Steering Gear Box Problems of Dodge Ram 2500

Dodge Ram 2500 owners have reported 28 problems related to steering gear box (under the steering category). The most recently reported issues are listed below.

1 Steering Gear Box problem of the 2008 Dodge Ram 2500

Failure Date: 03/16/2008

Vehicle 2003, Dodge Ram 2500, diesel, 4x4, 54,000 miles steering box malfunction. Difficult to maintain directional stability. Replaced steering box.

See all problems of the 2008 Dodge Ram 2500 🔎.

2 Steering Gear Box problem of the 2004 Dodge Ram 2500

Failure Date: 09/01/2007

While making a right or left turn the steering makes a loud hissing sound. This steering system is also connected to my brake system. Called hydro-boost. It seems like the steering oil is bypassing through the valve on the steering box. Now will it also bypass when I slam on the brakes some day? went to the dealer 3 times and they say they can't do any more. They changed the steering gear box,steering pump and hoses and still the same.

See all problems of the 2004 Dodge Ram 2500 🔎.

3 Steering Gear Box problem of the 2007 Dodge Ram 2500

Failure Date: 07/15/2007

The contact owns a 2007 Dodge Ram 2500. While driving at any speed, the front end of the vehicle would sway left to right. The contact stated that the failure worsened during heavy winds and rain. The dealer stated that the steering gear box was defective and should be replaced. They stated that the part was on back order and would arrive in approximately four weeks. As of July 25, 2007, the vehicle has not been repaired. The current mileage was 3,100 and failure mileage was 800.

See all problems of the 2007 Dodge Ram 2500 🔎.

4 Steering Gear Box problem of the 2001 Dodge Ram 2500

Failure Date: 08/02/2005

I have a 2001 Dodge 2500 cummins diesel 4x4 that I take immaculate care of, and have the service records to prove it. I backed out of my parking space this week when all of a sudden I realize I have no steering. I looked under my truck at the steering linkage to see what was going on and the steering gear box had broken off the frame. The bolts that hold it on had both sheered off and cracked the mounting bracket on the gear box as well. My family and I are lucky to be alive. I contacted lithia motors and told them my situation and she insisted that I have it towed to them before any warranty would be considered. I towed it out there. I showed the service manager becky brinka one of the bolts that sheered off (the other is still stuck in the frame). When I showed her the bolt, she said she would need the bolt for her diagnosis. I told her that she could look at it but I was going to keep the bolt in my possession. She immediately became rude and unhelpful. The mechanic went out to look at my truck and came back in with the diagnosis that the bolts had sheered off. The service manager then contacted the district manager about the situation. She called me back to inform me that it was my fault. I must not service the vehicle very well. At this time I pointed out that she has my service records on file for the last 4 years and to show me where I had missed anything. She then tells me that the district manager said that I would have heard a clunking noise for a long time before this happened. So, I'm towing out of their facility. I'll have someone else fix it. Meanwhile Dodge gets away with murder and isn't held responsible for their safety issues. How can someone like me fight Dodge? I can't get anywhere at their customer service phone#, and they are not going to give me the phone# of the district manager. What do you have to do? take them to court? I don't have time for that and they know this. They figure I'll just go away.

See all problems of the 2001 Dodge Ram 2500 🔎.

5 Steering Gear Box problem of the 1998 Dodge Ram 2500

Failure Date: 09/25/2002

While driving the vehicle the 5th gear was inoperable. Ts.

See all problems of the 1998 Dodge Ram 2500 🔎.

6 Steering Gear Box problem of the 2002 Dodge Ram 2500

Failure Date: 08/02/2002

I have been to dealerships in California and find that their job is to rufuse to address problems with truck. No safety defect listed.

See all problems of the 2002 Dodge Ram 2500 🔎.

7 Steering Gear Box problem of the 2002 Dodge Ram 2500

Failure Date: 08/01/2002

Consumer states that vehicle's steering wanders excessively. Has to continously correct steering while driving. Dealer has replaced gear box and tires, but problem still exists. Ts.

8 Steering Gear Box problem of the 2001 Dodge Ram 2500

Failure Date: 11/27/2001

Loss of steering control while driving forced vehicle over an embankment. Dealer notified, and replaced steering gear box. Prior to accident, consumer took car to dealer explaining that the vehicle pulled to the right. Dealership didn't check anything, which resulted in an accident. Insurance company repaired all the damage and replaced steering gear box.

9 Steering Gear Box problem of the 2001 Dodge Ram 2500

Failure Date: 08/31/2001

Right after purchasing this truck the dealer replaced the steering gear due to excessive center position play. The replacement felt better, but had the same problem after 200 to 300 miles. Upon returning to the dealer again, I was told that there is nothing wrong after they test drove the truck. The steering gear has a complete lack of preload torque and over-center torque and does not meet the specifications in the service manual. The dealer did not check this, but I did after my second visit. I have low confidence in the dealership's service department to resolve this issue.

10 Steering Gear Box problem of the 2001 Dodge Ram 2500

Failure Date: 08/20/2001

Constant wandering of truck, constant correcting play in steering. I cannot turn steering wheel at a standstill,steering gear box and pump have been replaced under warranty. Nothing fixed the problem. The tires have been checked and are not a concern. The dealer says that is the way they are and nothing else can be done. This is a problem and needs to be addressed.

11 Steering Gear Box problem of the 1997 Dodge Ram 2500

Failure Date: 07/04/2000

While turning into the driveway heard a loud clunking noise and noticed broken bolts which holds the steering box on the frame. Contacted dealer.

See all problems of the 1997 Dodge Ram 2500 🔎.

12 Steering Gear Box problem of the 2001 Dodge Ram 2500

Failure Date: 05/31/2000

Vehicle's steering wheel is off center, steering does not return to center, steering drifts right and left at all speeds, constantly have to correct steering wheel while driving vehicle. Steering gear box seams to be to sensitive as you have to constantly work at keeping the vehicle on your side of the road. It has the same symptons on all road surfaces. I had this vehicle back to Dodge country on 4 separate occasions to have this problem resolved and they tell me everything is with-in specs. I would appreciate your help in investigating this matter as this vehicle is hard to drive this way. Thanks for your help, jim.

13 Steering Gear Box problem of the 1999 Dodge Ram 2500

Failure Date: 04/27/2000

No summary listed for above vehicle.

See all problems of the 1999 Dodge Ram 2500 🔎.

14 Steering Gear Box problem of the 1999 Dodge Ram 2500

Failure Date: 01/01/2000

Power steering is loose and vehicle wanders at 65 mph, constant leak in power steering gear box.

15 Steering Gear Box problem of the 1999 Dodge Ram 2500

Failure Date: 06/02/1999

Steering loose at center, truck darts and weaves, steering drags while turning to the right. Dealer statement on repair ticket states "manufacture is aware of problem and cannot be repaired by the dealer".

16 Steering Gear Box problem of the 1999 Dodge Ram 2500

Failure Date: 05/01/1999

Whenever traveling at 65 to 70 mph it's hard to keep control. Vehicle was drifting all over the road. Consumer took vehicle to dealer, and they said it was defective steering box. Please provide any further information.

17 Steering Gear Box problem of the 1998 Dodge Ram 2500

Failure Date: 01/29/1999

Sway bar bolts that hold sway bar fell out, and almost caused an accident. Went to dealer and got it fixed. But then all four bolts that hold the sway bar fell out again, causing an accident. Also, worn gear in the steering box caused a loss of steering. Dealer cannot determine the problem. Problem still exists.

18 Steering Gear Box problem of the 1999 Dodge Ram 2500

Failure Date: 12/19/1998

No summary listed for this vehicle.

19 Steering Gear Box problem of the 1999 Dodge Ram 2500

Failure Date: 12/01/1998

Steering loose , many items have been replaced, in arbitration now.

20 Steering Gear Box problem of the 1998 Dodge Ram 2500

Failure Date: 01/30/1998

Steering gear box mounting bolts were stripped during assembly causing the unit to be very loose on the frame, which could have fallen off and caused loss of steering.

21 Steering Gear Box problem of the 2004 Dodge Ram 2500

Failure Date: 01/01/1901

2004 Dodge Ram 2500 steering box leak. Consumer states that service technician and service manager noticed that there was a significant leak at the top and bottom seal. Mechanic determined that the steering box needed to be replaced.

22 Steering Gear Box problem of the 2000 Dodge Ram 2500

While driving vehicle severely pulls to the right or left without warning. Dealer replaced the gear box which did not correct the problem. Please give any further details.

See all problems of the 2000 Dodge Ram 2500 🔎.

23 Steering Gear Box problem of the 2001 Dodge Ram 2500

Vehicle has a wandering problem. 1st trip to dealer for repairs they said they adjusted the steering gear box. That did not help. 2nd trip to the dealer they replaced the steering gear box. It not turns easier but still wanders and also has a growling sound from steering gear when turning. I will be visiting dealer again concerning this problem. I beleave this is not a small problem. It compromises my and my familys safety. . Read more...

24 Steering Gear Box problem of the 2001 Dodge Ram 2500

The vehicle has excessive steering that tends to dart to the right and the left caused by steering gear box. Yh.

25 Steering Gear Box problem of the 1999 Dodge Ram 2500

While driving vehicle wandered off the road. Vehicle was taken to the dealer, who determined that steering gear box was the cause of the problem.

26 Steering Gear Box problem of the 1997 Dodge Ram 2500

At low speeds power steering wheel will lock up intermittently,without warning which has caused 2 accidents. Consumer took vehicle to two chrsyler dealers, who have experienced steering locking up, and have noted that there was too much play in steering gear box. Also, allstate insurance safety inspector came out to check vehicle after 2nd accident and determined that there was too much play in steering gear box. Chrysler finally sent out their own safety inspector to dealer to check vehicle, and he determined there was no defect, even after two chrsyler dealers and allstate inspector indicated excessive play in steering gear box.

27 Steering Gear Box problem of the 2001 Dodge Ram 2500

While driving at any speed the vehicle wandered on it's own. The driver was able to maintain control of the vehicle, and took vehicle to the dealer for inspection. The mechanic informed the driver that the gear box needed replacement.

28 Steering Gear Box problem of the 1999 Dodge Ram 2500

This is my second truck from Dodge. The first truck they replaced the steering box 4-5 times and tried many other things like alignment, tire pressure, tire rotation etc, to try to correct a severe wondering problem and they could not fix this. Chrysler offered me a new truck to replace this one and I reluctantly agreed. I finally took delivery after numerous paperwork problems and it turned out that this truck has the same problem along with several problems. I have had the truck to back to the dealer numerous times for the front end and they tried front end alignments, tire rotations, more tow on the front end, new steering boxes, replaced the brakes & turned the rotors at 8,000 miles, repainted about half the truck etc. When I first test drove the vehicle I told the salesperson (joe zappia) at wilsons that there was a front end problem with the vehicle and he assured me that it would be taken care of before delivery. I took delivery of the vehicle and I drove the truck down the street and realized that the truck was never fixed. I drove back to the dealership and spoke to the service manager on duty and he told me that they never told him that ther was a front end problem. So from that day on in January 1999 I have been very lucky to keep my truck in my own lane going down the road!.



Ram 2500 Service Bulletins
Ram 2500 Safety Recalls
Ram 2500 Defect Investigations