Power Steering Light On problems of the 2011 Ford Explorer - part 1

Recall expired was also told warranty for recall expired(was told on phone they didn't know if warranty would cover until they run test it then was told it expired) in Feb I loss power steering and a cluster of lights came on dash. Happened in Feb but called and scheduled an appointment w Ford on 3/1 but they didn't have available opening until the following week we took it in and of course they say it's not covered. This is big safety issues and loss it in curve which was scary. I didn't purchase car until 2017 so never heard of recall and same dealer fixed another recall so why did they not fix this recall at that time or mention this.

The contact owns a 2011 Ford Explorer. The contact stated while driving 25 mph, the steering wheel failed to move. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic where the contact was informed that the power steering module needed to be reprogrammed. The contact stated that the failure was like the failure mentioned in NHTSA campaign number: 14v286000 (steering). The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

Tl the contact owns a 2011 Ford Explorer. The contact stated while driving 65 mph, the service power steering warning light illuminated and the steering wheel became difficult to turn. The contact was able drive to his residence. The vehicle was taken to hammonasset Ford (191 boston post rd, madison, CT 06443; (203) 245-8828), where it was diagnosed with needing the power steering assembly to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v286000 (steering) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 73,900.

Tl- the contact owns a 2011 Ford Explorer. The contact stated while her wife was starting the ignition, when the power steering fault warning light was illuminated. The vehicle was taken to local dealer al packer Ford royal palm beach located at 10601 southern blvd, royal palm beach, FL 3341, (561) 790-1100, where it was diagnosed with needing steering "box" to be replaced. The vehicle had not been repaired as of yet. Upon investigation the contact associated the failure with NHTSA campaign number: 14v286000 (steering), however the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 81,000. Dp.

The contact owns a 2011 Ford Explorer. The contact stated that while driving 65 mph, the vehicle loss power steering assist and became difficult to steer. The contact the service power steering warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the steering column needed to be replaced. The contact associated the failure with NHTSA campaign number: 14v286000 (steering) however, the VIN was not included. Sterling mccall Ford located at 6445 southwest fwy, houston, TX 77074, (281) 588-5000, was contacted and made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

Tl- the contact called on behalf of his wife who owns a 2011 Ford Explorer. The contact stated that while driving at 10 mph, the steering wheel seized with the power assist warning light illuminated. The vehicle was towed to the contact residence then to randall Ford 5500 rogers Ave, fort smith, ar 72903 (479) 452-1311 where the contact was informed that power steering rack needed to be repaired before reprogramming the module and that the vehicle was over the warranty mileage. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that anything outside the recall repair would have to be paid out of pocket. The failure mileage was 151,000. Dr.

Tl- the contact owns a 2011 Ford Explorer. The contact stated that while driving at 40 mph, the steering wheel seized with the repair power steering now warning light illuminated. The chastang Ford 6200 n loop e fwy, houston, TX 77026 (832) 460-5343 was contacted and informed the contact that the warranty expired due to mileage. The vehicle was not taken to a dealer or independent mechanic for a diagnostic test or repairs. The manufacture was not made aware of the failure. The failure mileage was 159,754. Dr.

Driving 70 mph on a highway the service power steering immediately light came on and service terrain management system light as well. I had no power steering.

Was driving the car and as soon as we pull in the parking lot the engine light came on and the car won't move. It was towed to Ford mechanic and they said the water pump was fault which made the coolant to enter the engine hence messing up the engine and I needed to replace the engine. It cost me arms and legs to fix the engine. Ford need to recall water pump failure which is leading to costly fixing of the engine. The roof was also leaking and the water was dripping through back seat belt. Today I was pulling off the parking the power steering fault light came on , and it was hard to turn the steering . This car has a lot if prblems .

Tl- the contact owns a 2011 Ford Explorer. The contact stated that while driving 45 mph, the power steering locked, in addition making it difficult to maneuver. The service advanced track and power steering warning indicators lights illuminated. The vehicle was towed. The vehicle was taken to rodman Ford located at (53 washington st, foxborough, MA 02035 (508) 543-3333) where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and inform contact it was not a safety concern because there was not enough mileage on vehicle. The failure mileage was 163,000. As.

Tl- the contact owns a 2011 Ford Explorer. The contact stated that while driving at 40 mph, the steering wheel seized as the power steering warning light illuminated. The contact was able to coast to the side of the road, the vehicle was towed to york Ford inc dealer, located at 1481 broadway, saugus, MA 01906, (781) 231-1945, where it was diagnosed that the power steering failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not part of a recall. The approximate failure mileage was 89,000. The VIN was not available. Aw.

My 2011 Explorer has experienced the steering problem in several occasions, most of the time when I'm making a turn on the street or trying to park the vehicle the steering warning light comes on and the steering wheel becomes really hard to move around. Most of the time I'm driving under 30mph but it's pretty dangerous specially when there's other vehicles around and you can control your own vehicle it has happened at least 7 times in the past year . I have checked for recalls on the steering system , but there's recall.

I first began experiencing braking and battery issues 3 to 4 weeks after the purchase of my vehicle. I took the vehicle in for servicing of the braking and battery issues. I was informed by the service advisor that I should return the vehicle to dealership for repairs due to the multiple issues with vehicle. At that time, I learned that there was leakage from the upper portion of the engine. The dealership addresses some but not all issues related to the vehicle. Next, I received an email from the dealership stating the vehicle was due for factory recommended servicing. I made an appt. The next day, the low battery light came on. Called dealership, no response. One and a half weeks later, the battery was dead. Called triple a. Battery had battery acid and corrosion everywhere. A red solution was sprayed on the battery to prevent leakage. But it didn't work that well. Informed dealership at the time of service, that the power steering service light had come on. Five days later, I couldn't turn the steering wheel. Both service advisors stated that vehicle shouldn't have been placed on lot for sale. I no longer feel safe in this vehicle. As I have two minor children. The date of onset would've been 04/08/2016. There is another photo, however, there was not enough room to include.

Tl- the contact owns a 2011 Ford Explorer. The contact stated that while driving out of the driveway the steering wheel seized without warning. The power assist warning light illuminate. The vehicle was taken to the dealer where it was diagnosed. The technician could not find a failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 146,000. Aw.

The contact owns a 2011 Ford Explorer. While driving at 15 mph, the steering wheel became difficult to steer and the power steering assist warning light illuminated on the instrument panel. When the contact turned off and restarted the vehicle, it resumed normal operation. The vehicle was serviced under NHTSA campaign number: 14v286000 (steering), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The VIN was unavailable. The failure mileage was 67,000.

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA campaign number: 14v286000 (steering). The vehicle was taken to the dealer to service the vehicle under the recall, where the power steering control module software was updated. The contact mentioned that shortly after the repairs while driving approximately 40 mph, the electric power steering warning light had illuminated and a loud noise near the front end of the vehicle was present. The loud noise was dominant when steered left and right. The failure recurred multiple times. The vehicle was taken back to the dealer for diagnostic testing and the mechanic stated that the steering rack assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.

The contact owns a 2011 Ford Explorer. While driving 10 mph, the steering wheel seized and the power steering light illuminated. The vehicle was towed to the dealer where it was diagnosed that the electric power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle would not be repaired under NHTSA campaign number: 14v286000 (steering) due to a recent evaluation of the vehicle at a dealer. The failure mileage was 83,000.

The contact owns a 2011 Ford Explorer. The contact stated that when backing out of the driveway the power steering failed. As a result, the power steering assist fault and service steering advance tract lights illuminated on the instrument panel. The vehicle has not been taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 87,417 and the current mileage was 87,437. Pm.

Steering power assist warning light came on; loss of power steering. Turned off car, then restarted again, problem went away. Has reoccurred numerous times.

Driving and all of a sudden the power steering warning light comes on and the vehicle locks up. Very scary situation because I couldn't control the vehicle. I purchased this vehicle brand new???.

The contact owns a 2011 Ford Explorer. The contact stated the steering wheel locked while driving and it became hard to turn. The power steering light illuminated as the failure occurred. The failure was experienced several times. The dealer reset the power train computer; however, the failure was not corrected. The steering wheel continued to lock while driving. The manufacturer was made aware of the failure. The failure and current mileage was 52,000.

The contact owns a 2011 Ford Explorer. The contact stated while driving 20 mph, the power steering warning light illuminated as the steering wheel seized. The contact applied the brakes and shut off, then restarted the vehicle as it operated as designed. The vehicle was taken to a dealer for diagnosis and the contact was informed that the electronic steering sensor would need to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure and current mileage was 51,900.

On three occasions the car loss power steering and warning light came on in the dash. The ignition was turned off and then the engine was restarted and the power steering seem to return to normal function. Car has been taken to dealer. Dealer is going to replace the rack and pinion steering assy.

The contact owns a 2011 Ford Explorer. The contact stated that while driving 60 mph, the steering wheel seized without warning and the steering wheel became hard to turn. The power steering assist light illuminated after the failure occurred. The contact shut off the vehicle for several moments before proceeded to the dealer. The dealer performed a diagnostic and advised that the steering wheel electrical box was defective. The vehicle was not repaired. The VIN was not available. The manufacturer was made aware of the failure. The approximate failure and current mileage was 38,000.

I got a power steering assist failure light, and a terrain management fault light. I had extremely limited steering ability. I drove straight to the dealership and left the car running so they could not say they were unable to duplicate the problem. I was very close to a crash and had difficulty getting out of the high speed lane to pull over.

The contact owns a 2011 Ford Explorer. The contact stated that the power steering intermittently failed. The contact also mentioned that the service advance track and power steering assist fault lights illuminated. The vehicle was taken to the dealer where it was found that there was a gear in steering column needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 44,000.

2011 Explorer was parked, engine running. Attempted to back up and unable to steer vehicle. Power assist failure and power steering fail lights came on. I turned vehicle off, waiting a few minutes, turned vehicle back on, no further warning lights came on. Was able to drive normally. I did not report this incident to Ford. About a month later I was slowing down at an intersection and the same warning lights came on. I was able to pull over to the side with much difficulty in steering. I called my local Ford dealer, they suggested I call road side assistance. I informed them this happened to me a few weeks ago and I was able to drive after turning off the car and restarting. I did just that and once again was able to drive my vehicle. I brought my vehicle to local Ford dealer. Two days later I received a phone call from dealer saying they were not able to reproduce the problem and I could pick up the vehicle. I informed them something was terribly wrong and they needed to do more investigating on this problem before I would pick up my vehicle. Service tech said she would let the service manager know. Please help. Thank you.

The contact owns a 2011 Ford Explorer. The contact stated while traveling highway speeds the steering failed and it was very difficult to turn the steering wheel in order to drive onto the emergency lane. When the failure occurred, the vehicle began to perform as if the tires were also failing; however, the traction and steering lights illuminated on the instrument panel. The vehicle was taken to the dealer who stated the electronic power assist had failed. The failure and current mileage was 41,000.

I was driving about 65 mph when my power steering failure light as well as vehicle traction light came in. The steering wheel became extremely tight. I was able to slow down and pull off the highway because it was late at night and no vehicles were around. I turned the car off and back on and it fixes the problem. It was extremely scary going that speed to have the power steering light come on.

Attempted to start car in parking lot, power steering failure light flashed on and wheel became totally locked. Certainly there was no possibility that I could turn it. Turned car off to call dealership, and after a few minutes I re-started the car. Power steering responded and I drove to dealership, then home. If I had been in moving traffic when the steering failed, a serious accident would have resulted. I now discover that Ford has serious problems over power steering of the 2011 Ford Explorer, but no recall has been ever made.

On four separate occasions beginning in 2012 I was making a left or right turn when the steering wheel locked up, the power steering light and traction assist light came on the car shut itself off. I was only a going a few miles per hour. On the fifth occasion in may 2013 I was traveling through a secured green light making a left turn, probably going about 25 miles per hour when the power steering and traction assist lights came on. The steering immediately locked up and the car shut itself off, only this time I was in traffic and almost got rear-ended by a car that was following me through the light. It was the scariest thing I have ever experienced as a driver and I am worried about what would have happened if it was raining? I would have surely lost control of the car and hit a pole that was right in front of me. I have taken my 2011 Explorer to Ford three times and all three times they said that they couldn't find anything wrong.

While driving approximately 40 mph the power steering light came on and the power steering immediately stopped working on my 2011 Ford Explorer. Luckily there was a turn lane to my right I could move into to stop the car and attempt to reset the system. I was lucky. I can only imagine what could happen if this were to happen on a winding mountain road. I took my Explorer to the closest dealer to be looked at. I was told they would have to order the parts and that it would cost $1600. 00 to fix. This vehicle is less than 2 years old. The design of this steering system is potentially fatal no steering system should ever fail without warning!.

I was driving on a major hwy when I lost the ability to properly steer the vehicle at 55 mph, luckily I was able to get to the side of the road with a lot of effort. At the time my 4 year old and 4 month old were in the vehicle and luckily no one was injured. I called my husband in a panic and he came to pick me up. When he got there the power steering fault light was on and the terrain management system would not engage. After turning the vehicle off and on the steering came back but the warning light was still on. He drove the vehicle straight to the dealer and they are in the process of figuring out what is wrong.

I was driving down a steep and curvy road and the steering locked and the power steering failure light came on along with the all terrain assistance failure light. Luckily no one was behind me and I was able to pull over . . . I turned the car off and the failure light remained for both the power steering and all terrain. I turned the car off when I arrived at my destination and the fault came back about 10 minutes later when I was driving home. I have an 8 month old child and I am afraid to drive this car. We have had nothing but problems with this vehicle . . . About a year ago the sync system totally crapped out and the vehicle was sitting at the dealer for about a month. We pay about $700 a month for this on a lease and can't wait to turn it back in.

The management terrain and power assist warning lights came on. Then I had no power steering. It became very difficult to steer and control car. This has happened at low speed 3 times and at a dead stop 3 times. I have been able to reset by turning the car off and re-starting.