Ignition Switch Problems of Dodge Journey - part 1

Dodge Journey owners have reported 44 problems related to ignition switch (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Dodge Journey based on all problems reported for the Journey.

1 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 07/12/2019

The contact owns a 2009 Dodge Journey. While the vehicle was parked, the contact removed the key from the ignition switch, but the engine did not shut off. The contact had to remove a fuse from the fuse box in order to shut off the vehicle. The vehicle was not taken to an independent mechanic or a dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 101,000.

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2 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 07/03/2019

Headlights stopped working on and off while driving. Had to replace $1000 electrical panel. Airbag light will not go off. Ignition switch, acceleration switch, brake switch, and cruise control switch all needing replaced after this was done. Egr valve problems. My car jumps, acceleration problems while driving, brakes less sensitive and having to stop feom a distance, cruise control works then stops working while driving. Window switch,motor and wiring replaced on drivers side and works sometimes but mostly doesn't work.

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3 Ignition Switch problem of the 2016 Dodge Journey

Failure Date: 06/15/2019

Car was driving when the engine turned off. Lost all power steering and ability to brake. This is happened two times today. I have read forums where older models have had this same problem with recalls to the ignition switch. This vehicle is unsafe to drive.

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4 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 10/01/2018

My Dodge is doing this, dealership won't fix it, my VIN shows no recall. My Journey does this exactly like below. Now have to pull out fuel pump fuse, disconnect battery just to get the car to shut off. . . . . . . . . . 2010 Journey ignition switch may turn off posted 2015-05-26 NHTSA has assigned this recall id #14v373000. There are 722,705 vehicles affected. Recall summary this defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler group llc (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge grand caravan and Chrysler town and country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. The problem if the ignition key inadvertently moves into the off or accessory position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

5 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 01/19/2018

For the 2nd time since I purchased this car 2 years ago, I have lost power steering and had to pay to replace it. This car has been a lemon since I purchased it. First the head gasket blew, then I had to replace the radiator, then the ignition switch, now power steering twice. This car is nothing but a money pit. I tell everyone I know to stay away from Dodge.

6 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 12/25/2017

I just had to replace the ignition switch, knowing other Dodge Journeys had a recall, but of course not mine, yet there are so many complaints about electrical issues with my specific model I have no clue why they were not recalled! to add insult to injury this may or may not fix the issues I'm having. My airbag light goes on and off randomly and often leaving my car and family vulnerable. My etc and traction control lights along with my engine light come on randomly and throw my car into limp mode while im on the highway with kids in the car. The lights clear themselves out when I turn the car off then on. . . So it has been impossible to diagnose but has made me susceptible to break downs and near death experiences. The electrical issues in this car have been many and quite expensive. . . The latest bill was $750 & most likely did not fix the problem. I will never buy another Dodge product. Thos is an unreliable vehicle that is quite dangerous to drive!.

7 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 09/11/2017

I have been having ignition switch issues with my 2010 Dodge Journey--curiously similar to the issues that spurred a recall (ro3) with the same model/year Journeys--but my VIN didn't show up in the affected list. I took the Journey in to my Chrysler dealer to repair an ignition switch getting stuck, and the estimate was around $800 to repair the switch and reprogram the keys!.

8 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 09/01/2017

Tl the contact owns a 2010 Dodge Journey. While the vehicle was stationary, the ignition switch delayed to start the vehicle. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 200,000.

9 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 08/01/2016

The contact owns a 2010 Dodge Journey. While driving 40 mph, the vehicle stalled. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ignition switch needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14v373000 (air bags, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

10 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 08/01/2016

Ignition switch spring getting stuck. Key fob will not go in or come out without force.

11 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 07/14/2016

My vehicle has an ignition issue. The key will turn back to acc mode while trying to start or going down the road. This has been reviewed by beaman auto in murfreesboro, TN and they agree that the ignition is the issue. The dealer/Chrysler refuse to deal with this under the ignition switch recall.

12 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 06/27/2016

Vehicle lost all electrical power while driving, engine died, with associated loss of steering power, braking power, etc. After stopping, placing transmission in park, removing key ("fobik"), and replacing it back to turn the ignition switch, electrical power returned and engine started. I had just exited the street into a parking lot (loss of power occurred as I completed returning the steering wheel to center after turning from street) and stalled blocking traffic through the lot until I restarted the engine.

13 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 06/08/2016

The contact owns a 2010 Dodge Journey. While driving 5 mph, the vehicle stalled and had to be coasted to the side of the road. The contact shifted into neutral and restarted the vehicle after the third attempt. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 57,797.

14 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 03/22/2016

The contact owns a 2010 Dodge Journey. While driving approximately 70 mph, the key moved independently and caused the engine to turn off. The failure recurred three times. The vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v373000 (air bags, electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.

15 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 01/24/2016

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 15v373000 (electrical system:ignition switch). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was 38,000.

16 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 01/05/2016

After several attempts to get the safety recall on the ignition switch fixed, I am always told by the dealer that parts are not available. Yet I still get recall notices from fca. .

17 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 10/07/2015

Tl-the contact owns a 2009 Dodge Journey. The contact stated while driving approximately 40 mph, the vehicle shut off. The failure recurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The mechanic replaced the ignition switch, but the failure persisted. The vehicle was not repaired. The contact also stated that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and the contact was notified that the VIN was not included in NHTSA campaign id number: 14v373000 (air bags, electrical system). The approximate failure mileage was 60,000. Mf.

18 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 07/29/2015

Tl- the contact owns a 2009 Dodge Journey. The contact stated the vehicle is having problems with the vehicle not starting. The contact stated that the vehicle takes numerous attempts to start and sometime the transmission needs to be pulled in order for the vehicle to start. The vehicle was taken to a dealer where they diagnosed the issue falling under a recall. The vehicle was repaired however the problem recurred. The vehicle was brought to an independent mechanic where they diagnosed the failure as the ignition switch sensor. The manufacturer was not made aware of the failure. The approximate vehicle failure mileage was 95,000. Kh.

19 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 07/27/2015

The contact owns a 2009 Dodge Journey. While driving over a bump in the road, the ignition key fob came out of the ignition switch causing the vehicle to shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The recall notice for NHTSA campaign number: 14v373000 (electrical system) was received in may of 2005. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 160,000. The VIN was not available.

20 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 07/22/2015

Unable to start car. No power whatsoever, however lights flashed. Could not lock car. Car parked in a friends driveway. Thought it could be the ignition switch. Have invoice from jim browne Jeep & Dodge, tampa, FL replacing the ignition switch (unable to scan).

21 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 07/10/2015

The contact owns a 2009 Dodge Journey. While driving approximately 20 mph on a local road, the vehicle began to lose power. The contact swerved to the side of the road to avoid an oncoming vehicle. The dealer confirmed that the ignition switch needed to be replaced. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000.

22 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 06/16/2015

Vehicle was taken to dealer on 6/15/2015 for ignition switch recall. After recall repair was done, the vehicle starts sometimes. It have been taken back to dealer, and they could find nothing wrong with it. Before the ignition switch was replaced, there was no problem starting it.

23 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 04/01/2015

The contact owns a 2009 Dodge Journey. While driving at 60 mph, the engine stalled and all the electrical functions failed. The vehicle was unable to restart. The failure occurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that ignition switch failed. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was not notified of the failure. The failure mileage was 100,000.

24 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 02/05/2015

The contact owns a 2010 Dodge Journey. While turning the key in the ignition switch, the contact heard an abnormal noise. The contact received notification of NHTSA campaign number: 14v373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

25 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 01/15/2015

Tl-the contact owns a 2010 Dodge Journey. The contact stated ignition key was seized within the ignition switch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was unknown. Lb.

26 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 01/06/2015

I receive a notice about 6 months for a recall #l25/NHTSA 14v-373 to replace the ignition switch I call ontario Dodge dealer and their say that don't have that part and may be take a long time to be fixed my car I start having problems many times to start I call Chrysler group recall assistance center and still no answer their don't have enough parts and my cart already die complete at entrance of freeway please help me to resolve this problem before something happen thanlk very mouch !!!.

27 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 11/05/2014

The contact owns a 2010 Dodge Journey. The contact stated that the key was difficult to turn in the ignition switch to start the vehicle. In addition, the vehicle stalled on several occasions. The vehicle was able to restart. The contact received notification of NHTSA campaign number: 14v373000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The failure mileage was not available.

28 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 10/31/2014

Tl-the contact owns a 2010 Dodge Journey. The contact stated the ignition key was seized within the ignition switch. The contact also stated unable to turn vehicle on the ignition would not go into start position. The vehicle was taken to an independent mechanic, who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000. Lb.

29 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 10/10/2014

After driving approximately 10 - 20 miles, I shut the vehicle off and when I went back to start it about 1 hour later, it would not start. There was a click and nothing. After several attempts and maybe 5 minutes later, the vehicle started. I had no further issues until March 17, 2015 when I went to start my vehicle and again nothing happened. Thinking it was a battery, I had it checked out and was told at that time that there was a recall on 2010 Journey ignition switches. The recall states that it is on vehicles that were built prior to June 2010. Even though my vehicle was built in may 2010, it is not included in the recall. I don't think I should have to pay $700 out of pocket to fix an obvious defective part. Please, I would like to know why my vehicle was not included in the recall.

30 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 09/01/2014

Tl- the contact owns a 2009 Dodge Journey. The contact stated that NHTSA campaign number: 14v373000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated the parts were on back order and are unavailable. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had experienced a intermittently the key will either fail to turn or gets stuck in the ignition switch. After turing the key off and on several failed attempts, the key will eventually release from the ignition switch. The failure mileage was 120,000. In addition, the crusie control will fail in engade when activated while driving at various speeds. The dealer was made aware of the failure. The manufacturer was not made aware the failure. The vehicle was not formaly diagnosed. The vehicle was not repaired. The failure mileage was 128,000. Az.

31 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 09/01/2014

Car covered under recall 14373000:rq14002. . . Car was repaired before I brought it , but now the problem is happeing again. I called Chrysler, they agreed to fix it , but said the needed parts were on back order and had no ideal when the need parts (ignition switch and retention ring) would be back instock!!!) chryser said my VIN # didn't show up because it had been repaired before I brought it, but they would add me to the list for repair, but they don't know when the parts would be available. . . I can't drive my car because of the ignition switch and retention ring problems!!!.

32 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 08/09/2014

The contact owns a 2009 Dodge Journey. While driving approximately 40 mph, the engine stalled without warning. The contact had to use excessive force to steer the vehicle and the braking system malfunctioned. The contact was able to restart the vehicle after multiple attempts. The failure occurred multiple times. The vehicle was towed to a dealer for diagnostic testing. The technician stated that the ignition switch was defective and needed to be replaced. The vehicle was not repaired. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14v373000 (electrical system). The approximate failure mileage was 52,000.

33 Ignition Switch problem of the 2009 Dodge Journey

Failure Date: 06/26/2014

The contact owns a 2009 Dodge Journey. While parked, the vehicle stalled sporadically. The dealer diagnosed that the ignition switch malfunctioned and needed to be replaced. The contact received notification of NHTSA campaign number: 14v373000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 83,000.

34 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 05/12/2014

The ignition switch in the car gets "loose" over time. This causes the key to move to a different postion, when this happens all electrical goes out or goes on/off in rapid succession. I can jiggle the key and can get the electrical to work again. At best, this is very distracting and I take my eyes off the road. At worst I have lost electrical components such as the cruise control while driving the dealer has replaced the part 2 times. Note - nancy nelms is the owner of record and this complaint is on file with Chrysler.

35 Ignition Switch problem of the 2010 Dodge Journey

Failure Date: 05/01/2014

2010 Dodge Journey. Consumer writes in regards to ignition switch issues. The consumer stated on 3 occasions, within the last 3 years, the ignition turned off and all the electrical functions stopped functioning, even though the engine continued. He went to the dealer the next day, after the first occurrence, but the problem could not be duplicated. The consumer was informed, not put additional keys on his key ring.


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