Carrier/rack Problems of Ford Explorer - part 1

Ford Explorer owners have reported 102 problems related to carrier/rack (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.

1 Carrier/rack problem of the 2011 Ford Explorer

Failure Date: 07/25/2025

Engine carrier or cradle rusted and cracked causing drivers side a arm to make wheel unsteerable pullng vehicle to the left. Could have caused serious accident or head on collision as it was pulled into oncoming traffic lane. I was able to steer vehicle into a parking lot and had to have it towed to my mechanic who confirmed the the cause was by rust through on sub frame engine carrier . Component was not inspected by mfgr ,police or insurance rep. There were no warnings or any symptoms prior to the failure. I was making a right turn at approx 10mph when I heard a snap or crack and lost control of the steering.

See all problems of the 2011 Ford Explorer 🔎.

2 Carrier/rack problem of the 2019 Ford Explorer

Failure Date: 07/21/2024

Exterior a-pillar trim part detached, now caused cracked windshield where trim would have been. The part has been detached for months and my local Ford dealership has no temporary or permanent solution. My windshield now has a spidering crack where it would have been protected .

See all problems of the 2019 Ford Explorer 🔎.

3 Carrier/rack problem of the 2018 Ford Explorer

Failure Date: 03/04/2022

I seen where there was a recall on the roof rack covers on Explorers. Mine on my passenger side blew off in the wind. Should my vehicle have been in this recall. Karla davis.

See all problems of the 2018 Ford Explorer 🔎.

4 Carrier/rack problem of the 2015 Ford Explorer

Failure Date: 04/12/2021

Rack and pinion steering has gone bad. Clicking sound when turning and steering unstable. Feels very unsafe at any speed.

See all problems of the 2015 Ford Explorer 🔎.

5 Carrier/rack problem of the 2018 Ford Explorer

Failure Date: 03/25/2021

Today I noticed that the trim on my windshield was cracked, broken and falling off. My car has about 40k miles on it and would not have expected this to fall apart already. This past year I may have driven my car 5000 miles. It has not been in any storms or eight wind situations. I have been hearing a strange noise in the front but did not connect this to a trim molding issue. It is dangerous because it could fly off and hit a pedestrian,motorcycle rider or bicycle rider or even another vehicle.

6 Carrier/rack problem of the 2016 Ford Explorer

Failure Date: 01/09/2021

I took my 2016 Ford Explorer XLT on Dec 29th 2020 to get a oil change etc. They had the vehicle all day even though I took it in at 7am. I pick it up a 4:45 pm then drive it home because I work from home I did not drive it again until Saturday Jan 9th 2021, while driving it that morning I realized that the steering wheel was hard to steer and the truck would make noises when I turn the steering in either direction. I took it in to the dealership that morning and asked the service consultant to take a look at it. He told me while my father was on the phone that he believes it the rack and pinion and he can't take it because they are busy and it's okay for me to drive it. I also told him at that time I am supposed to drive out of town and I won't be back for awhile so if there is a problem I rather leave it so it can be fixed. I have damaged on my c5 vertebrae so I can feel the hardness in the steering. He assured or dismissed me but he said it's fine. A few hours later the steering wheel seized up and the dashboard started making noise and the warning lights and messages started to displaying. It almost killed both my mother and I on the highway. If you know nyc highway you know there is no shoulders. When I pulled of the road the steering wheel locked up and I could not move it. I had to pay for the truck to be towed and a uber for myself back to the dealership and then paid for me to get home. Now they are telling me that I have to pay $2719. 81 for the rack and pinion repair and the also pay for the strut bearing to be repaired which they haven't given me the price for it because "it was too much to give me both price at once. " OH by the way, this is the same service consultant that told me it was fine for me to drive and almost killed 2 generation of my family at the same time. I am pissed!! now I see other customers complaining about the same issue on there SUV!!.

See all problems of the 2016 Ford Explorer 🔎.

7 Carrier/rack problem of the 2017 Ford Explorer

Failure Date: 12/09/2020

Purchased my 2017 Ford Explorer 2/12/2018, bought new from dealer, and now has 6029 miles on it. The windshield seal and roof rails have deteriorated and coming away from the SUV. But, the parts they quoted me was for four pillers that go on each side of windshield, nothing about a seal. I was informed this is not covered by my warranty. I believe it is a defect from the manufacture and should be covered. Quoted $982. 01 to repair. This should be a recall and Ford should have to take care of it. The service advisor said this problem will continue to get worse and windshield could crack causing vision problems unexpectedly and could cause harm/injury to the driver. This needs to be investigated before someone get seriously hurt or killed in a accident that could happen. I have always had Ford vehicles, but will not buy another again.

See all problems of the 2017 Ford Explorer 🔎.

8 Carrier/rack problem of the 2015 Ford Explorer

Failure Date: 10/19/2020

Purchased this vehicle and it has a cracked exhaust manifold, exhaust fumes are horrible, have to drive with air on recirculate, and windows cracked. Dealer verified it was a cracked manifold but wouldn't cover it since the catalytic was not throwing a code.

9 Carrier/rack problem of the 2018 Ford Explorer

Failure Date: 10/01/2020

Roof rack continually pops loose while driving.

10 Carrier/rack problem of the 2016 Ford Explorer

Failure Date: 08/03/2020

When I go to turn, it continues to pop. The tie rods have been replaced along with rack and pinion but you could be stopped and applying brake and turn wheel and it pops.

11 Carrier/rack problem of the 2017 Ford Explorer

Failure Date: 07/28/2020

The top rail of the roof rack of this car isn't attached to the vehicle very well at all. I just lost one while going down the freeway. After talking to the dealership - it sounds like this is a problem that Ford is very much aware of. The roof rack is in two pieces and the top piece is flimsy and just snaps in. When air got under it going down the freeway - I heard it pop and realized it was off the vehicle. It's lucky that it didn't hit any other cars (or a motorcycle!).

12 Carrier/rack problem of the 2017 Ford Explorer

Failure Date: 07/01/2020

Cosmetic plastic paneling has twice come off my vehicle while driving on an interstate. The first time if was the silver plastic molding on the right side of the roof rack rails. The second time it was a black piece of molding just aft of the passenger window. For the first instance, a small piece of plastic broke due to wind pressure. The second instance revealed that the part was just glued on in two spots. I have started noticing other Explorers in georgia/florida missing pieces of plastic molding. I believe this is a manufacturing problem. My concern is if the plastic comes off at a high speed and hits a car behind me.

13 Carrier/rack problem of the 2020 Ford Explorer

Failure Date: 03/01/2020

There are many issues with this vehicle. The first issue is that water is coming inside of the vehicle and pooling up on the passenger side floor. The second issue is water inside the passenger taillight. The third issue is the allwheel drive sensor is malfunctioning. The fourth and last issue with the vehicle is that the converter is cracked on the driver's side and exhaust fumes are coming into the cabin and is making the passengers sick. This is after Ford had replaced the motor at 12,000 miles because cylinder two malfunctioned.

See all problems of the 2020 Ford Explorer 🔎.

14 Carrier/rack problem of the 2018 Ford Explorer

Failure Date: 11/15/2019

The top cap on the drivers side (where the luggage rack is) came completely off while driving on the highway. The passenger side one keep coming loose. This is a safety hazard, as the piece that flew off could have injured someone or worse. This is not a safe piece on the SUV and needs to be addressed, as many, many people have complained about this issue.

15 Carrier/rack problem of the 2017 Ford Explorer

Failure Date: 09/15/2019

Paint on the hood is bubbling, steering feels lose, and the instrument panel cracked do to cold temp. . . . Contacted Ford they dia ot help or did not car.

16 Carrier/rack problem of the 1999 Ford Explorer

Failure Date: 07/13/2019

My VIN was good yesterday, it is not in your or Ford's, computer today. . . Probably because recalls for extremely dangerous vehicles, such as this one, are voluntary and to be enforced by the consumer at the consumer's expense. Yesterday, the Ford recall notice on my VIN showed that my vehicle was to be repaired by my Ford dealer only if Ford intended to continue to manufacture parts as well as provide the parts and service . . . If Ford was not willing to provide them they had th option of purchasing the automobile back. Yesterday, I pointed out that Ford never provided the correct part, they instead recalled for the wrong part. (the vehicle has been reported to explode and burn while safely parked in the garage or driveway) the part which is actually defective is the design of the entire series of vehicles which Ford no longer provides parts for only waivers of liability. What is actually wrong with the design is that the fuel system is constantly maintained under pressure by the fuel pump, regardless if the vehicle is running or not. (my crippled vehicle is currently in my driveway with no fuel in it's tank and the battery terminal disconnected. ) I believe this involves all Ford vehicles of this chassis that were supposedly redesigned, at us government expense, for e10 fuel and were not designed by a factory team for professional alcohol fuel racing. Dangerous condition: all and any series of vehicles of this design will eventually spring a leak, regardless of who is at fault and with no way of stemming fuel flow it will pump the entire contents of the fuel tank under the drivers/passengers seat. This design condition is so dangerous that such designs are considered dangerous in alcohol fuel racing; with no way of stemming the fuel system power and/or the fuel flow the vehicle would not be allowed on any race track or garage to which I am aware.

See all problems of the 1999 Ford Explorer 🔎.

17 Carrier/rack problem of the 2016 Ford Explorer

Failure Date: 04/15/2019

One morning, I began to smell a sulfur or gas-like smell inside the car. I thought nothing of it but it persisted from 5:00 a. M. -9:00 a. M. My 7 year old son even smelled it when entering the car. After dropping him off at school I drove to dealership to get it inspected. During that drive, with the windows cracked, I began to feel a dull headache, dizziness and muscle weakness. Once I dropped my car off for inspection and was out of the car I didn't feel any better and my headache and weakness got worse. My wife took me to the er out of precaution and after bloodwork was taken, I was confirmed to have had carbon monoxide poisoning. I am a non-smoker and my cohb levels were twice that of a non-smoker : 3. 8% it was raining out so I could not unrolli windows as much as I wanted to. I was not driving with the a/c on, was not sitting idle. Minimum speed was 5-10 mph and max speed was 70 mph Ford identified the smell as a failing ptu but claimed there was no CO present after driving the vehicle with a CO sensor inside the cab. I have owned the vehicle for 32 months with no issue but I cannot ignore that I did in fact have carbon monoxide exposure immediately following the existence of the strong sulfur smell showing up. I am not convinced carbon monoxide getting inside the vehicle will not happen again.

18 Carrier/rack problem of the 2011 Ford Explorer

Failure Date: 09/20/2018

There is a extreme exhaust smell that comes in my truck whenever I turn the heat on. The excessive fumes are causing my children and me to experience dizziness and headaches. The smell only comes in the truck when the heat is on. The smell is still strong even when I crack the windows. It's unbearable at this point and I'm afraid I mat experience an accident, because I'm become so lightheaded. The fumes are still excessive whether the truck is sitting or in motion.

19 Carrier/rack problem of the 2013 Ford Explorer

Failure Date: 09/11/2018

Goodyear fortera hl tires showed cracking after only 19,540 miles on 2013 Ford Explorer purchased new in January 2013. After this discovery, I need to replace all 4 tires. Tire numbers are dot 4b8t manufactured in canada on 3/2012.

See all problems of the 2013 Ford Explorer 🔎.

20 Carrier/rack problem of the 2017 Ford Explorer

Failure Date: 08/02/2018

Original tires that came with truck vertus s1noble2 255/50 r20 105 h are worn out after 15000 miles of normal driving. . Tread is at a minimum and tires look weak on side walls. . . Starting to crack. Tires need to be replaced after only 15000 mi.

21 Carrier/rack problem of the 2017 Ford Explorer

Failure Date: 07/23/2018

I was sitting in the drivers seat and dropped my belt clip for my cell phone between the drivers seat and the center console. I reached between the drivers seat and center console to retrieve my belt clip and as I brought my hand back up the bracket the seat is attached to sliced the side of my hand/thumb open. Blood shot out immediately so I drove to the emergency room where I received several stitches.

22 Carrier/rack problem of the 2016 Ford Explorer

Failure Date: 07/15/2018

Strong exhaust and very high levels of CO entering cabin at normal acceleration, very bad at hard acceleration I have multiple pictures of my CO sensor I had in the vehicle for some time now with lethal CO levels. I believe the exhaust manifolds have big enough cracks to flood in CO into the cabin through openings. Mine has had the 'dealer itsb' to resolve, no change and it registered higher after. Replace this manifold and seal this truck or buy it back from me Ford. If putting my family's life in danger daily doesn't scare you, the pictures and proof I have are enough for another lawsuit against you for this! I need to be contacted by a Ford rep (not a dealership) to resolve or my lawyers will follow up with you. -john cook dallas, GA 2016 Explorer limited 3. 5 na.

23 Carrier/rack problem of the 1998 Ford Explorer

Failure Date: 06/29/2018

Gas pedal bracket welding broke while driving and gas pedal is now just dangling - checked on internet and there are a large amount of complaints about same thing - should be a recall.

See all problems of the 1998 Ford Explorer 🔎.

24 Carrier/rack problem of the 2005 Ford Explorer

Failure Date: 04/01/2018

Abs light and advance tracking light and 4x4 light and car with tracking light all comes on and the braking jerk when stopping. Also low oil pressure light comes on even after oil change.

See all problems of the 2005 Ford Explorer 🔎.

25 Carrier/rack problem of the 2014 Ford Explorer

Failure Date: 02/01/2018

"driver side door ajar" light continues to come on each time I start the car. I have to open and shut the door to get it to turn off. That occurred for one month. Now the light will not turn off and the "transmission is not in park" light turns on while I am driving. In addition, the dome lights will not go off when I park the car unless I constantly adjust the light dial and eventually the dome light will go off when the doors are locked (30 minutes to get it off the other night). Regarding the rear transmission noise. Over 50 percent of the time when I am backing out of a parking spot, I hear a clunking sound as though I struck an object only to find that nothing is behind me. Finally, when I enter my car and start it, I hear a loud popping sound in the front windshield like the windshield glass is cracking. No idea what that may be.

See all problems of the 2014 Ford Explorer 🔎.

26 Carrier/rack problem of the 2017 Ford Explorer

Failure Date: 01/22/2018

Vehicle is two months old. Since pickup vehicle has had a smell of rotten eggs. More recently, I've been getting a reverb sound (like one window is cracked) which I can feel is due to a poor seal on the drivers door. When it was very cold here with 40mph winds I actually felt wind come in the door-seal. While the rotten egg smell subsided, I get an exhaust fume smell when parked near building rear-ways in, such as when I purchased the car and it was reversed against steps. The smell of the exhaust fumes fills the cabin causing a headache and having to crack the windows to avoid the smell. I've been avoiding driving the car, will be calling Ford soon to check for a fix for this. Brand new 2017 Ford Explorer sport and exhaust fumes filling the cabin, even with circulation selected, so it shouldn't be bringing outside air in. Further a poor seal / fitment of the drivers side door, possibly adding to this issue?.

27 Carrier/rack problem of the 2013 Ford Explorer

Failure Date: 11/11/2017

As I was driving down the road, my left windshield cladding flew off of my 2013 Ford Explorer without warning or accident. The car behind me almost was in an accident swerving to avoid it. This is evidently a common problem as there are multiple cases of this happening on the Explorer from what I've seen on multiple forums. I went to my local Ford dealership to discuss with them and they basically told me tough luck and they couldn't repair it. What? really? I evidently have to go to a glass shop, buy the pieces from Ford at a cost of $400, yes that is $400. They couldn't even point me in the direction of a glass shop but were happy to take my money for something that costs a total of $90 online as they told me �don't trust parts ordered online� but oddly enough I should trust parts manufactured by Ford when they created the original piece and bracket that holds it(which I also have to replace as it broke as well) that flew off at 60 mph.

28 Carrier/rack problem of the 2014 Ford Explorer

Failure Date: 10/22/2017

This is a follow up to NHTSA id 11019920 filed 8/26/17. Exhaust odor, smells like sulfur, strong, pungent, coming through dahs board vents during sustained acceleration and shortly after. The problem is repeatable every time: put vent system in recirculation mode, sustained acceleration over 3,000 rpm, wait 5 seconds, strong sulfur odor comes through dash board vents. I am now experiencing headaches on a consistent basis as I have been driving the vehicle more often for commuting since purchasing it in March 2017 with 25k miles. I am seeing a doctor and am building a case for more severe headaches with increased driving in my Explorer. Today, I decided to look under the vehicle - I am including photos of the exhaust manifold which shows a crack near the pipe-to-flange connection. And, no, my vehicle is not a police cruiser and it does not have aftermarket parts installed. How many more complaints do you need? TSB 14-0130 is Ford's cheap attempt to hide a very serious problem and avoid a costly recall of over 1 million vehicles. The evidence continues to mount, injuries have occurred, countless Explorer owners have expended much resources in filing complaints, and Ford says, "these vehicles are safe. We have not found a safety issue here". Ford has issued tsbs which do not address the problem. Their latest insult to offer to "inspect and repair" rear lift gates and drain valves, and reprogram the air circulation system is laughable, nothing more than a distraction to hide the real problem. Ford should put every Explorer on a lift and inspect the exhaust manifolds, and do extensive testing of the vacuum system that is connected to the air circulation system. Nhtsa: why is it taking you so long to address this problem? does someone need to die before you or Ford take this matter seriously? you have the evidence you need to force a recall, now!.

29 Carrier/rack problem of the 2016 Ford Explorer

Failure Date: 09/30/2017

Every time I drive the Explorer I get terrible headaches. My 11 year old daughter complains of the same thing. Have to keep windows cracked to let bad smell out of the cabin. When walking near car you can smell it and fills garage with terrible smell.

30 Carrier/rack problem of the 2004 Ford Explorer

Failure Date: 07/28/2017

When the Explorer was bought used in 2015 the cracks that are common in the glass lift gate cover panel did not exist. We purposely did not open the glass part of the lift gate to avoid cracking it. Eventually it cracked on its own just from opening the full tailgate. Then recently the lift gate latch keeper bolts/studs rusted to the point of failure behind the cracked panel and the glass lift gate released on its own. Luckily the Explorer was parked. However, the interior lights came on as a result. This drained my battery in this summer's heat. I had to purchase a new battery. To avoid this battery issue from happening again, I rigged the lift gate latch with zip ties through the holes to temporarily hold the lift gate shut. It won't hold long like this so I need to fix the attachment parts that rusted behind the glass and then the colored cover panel that is now badly cracked, the cracking of this very poorly designed and poor choice of material body part let water get behind it and hold there after it cracked like virtually all those on other Explorers. This trapped water caused rust of the latch attachment studs behind it. Ford's issuance of vsb's about this issue are proof they were fully aware of there bad material choice for this panel and I feel they should still be on the hook to repair and replace parts despite failure occurring after the vehicles warranty expiration, based on such a poorly designed and widespread tailgate issue that is later in the vehicle's life a safety issue, since the glass lift gate can open upon latch attachment bolt failure, due to rust.

See all problems of the 2004 Ford Explorer 🔎.

31 Carrier/rack problem of the 2014 Ford Explorer

Failure Date: 07/27/2017

The dealer had to replace the cracked exhaust, manifold/caralytic converter asmy. I was told that if this was not corrected fumes could get into the car. This is the same problem Ford is having with the police Explorers. I have heard that Ford is paying to have these repair. I wrote to Ford and they told me that they would not pay for this. Ford states "ther are no warranties in effect that would provide assistance for your concern" (marsha boyd). . Why are the police vehicles being repair?.

32 Carrier/rack problem of the 2013 Ford Explorer

Failure Date: 07/14/2017

Randomly honks with and with fob in or near car and without the car running. Check engine light comes on after getting fuel, and sometimes it does not stop the gas when pumping. . . . Send a code for sensor in fuel compartment. . . . Door panels crack.

33 Carrier/rack problem of the 2017 Ford Explorer

Failure Date: 06/01/2017

1st time I had my car washed through a drive through car wash the luggage racks on top of the Explorer lifted up. Took the vehicle to Ford dealership in el cajon CA (were the vehicle was purchased) and they wanted $500 to fix it. Did not give me a ticket with the problem listed on it. It was a brand new vehicle. They now lift in heavy wind or if I try to wash the top of the vehicle. Not sure of date was in 2017 right after bought the car.

34 Carrier/rack problem of the 2017 Ford Explorer

Failure Date: 04/18/2017

On January 27th, 2017, my wife and I leased a new 2017 Ford Explorer. Every time we operate the vehicle, we get extremely sick (some symptoms we experience are sore throat, running nose, headaches, and nausea that last hours after exiting the vehicle). This occurs about 10-15 minutes while driving/operating the vehicle. The heating system was set to 75 degrees fahrenheit and the windows were closed. After we felt sick we did shut off the heating system and open the windows but there was a slight odor in the cabin and we still feel several aliments. Doctor appointments have been made for myself and my 6-month-old daughter that was in the vehicle (this being my most significant concern). Ford motor corp installed a new exhaust system, removed the rear bumper and resealed any leaks, checked cabin pressure and tried to reseal any cracks that may allow exhaust to renter the cabin. Ford stated that the vehicle was fixed, after being brought to them for the third time (they said they found more leaks and resealed them), but refused to give me any documentation stating that the vehicle is safe for my family and myself to be in. The vehicle has been in and out of service several times, a Ford service technician located at sayville Ford test drove the vehicle with me and confirmed the same ailments. The vehicle was picked up from service after Ford stated it was fixed for a 3rd time and we were still getting sick when we drove the vehicle. We contacted Ford again and we advised them of the situation for a 4th time and their response was �by its very nature, new car smell is due to plastics and adhesives in the vehicle. It could be an irritant to some. Unfortunately, you may have to consider other options that may be available to you. �.

35 Carrier/rack problem of the 2015 Ford Explorer

Failure Date: 04/04/2017

My unit is suffering since day one from the exhaust issue, almost textbook to the typical description in the news; upon acceleration with the a/c on, the exhaust of the vehicle get in presumably through the back of the vehicle, which are then sucked into the a/c by it's suction units on the back and you end up smelling the exhaust gases for a while. The issue is specially present while the day is cold (mornings and nights), on climbs (inclined upwards roads) and specifically upon acceleration; it doesn't have to have the a/c max button on, the road type has no influence and its relative speed is not a factor but rather just acceleration. I took it three times to the dealer, specially after I read about the issue happening to other vehicles and they said with the modifications they did should be corrected (extension of the muffler, re-sealing the trunk door, other procedures), but it didn't!. Now I'm paying for an expensive car which has fouls and probably unhealthy odors getting into the car by its own design and have no recall or real solution to my problem. Please issue a recall or demand a real solution to the problem by Ford. If I would have the time and money I would have filed a lawsuit as I find almost a racket that you pay for a vehicle with such a bad design flaw and no real action to solve it from Ford. Also, it is not the only flaw as have had to repair the links of the front suspension (still under warranty) almost on every oil change visit, three times already, and the vehicle has less than 30k miles. Please help!!!!.



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