Electrical System Problems of Ford Flex - part 2

The contact owns a 2019 Ford Flex. The contact stated while attempting to start the vehicle, the vehicle failed to start, and needed to be jumpstarted. Upon replacing the battery and jumping starting the vehicle, the vehicle failed to restart independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact stated that the independent mechanic replaced the battery and all components connected to the battery; however, the vehicle failed to independently start. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 18v548000 (electrical system); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 87,000.

See all problems of the 2019 Ford Flex 🔎.

The car started jerking and slowing down on the highway and would not accelerate. I was able to pull over to the side of the road and had the car towed to a service center. A repair shop did a print out of the error codes from the computer which indicated an error relating to the power steering control module. A search online show that many other Ford Flex owners have experienced similar issues.

See all problems of the 2016 Ford Flex 🔎.

Power steering no longer works. Getting message on dash as well. I see a recall for my year truck but my VIN apparently is not one included. It’s our only transportation and my daughter, my fiancé and myself all have multiple weekly therapy/dr appointments. Please consider adding my VIN to the recall. As far as electrical my alarm will randomly go off while it’s not running/parked. Thinks doors are open when they are not. Thank you.

See all problems of the 2013 Ford Flex 🔎.

There is far to much to list.

While driving, the radio turns off and the climate control system malfunctions causing the heater to engage to high with no way to turn the system off. All controls are disabled and there is no way to turn the system off. Unplugged the battery for 30 minutes as suggested, removed fuses to the radio and climate control module which temporarily fixes the issue, but issue happens randomly and creates excessive heat in the cabin. This is the 5th time this has happened. It is the 3rd time while on long trips (3hrs or longer). Others online have mentioned the same. We had to ride with the windows and moonroof open to let the heat escape. First time occurred in 2019 in early December. Navigation still worked, but all other systems would not function.

The contact owns a 2013 Ford Flex. The contact stated that the vehicle had experienced several electrical failures, including that door erroneously locking and unlocking and the lane departure safety feature malfunctioning. The vehicle was taken to the local dealer who determined that the electronic body control module was faulty. After removing and reinstalling the module, the vehicle was repaired. Additionally, while the vehicle was in for service, the mechanic discovered that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to swerve and hit a hit. The air bags didn’t deploy in the vehicle. My father was wearing his seatbelt. An electric fire started and the car burnt along with my father he wasn’t able to be pulled from the vehicle before it caught fire. According to the witnesses, the airbags did not go off. My father had blunt trauma to the chest and to his frontal lobe and broken ribs. In addition to lots of other injuries that would’ve been avoided if the airbags would have went off. My father could’ve been alive if the airbags went off. But instead, he is dead. The pain and suffering and trauma that I live through every day of my life of missing my father has been unbearable this past year. I 100% believe the fire started from the air bags not going off and it was faulty wiring in this vehicle. I believe this whole heartedly. My father didn’t deserve to die this way. I have a flash drive of the scene with pictures taken by the missouri state highway patrol that has been certified. I can send as evidence as well. I have not viewed this flash drive as it would be too traumatic for me to view them of my father. I do not want to picture him like that. But I feel this case needs to be investigated. I no longer can be ok with this situation. The insurance company never inspected it. My insurance company was the general- full coverage- also the vehicle had a lean on it with car mart. Not sure if anyone inspected the vehicle after the accident. I know the missouri house patrol did a full investigation. It set at at tow yard for months in columbia, mo. There were multiple people on the scene. Macon CO. Ambulance, macon CO. Fire and rescue macon CO. Corners office which they called wrong time of death which letters to believe my father wasn’t dead yet from the accident. The air bags could have saved him!!!!!!.

See all problems of the 2011 Ford Flex 🔎.

The contact's husband owns a 2019 Ford Flex. The contact stated while the vehicle was at the dealer for routine servicing, the dealer informed the contact that the battery was severely corroded and was fractured. The dealer replaced the battery under warranty. Additionally, the contact stated while at a complete stop at a crosswalk, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact stated that she shifted into park(p) and attempted to restart the vehicle several times by pressing the push to start button, but the vehicle failed to restart. The contact stated that she pumped the brake pedal and shifted into neutral(n). The vehicle was pushed to the side of the road. The contact's husband arrived at the scene and opened the hood. The contact’s husband then noticed that the battery was corroded. The vehicle was towed to the dealer, where it was determined that the starter needed to be replaced. The part was replaced; however, the failure persisted. The dealer informed the contact that the battery was smoking; upon inspection, the dealer determined that the battery was corroded, fractured, and was leaking. The dealer determined that the battery needed to be replaced. The battery was replaced; however, the vehicle failed to start. Additionally, the dealer diagnosed that the a/c compressor had disintegrated and was preventing the vehicle from starting. The vehicle was not repaired. The vehicle was towed to a second dealer, sarasota Ford (707 s washington blvd, sarasota, FL 34236), where it was diagnosed that the a/c compressor had seized, and the a/c clutch had failed and was stuck. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 18v548000 (electrical system); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 26,000.

Front control interface module failure resulting in unresponsive climate controls and audio. The issue starts with the audio stopping, followed by the hvac turning off and then followed by defrosters turning on full blast. No warning prior to these turning off. Safety issue is the full on heaters happened on a 90+ degree day with a full car. With windows down, the heat and humidity inside and outside the vehicle rose to unsafe levels. Initial diagnosis was a software update, then a pcm replacement and finally front control interface module replacement.

See all problems of the 2014 Ford Flex 🔎.

The door ajar sensor malfunctions and is crazy expensive to fix. There are numerous posts and videos online of workarounds bcz it’s so common but they don’t seem safe since that’s a safety feature and the workarounds are simply a way to trick or bypass the warning sensors since the doors are actually closed in most cases. Ford needs to take ownership of this and issue a recall. There’s a tire pressure sensor failure as well.

See all problems of the 2009 Ford Flex 🔎.

No warning lights , electric steering failed while turning on a busy highway. Was able to barely keep control fighting with manual steering . Took the vehicle into independent shop and they replaced steering rack. $2500 dollars.

Have difficulty fueling vehicle. “fuel fill inlet” warning stays on dash. Strong fuel mixture smell in cabin. Fuel will overspill if you try to pump gas at full force. Smells like fuel is leaking. Concerned about possible explosion. Many other drivers having the same issues. Strange clicking sounds from front end.

Same issue as ever expanding recall for safety camera backing up. Blue screen, camera not available warning that does not go away while driving, black screen, upside down screen, distorted screen, and intermittantly operational and then not!.

The contact owns a 2019 Ford Flex. The contact stated that the rear backup prevention camera failed to show the rear of the vehicle. The vehicle was taken the vehicle to the dealer who stated the camera needed to be replaced however the part had not been received as of yet. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.

Rear back up camera has stopped working.

We were experiencing an intermittent electrical issue where the vehicle would crank but not start every time. The vehicle was towed to the dealership on two separate occasions and the mechanic was unable to properly test the vehicle and/or recreate the problem. After some further research, I found a recall on slightly older VIN numbers for this model Flex. The recall for the fuel pump control module: fuel system, gasoline: delivery: fuel pump recall date 2016-08-24 recall no. 16v621000 Ford motor company (Ford) is recalling certain model year 2013-2015 Ford taurus, Ford Flex, Lincoln mks and Lincoln mkt vehicles equipped with 3. 5l gtdi ecoboost engines and 2013-2015 Ford taurus police interceptor vehicles. A component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump. Recall consequence: a loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash. Recall action: Ford will notify owners, and dealers will inspect the fuel pem part number and replace the fuel pem, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16s31. In addition, I located a forum of owners who were experiencing the same issues. These individuals either replaced the component themselves or had the service performed by a mechanic. . Read more...

My Ford reverse camera fails to display a correct image, decreasing driver visibility. It is nearly always displayed upside down or occasionally the image fails to appear at all. The parking guide lines also fail to display since January. There were no warning lights when the malfunction began in January 2023 and at that same time, the camera started remaining on while I drive forward, showing a live upside down view while driving forward for various amounts of time after shifting out of reverse. The Ford dealership says they have several people with rear view camera malfunctions right now but they aren't manufacturing those cameras at this time so they can't fix it and there is no eta at all. In addition to that, they quoted a high price to fix this some day when the part is made again even though it's clearly a manufacturer defect. I've been repeatedly asking Ford for help with my faulty rear view safety camera since Jan 2023. The dealership inspected it and confirmed the defect which is easily reproduced by simply putting the vehicle in reverse. They did not inspect the cables, wiring or electrical components even though I requested it. There has been no resolution and my car is unsafe in reverse because of the Ford camera defect and non-working backover protection. This is a long vehicle and the defective reverse camera or camera wiring causing the image to be upside down or flashing off to black creates a risk of backing up into people, objects and other vehicles. It is extremely troubling and dangerous at all times in reverse, especially in parking lots and in areas with pedestrian or vehicular traffic, street parking and in tight conditons such as parking structures and garages. I've been asking for a resolution from Ford for almost 6 months. I need the camera and wiring repaired ASAP or a temporary vehicle to drive until this safety issue is resolved. My vehicle is available for inspection upon request. Thank you.

The rearview camera has gone out, for which they have sold so many that the dealers cannot get replacements. This should definitely be recalled like the many, many other Ford rearview camera recalls! note: vehicle has less than 25,000 miles on it.

Door sensor states door is ajar when it is closed, causing battery drainage and safety concern about doors.

Approximately 2 months ago car would not start. Towed to dealer on Friday. Dealer evaluated it on Monday but car resumed starting. Retrieved car. This morning problem returned. Having already done a lot of research on this apparently common issue it seems most of the time it is the fuel pump control module located behind the plastic trim on the passenger side b pillar. A replacement part was acquired from a Ford parts dealer and installed into the car. Car starts and runs fine now.

Few months back the car stopped working. I took it to repair shop (#1), and they told me I needed to replace the battery. I had them install a new battery, and the car started again. Couple of days later, the car was dead again, so I jumped it. I jumped it about 3 more times, within 2 weeks, so I decided to take it back to the same repair shop, and they told me maybe I got a defective battery, so I exchanged battery for a new one, again. Few days later, the car was dead again, so I took it to another repair shop (#2), and explained the problem. They told they'll run a diagnosis and would let me know they kept it for 4 days, and the end result was; the car started every time they tried it. The car would run for few days, then the same thing wold happen - completely dead! I took it to a different repair shop (#3), and again, they told me they run it everyday, and they could not find anything wrong. All three repair shops said their machine did not come up with any code. All fuses and relays tested ok. It has been over six months, and I am still having the same issue. 2 or 3 days, and the car is completely dead. I don't drive it as much now, because I am afraid the car will die on me at any time, without notice. From what I've read, I think my car has a "parasitic drain" somewhere.

See all problems of the 2015 Ford Flex 🔎.

Rear backup camera malfunction. Screen goes black or upside down.

The backup camera safety system operates intermittently. We are unable to see behind us when backing up putting us and others at risk. Sometimes it works when in reverse, but most of the time the touchscreen panel does not even change over to show the camera view at all. The Flex is a large vehicle so a non-working camera or electrical component for the camera is unsafe. There are other existing recalls related to other Ford makes and models due to faulty cameras and image modules. This could be the same or a related issue. No errors or codes appear. I have not taken to a dealer yet because they charge $300 just to do a diagnosis.

My camera has not worked for at least 2 years. At first it was intermittent. Sometimes working, sometimes dark. Now I have an inverted image 100% of the time.

The problem was with the backup camera. The problem started when we had about 25,000 miles on the car, I ended up getting the camera replaced at 36,000 miles. The camera worked properly 90 to 95% of the time. Sometimes it would just be fuzzy, sometimes it would be blank and say camera not available, and other times it showed everything upside down. Sometimes the obstacle beeper would work, and when the camera wasn't working the beeper would not work. We were going on a trip over the recent christmas holidays out of state and my wife wanted the peace of mind of having that camera working. We are both retired, and I took it to a dealer and it cost almost $700 to replace the camera. I told the Ford dealer that I wanted the bad camera, and I do possess it. I have googled the problem, and I noticed that it is a rampant problem with Ford vehicles but I am convinced that they haven't done a recall on the Flex because they stopped making these vehicles in 2019. I have a 15-year-old Chrysler product with 150,000 miles on it and the backup camera works perfectly. Ford seems to recall all of their new and current vehicles for this identical problem but they have no intention of helping me with the cost. I've called them several times and I have a case number with them but the only response that I have gotten, is that there's no recall so they can't do anything about it. Interestingly, when I made the appointment to get it fixed the service guy said he had to check inventory of the cameras because they go through them so quickly. He got back to me and told me that they had just received six more so I could come in right away and get it taken care of. I had it fixed December 15th at dean sellers Ford in troy michigan. I have taken pictures of the invoice and the bad part but I can't seem to load them on this form.

Back up camera not working; started flashing on/off, turning upside down, and now simply does not work; the beeping still works to let you know you’re close but the visual is not available. Not being able to see what is behind me is a safety issue as well as not being able to see how close I am to objects. I have taken my Flex to tim short Ford dealership in morehead, ky where the problem was reproduced. The vehicle has not been inspected by the manufacturer, police, or insurance representative. The warning message that the camera is not available appears when the vehicle is put in reverse. It began approximately 6 months ago.

The 2013 Flex has an issue with door ajar switch within the door latch mechanism failing. This results in the car incorrectly identifying the door as “ajar” when it is closed. The result is that the automatic door locking does not activate when the car is in motion. This means that the door remains unlocked unless manually locked by the passenger. This can pose a safety hazard as the door could come open in an accident or be opened while in motion by a passenger. This problem has been well described on the web with multiple work around including disabling the mechanism or wiring a different switch in. It also described as typically happening around 69,000 miles. In conclusion Ford has created a faulty door ajar sensor that negatively affects the safety of the occupants in the vehicles and has resulted in numerous work arounds that could further negatively impact the safety of the occupants. Thank you for your time.

The power steering assist stopped working while I was driving. It caused me to get into an accident. If other cars were around me I could have killed someone. I was driving just fine and then “power steering assist fault” showed up on my cluster and the steering wheel locked up. It now won’t work. This came without warning.

The front drivers door latch. When the door is shut their is an alarm stating that the door is ajar. Per Ford their is a customer satisfaction program 19n09 for it. I bought this vechicle Monday June 20, 2022. Per Ford they notified me of this issue as well but they will not fix it as it is past the 84,000 miles/7 years as well as the 120,000 miles and July 31, 2020. This vechile per the records has been services at thoroughbred Ford in kansas city, mo since the day it was bought and yet it has not been fixed? and now they are not willing to fix it.

Upside down camera- this is a known Ford problem, just not linked to my VIN number. Can you please add my VIN so that I can get it fixed.

The universal joint at the end of the steering column failed causing the vehicle to become difficult to steer. And the fuel pump module failed causing a no start situation.

Known defect in the door sensor causes 'door ajar' alert that wont clear. Latch works fine to secure closure but due to the alert the doors won't lock while the car is in drive. Ford has issued a csb for driver's door latch but not for passenger doors. (what about the kids?).

The contact owns a 2014 Ford Flex. The contact stated that on various occasions, the vehicle failed to start. The contact also stated that the vehicle failed to unlock using the key fob. The contact had a locksmith go to her residence, and the key fob battery, and two unknown fuses were replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that on various occasions, the "no key detected" message was displayed. The vehicle was taken to a local dealer, where the failure could not be duplicated. The contact stated that the failure persisted and that when the vehicle was taken back to the dealer, it was diagnosed that the key fob needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred. The vehicle was towed back to the dealer, where it was diagnosed that the remote function actuator module needed to be replaced; however, the part for the repair was discontinued. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 99,000.

Vehicle would not start after 3 days of not being started or driven. After having the battery jumped the climate control unit malfunctioned. The heat would not turn off and stayed on full blast. This caused the car to overheat and difficult to drive even with the windows down. When brought to the dealership service center, they replaced the heater blower. This fixed the issue temporarily. Then the heat stopped working and in single digit temperatures the vehicle was too cold to drive. The dealership replaced the resistor. This again became a temporary fix. The heat came back but then the vehicle battery kept draining. Having some type of electrical issue put the vehicle at a possible risk for short circuiting, catching fire etc. This is an ongoing issue with all years of the Ford Flex. When the vehicle is jump started this causes an electrical short affecting the climate control system but also the entire communication system. .

The rearview camera for parking assistance displays a blank, distorted, or inverted image when in reverse. The camera itself was replaced back in 2022, but before it was replaced, the same issue occurred. The car was taken to a Ford dealership for replacement. They were aware of this issue back then a thought a camera replacement would fix the issue. Unfortunately, the camera replacement didn't remedy the issue. A few months later, the rear view camera was having the same issue. It is a safety issue because when I am in reverse, sometimes the camera is inverted (or upside down), sometimes the camera is blank, and sometimes it is completely distorted. There was no warning lamps, messages or any other symptoms prior to the failure. Recently, I saw that Ford is recalling vehicles with the same issue (even the 2019 Ford Flex which is a year newer than mine).

See all problems of the 2018 Ford Flex 🔎.