Back Over Prevention Problems of Ford Edge - part 2

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

See all problems of the 2018 Ford Edge 🔎.

The contact owns a 2014 Ford Edge. The contact stated that while shifted into reverse(r), the rear-view camera image was either black or displayed upside down. The contact stated that the failure was intermittent. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 98,000.

See all problems of the 2014 Ford Edge 🔎.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention). However, the parts to do the recall repairs were not yet available. The contact stated that an unknown warning light was illuminated. The local dealer was contacted and informed the contact to wait until the letter advising that the parts were available was received. An appointment would be made then for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

See all problems of the 2015 Ford Edge 🔎.

The contact owns a 2021 Ford Edge. The contact received notification of NHTSA campaign number: 25v160000 (back-over prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to two dealers; however, each dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2021 Ford Edge 🔎.

The contact owns a 2014 Ford Edge. The contact stated that while shifted into reverse, the rearview camera failed to display a clear review image. No warning light was illuminated. In addition, the contact stated that occasionally the digital screen displayed an upside-down image or a black screen. The vehicle was taken to a local dealer and the contact was informed that the back over prevention camera needed to be replaced. The vehicle was not repaired. The contact related to failure to an unidentified recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2015 Ford Edge. The contact stated that the rearview camera displayed a black image while reversing. The message “contact the dealer” was displayed. The contact stated that the failure was intermittent. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2014 Ford Edge. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was frozen, and the screen was blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,717.

The contact owns a 2012 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000. The VIN was not available.

See all problems of the 2012 Ford Edge 🔎.

The contact owns a 2013 Ford Edge. The contact stated that upon attempting to reverse out of the driveway, the back over prevention rear view camera display failed to function properly. The contact stated that the image displayed was upside down. There was no warning light illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,500.

See all problems of the 2013 Ford Edge 🔎.

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the back-over prevention screen displayed a blank screen. In addition, the back-over-prevention screen was frozen on the blank screen. The contact stated that due to the failure, the contact could not adjust the heating control or any safety features. The contact's husband had medical appointments, and the contact stated that because the outside temperature had changed, it was of huge concern. The contact stated that previously the vehicle was taken to two independent mechanics, and the failure was diagnosed as a failed back-over prevention system. The vehicle was taken to the dealer; however, the contact was informed that because the display screen was blank, the diagnostic test could not be performed. The contact later received notification of NHTSA campaign number: 25v572000 (back over prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

See all problems of the 2016 Ford Edge 🔎.

The contact owns a 2013 Ford Edge. The contact stated that while shifted into reverse(r), the camera image on the front display screen was black and the message "contact dealer" was displayed. The contact stated that the image was constantly black, and the camera or the display had stopped functioning. The contact researched online and related the failure to NHTSA campaign number: 25v442000 (back over prevention); however, the VIN was not included in the recall. The contact notified the manufacturer and was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 122,000.

The contact owns a 2024 Ford Edge. The contact received notification of NHTSA campaign number: 25v315000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that employees occasionally reported that while reversing, the center display was blank. There was no warning light illuminated. The vehicle was taken to a local dealer; however, the contact was informed that parts were not yet available, and the vehicle could not yet be repaired. The approximate failure mileage was 4,700. VIN tool confirms parts not available.

See all problems of the 2024 Ford Edge 🔎.

The contact owns a 2022 Ford Edge. The contact stated that while reversing, the rearview camera image was delayed while being displayed. The contact stated that a message that the collision assist was not available was displayed. Additionally, the contact stated while driving 55-60 mph and depressing the brake pedal, the vehicle lurched forward several times. Additionally, the contact stated that upon attempting to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the vehicle lurched forward while responding, and the vehicle jerked while driving. The contact was able to pull into a parking lot. The contact stated that upon shifting to reverse(r), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the transmission was taken apart, and the contact was informed that the transmission had failed and there were metal shavings in the transmission. The vehicle was then towed to goldsberry's transmission, where it was determined that the transmission needed to be rebuilt or replaced. The contact authorized the mechanic to rebuild the transmission. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was filed. The manufacturer informed the contact that no assistance would be provided and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 97,890.

See all problems of the 2022 Ford Edge 🔎.

The contact owns a 2021 Ford Edge. The contact received notification of NHTSA campaign number: 25v160000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Edge. The contact stated that while shifted into reverse(r), the image on the display screen was black. The contact stated that no warning light was illuminated. The contact stated that the failure was intermittent. The contact received notification of NHTSA campaign number: 25v315000 (back over prevention); however, after contacting the dealer and the manufacturer, the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 27,000.

The contact owns a 2021 Ford Edge. The contact stated that the rearview camera intermittently went blank while the vehicle was shifted into reverse(r). The contact received notification of NHTSA campaign number: 25v315000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called the dealer to schedule an appointment for an oil change, and the contact inquired about the status of the recall, and the contact was informed that there was no longer a recall listed for the VIN. The contact stated that the vehicle was never serviced for the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed but traveled down to the floorboard. The contact stated that while driving, the brake pedal was vibrating. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that on a separate occasion; after refueling the vehicle, the vehicle was restarted and jerked and then stalled. The oil pressure warning light illuminated and remained illuminated. After several attempts, the vehicle restarted. The contact depressed the accelerator pedal several times to prevent the vehicle from stalling. The vehicle then functioned normally. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 94,000.

See all problems of the 2017 Ford Edge 🔎.

The contact owns a 2022 Ford Edge. The contact stated that while reversing, the back over prevention camera system displayed a distorted screen. The contact reset the back over prevention camera system. The failure reoccurred; however, the contact stated that the back over prevention camera system displayed a black screen. The dealer was made aware of the failure; however, the contact was informed that the recall was not associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification NHTSA campaign number: 25v315000 (back over prevention); however, parts were not available. The contact stated that several calls were made to the dealer, however the contact was informed that parts were not yet available. The contact was informed that the recall repair was forced closed and completed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 48,000.

The contact owns a 2019 Ford Edge. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that while in reverse(r), the back over prevention camera intermittently displayed a blank image on the screen. The contact notified the independent mechanic where the vehicle was purchased about the failure. The contact was advised that the vehicle could be serviced there under warranty. Despite the warranty, the contact was unable to bring the vehicle to the mechanic and the warranty expired. The manufacturer was then notified of the failure and the contact was referred to a dealer to schedule an appointment. The contact was also referred to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 68,000.

See all problems of the 2019 Ford Edge 🔎.

The contact owns a 2013 Ford Edge. The contact stated that upon attempting to reverse out of the driveway, the rear-view camera image displayed on the center console was upside down. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

The contact owns a 2022 Ford Edge. The contact stated that while in reverse(r), the rearview camera image suddenly turned black or became distorted, and the message "contact dealer" was displayed. The contact stated that the failure had created a visibility hazard for the driver. The contact stated that the vehicle had previously received the over-the-air software update under NHTSA campaign number: 25v315000 (back over prevention); but the failure persisted. The vehicle was taken to the dealer who determined that the rearview camera unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 70,000.

The contact owns a 2024 Ford Edge. The contact stated that after shifting to reverse(r) and then to drive(d), the image from the rear-view camera was still displayed on the screen. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA campaign number: 25v315000 (back over prevention); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000.

The contact owns a 2022 Ford Edge. The contact stated that the infotainment center remained black until the vehicle was shifted into reverse(r), allowing the back over prevention system to become activated. The failure was intermittent. When in reverse(r), the image on the screen was intermittently delayed. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 25v315000 (back over prevention). The vehicle was taken to the dealer; however, the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,023.

The contact owns a 2014 Ford Edge. The contact stated that the back over prevention camera was unintendedly turning on and off. The message “camera unavailable - contact the dealer” was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 25v160000 (back over prevention); however, the VIN was not included. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 60,000.

The contact owns a 2011 Ford Edge. The contact stated that while the back over prevention camera was activated, the image was displayed upside down or there was no image displayed. The contact stated that the camera display a gray and black screen. The failure occurred intermittently at first but became persistent over time. The contact stated that the failure occurred while the transmission was shifted into reverse. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

See all problems of the 2011 Ford Edge 🔎.

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera image was delayed and then became frozen. The vehicle was taken to an independent mechanic where it was diagnosed with a software failure. The contact was advised to take the vehicle to the dealer for assistance. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 100,000.

The contact owns a 2022 Ford Edge. The contact stated that while parked, and attempting to start the vehicle, the rearview camera failed and displayed a blank image. A dealer was contacted. The vehicle was not taken to a dealer or independent for diagnosis. The vehicle was not repaired. The contact mentioned that a software update was performed for the rearview camera. The contact was relating to the failure of NHTSA campaign number: 22v151000(back over prevention); however, the VIN was not included in the recall. The manufacturer was notified and offered no assistance. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 68,585.

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blurry upside-down image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2014 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to an independent mechanic, where it was diagnosed with a rear-view camera system failure. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall which had a similar failure description; however, the vehicle was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2014 Ford Edge. The contact stated that while reversing, the rearview camera image failed to display. A message advising that the rearview camera was inoperable and to contact the dealer was displayed. The contact stated the failure occurred intermittently while reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 133,400.

The contact owns a 2014 Ford Edge. The contact stated while driving and attempting to reverse, the rearview camera displayed went blank and the contact cannot view the rear image. The vehicle was driven to the independent mechanic where it was diagnosed where the commination module needed to replaced. The vehicle was not repaired. The manufacturer was not unaware of the failure. The failure mileage was 141,000.

The contact owns a 2014 Ford Edge. The contact stated that the rearview camera was working periodically while reversing. There were no warning lights illuminated. The contact called the local dealer, who confirmed there were no recalls associated with the VIN related to the failure. The vehicle was not diagnosed or repaired. Upon further research, the contact linked the failure to NHTSA campaign number: 25v572000 (back over prevention). The manufacturer was contacted, who filed a claim and referred the contact to the bbb, who referred her to the NHTSA hotline to report the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulics) and 25v572000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after pulling into a parking lot at 5 mph, the vehicle suddenly accelerated without applying more pressure to the accelerator. The vehicle ended up crashing into the cement foundation of a handicap sign, bringing the vehicle to a complete stop. No air bags deployed. The contact received emotional distress. The contact's husband, brother, and friend also recieved emotional distress. The vehicle's fender was slightly detached due to the incident. Someone assisted them with tying the fender to the vehicle with a rope before driving the vehicle home at approximately 10 mph. A police report was not filed. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the front bumper, grille, front lamps, radiator support, mount tie bar, fender, and electrical components, as well as other parts. The dealer confirmed that there were no remedies available for the recalls. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 50,000.

The contact owns a 2021 Ford Edge. The contact received notification of NHTSA campaign number: 22v151000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case and referred the contact to the NHTSA hotline. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Ford Edge. The contact stated while reversing, the rearview camera image was black intermittently, and a message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance in adding the VIN to a recall. The failure mileage was unknown.