Tank Mounting Problems of Ford F-150 - part 2

The contact owns a 1998 Ford F-150. The contact noticed an overpowering gasoline smell around the exterior of the vehicle. After inspecting the vehicle, the contact discovered fuel dripping from the fuel tank. The contact stated that approximately 1 gallon of fuel had spilled. The fuel tank strap was corroded and had caused the fuel tank to fracture. The vehicle was included in the recall under NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The manufacturer was made aware of the failure and advised that the fuel tank would not be covered under the recall. The vehicle was not repaired. The approximate failure mileage was 120,000. Updated 12/06/lj.

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The contact owns a 1997 Ford f150. The contact received NHTSA recall notice 11v385000 ( fuel system, gasoline:storage:tank assembly:mounting) and the recall was repaired by the dealer. Approximately two weeks later, the contact noticed that the fuel tank was leaking. The dealer was notified of the failure; however, they did not offer any assistance. The manufacturer was aware of the failure. The vehicle was not repaired. The current and failure mileage was 150,000.

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My 2003 Ford F-150 was subject to recall to replace the gas tank mounting straps which are known to corrode and fail. The fuel tank on the truck had significant rust under one of the straps, resulting in a leak in the area under the strap. When I brought the truck in for the recall work I notified the service department that the tank was leaking under the strap. I was told as long as the tank was leaking as a result of the strap failure and not leaking at a seam or elsewhere on the tank, Ford would replace the tank. I was later notified that Ford denied the tank replacement due to the fact that it was already leaking. I was told that if the result occured as a result of the repair then Ford would replace the tank at no cost to me but since it was already leaking, they wouldn't take responsibility for the tank repair, only the replacement of the straps. As a result, I replaced the tank at my own expense. The fuel tank that was removed from this truck was in very good condition with the exception of the rust under the fuel tank strap. There was no leakage at any of the seams or anywhere else on the tank. The failure of the tank, in my opinion, is a direct result of the corrosion of the straps. Ford has acknowledged this as a problem but will only repair tanks (at their expense) that begin leaking during the course of the repair. I feel that this is a severe safety issue that Ford is aware of and therefore the current recall for fuel tank straps should immediately be expanded to include the inspection of tanks and the free replacement of any tank showing corrosion in the vicinity of the failed straps.

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The contact owns a 2000 Ford f150. The contact received notification of NHTSA campaign id number: 11v385000 ( fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer for repairs when she was informed that the canister bracket which held the fuel tank needed to replaced as well as the floor boards and the rocket panel. The dealer informed the contact that they would not cover the cost since it was not included in the recall. The manufacturer was made aware of the failure however, did not offer any assistance. No repairs were performed. The approximate failure mileage was 131,000.

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The contact owns a 1998 Ford F-150. The contact was driving 10 mph when the fuel tank dropped as a result of one of the straps breaking. The contact mentioned that no fuel was spilled and after inspecting the vehicle, he realized that both straps were corroded. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in the recall associated with NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was not repaired. The failure and current mileage was 155,000.

The contact owns a 1997 Ford F-150. The contact stated that after receiving notification of NHTSA campaign I. D. 11v385000 (fuel system, gasoline:storage:tank assembly:mounting), the vehicle was taken to the dealer for recall repairs. After inspecting the vehicle, the dealer advised that the parts needed for the recall repair were not available. The contact called manufacturer to complain about the dealer not having the parts and the manufacturer advised that the dealer should have the parts readily available. The dealer then stated that the manufacturer had to send the parts in order for the recall to be completed. The manufacturer sent the parts for the recall. The failure mileage was 11,612.

The contact owns a 1999 Ford f150. The contact received notification of NHTSA recall number: 11v385000 ( fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer for repair. The dealer advised that there was a hole in the fuel tank, which needed to be replaced. The manufacturer was not notified nor was the vehicle repaired. The current and failure mileages were 157,000. The VIN was unavailable.

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The contact owns a 1997 Ford F-150. The contact stated after receiving a recall in regards to NHTSA campaign id number 11v385000(fuel system, gasoline:storage:tank assembly:mounting), the vehicle was repaired. She noticed that there was a leak coming from the vehicle along with a strong odor after the recall repair was performed. The vehicle was taken to the dealer who advised her that there was a leak in the fuel tank where the old straps were removed. The manufacturer was contacted and offered no assistance. The vehicle was not repaired. The failure and current mileage was approximately 90,000. The VIN was unavailable.

The contact owns a 1999 Ford F-150. The contact stated that the vehicle was taken to an authorized dealer to be repaired under the recall associated with NHTSA campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The contact was informed that the fuel tank also leaking, but that failure was not covered under the recall. The fuel tank was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 123,800.

The contact owns a 1998 Ford F-150. The contact stated the straps on the fuel tank were rusting. The contact believed that the recall under NHTSA campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) applied to the failure but the contact was advised by the manufacturer that the vehicle could not be repaired under the recall. The vehicle was not repaired. The failure and current mileage was 180,000.

The contact owns a 2000 Ford F-150. In the attempt of getting the vehicle repaired under NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting), the dealer diagnosed that the recall could not be performed due to rust being in the fuel tank. The vehicle was not repaired. The manufacturer was notified of the defect, but denied any assistance with the repair. The failure and current mileage was 96,000.

The contact owns a 1997 Ford F-150. The contact stated that the fuel tank straps were rusted and broke, causing the fuel tank to detach from the vehicle and split open. The dealer informed the contact that repairs to the fuel tank would not be covered under NHTSA campaign id number: 11v385000 (fuel system: gasoline storage: tank assembly: mounting). The vehicle was not repaired. The failure mileage and the current mileage was 150,000. Updated 11/22/lj.

The contact owns a 1997 Ford F-150. The contact was driving approximately 25 mph when a loud noise was heard from under the vehicle. The contact then discovered that the fuel tank had detached from the vehicle and spilled one half gallon of fuel. The vehicle was towed to the dealer who advised him that the tank was severely rusted and that the straps were fractured and corroded as well. The manufacturer was contacted and they advised him that they would not repair the vehicle under NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) because the fuel tank was entirely too corroded to repair. The failure mileage was approximately 122,000. The VIN was unavailable.

The contact owns a 1998 Ford f150. The contact stated that the vehicle was taken to the dealer for repairs under NHTSA campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting). The dealer made repairs to the vehicle but shortly after, the vehicle began to experience a failure in which fuel would leak when refueling. The dealer informed the contact that they were not responsible for the failure and that she would have to pay to repair the fuel tubing and the fuel tank. The manufacturer was notified who advised that unless they saw the leak from the straps that they would not pay for the repairs. The failure mileage was 250,000. Updated 11/03/11. Updated 11/14/11.

The contact owns a 1998 Ford F-150. The contact received notification of NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer. The dealer refused to perform the recall repairs due to rust on the mounting hooks for the straps. The dealer stated that they would have to weld the mounting hooks. The contact did not call the manufacturer and the vehicle was not repaired. The contact stated that the failure was a serious safety issue that could lead to a crash. The failure mileage was 140,000.

1997 Ford f150. Consumer writes in regards to a recall related to straps on gas tank the consumer stated the fuel tank was leaking due to rust. The consumer stated he shouldn't have to pay to have the tank replaced, since the problem was due to a recall defect.

200 Ford f]-150. Consumer states difficulty with getting recall repairs done in a reasonable time. The consumer stated the recall letter stated it would 1/2 day. The dealership stated it would take much longer, due to the overwhelming number of inspections that needed to be done on other trucks. Also, the consumer was informed the parts were not available.

The contact owns a 1997 Ford F-150. The contact stated that the vehicle was parked when he noticed that the fuel tank was hanging on by one of its straps. The contact examined the vehicle and noticed that one of the fuel tank straps was fractured and the second strap was corroded. The contact repaired the straps himself. The vehicle was eventually taken to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The manufacturer was also notified and stated that the vehicle was not included in the recall. The failure mileage was 170,000.

The contact owns a 1997 Ford F-150. The contact stated that the vehicle was taken to the dealer for repairs under NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The dealer refused to repair the defect because the cross member was rusted, causing the fuel tank to hang abnormally. The dealer and manufacturer denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure and current mileage was 245,492.

The contact owns a 2000 Ford F-150. The contact stated after receiving NHTSA campaign I. D. Number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) the contact took the vehicle to the dealer. The dealer stated they could not perform the recall due to a skid plate covering the fuel tank. The contact stated one of the straps were broken and if the other strap brakes the fuel tank could drop on the skid plate. The contact called the manufacturer and stated there was nothing they could do. The contact stated the vehicle was unsafe to drive. The failure mileage was 218,000.

The contact owns 1997 Ford F-150. The contact stated that after receiving notification of NHTSA campaign I. D. 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) the contact took the vehicle to the dealer. The dealer stated that the fuel straps were corroded. The dealer was unable to perform the recall remedy due to the severity of the corrosion on the fuel tank straps. The contact called the manufacturer regarding the recall repair and was advised that the manufacturer the fuel tank mount would have to be repaired at the contact's expense. The vehicle was not repaired. The failure mileage was 150,000. The consumer stated the frame bracket had rotted and the recall could not be performed. The consumer stated the vehicle has a slight hesitation, there was a noise when the gear was in drive, the brakes felt spongy, the brake line had to be replaced, as well as the brakes, calipers and hoses. Updated 04/17/12 updated 04/25/lj updated 05/02/12.

The contact owns a 1997 Ford F-150. The contact received NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer to be repaired where he was informed that the fuel tank was leaking gasoline which included the one hundred dollars that was placed into the tank the previous day. The dealer advised the contact that the tank needed to be replaced; however, they would not cover the cost since it was not a part of the recall. The manufacturer was not notified nor was the vehicle repaired. The current and failure mileage was 116,000.

The contact owns a 1997 Ford f150. The contact stated that the fuel straps fractured, causing the fuel tank to detach from the vehicle, damaging the filler neck. The vehicle was taken to the dealer who repaired the fuel straps under NHTSA campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting), but the dealer advised that the fuel tank and filler neck were not included in the recall repair and would be at the owner's expense. The manufacturer was notified of the failure who advised the contact to keep the receipts for the repairs at his expense and offered no further assistance. The failure mileage was 244,000.

The contact owns a 1997 Ford F-150. While parked, the contact noticed that the front fuel tank strap was detached from the fuel tank. The vehicle was taken to the dealer for diagnostics. The technicians stated the front fuel tank strap had fractured due to corrosion and the rear strap was severally corroded and would have to be replaced. The vehicle was repaired. There was a recall under NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) that could have been related to the failure. The manufacturer was made aware of the failure and advised that the VIN was not included in the recall. The approximate failure mileage was 54,782. Updated 11/17/11 updated 11/30/11.

1997 Ford F-150. Consumer writes in concerning safety recall 11v385000 regarding fuel tanks the consumer stated the fuel tank straps were replaced on September 28, 2011. Prior to the replacement, the consumer did not have any problems fueling his tank. After the straps were replaced, he started having problems with fuel leaking on the ground after filling the tank. The consumer returned to the dealer. An inspection revealed a crack on the filler neck on the tank. The dealer stated they were not responsible as they only replaced the straps. The hose clamps, fuel tank and filler spout were rusted.

The contact owns a 1998 Ford F-150. The contact stated that the fuel tank straps were completely rusted and causing the fuel tank to leak. The contact later received notification of NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and contacted the dealer for repairs. The dealer was advised of the failure and stated that they would not replace the fuel tank unless it was completely detached from the vehicle and leaking fuel. The vehicle was not repaired. The failure mileage was approximately 150,000.

The contact owns a 1999 Ford F-150. The contact received a NHTSA recall campaign number: 11v385000, fuel system, gasoline: storage: tank assembly: mounting. The Ford recall campaign number was 11s21. He took his vehicle to the dealer to be repaired but there was a bolt that was holding the straps which was covered with rust and corroded. The dealer stated they would not repair the recall since the bolt was covered with rust. The contact was informed that the bolt repair would cost the contact $300 or they will not return his vehicle to him. The contact does not want the bolt repaired if it was not a part of the recall repair. The manufacturer was not notified of the failure. The failure mileage was 64,000.

The contact owns a 2002 Ford f150. The contact stated the fuel straps bore a hole in the fuel tank and caused the fuel to leak. The vehicle was taken to the dealer who stated that they would repair the straps under NHTSA campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) but they would not repair the hole that the strap caused in the fuel tank. The manufacturer was notified of the failure but advised that they would only repair the straps under the recall. They offered no further assistance. The failure mileage was 33,278.

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The contact owns a 2002 Ford F-150. The contact stated that she noticed that fuel was leaking from the fuel tank after receiving the recall notice associated with NHTSA campaign id number 11v385000 (component: fuel system, gasoline:storage:tank assembly:mounting). The manufacturer and dealer were made aware of the failure, but refused to repair the fuel tank because the recall was only addressing failures associated with the fuel tank straps. The vehicle was not repaired. The failure and current mileages were 90,000. The VIN was unavailable. Updated 10/27/bf.

Fuel tank strap mount rusted and caused the strap to come through the mount. The fuel tank was hanging by the front strap. Took it to the Ford dealership for the recall and was informed only the straps were recalled. Truck is still at the Ford dealership waiting for the recall to be done. This could result in the same outcome as a strap breaking.

The contact owns a 1997 Ford F-150. The contact stated that after the vehicle was taken to the dealer for repairs under NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The dealer advised that they were unable to perform the recall repairs due to the frame exhibiting excessive rust. The contact called the manufacturer and filed a complaint. The contact believed that the rust was due to a manufacturing defect. The failure mileage was 246,000. The VIN was not available.

The contact owns a 1998 Ford F-150. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to an authorized dealer and the contact was informed that the fuel tank was leaking as a result of corroded fuel tank straps. The contact was also informed that they were only required to replace the fuel tank straps according to the recall. The vehicle was not repaired and the manufacturer was not made aware of the failure. The failure mileage was 130,000.

The contact owns a 1999 Ford F-150. The contact stated that while driving 10 mph, the vehicle exhibited a strong fuel odor. The vehicle was taken to a local mechanic who performed a diagnostic that located the failure as the fuel tank being corroded and causing the fuel tank to leak. The manufacturer was contacted and a complaint was filed. In addition, the manufacturer advised that they could assist by replacing the fuel tank straps only and that the vehicle was not included in NHTSA campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was not repaired. The failure and the current mileage was 115,000.

The contact owns a 2001 Ford F-150. The contact stated that the fuel tank straps were fractured as a result of corrosion. The contact mentioned that the vehicle was included in the recall associated with NHTSA campaign id number: 11v385000 ( fuel system, gasoline:storage:tank assembly:mounting) . The vehicle was towed to the dealer who verified the failure and diagnosed that the fuel tank needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the fuel tank was not part of the recall. The vehicle was repaired. The failure and current mileage was 73,000.

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The contact owns a 2000 Ford f150. The contact stated the vehicle was taken to an authorized dealer for a recall repairs under NHTSA campaign id number:11v385000 (fuel system, gasoline: storage: tank assembly: mounting). After the remedy repairs were performed, the fuel tank began leaking a significant amount of fuel. The dealer refused to take responsibility in correcting the defect. The manufacturer was made aware of the failure and they were unable to provide assistance. The approximate failure mileage was 109,000.