Automatic Transmission Internal Clutches/bands Problems of Ford Focus - part 1

The contact owns a 2018 Ford Focus. The contact stated that while driving at undisclosed speeds and then attempting to park the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and dtc: p087b and p287a were retrieved, indicating a failure with the transmission clutch, and specifically the b-clutch and indicating a failure with the transmission control module (tcm) communication bus. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 47,892.

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The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle shuddered and jerked for 2 seconds before shifting into gear. The contact stated that the check engine warning light was illuminated with the message “transmission overheating - pull over for safety” was displayed on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had been replaced three times. The vehicle previously been repaired under customer satisfaction program: 19n08. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

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The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance the approximate failure mileage was 81,000.

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The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle hesitated to respond, and jerked abnormally. The contact stated that the transmission unexpectedly downshifted, and the rpm fluctuated, causing the vehicle to lose motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the clutch had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted while driving. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 103,000.

The contact owns a 2018 Ford Focus. The contact stated that while attempting to drive at any speed, the vehicle would jerk aggressively while either accelerating or decelerating, the contact also noted that when shifting the vehicle in reverse, the vehicle would move very slowly. The vehicle was towed to a local dealer where it was diagnosed that the clutch and both forks needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,406.

The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 86,000.

The contact owns a 2012 Ford Focus. The contact stated while the contact's son was driving, the vehicle shuttered and the check engine warning light illuminated. The contact stated that the failure occurred a short distance from the contact's residence. The vehicle was driven back to the contact's residence. The vehicle was then towed to the dealer where it was diagnosed with a failed transmission clutch assembly. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was repaired. In addition, the contact stated that the failure had occurred several times. The contact stated that the transmission clutch assembly had been replaced in 2019, 2020, and 2021, in which the repairs were covered under warranty. The contact stated that another Ford dealer completed the previous repairs. The contact stated that in 2021after the repair was performed, the contact was given a discount in the event that the failure reoccurred, however the discount was not applied to the July 2024 repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 139,164.

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The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. Additionally, the vehicle shuddered. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch, and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the transmission clutch had been replaced in the vehicle twice previously. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA hotline. The failure mileage was approximately 110,000.

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The contact owns a 2015 Ford Focus. The contact stated that on several occasions while driving under 15 mph, the transmission began jerking and slipping and he observed a loud noise emanating from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be repaired. The vehicle was not prepared. The manufacturer was notified of the failure. The failure mileage was 24,000.

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The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and the transmission shuddered. The contact stated that the failure was intermittent at first but had become a persistent failure. In addition, the contact stated that the internal transmission clutch was replaced eight years ago; however, the failure had reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed internal transmission clutch and that the internal transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 49,242.

The contact owns a 2015 Ford Focus. The contact stated while at a stop, the vehicle shuddered. The vehicle failed to move forward when in third or fourth gear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed him there was no warranty coverage on the vehicle and referred him to the NHTSA hotline. The approximate failure mileage was 69,759.

The contact owns a 2014 Ford Focus. The contact stated while driving 25 mph, the vehicle hesitated while depressing the accelerator pedal. The vehicle was towed to a dealer. The vehicle was diagnosed, and the mechanic confirmed a failure with the clutch and ignition coils. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA hotline for assistance. The failure mileage was approximately 63,000.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 mph, the vehicle seemed to shift into neutral and failed to respond. The check engine warning light was illuminated, and the service engine message was displayed. The contact pulled over to allow the engine to cool down. The vehicle was restarted and taken to the local dealer to be diagnosed. The contact was informed that the transmission control module needed to be replaced. The dealer informed the contact that the transmission failure caused the clutch to fail. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 80,000.

The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate from a complete stop, the vehicle made an abnormal rattling sound and failed to respond. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions upon acceleration, the vehicle started to shudder. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired. However, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed however, the failure could not be duplicated. The contact stated then stated that while driving an undisclosed speed, the vehicle started to shudder without warning. The vehicle was taken back to the dealer where it was diagnosed by a transmission tech that the motor mounts needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA hotline. The failure mileage was approximately 65,000.

The contact owns a 2013 Ford Focus. The contact stated that the powertrain failed to properly shift gears while driving at approximately 15 mph. The contact stated that the vehicle jerked while abruptly shifting gear. The contact stated that the vehicle veered into the driveway of her residence. The vehicle was towed to a dealer where it was diagnosed that the transmission control module (tcm) needed to be replaced. The failure recurred on another occasion, and antifreeze was seen leaking from the engine compartment. The vehicle was then towed back to the dealer, where it was diagnosed that the clutch actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 149,000.

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The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the rpms revved up, but the vehicle hesitated to respond and then lunged forward. The contact was able to continue driving. The contact stated that the failure also occurred while driving in 2nd and 3rd gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the automatic transmission dual clutch had failed. The independent mechanic referred the contact to the dealer for assistance. The vehicle was taken to the dealer who informed the contact that he had to pay for the repair because Ford service campaign number: 14m02 had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 116,458.

The contact owns a 2014 Ford Focus. The contact stated while at a stop sign the vehicle would not accelerate forward. The vehicle was taken to the dealer and the clutch assembly was replaced, but the failure reoccurred. On a different occasion the contact stated he felt the vehicle shake and felt the shifting was rough. The vehicle was taken to the dealer again and the shift levels were adjusted, but the failure reoccurred. The vehicle was taken to the dealer, and they stated that the clutch assembly needed to be replaced and the shift levels needed to be readjusted. The vehicle was not repaired. The manufacturer was contacted, and a case was filed, and they advised to contact NHTSA and file a complaint. The failure mileage was 90,000.

The contact owns a 2016 Ford Focus. The contact stated that the dealer previously replaced the clutch twice; however, the failure recurred while driving at an undisclosed speed. The vehicle was shaking and hesitated to accelerate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The contact related the failure to customer satisfaction program: 19n08 (transmission clutch shudder/transmission clutch warranty extension) however, the VIN was not included. The failure mileage was approximately 36,500.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. Additionally, the gear shifter intermittently failed to shift to the intended gear. The vehicle was taken to the dealer where it was diagnosed with a faulty automatic clutch. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 59,000. The VIN was unavailable.

The contact owns a 2015 Ford Focus. The contact stated that the dealer previously replaced the tcm; however, the failure recurred while driving at an undisclosed speed, and the transmission failed to shift into the intended gear. Additionally, the vehicle would not accelerate above 20 mph. The vehicle was taken to the dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 52,000.

The contact owns a 2014 Ford Focus. The contact stated that, upon reaching her destination, the vehicle failed to shift into reverse. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission's dual clutch and cable. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 100,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle was shaking abnormally while shifting gear. The failure was persistent. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the clutch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 25 mph, the vehicle started shuddering with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module (tcm) needed to be replaced; however, the vehicle needed to be taken to an authorized dealer. The vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced and that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The contact advised to contact the NHTSA hotline to file a complaint. The failure mileage was 40,000.

The contact owns a 2015 Ford Focus. The contact stated that when she started the vehicle, the clutch intermittently started to shake. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that clutch and the seal failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired and there was no warranty. The failure mileage was approximately 56,000.

The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 mph, the vehicle started jerking. Once she was able to shift to the next gear the vehicle accelerated. The service engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a transmission clutch slip. The contact was notified of NHTSA campaign number: 18v845000 (power train), however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 82,000.

The contact owns a 2016 Ford Focus. The contact stated that while attempting to accelerate from a stop, the vehicle vibrated while shifting into 2nd gear. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a clutch slippage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

The contact owns a 2012 Ford Focus. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond. The vehicle was under warranty and was taken to the dealer. The vehicle was diagnosed with clutch failure. The vehicle was repaired, and the clutch was replaced. On another occasion, the vehicle started to lose motive power and failed to reverse. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the clutch had left residue, which caused the transmission to fail. The vehicle was then taken to a dealer where it was diagnosed with clutch failure; however, the contact was informed that the clutch was not under warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

The contact owns a 2018 Ford Focus. The contact stated while driving 25 mph, the vehicle inadvertently started jerking. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the clutch had failed and needed to be replaced. The contact stated that the vehicle was not repaired. The contact stated that the failure recurred while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 15.

The contact owns a 2016 Ford Focus. The contact stated while making a right turn, the vehicle started vibrating and shaking. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch assembly needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted, and a case was filed. The failure mileage was 43,000.

The contact owns a 2017 Ford Focus. The contact stated while driving 70 mph, the vehicle lost motive power and the rpm’s decreased. The service transmission warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The contact was able to drive home. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced; additionally, there was an issue with the fuel tank. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

The contact owns a 2015 Ford Focus. The contact stated that on three occasions while driving at various speeds, the vehicle began vibrating with a grinding sound coming from the front end of the vehicle while shifting gear. The vehicle was taken to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was then taken to the same dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Focus. The contact stated she noticed the vehicle was not shifting correctly while driving. There was no warning light illuminated. The vehicle was taken to the dealer and the clutch was replaced, but the failure recurred several times. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 88.

The contact owns a 2015 Ford Focus. The contact stated while driving from a complete stop, the vehicle made an abnormal grinding sound and hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission clutch was replaced several times under an extended warranty; however, the failure persisted. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test and repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 50,000.

The contact owns a 2014 Ford Focus. The contact stated that when they attempt to accelerate the vehicle stutters and hesitates before accelerating. There were no warning lights illuminated. The contact took the vehicle to the dealer who replaced the clutch. The failure persisted. The contact had the clutch replaced twice already and now needed it replaced for a third time. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.