars to me. Plan to bring it in on 11/25 or 11/26/11.

63 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 10/30/2010

Dodge Journey serious brake problem, 2nd time in less than 32,000 pads and rotors are needing to be replaced. Dodge has acknowlded a problem and then did sent out reimbursement option, my first repair was paid for. However, the problem has not been solved with the vehicle, the same repair is requried again. A search on the internt indicates this is a rampant problem, a recall from Dodge has not been put in place, class action law suits exist. Mechanic at midas indicates many Dodge Journeys at his facitlity with the same problem.

64 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 10/27/2010

Purchased new Dodge Journey 2010 in April 2011. Basic type tires needed to be replaced by September 2011 due to wear. Attempted to replace with snow tires, needed for safe winter driving in rural area with heavy snowfall. Only tires that fit wheels were on national back order. Used size/brand recommended by dealership that almost fit in October 2011. Since then, I have had to have all four brake rotors machined, front brake pads replaced for third time now, not covered by warranty. Car pulsates/steering wheel vibrates violently when braking starting at about 40 mph. Pulsation/vibration does not completely go away even immediately after brakes worked on/pads replaced. I have the tires rotated every 6 months, this does not help decrease pulsation. As of July 2013, no winter tires can be found that fit the car exactly per the dealership. Car slows down too much when coasting. Gas mileage averages 17 mpg, current mileage is approx 43000. I have frequent problems with the locks and alarm when temperatures drop below 40 f, which is from October to may. Car does not always lock or unlock using either key fob or by pressing button in car, must press it multiple times. Car alarm does not work consistently. If car is locked with the fob, the car does not always lock but is sometimes "armed" and the alarm frequently goes off when the door is opened. Must place key fob in ignition and turn car on to stop alarm. Driver side door frequently would not unlock during winter, lock mechanism could be heard attempting to turn, lock next to window appeared to be jumping slightly. Door had to be unlocked from inside after entering car through other doors. Dealership stated they could not get problems to replicate (with locks, alarm).

65 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 10/23/2010

Our Dodge Journey began having braking issues. A trip to the dealer revealed that at only 30,000 miles, the front brakes were basically non-functional. We needed to replace pads and rotors, which were far beyond machining, on the front and pads on the rear as well as having the rear rotors turned. This is unacceptable for a vehicle driven under normal circumstances with only 30, 000 miles.

66 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 10/20/2010

Front brake pad failure @ 19,000 miles. Had to be replaced. Vehicle now has 26,000 miles and back brakes now have to be replaced. Front brakes are @ 95%. This shows that the original brake pads were defective or cheap.

67 Brake Disc Pads problem of the 2010 Dodge Journey

Failure Date: 10/15/2010

The contact owns a 2010 Dodge Journey. While driving approximately 35 mph, the front end of the vehicle began to vibrate and pull to the right. The contact applied the brake pedal with force to stop the shaking. The vehicle was taken to the dealer for diagnostics where the technician stated that the rotors and pads would have to be replaced. After the repair, the failure recurred approximately 28,000 miles later. The vehicle was not further repaired. The approximate failure mileage was 9,000.

68 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 10/01/2010

I have a 2009 Dodge Journey. The brakes started to make a grumbling noise when I stepped on the brake. I had only 14,000 miles on the car. I took it to the dealer and they said it was the brakes and wanted me to pay for the repair. I took it to my mechanic because I didn't want the same Dodge brakes onit. We used bendix brake pads. I was ok until I hit approximately 21 k miles. The dealer then told me I need new rotors. I then took it to my mechanic and replaced the rotors with the holed aftermarket rotors because they stay cool and will not heat up. Within 300 miles after I replaced the rotors and shoes, the car started the same symptoms again. Shaking when the brakes are applied. Dodge should come out and recall the brakes on this crossover. My dealer told me that they use car brakes on this truck and they should have equipped it with truck brakes because it is too heavy. I bought this car with the expectation everyone has from a new car and I am very upset with Dodge. They never covered any of the brake system under warranty and I am pouring all this money on this car that I do not trust. Dodge should be sued for this car !!!!!.

69 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 09/30/2010

The contact owns a 2009 Dodge Journey. While driving 5 mph she heard a rubbing noise. The contact stated when she reached her destination she removed the tire from the vehicle and noticed that the front rotors and brake pads were worn. The vehicle was not taken to the dealer or a local mechanic. The failure and current mileages were 21,629.

70 Brake Disc Pads problem of the 2009 Dodge Journey

Failure Date: 09/30/2010

The 2009 Dodge Journey brake pads and rotors wearout prematurely and create a safety hazard. I believe that the brakes are under-designed for the vehicle weight and should be redisgned and replaced under recall. I am a very conservative driver yet still have to replace the pads and rotors evry 20,000 to 24,000 miles.



Safety Ratings of Journey Cars
Fuel Economy of Journey Vehicles
Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations