Tank Mounting Problems of Ford F-150 - part 1

The contact owns a 2001 Ford F-150. The contact stated that while driving approximately 15 mph, the fuel tank became detached from under the vehicle. The vehicle was towed to an independent mechanic, who replaced the fuel tank and the fuel pump. The manufacturer was not notified of the failure. The approximate failure mileage was 172,000.

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Vehicle will not start when parked on a decline of approximately 8% and fuel level below 1/4 of tank or less than 100 miles on fuel warning indicator. Low fuel warning light comes on and vehicle will not start until on level ground. I am not comfortable traveling off-road or in mountains if fuel level is below 1/4 tank as this issue may cause vehicle to stall resulting in an accident or being stranded.

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My 2003 f150 had the straps holding the gas tank snapped while traveling down the interstate at 65 mph, I could see flames on the road from the fuel leaking when the tank hit the highway. Once I stopped the truck, I found the gas tank had fallen off and was dragging the ground leaking fuel everywhere, I had 20 gallons of fuel leak out so I had to call the bristol, va fire dept. To come clean up the fuel spill, there was no damage to the truck other than the fuel tank and the straps that I know of needing to be replaced. The local Ford dealer tells me that Ford has a recall on this in areas of the country, but not in virginia. The Ford recall says it is only in areas that use road sale (high corrosion) areas such as kentucky and west virginia, I live in virginia near the kentucky boarder ( within 20 miles) I feel the recall needs to be expanded to virginia the Ford dealer told me they have seen other issues like this in their shop. This recall needs to be expanded quickly I was blessed that the sparks from the tank dragging the ground did not result in an explosion and fire that could have led to serious injury or possibly my death or even someone else being injured this is a huge issue that needs to be addressed.

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The contact owns a 1998 Ford F-150. While driving approximately 40 mph, the contact heard a grinding noise from under the vehicle. The contact stopped the vehicle and noticed that the fuel tank was detached from the vehicle. The vehicle was towed to an independent mechanic and the contact was advised that the fuel tank and fuel tank straps would have to be replaced. The vehicle was found to be included in the recall associated with NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The dealer was made aware of the failure and stated that they would not cover the repairs performed on the vehicle because it was not taken to an authorized dealer for the recall repairs. The vehicle was repaired. The approximate failure mileage was 150,000. Updated 6/12/12 updated 06/21/12.

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1999 Ford F-150. Consumer writes in regards to recall repairs not being completed the dealer informed the consumer that one of the two straps was completely rotted and just hanging there and not supporting anything. Therefore, the gas tank was being held in place by only one strap. The dealer stated they could not make the repairs due to the corrosion, as it had affected the frame where the gas tank attached too. The consumer stated ever since he went to the dealer, there is an odor of gas emitting from the vehicle.

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The contact owns a 2002 Ford F-150. The contact was driving 35 mph when the fuel tank detached from the vehicle. The vehicle was taken to the dealer where the dealer confirmed the failure. The manufacturer was contacted but the vehicle was not repaired. The failure and current mileages were 202,000. Updated 05/02/bf the consumer stated the gas tank detached from the vehicle due to the straps securing the tank to the body broke due to rust. When the gas tank detached, it fell on top of the vehicle's skid plate which saved it from hitting the ground. The vehicle was taken to the dealer, where they replaced the straps. However, they did not remove and inspect the tank. They removed the skid plate while holding the tank in place and then replaced the straps. The repair was completed. However, when the consumer put the fuel in the vehicle, fuel started leaking immediately. The consumer was informed by Ford, the recall did not cover holes in tanks caused by defective straps unless the tank fell completely out of the truck and hit the ground. The consumer replaced the gas tank at his expense. Updated 05/30/12.

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The contact owns a 1997 Ford f150. The contact stated that while driving 40 mph, the fuel tank straps fractured and the fuel tank detached from the vehicle abnormally. The fuel tank detached and spilled nineteen gallons of fuel onto the ground. A hazmat team was notified to assist with the clean-up and the vehicle was towed to a local mechanic who replaced the fuel tank, sensors, the fuel tank straps and the fuel tank hoses. The manufacturer was notified of the failure but advised that the vehicle was not included in NHTSA campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) due to the state the contact resided. The manufacturer offered no assistance. The failure mileage was 139,429.

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The contact owns a 2002 Ford f150. The contact was driving 35 mph when the ignition caught on fire and melted the area where the ignition key was located. The contact merged onto the shoulder as the fire independently diminished. The contact received burns to the fingers. He then attempted to reinsert the key into the ignition however, to no avail. The vehicle was pushed to the contact's residence and later towed to the dealer. The dealer informed the contact that the ignition would need replacing. The contact also received notification of NHTSA campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) for corrosion of one or both of the fuel straps. The contact stated that the dealer would not repair the vehicle under the recall but was not advised as to why. The manufacturer was notified who offered no assistance and could not provide a reason why the dealer would not repair the vehicle under the recall. The vehicle was not repaired. The failure mileage was 101,000.

Consumer writes in regards to 1998 Ford F-150 truck and safety repairs the consumer was denied reimbursement for the repair cost he incurred. Ford stated the repair was completed after the eligibility date of the refund reimbursement plan.

The contact owns a 2003 Ford F-150. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to an authorized dealer and the contact was advised that the fuel tank was also corroded, but that failure was not addressed in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 57,000.

The contact owns a 2000 Ford F-150. The contact stated that both of the fuel tank straps fractured and as a result, the fuel tank was sitting on top of the skit plates. The contact also mentioned that the fuel tank was leaking due to the corrosion damage around the straps. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) did not include the fuel tank. The vehicle was not repaired. The failure and the current mileage was 164,621.

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After replacement of the fuel tank straps per campaign number 11v385000, I found that when I was refueling the gasoline was pouring out from under the car at about 1. 5 gallons. Went back to the dealer because I the problem wasn't present till the straps were replaced. I was told I needed a new fuel filler neck which was not covered by the original recall, so I went to private shop for a less expensive repair. Upon inspection in replacing the fuel filler neck, my mechanic notified me that I also needed a new gas tank because of corrosion of both the filler neck and the tank. This tank strap recall cost me more in parts and labor than the straps alone cost Ford. Would I have been better off letting the tank drop and catch on fire in my fully covered 1997 vehicle? the insurance money alone would've gotten me a better vehicle, but I love my truck! hoping enough complaints will initiate and investigation and recall so I can get my reimbursement. For now, I will hold onto the old tank and all the parts in case I need proof of problem.

The contact owns a 1997 Ford F-150. The contact stated that the vehicle was included in the recall under NHTSA campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to an authorized dealer and the fuel tank straps were replaced under the recall. The dealer also stated that the fuel tank was fractured and needed to be replaced. The fuel tank was not replaced because that repair was not included in the recall. The approximate failure mileage was 133,000.

The contact owns a 1997 Ford F-150. The contact stated that the dealer repaired the fuel straps under the recall associated with NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting), but the defective straps created a hole in the fuel tank and caused a fuel leak. Both the dealer and manufacturer were notified, but denied any assistance with repairs because the fuel tank was not included in the recall. The fuel tank was not repaired. The approximate failure and current mileages were 133,000.

The contact owns a 1998 Ford F-150. The contact noticed that there was a very strong fuel odor coming from the fuel tank. The contact also received the recall notice associated with NHTSA campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to the dealer and the dealer was made aware of the fuel odor. The dealer stated that they would only repair the fuel tank straps and not the fuel tank because the fuel tank was not included in the recall. The vehicle was not repaired. The failure mileage was 135,000 and the current mileage was 136,000.

The contact owns a 1997 Ford F-150. The contact stated that after having the vehicle repaired under the recall associated with NHTSA campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting), the fuel tank developed a leak. An authorized dealer verified that the leak developed while performing the repairs. The manufacturer was made aware of the failure and offered no assistance. The vehicle was not repaired. The failure and current mileages were 118,123.

The contact owns a 2000 Ford f150. The contact stated that the vehicle was repaired under NHTSA campaign id number:11v385000 (fuel system, gasoline:storage:tank assembly:mounting). After the repair, the fuel tank began leaking. The contact called the dealer and the dealer informed the contact that they could only repair the fuel tank straps at no cost only once under the recall. The manufacturer was also contacted and advised him that the fuel tank would not be covered by the recall. The vehicle was not further repaired. The failure mileage was 135,892.

The contact owns a 1998 Ford F-150. The contact stated after receiving NHTSA recall campaign number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and having the vehicle diagnosed they advised him that the fuel tank began to leak and they were not going to replace it. The vehicle two straps were repaired but not the fuel tank. The manufacturer was contacted and they offered no assistance. The failure and current mileage was unknown. The VIN was unavailable.

The contact owns a 1999 Ford F-150. The contact received notification of NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer for repairs. During the recall repairs, the fuel tank began leaking abnormally due to corrosion of the fuel tank and straps. The manufacturer was contacted and they advised the contact that they would not replace the tank or the straps. The failure and the current mileages were approximately 208,846.

The contact owns a 2001 Ford f150. The contact received notification of NHTSA campaign id number: 11v385000 ( fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer for repairs. While the vehicle was being serviced, the fuel tank was fractured and began leaking gasoline. Neither the dealer nor the manufacturer offered any assistance with the failure since the recall did not include repairing the fuel tank. The current and the failure mileages were 129,400. The VIN was not available.

The contact owns a 1997 Ford F-150. The contact stated that he received a recall in regards to NHTSA campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). After taking his vehicle into the dealer, they advised him that the fuel tank was rusted and had started to leak. They refused to do any repairs to the vehicle. The manufacturer was not contacted. The failure mileage was approximately 112,000. The VIN was unavailable.

The contact owns a 1997 Ford F-150. The contact stated that one of the fuel straps fractured from the fuel tank and caused the tank to hang abnormally from the vehicle. The contact received notification of NHTSA campaign id number: 11v385000 (fuel system gasoline: tank: assembly: mounting) and received repairs under the recall however, the fuel tank continued leaking fuel and the manufacturer refused to replaced the tank. The vehicle was not further repaired. The failure and the current mileages were 246,000.

1997 Ford F-150. Consumer writes in regards to recall and fuel tank the consumer stated he first noticed the problem when he smelled gasoline just after pulling into a parking lot. Upon investigation, he noticed gas on the top half of the gas tank on the driver's side. Alarmed, he looked for the cause and noticed that one gas tank strap was broken and the tank had fallen and was hanging down at an angle. The consumer then received a letter from Ford informing him of a recall, but Ford would not authorize the dealer to replace the damaged fuel tank, but only the straps. It was verified by the dealer, that the top of the tank was leaking. However, Ford still refused to replace the tank.

The contact owns a 2002 Ford F-150. The contact stated that the vehicle was repaired under the recall associated with NHTSA campaign id number 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) on November 23, 2011. The fuel tank had been leaking fuel ever since the repair. The contact stated that the leak was caused by the straps being taken off and replaced. The contact felt that the manufacturer should be obligated to repair the fuel take in addition to repairing the fuel tank straps. The failure mileage and current mileages were 130,556.

The contact owns a 1997 Ford F-150. While parked, the contact smelled an odor of fuel and noticed fuel leakage near the driver's side fuel tank strap, which was completely fractured. The fuel tank was damaged due to the faulty fuel tank straps. There was a recall associated with NHTSA campaign id number 11v385000 (fuel system, gasoline: storage: tank assembly: mounting); however the contact stated that the fuel tank replacement should also be included in the recall. The vehicle was in the process of being repaired under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was unavailable.

1997 Ford F-150. Consumer writes in regards to recall repair the consumer stated the dealer should cover the cost of the new tank and labor.

The contact owns a 1997 Ford F-150. The vehicle was included in the recall associated with NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and was repaired. After the repair, the contact noticed that fuel was leaking near the rear strap of the fuel tank. The vehicle was taken back to the dealer where the technician advised that the fuel tank was not covered under the recall. The contact stated that the corroded straps fractured was what caused the failure and the manufacturer should replace the fuel tank as well. The vehicle was not further repaired. The approximate failure mileage was 113,628.

1998 Ford F-150. Consumer writes in regards to recall notice related to faulty bands holding the gas tank when the consumer contacted the dealer to make an appointment, he was informed there were no parts available.

2000 Ford F-150. Consumer states wheel rims started to rust out in one year the consumer also stated the bumper rusted out in one year, and the abs light illuminated. The brakes were inspected several times, but no problem was found. The high beams would not come on, the plastic on the outside rearview mirror fell off, the dome light in the cab wouldn't come on, and the tailgate wouldn't close, the windshield wiper washer, wipers and heating system did not work. The power steering pump leaked all the time, the gear shifter wouldn't go into park. The fuel strap failed three years ago and caused the fuel tank to fall to the ground.

2000 Ford F-150. Consumer writes in regards to recall for a faulty strap that holds the gasoline tank the consumer stated he received a recall notice regarding faulty fuel straps that held the gas tank in place. The consumer stated he was well aware of the problem as the tank actually fell off his vehicle about a year ago, in which he promptly bought the straps and re-attached the tank to the vehicle. The consumer stated Ford was not accepting the fact that the tank has been leaking since the incident and refused to replace the tank with the straps. The assertion is the tank is leaking due to corrosion.

The contact owns a 2001 Ford F-150. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to an authorized dealer and the contact was informed that the fuel tank was leaking fuel due to the corroded straps. The contact was also informed that repairs to the fuel tank were not included in the recall. The manufacturer was made aware of the failure, but offered no assistance. The vehicle was not repaired. The approximate failure mileage was 150,000.

2002 Ford F-150. Consumer writes in regards to recall and repairs the consumer stated he made an appointment as suggested by the recall letter two weeks ago and as of October 7, 2011 the dealer informed him the parts were still not available. The consumer also stated the instrument cluster did not work, which made it difficult to see the mileage on the vehicle. The consumer was informed the only way to fix the problem was to replace the entire module as the dash must be taken apart.

The contact owns a 1997 Ford F-150. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to an authorized dealer and the contact was informed that the rusted straps also contributed to the corroding of the fuel tank, creating holes in the tank. The contact was also informed that repairs to the fuel tank were not included in the recall. The manufacturer was made aware of the failure, but offered no assistance. The vehicle was not repaired. The failure and current mileages were 126,000.

Tl- the contact owns a 2002 Ford F-150. The contact received a recall notice to have the fuel straps replaced under the NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) recall, but the defective straps rusted the fuel tank, causing fuel to leak onto the ground. The dealer and manufacturer were notified of the failure, but denied any assistance with repair to the failure. The fuel tank was replaced. The failure mileage was 107,150 and the current mileage was 110,000. Nw.

The contact owns a 1997 Ford F-150. While refueling, the contact noticed fuel leaking from the fuel tank. The contact inspected the vehicle and discovered that the rear fuel tank strap was fractured due to corrosion and approximately one gallon of fuel spilled. The vehicle was taken to the dealer for diagnostic testing where the technician stated that the vehicle was included in the recall under NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and would be repaired. After the recall repair, the contact noticed fuel continued to leak from the fuel tank neck. The vehicle was taken back to the dealer but the technician stated that the fuel tank neck was fractured. The technician stated that the fuel tank would have to be replaced but was not covered under the recall. The vehicle was not further repaired. The VIN was not available. The approximate failure mileage was 239,000.