Mechanical Jack Problems of Dodge Ram 1500

We own a 2009 1500 Dodge truck and were stranded in the high desert for well over ten hours up off of highway 377 in northern arizona we had a flat we proceeded to take the jack that was brand new we were jacking the truck up when the first extension end tore like it was soft metal so we discarded the first extension and proceeded to use the second which also tore so I used the last extension and then the hook that was connected to the jack became twisted and could no longer be used this stranded us in a place that where we could not be located we called roadside emergency service and was told by dispatcher that he had pin pointed us and that they would send out a tow truck but they still couldn't find us with the coordinates that we gave him . So we turned to triple a who we belong to we also called 911 . We were told by triple a tow truck driver that we should drive on flat tire to highway 377 if we wanted help so we proceeded to do so and was this tow driver wrong it caused major damage to the truck and it totally stopped running and is now at power Dodge in phoenix az . We were finally found by the holbrook sheriff department sergeant price and the navajo dispatcher found us by the coordinates that we provided from our gps which was some time the next morning we are both disabled and did not have our meds until two days later when we got home all because of this defected jack that was provided with truck . Excuse this if it is confusing because I've had my meds but am still confused slightly.

See all problems of the 2009 Dodge Ram 1500 🔎.

While jacking the vehicle hook attachment to the jack was twisted. Consumer was able to jack up the vehicle, but failed and hit the ground. No injuries reported. Consumer drove the vehicle to dealer for inspection, and mechanic informed consumer that this part was not under warranty, and consumer needed to pay for repairs.

See all problems of the 2002 Dodge Ram 1500 🔎.

The jack that is shipped with the Dodge Ram 1500 is way too small to handle the parge truck. I had to change a tire today for the first time. The vehicle fell off of the jack twice. The jack is a small cylinder type, with a small footprint. While jacking the rear wheel according to the instructions in the user manual, the jack slips easily because a) it has a small footprint that remains in contact with the ground, and b) the extentions used to turn the cranking mechanism on the jack are wobbly, which can cause the jack to move while raising and lowering. I researched this with several other Dodge ram owners, each who have purchased separate heavy duty jacks to allocate for the insufficient standard jack that ships with the vehicle. I contact daimlerchrysler today about this issue.

Jack is too small to hold vehicle while tire is being changed on an incline. Please give any further details.

See all problems of the 2001 Dodge Ram 1500 🔎.

Vehicle was parked flat in a parking lot, jack was level and on asphalt. Vehicle was jacked up and tire removed. After tire was removed, jack broke apart and truck fell to the ground landing on rotor assembly. Vehicle grazed my leg, and friends leg as it was falling to the ground.

See all problems of the 1998 Dodge Ram 1500 🔎.

After tire blowout, used jack to change tire. Jack slid out from under ram 2 times. Do not recommend using this jack. . . Extremely dangerous!!!.

See all problems of the 1999 Dodge Ram 1500 🔎.

The jack that came with this vehicle does not have a base big enough to support the vehicle. Whenever it reaches the height which is needed to change a tire, it has been up in the air, and consumer has watched it just slide down due to the base not being wide enough.