Fuel Pump Problems of Ford Escape

2011 Ford Escape. Consumer writes in regards to vehicle power failure while driving. Consumer states vehicle had a defective fuel pump driver module and seeks reimbursement for repairs.

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The contact owns a 2013 Ford Escape. The contact stated that while driving at 25 mph, the engine stalled and the engine warning light illuminated. The vehicle failed to restart. The vehicle was towed to a dealer, who replaced the tire wiring for the map return signal and the tcbp return. The contact stated that five months after the repairs the failure recurred. The contact stated that while driving 40 mph, the engine warning light illuminated and the vehicle stalled. The vehicle was towed and was diagnosed that the fuel pump control module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 18,000.

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The contact owns a 2004 Ford Escape. The contact stated that the vehicle failed to start however, all of the electrical components were working normally. The vehicle was taken to the dealer where the contact had the fuel pump replaced. Five years prior to the most recent failure, the same failure occurred and the vehicle was taken to the dealer were the fuel pump was replaced for the first time. The vehicle was not recently repaired for the similar failure. The current mileage was 34,000 and the failure mileage was 14,659.

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As I was exiting a highway, my car message center alerted me to safely come to a stop. As I was attempting to get into a parking lot, the car shut off. I restarted and was able to get into parking lot on electric, I guess. It was towed to utter Ford, in sherman, TX. They ran a diagnostic and told me it had to do with the fuel pump and the electrical. They kept it overnight and said they replaced the fuel pump. I picked it up on 12/3 around 2:30pm. I got 40 miles and the car went into fail/safe mode again. I was able to make it safely to a parking lot. After the engine was turned off and then back on, the accelerator stuck. Hitting the break did not help. The car had to be turned off to keep the engine from revving. It was towed to david mcdavid Lincoln in plano, texas. The service tech said that there was nothing registering on the diagnostic. On their second test drive, the car turned off while the driver was on the highway. They had to send a tow truck to get him. The car would not restart.

: the contact stated while driving 35 mph the vehicle stalled. It was pulled off the road without incident and towed to the dealer. The fuel pump and filter were replaced. Three days later the vehicle stalled again while being driven 35 mph. The vehicle restarted and was driven to the contacts residence. The manufacturer was not alerted.

Fuel pump failed at 45,000 miles and was replaced.

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When going down a hill vehicle will automatically shut off. Contacted dealer, dealer noted that the reason was fuel pump being located in rear of vehicle.

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