Service Brakes Problems of Ford Explorer - part 2

Ford Explorer owners have reported 332 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.

36 Service Brakes problem of the 2016 Ford Explorer

Failure Date: 03/15/2025

I believe the 2016 Ford Explorer that I own was sold to me with the wrong front brake rotors. The issue with the rotors became apparent after removing the tires. Component has not been inspected by manufacturer, police, or insurance representative. No warning lights appear on instrument panel. A weird stutter is happening an I think it’s causing issues with the transmission.

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37 Service Brakes problem of the 2025 Ford Explorer

Failure Date: 03/02/2025

Put car in park. SUV rolled back & damaged my garage door. Also damaged my trunk of SUV.

See all problems of the 2025 Ford Explorer 🔎.

38 Service Brakes problem of the 2013 Ford Explorer

Failure Date: 01/12/2025

Failure break systems, failure break systems.

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39 Service Brakes problem of the 2025 Ford Explorer

Failure Date: 01/01/2025

I bought the car in December and I was only able to take it out on the road in January, when it started to have problems with the software and brake system. I brought it to the dealer's workshop where I bought it, but they haven't solved anything and they say that the faults the car presents are normal.

40 Service Brakes problem of the 2022 Ford Explorer

Failure Date: 11/24/2024

A bolt sheared off of the wheel assembly and got stuck between the rotor and break pad causing damage to rotor and break pad. This has since been repaired by the dealership, I am not aware if it was inspected by the manufacturer. I have pictures of the damage from the dealership. No warning lamps or messages prior to the failure. It was in the dealership 900 miles (3 weeks earlier) for an oil change and tire rotation.

See all problems of the 2022 Ford Explorer 🔎.

41 Service Brakes problem of the 2023 Ford Explorer

Failure Date: 11/21/2024

On 11-21-24, I was traveling down the interstate going at 60mph when a car began to urgently brake, I proceeded to hit the brakes as well and my car would not stop, at the time of the impact no air bag deployed, driver seat belt did not lock, my driver seat moved, no pre-collision assist came up for this accident. No prior issues or lights on dash.

See all problems of the 2023 Ford Explorer 🔎.

42 Service Brakes problem of the 2020 Ford Explorer

Failure Date: 11/13/2024

Driving down the highway 65mph, cruise on, car makes an abrupt violent jerk forward, tires squeal, and car starts fishtailing across all lanes of traffic. Seems as if car spontaneously slammed on the brakes. Nothing crossed in front of the vehicle, nothing in the road, both hands were on the wheel, feet resting on the floorboard. Nothing displayed on the console. Once control was regained car drove per usual, no issues.

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43 Service Brakes problem of the 2014 Ford Explorer

Failure Date: 11/04/2024

Abs module is bad with trouble code u3000-49 abs module internal problem. Abs system is disabled and also traction control function is disabled. Abs module is on nationwide back order. This is a safety concern as the abs system is not functioning.

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44 Service Brakes problem of the 2015 Ford Explorer

Failure Date: 10/28/2024

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the abs and several unknown warning lights illuminated. The contact stated that the failure occurred while he was out of town. The vehicle was taken to an independent mechanic where it was diagnosed with a failed abs module. The contact was informed that the abs module needed to be replaced. The vehicle was not repaired. The contact was informed that the abs module were on back order. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

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45 Service Brakes problem of the 2025 Ford Explorer

Failure Date: 10/24/2024

On October 24, 2024, my 2025 Ford Explorer st experienced a sudden steering column lock and complete loss of braking while I was driving, leading to a crash and injuries. The vehicle had approximately 800 miles and was a warranty replacement provided weeks earlier. Prior to delivery, the dealer referenced a quality assurance hold of about two months on this vehicle, which was not disclosed to me in any detail. The simultaneous loss of steering and brakes suggests a potential common cause safety defect that may affect other 2025 Explorer st vehicles. My insurer state farm is currently conducting a cause and origin inspection. I request NHTSA review for a potential defect trend.

46 Service Brakes problem of the 2020 Ford Explorer

Failure Date: 10/01/2024

The vehicle is equipped with electric power brakes which will intermittently stop working resulting in no power brakes. It doesn't warn you that the pump has stopped working just a very hard brake pedal and no braking effort, failure to slow down.

47 Service Brakes problem of the 2018 Ford Explorer

Failure Date: 09/13/2024

My vehicle has defect in the electronic power brake assist system that lead to extended stopping distances and cause me to hit someone from behind.

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48 Service Brakes problem of the 2017 Ford Explorer

Failure Date: 09/11/2024

The inside rear brake pads sustained a 66% loss of material in 9260 miles of normal driving. The vehicle was serviced on 10-03-23, 53,446 miles, the fronts pads had 7mm and the rears had 6mm. The vehicle was again service on 09-11-24, 62,706 miles, the front pads had 6mm and the rear had 2mm. I had the dealer take the rear brakes apart and check everything for why the pads wore down so fast. The findings were that all components were in good working order and the outside rear pads actually had 5mm and the inside rear pads had 2mm. The dealer told me they couldn't find a problem as to the extreme wear. I contacted Ford and they couldn't or wouldn't help due to no problem found and brakes being a wear related part. All work was performed at lithia Ford of boise.

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49 Service Brakes problem of the 2013 Ford Explorer

Failure Date: 09/10/2024

The contact owns a 2013 Ford Explorer. The contact stated that upon starting the vehicle, the abs, traction control, and several other unknown warning lights illuminated. The contact took the vehicle to an independent mechanic where a diagnostic test was performed. The contact stated that the brake lines were flushed, and brake fluid was added to the vehicle; however, the failure returned several days after the repair. The vehicle was taken back to the mechanic where an abs pump fault code was retrieved. The contact was then informed that the part needed to repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.

50 Service Brakes problem of the 2021 Ford Explorer

Failure Date: 08/24/2024

Hi, I am concerned about the safety of my vehicle. I brought it to the attention of Ford motor company and an authorized dealer that I am getting a parking brake warning on my dashboard. The authorized dealer inspected it, and said that the braking system is contaminated due to liquid spilling from the damaged cupholders. I communicated to them, that 1. The cupholders are clearly not strong enough to be placed over a critical component of the vehicle such as a braking system. 2. I think that this is a design flaw as there are normally drips and spills from having liquid in your car, especially in the designated place for it (cupholders). I should not be held liable for the repair to the braking system. They insisted this should be for my account, and if I decided not to fix it, it could lead to the entire braking system malfunctioning while the car is in motion or at a stand still. I am noting this with the department of transportation for investigation hopefully prior to an incident/accident taking place and the risk of a fatality, I have communicated to the dealer but they feel they have no accountability for this. While this may seem to be a cosmetic issue "just a cupholder", it is directly over a critical system of the car, and based on research I have done, I am not the only one with a broken cupholder in my Ford Explorer.

See all problems of the 2021 Ford Explorer 🔎.

51 Service Brakes problem of the 2020 Ford Explorer

Failure Date: 08/18/2024

When slowing down around 27mph car downshifts so hard it jerks. If someone would have been behind me they would have probably hit me.

52 Service Brakes problem of the 2018 Ford Explorer

Failure Date: 08/07/2024

The contact owns a 2018 Ford Explorer. The contact started while driving at approximately 20 mph, the check engine warning light and several unknown warning lights were illuminated. The electrical system shut down and the engine stalled. The instrument panel became inoperable. Additionally, the power steering became inoperable and the brake pedal was depressed, but failed to respond, causing the contact to lose control of the vehicle. The vehicle drove off the road and violently crashed into a ditch. The air bags failed to deploy. The contact sustained a significant whiplash and a stiff neck. The contact had not yet received medical assistance. The contact was able to exit the vehicle through the front driver's side door. The vehicle was towed to the contact's residence. There was no police report filed. The contact stated that the front passenger's side and the front undercarriage of the vehicle were significantly damaged. Additionally, the contact stated that while attempting to restart the vehicle, the vehicle emitted smoke. The contact immediately turned off the vehicle. The dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing, and to call back to file a report once the VIN was available. The manufacturer also referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

53 Service Brakes problem of the 2015 Ford Explorer

Failure Date: 08/03/2024

The contact’s brother owns a 2015 Ford Explorer. The contact stated while the vehicle was being driven by the owner, the brake pedal was depressed; however, the vehicle failed to stop. The parking brake was used to stop the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that an independent mechanic unofficially diagnosed the vehicle powertrain failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,400.

54 Service Brakes problem of the 2021 Ford Explorer

Failure Date: 07/27/2024

Part 573 safety recall report 23v-675 the recall that is has been applied causes safety issues with the car when driving forward or in reverse. When putting the car into park the parking break auto applies. Now that is great however. . When putting the car into reverse or drive it does not release until the accelerator is applied. Now the problem is that the electric parking brake is delayed vs the acceleration causing the car to jerk forward or in reverse when the accelerator is applied. It acts like your trying to do a burn out holding down the break and it releases. This is not safe. A worker at the dealer almost rear ended a power pole in the parking lot because of this. My suggestion is to have the electric parking brake disengaged automatically when the car is put into drive or reverse. This will keep the protection of the electronic parking break being applied while in park and allowing smooth transition back to drive and reverse. Why has this issue been brushed under the rug. .

55 Service Brakes problem of the 2017 Ford Explorer

Failure Date: 07/20/2024

While going up a steep hill or mountain the car starts to over heat when you stop pressing the gas the car will start to go back down in to cooler numbers and you can start driving again with no issues until you hit another hill. . Car breaks wear out excessively also the car jerks when going into gear to shift.

56 Service Brakes problem of the 2013 Ford Explorer

Failure Date: 07/06/2024

Unknown. Vehicle disengaged from park to neutral while in garage after vehicle was shutoff (approximately 3-5 minutes ). Vehicle rolled out of garage crossed the street and stopped in neighbors yard. No damage occurred. Incident happened within the last hour, so nothing has been inspected as of yet. I have been hearing an electronic hum with the sound of moving parts in the driver side rear end after I place the transmisson shift to park and then turn the key to the off position. I'd estimate that has been happening sporadically for the last year. If the electronic parking module or it's component is located in the driver rear end of a 2013 Ford Explorer I would think that may the issue.

57 Service Brakes problem of the 2017 Ford Explorer

Failure Date: 06/22/2024

This is the second time again 15 minutes that I've had to continue to put in these complaints about the recalls it is you know everything else about not being notified about all the recalls which I think there are between 10 and 12 all the way from the rear towing to the a pillars to the headlight all the way down to the Cadillac converter cam trimming assembly etc not been notified one time bye anyone nothing george coleman Ford dealership. Very unprofessional and I'm very pissed off right now I've spoke lol let the message for james farley ceo of Ford and I will be letting him know everything that has been going on because of the a pillars of water has been able to get inside the vehicle because that is the rubber around the front windshield which is supposed to have been you know done accurately and which it wasn't because if it was there wouldn't be a recall but I'm getting pretty pissed off to have to find out all these recalls on my own and for the Ford dealership where I bought the vehicle has not tried to reach out whatsoever even about the roof rack recall they have the parts in but they had not notified me so therefore if anything happens during the for the headlight if I get a ticket y'all will be held responsible if I get into a bad car wreck y'all will be held responsible because of the rear toe link that's a very important part because it will make you crash into a ditch and die and yeah I'm just I'm pretty pissed right now I can't wait for james farley to call me back because he's going to he's going to find out how pissed I am and I'll go above the ceo and talk to the Ford family about these issues along with leaving bad reviews and y'all get deducted for every complaint. There's one person at george coleman Ford that I would like to extend my gratitude towards and I don't know his first name his name is mr shockley that is a great man he's been the most helpful and he has went above and beyond to help me and my wife when I did ask him about the.

58 Service Brakes problem of the 2015 Ford Explorer

Failure Date: 06/14/2024

Sudden unintended acceleration of the vehicle when slowing to park vehicle. This has happened on 2 occasions- both scenarios the same: slowing and turning left into a parking space, foot on the brake, almost to a complete stop and the vehicle suddenly accelerates out of control. The 1st time into a tree, the 2nd time into a parked/unoccupied vehicle. The brake was applied w/o response, the vehicle would not stop. I am certain my foot was not on the gas. Fortunate no one was injured.

59 Service Brakes problem of the 2021 Ford Explorer

Failure Date: 05/22/2024

All of the adas along with the brakes of my vehicle fail. The dealership failed to inform me of the recalls prior to purchase. The dealership in town shows all of the parts in stock in their parts department but claim not to have any parts available. When I called, I was given the runaround then sent to a voicemail. When I showed up to the dealership they stated they can only order certain amount of parts and I wasn’t on the list yet was told over the phone I was placed on the list on may 22 2024.

60 Service Brakes problem of the 2016 Ford Explorer

Failure Date: 05/03/2024

Unknown overall something within while driving my truck I had starting hearing a grinding sound while turning and then the steering started to lock up, very unsafe and while my children were going to school had me in panic mode in which I never experience out of all the vehicle ive had and paid off.

61 Service Brakes problem of the 2022 Ford Explorer

Failure Date: 04/29/2024

1. I had received a Ford motor company Ford customer service division, p. O. Box 19043, dearborn, michigan 48121-1904 safety recall notice 23s55/NHTSA recall 23v675 letter dated November 2023. 2. Below are my responses to above questions. . . - what component or system failed or malfunctioned, and is it available for inspection upon request? answer: a rear axle bolt may fracture. They have inspected months ago. - how was your safety or the safety of others put at risk? answer: I am concern for my wife's safety. - has the problem been reproduced or confirmed by a dealer or independent service center? answer: koons is very aware as I have reached out to service advisors, and sent correspondence (web site emails. . . Don't have copies though) between apr24 - jul24. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? answer: yes; months ago. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? answer: not that we are aware of. Our trigger was the letter sent to us in November 2023. Summary: the letter we received is dated November 2023, we started reaching out to koons in April 2024, and constantly following up with them. All the same answer. . . Waiting for the part to arrive. That only 5 of these parts come out once a week. I finally gave up in July 2024, as I advised them (by sending web site email, and sending service advisor cell phone a test that we communicate by) that I was going to report to problem to your agency. No response back from either of them. I have written down dates and each time I reached out to them with no luck at all, which is on the original recall letter. To be honest, I am very concern as this is my wife's vehicle to drive. I have advised her to use her parking brake when parking, but understand that there is other impacts if the axle would crack.

62 Service Brakes problem of the 2020 Ford Explorer

Failure Date: 04/14/2024

The lift ajar lights came on, lift wont lock so it goes back up umless I push it down manually but the warning light “lift ajar” keeps going on everytime I turn the engine on. Im afraid that the lift would open up while im driving .

63 Service Brakes problem of the 2021 Ford Explorer

Failure Date: 04/09/2024

The recall to replace the rear axle bolt was completed and new boil installed. They left the automatic emergency brake program engager which results in the vehicle lurching forward or backward when shifted into gear and results in collisions with other vehicles as the collision detection system is not working.

64 Service Brakes problem of the 2011 Ford Explorer

Failure Date: 04/01/2024

Hidráulic problem.

See all problems of the 2011 Ford Explorer 🔎.

65 Service Brakes problem of the 2011 Ford Explorer

Failure Date: 03/29/2024

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 60 mph, the exterior a-pillar trim detached from the vehicle on the highway. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

66 Service Brakes problem of the 2020 Ford Explorer

Failure Date: 03/22/2024

On 3/22 I was driving my 2020 Explorer east bound on mississippi Ave just past the havana intersection in aurora, CO when all kind of warning lights lit up on the dashboard. (parking brake engaged, pre collision prevention system failure, abs light, check break system and other warning lights as well) the vehicle had a hard time stopping when I applied brakes almost caused a collision.

67 Service Brakes problem of the 2000 Ford Explorer

Failure Date: 03/09/2024

The contact owned a 1999 Ford Explorer. The contact stated that while driving at 45 mph, and the brakes were depressed, the vehicle fishtailed crashed into a ditch and rolled two times. The contact stated that the air bags did not deploy. The driver sustained head, arm, and back, injuries and the passenger sustained head, neck, finger, and back injuries. Medical attention was sought. A police report was filed. The vehicle was towed to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 190,000.

See all problems of the 2000 Ford Explorer 🔎.

68 Service Brakes problem of the 2020 Ford Explorer

Failure Date: 01/30/2024

The contact owns a 2020 Ford Explorer. The contact stated while driving at undisclosed speeds, the passenger’s side rear brakes were scraping. There were no warning lights illuminated. The vehicle was taken to the local dealer for NHTSA campaign number: 23v675000 (power train). The vehicle was repaired; however, the brake failure persisted. The manufacturer was not notified about the failure. The failure mileage was approximately 40,000.

69 Service Brakes problem of the 2020 Ford Explorer

Failure Date: 01/25/2024

We turned the vehicle on and a parking brake error came up on the dashboard followed by the dashboard lighting up with a lot of warnings. The vehicle was turned off and back on but continued with the error. Because we were out at a store and not home, we tried to drive it. We placed it in reverse and when put in drive, the brakes did not work with engaged. There was a small bumped that was able to stop the vehicle. I called Ford and they offered to run diagnostics on the vehicle for next week but could not guarantee a paid rental for the length of time needed for the repair. After exiting the vehicle, letting it rest for 5 minutes and restarting again, we were able to drive home with the brakes working again.

70 Service Brakes problem of the 2023 Ford Explorer

Failure Date: 01/08/2024

There seems to be two issues of concern; 1. Braking system . . When you are in your car, you can hear constant clicking from the engine and the brake light keeps turning and on and off. The light keeps indicating that the brake is on. This happens continuously every day. 2. Steering… when you are switching lanes, it’s not a smooth transition. It feels like a jerk each time and feels like if you were to put the brake, the car will flip over. Very concerning. Happens all the time.



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