Steering Column problems of the 2011 Ford Explorer

My Ford Explorer 2011 omits a foul odor(smells like rotten egg)when you turn on the ac while driving, the steering column feels loose and has a strong wind noise while driving.

While driving my steering column locked up and lights on my dash indicated that the power steering and traction control were no longer working. I was forced to attempt to pull over which was nearly impossible due to my power steering no longer working. I turned my vehicle on and off 2 times (giving it time between to resent itself) before it would work properly however the lights indicating the power steering and traction control was not working remained on. I think it is absolutely ridiculous that Ford refuses to fix this problem. This is the 3rd time this has happened to me. This is a major safety concern Ford! fix the problem before people start to lose their lives!.

While driving my steering column locked up and lights on my dash indicated that the power steering and traction control were no longer working. I was forced to attempt to pull over which was nearly impossible due to my power steering no longer working. I turned my vehicle on and off 5 times (giving it time between to resent itself) before it would work properly however I continued to have the same issues with it throughout the day. I think it is absolutely ridiculous that Ford refuses to fix this problem. This is the 2nd time this has happened to me. This is a major safety concern Ford! fix the problem before people start to lose their lives!.

My wife and I had just traded our car in for a 2011 Ford Explorer. She was on her way home and the power steering locked up on her with a warning message on the dash. She was barely able to control the vehicle from crashing into the other cars around her. She turned off the vehicle and restarted it and everything returned to normal. We called the dealer who promptly had the vehicle towed to the nearest dealership. They replaced the steering column and everything seems fine now. When looking up this problem online we found that this was not the first time this happened as Ford had said over the phone to me. I pointed out that the NHTSA had an action # pe12017 filed and this was obviously not the first time this had happened. They basically called me a liar. Ford needs to do a recall on this issue before someone or god forbid a family gets killed due to this issue. My wife and stepdaughter are ok only due to the quick thinking of my wife. Ford needs to step up and correct this issue ASAP and stand behind their product, not cover up this huge problem.

The contact owns a 2011 Ford Explorer. The contact stated that while driving 65 mph, the power steering seized completely. The traction control warning light also illuminated as the engine was turned off for about three minutes. Upon restart, the vehicle functioned as normal. The vehicle was taken to the dealer, who inspected the failure and stated that the steering column needed to be replaced. The failure would be repaired under warranty but the parts were on back order. The manufacturer was not notified. The VIN was unknown. The failure mileage was 11,000.

The contact owns a 2011 Ford Explorer. The contact stated that while attempting to make a left turn, the vehicle instead turned right, almost causing the driver to lose control. The contact mentioned that the terrain warning lamp illuminated. The vehicle was taken to the dealer, who diagnosed that the steering column was defective and needed to be replaced. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was not repaired. The VIN was not available. The failure mileage was 11,000 and the current mileage was 11,200.