Equipment Problems of Ford Explorer - part 2

The sunroof fabric is sagging and partially obstructing my view through the rear view mirror.

See all problems of the 2020 Ford Explorer 🔎.

The moon roof cover was being opened backward, small plastic piece popped off. As that piece popped off the rollaway cover disengaged from the track and angled downward. When the moonroof cover was falling the metal piece that holds it straight slid out directly at my babies head! barely missed him! this has since been repaired at the dealership.

See all problems of the 2023 Ford Explorer 🔎.

It has been 1. 5 years since this recall and Ford has not remedied the problem in a timely manner.

See all problems of the 2018 Ford Explorer 🔎.

There is a large black box on the interior windshield surrounding the rearview mirror. This box blocks the defrost on the windshield, causing ice buildup on the windshield in this area thus causing ice buildup on the windshield wipers. This causes the windshield wipers to be ineffective at removing water, snow, slush, - whatever debris is on the windshield from being removed greatly decreasing visibility in freezing temperatures. I first noticed this when it started to get cold and my windshield wipers were making a strange noise. I got out of the car to see what was going on with the windshield and noticed the ice building up at the top middle of the windshield. As I drove, and the temperatures dropped, the top half of my windshield where this black box is iced up causing my windshield wipers to be ineffective on about the top half of my windshield. This greatly reduced visibility in already reduced visibility driving conditions. This was not just ice on the windshield. It was very obviously accumulating where this box is, due to ineffective defrost of the windshield.

See all problems of the 2025 Ford Explorer 🔎.

The sun shade for my 2020 Explorer has now joined the list of many others, where the sunshade drops and as it is now, I can’t see out my rear view mirror. Very dangerous!.

There is an odor in the passenger cabin. Seems unsafe.

See all problems of the 2017 Ford Explorer 🔎.

Panaromic sunroof blind became lose and is sagging, causing an unsafe driving experience, making it difficult to see out rear view mirrors.

See all problems of the 2021 Ford Explorer 🔎.

I am filing an official safety complaint regarding my 2015 Ford Explorer sport 3. 5l due to a dangerous and sudden power-steering failure that occurred while I was driving with my children in the vehicle. There were no warning lights, alerts, or symptoms leading up to the failure. The power steering went out instantly and without any indication that something was wrong. The moment it failed, the steering wheel locked up and became extremely difficult to turn, nearly causing multiple accidents. I had children in the car at the time, and this situation created an immediate and severe safety hazard for everyone in my vehicle and on the road. After this happened, I contacted (by phone) Ford directly. Without any inspection, hesitation, or further explanation, I was immediately told that the vehicle “needs a new steering rack and pinion. ” the quoted repair cost exceeds $3,000, on a vehicle I am still paying $500 a month for. I have since discovered that there are thousands of other Ford Explorer owners reporting the exact same issue, with the same model years, same sudden failure, and the same required repair. This is clearly not an isolated incident. This pattern strongly indicates a widespread manufacturing or component defect that poses a significant risk of injury or death. I am deeply concerned that Ford has not issued a formal recall for a problem that can cause an immediate loss of steering control at highway speeds and in everyday driving conditions. The number of publicly documented complaints online demonstrates that this is a systemic and dangerous failure that should not be ignored. I am requesting that NHTSA fully investigate this issue and require Ford motor company to issue a recall for the defective steering rack/power steering system in the 2015 Ford Explorer sport 3. 5l ecoboost w/o park assist, as well as any related model years or trims using the same components. Vehicle is available for inspection.

See all problems of the 2015 Ford Explorer 🔎.

The panoramic sunroof cover is not functioning properly. When it is open, it’s supposed to spool up in the back, but it is not working and the cover just drops back into the backseat, obscuring the view to the rear of the vehicle. It’s a very unsafe situation and upon doing some research, I have found this to be a very common problem with this car. No recall has been issued, but it is very clearly a manufacturers defect.

The sunroof shade is sagging. It broke from one day to the next, and it’s blocking my rear view.

**upon request, all failed components can be inspected anytime for any reason. From this date (01/23/26) forward. If any repairs or replacementa had been rectified by Ford, receipts of the repair(s) will be provided regardless. I cannot recall exactly when these issues started so my ball park is 5/11/22. That is literally 2 years of driving the car from the show room. I was getting some lights on my dash that I have lost all functions with the vehicle . . . Drivers assistance, airbags, up hill decent, pre- collision, no driving modes and the car felt normal. I was still under warranty so the repair that was done was an update to the bcm (is what I am told. ) so the mechanic did a reprogram to the module. About a year I noticed I was then getting check headlamp notification pin my dash. I check the lamps and all seemed to be just fine. Also I was dealing with a dead battery all the time. At least once a month. But I was told I needed to drive the car more often. No matter still getting a dead monthly battery and here and there "check headlamp". Approx last year 2025, I realized. It was really dark driving the SUV. I get out and long behold the low beam headlamp was out. Played with switches. . Nothing. Checked into just getting a new one. Its is a staggering 1. 5k!!!!per headlamp! well, the cops pull me over 4 times. For a headlight with leds why am I even having to price this? this platinum trim just h I 5 years old and I cant believe all the problems. Along with that I found that this is considered something for the owner has to replace due to owners maintenance. No. This needs to be recalled. Should have already been recalled. The dead battery. Well. . . I know am out of all warranties to the vehicle and Ford is shutting the door in my face for any "goodwill repairs" (so far) as of this very moment, I have a dead 2020 Ford platinum Explorer. Heads lamp is still out. Yet there is a recall on a backup camera. Complete joke and this is literally disappointing.

The sunroof shade cover has become unattached to the rollers on the sunroof track. This causes sagging of the sunroof sunshade, and limits visibility while driving.

The panoramic sunroof shade broke and hung down obstructing my view out of my rear view mirror. It is dangerous for me to be driving without being able to see behind me when my sunshade or sunroof are open. It is available to inspect. I brought it to a repair shop and they said it is a very common issue with Ford Explorers and an expensive repair. The vehicle wasn’t inspected by the manufacturer or police and there were no warning lamps. Ford is well aware of this issue and needs to fix it.

Manufacturer recall number25s72 NHTSA recall number25v442 vehicle had been taken to and left at the local Ford dealership all day (opening to closing on 11/28 and 12/23/25) twice now with no resolution to this recall ticket. Technician and service manager advised both times that the required update from Ford is not working and they believe the apim needs to be released, but Ford service (corporate) must authorize this. Almost two months since the initial appointment and I still have no answers as to when this recall will be addressed. As this is a safety related recall and my vehicle often replicates the problems which are listed in the recall, I would like this matter addressed with a little more urgency by Ford.

Since Ford issued the first recall notice for recall 24s02, I have been contacting my local Ford dealerships every few months to check whether the replacement parts were available. Each time, I am told the parts are still not in stock. As of today, multiple pieces of my vehicle have flown off while I was driving. This has become a serious safety hazard. Most recently, while driving on the freeway, a part detached from my car and the vehicles behind me had to swerve to avoid hitting it. I am increasingly concerned for my safety and the safety of others on the road. At this point, my vehicle does not feel safe to drive, but I have no alternative transportation. This appears to be a straightforward part for Ford to manufacture and replace, yet the delay has been unreasonable. Something needs to be done— I cannot continue driving a vehicle where pieces are literally coming off while in motion.

There is a recall out for Ford vehicles for the pillars outside of the windshield, mine flew off the windshield while driving in the interstate. I called Ford trying to schedule an appointment because the same thing happened to my boyfriend’s grandma and she told me there was a recall. I was informed that my VIN was not apart of the safety recall for whatever reason. The car is available for inspection upon request. I feel as if my car repair should be covered because it clearly is not a safe model of the 2015 Ford Explorer and the same thing is happening with other vehicles that are covered under the recall.

Unknown.

See all problems of the 2011 Ford Explorer 🔎.

The windshield trim on my car is missing. There is a recall on this but there is no remedy yet. With this not being fixed it is causing a safety issue with our car as well as allowing our car to flood inside when it rains. I have contacted Ford and they told me unfortunately there was nothing they could do at this time.

See all problems of the 2016 Ford Explorer 🔎.

12 v battery continues to die and I've had the car less than a year. On [xxx] the battery was dead. Our neighbor put it on his supercharger. On [xxx] the 12v battery low light came on while I was driving 30 miles away. It went off the next day and reappeared on Thursday [xxx] disappeared on Friday and back on Saturday. I called the future Ford on Monday and technician [xxx] said it only showed 15% charge. I took it in to the dealership and it was kept over night and the next day he said it was charged to 90%. I was not happy with the "you can come and get it". I told him I'm a [xxx] and bought this car so I wouldn't breakdown and now I don't feel safe with it. He checked the charge again while we were on the phone and he said it dropped to 80%. He said thats not good it will probably need a new battery. That evening he text and said it is fully charged and I can come get it without a new battery. I was not happy as I've received no reason for why it was losing charge. So I did some research on my on and text him back that evening. I told him about my research and found this was an ongoing problem and that they need to find out what is causing the draining issue. I'm sure the dealership had to know as there was a recall for this issue. I suggested a parasitic test, or software glitch issues to check. He said they would run the parasitic test. . He said it would take several days. I checked back on 12/4/25 and he said no progress today. I told him I want a copy of all the test run. Wouldn't you know it he gets right back to me saying a handful of modules need updated software. That they will attend them this morning. I think they were trying to get out of the fix as my warranty runs out this month. Why are only certain vehicles being recalled (mine not one of them), when they all should be recalled. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Somehow the sun shade for the sun roof has started sagging. It’s like it suddenly popped out of its tracks and it can block the rear view which is very unsafe.

My backup camera is in reverse. When I use it everything is on the incorrect side which is a safety issue when backing up.

See all problems of the 2013 Ford Explorer 🔎.

The dash at the bottom of windshield and where the dash meet is coming up.

The sliding roof mechanism for the sunroof failed and droops into the backseat impairing vision. This can be triggered accidentally while driving causing zero rear visibility. This is part of the sun roof that is the shade keeping the sun out of the car. With extremely little use on my 2021 Ford Explorer this mechanism has failed causing this dangerous malfunction. I found may posts in facebook describing this same issue. [xxx] there’s just one example of many people having this issue. There’s component was taken to the Ford dealership where I was provided a verbal quote of more than $4,000 to fix, which is not feasible. There were no warning signs. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I do not no at this time.

Ever since the last recall got resolved the car has failed to go into the gear it’s set to. Such as it fails to go in park when you shift it into park. This is a serious issue as I have now almost rear ended cars in parking lots a few times because of this issue.

These parts are still unavailable. This should be a class action lawsuit.

Sun roof, moon roof collapse while driving . Making rattling noise.

See all problems of the 2022 Ford Explorer 🔎.

The shade covering my sunroof does not roll back properly. It leaves layers of fabric hanging in the backseat, which can block the drivers rear view if they are unaware of the issue. I’ve researched this issue online and it appears to be a pretty common issue.

The odometer has been tampered with. Per the carfax the last reported odometer reading was at 218,737, and now it reads 160,000. We just bought the car today and are figuring this out afterwards. We have all the evidence. Please contact me as this has never happened to us and we do not know what to do.

Panoramic sunshade problem (roll back issue).

Air conditioner turns on by itself even after being manually turned off, happened multiple times. This occurred with the manual start and the vehicle running / moving.

Engine over heat warning while driving and I checked there is a coolant leakage.

See all problems of the 2014 Ford Explorer 🔎.

What component or system failed or malfunctioned, and is it available for inspection upon request? sunroof headliner assembly failed. The headliner fabric detached and came off the track without an prior misuse or manual operation, it simply fell loose on its own. The material is now sagging and when trying to use the sunroof the fabric hangs in the line of vision causing a safety hazard. How was your safety or the safety of others put at risk? while the issue did not cause an immediate accident, the loose headliner obstructs visibility while trying to use could become a distraction to the driver. It blocks the driver's line of sight or interferes with airbags in an emergency. Has the problem been reproduced or confirmed by a dealer or independent service center?the failure occurred spontaneously and I have a appointment to take the dealership for further inspection. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no formal inspection has been completed at this time. The issue will be presented to a Ford service center for further evaluation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning lights or messages appeared prior to the failure. The issue occurred suddenly and without any prior indication. The fabric and track system separated unexpectedly during normal stationary conditions.

The sunshade portion of the moonroof does not retract when opening the moonroof. It simply hangs down, completely blocking the rear view of the driver when using the inside rear-view mirror.

The dash board is warped and literally peeling off. I took it to a dealer to get it looked at to see if Ford could help. They won't. My concern is that if the airbag had to deploy, they won't operate properly. I don't know what to do.