Storage Evaporative Emissions Canister Problems of Ford Escape

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal humming sound coming from the passenger’s side rear of the vehicle. There was no warning light illuminated; however, a message to turn off and restart the vehicle was displayed. The vehicle was driven to the residence. The vehicle was started; however, the steering wheel was locked. The message to turn off and restart was displayed again. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge valve. The contact was informed that the purge valve needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 145,000.

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The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the vapor canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to customer satisfaction program: 24n07. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 60,000.

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The contact owns a 2018 Ford Escape. The contact stated that while driving on several occasions at various speeds, the vehicle was shuddering and shaking abnormally. The check engine waning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the evap purge valve needed to be replaced. The vehicle was repaired but the failure reoccurred two days later. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 129,000.

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The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the traction control, awd, forward collision assist, and several other warning lights were illuminated. The manufacturer was notified of the failure and the contact was informed that there was a recall for other model vehicles for a similar failure; however, the VIN was not under recall. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective purge valve assembly. The contact had the part replaced; however, the check engine warning light became illuminated again. The vehicle was repaired. The failure mileage was approximately 20,000.

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The contact owns a 2017 Ford Escape. The contact stated that the vehicle was difficult to start after refueling. The contact stated that after the vehicle was started, the vehicle shut off while depressing the accelerator pedal. The contact stated that the vehicle was able to be restarted and responded as needed after several attempts. The contact stated that the failure had become a consistent failure. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 88,000.

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The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The contact was advised to call the NHTSA hotline to file a complaint. The failure mileage was approximately 45,000.

The contact owns a 2016 Ford Escape. The contact stated that the transmission was previously replaced. The contact stated that after refueling, the vehicle was unable to restart immediately. The contact depressed the accelerator pedal while turning on the vehicle to correct the failure. Additionally, the vehicle made abnormal sounds and would shake and then stall while driving. The vehicle was taken to an independent mechanic, who diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 150,000.

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