Software Problems of Ford F-350

Ford F-350 owners have reported 3 problems related to software (under the electrical system category). The most recently reported issues are listed below.

1 Software problem of the 2018 Ford F-350

Failure Date: 03/11/2019

This vehicle is equipped with a feature that shuts the engine and ignition off after 30 minutes of idle without driver interaction. These vehicles have "up-fitter switches" which can be tied to things like auxiliary warning lights. When the vehicle shuts down, the headlights/tail lights turn off as well as power to any auxiliary loads. I am a firefighter in north carolina. I have these switches attached to auxiliary sae-w warning lights. The other night, I was on the scene of a collision and after 30 minutes, my truck shut itself off in the middle of the road and went completely dark. The headlights/tail lights turned off, as well as the warning lights installed on the perimeter of the body. This resulted in a significant traffic hazard and put the safety of myself and others in the roadway in jeopardy. The feature can be disabled each time the vehicle is started, but requires the vehicle to be stopped and various menus to be cycled through. I thought I'd kicked it off but apparently missed the setting while I was trying to get out and render aid at this particular incident. I have spoked with ronald fuller with Ford's body builder advisory service who informs me that this feature is included in all retail trucks, and can not be disabled. Their logic is that they want to prevent people from accidentally running the vehicle in their garage and asphyxiating themselves. The recommendation was to purchase a police package vehicle which does not include this software package. My concern is any vehicle used for construciton, road works, or for general commercial application is likely to experience a similar situation which can result in the vehicle being totally dark in the middle of the roadway.

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2 Software problem of the 2014 Ford F-350

Failure Date: 05/02/2015

Nox sensor and module failure. Did not leave us abandoned, but if it was 1 week later, it would have left us on the highway on a weekend with no way to fix. Recalls for software updates cover up to 2013, but not this 2014 truck. This sensor failure should not leave the truck practically disabled.

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3 Software problem of the 2000 Ford F-350

Failure Date: 07/02/2007

I have a 2000 Ford F-350 superduty truck. I heard about the recall (NHTSA #07v553000) concerning the cam position sensor in the International 7. 3l diesel engine. I have had a cam position sensor failure in my vehicle which resulted in hesitation and stalling - an exceptionally fun experience on interstate 25. $312. 52 later, I now have a new cam sensor. Ford is only including the e-series vans, excursions and f-450 and f-550 models in the recall. The same engine, with the same cam sensor, in the same engine location was installed in f-250 and F-350 superduty models. Why aren't they subject to the recall also?.

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Safety Ratings of F-350 Cars
F-350 Service Bulletins
F-350 Safety Recalls
F-350 Defect Investigations