188 problems related to power steering failed have been reported for the 2011 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Ford Fusion based on all problems reported for the 2011 Fusion.
Power steering assistance failure while driving. Warning light appeared on dash as well stating “power assist failure” vehicle steering became unmanageable. Was driving at 40 mph. Has happened twice.
Power steering assist failure. When this appears the car is very difficult to drive. My safety and the safety of others is at risk when this happens. Thank goodness I was not going when this occurred otherwise I could have hit someone. The problem has not been inspected by the manufacturer as they can't even fix my air bag recall, no other warnings. This has occurred now about 4 times. Shutting the car off and restarting it seems to reset the issue.
Power steering failure !! June 2020 this same thing happend and I was lucky enough to have the recall and have it covered . Fast forward to today my power steering went and the advanced trac appeared on message screen.
Tl the contact's niece owns a 2011 Ford Fusion. The contact stated that while her niece was driving approximately 15 mph through a roundabout, the vehicle loss power steering assist with a message on the instrument panel. The steering wheel stiffened. The vehicle began to drive forward while she was attempting to turn the steering wheel. The contact's niece was forced to come to a complete stop to turn off and restart the vehicle. The vehicle then resumed normal driving functionality. Her niece then took the vehicle to bell Ford (1200 NJ-27, woodbridge township, NJ 07067) where they informed her of NHTSA campaign number: 15v340000 (steering) however, the VIN was not included in the recall. The manufacturer was notified of the failure and they informed the contact that the vehicle was under warranty for the power steering failure. The contact then called maplecrest Ford Lincoln of union (2800 springfield Ave suite 1, vauxhall, NJ 07088) and was informed that the vehicle was no longer covered under a warranty. The vehicle was not repaired. The failure mileage was approximately 160,000.
The power steering assist quit working for multiple seconds multiple times over a period of 5 years while the vehicle was still under the extended 10 year warranty afforded us via the safety recall 15s18. Each time we brought the vehicle in to be checked for dtcs, there were no dtcs present probably because the failure would only occur for about 3 seconds. Not long enough to set a dtc. At ten years and 28 days after the in service date of the vehicle the power steering assist failed for about 15 seconds, just long enough to set a dtc. When the rack failed, the steering was nearly impossible to turn and may have resulted in an accident if the failure would have occurred while actually driving down the road. Lucky for us we were still in the driveway in gear but not moving. Ford diagnosed the problem as a failed power steering rack, but since we were 28 days past the ten years, they refused to install a power steering rack under the terms of the recall. We had to pay $2100 for a replacement power steering rack.
Twice in the past year, I had a power steering assist fail when it was parked at a store. The first time, it was okay after I let it sit for 1/2 hour. Last week, when I got in my car, it failed again. I was able to drive it 8 miles and parked it at the dealer. They couldn't scedule it til March. I had to go home 20 miles away. When I got back in, it was okay. Has there been a recall? or should I have my mechanic look at it?.
Driving about 40 mph and the "power steering failure" light appeared and the steering felt heavier. I pulled off the road and turned off the car for about 5 minutes. When the car was turned back on the message did not reappear. Vehicle mileage is about 140k.
A safety recall work on the power steering occurred June 2019. The power steering failed at 60mph on 12/29/2020. Was told by dealership, you now have to pay for the repairs. I never believed the repairs were completed because the same groaning noise continued afterwards. Ford needs to do what is right.
Tl the contact owns a 2011 Ford Fusion. The contact stated while driving 25 mph, the electric power steering failed to operate as intended. The contact stated that the service power steering amd stability traction warning lights were illuminated. The vehicle was taken to the local dealer bob-boyd Ford (2840 n columbus st, lancaster, OH 43130, (740) 654-1122) where it was diagnosed with needing the software to be updated. The vehicle was repaired however, the failure recurred. The manufacturer was informed of the failure but offered no further assistance. The failure mileage was approximately 224,000.
Vehicle was parked, upon entering and startup received a message regarding power steering failure.
There was a safety recall for the 2011 Ford Fusion, however, I put my VIN into Ford's system to access the power steering assist failure recall, and it does not come up. The 2011 Ford Fusion and other years were recalled by Ford, yet it doesn't show for my car. I need this repair completed, as this vehicle is unsafe in its current state. I was driving the vehicle on the city streets and the highway, it lost all steering control. I was in fear of my life. I could barely turn the steering wheel and had to maneuver two lanes of traffic to come to a stop. I have not had the car for long, yet it sits in the garage because it is unsafe and undriveable. I need to know why my 2011 Ford Fusion is not covered. Ford knew about the faulty steering racks in these vehicles and refuse to repair or offer a remedy for some of the same model year vehicles.
Power steering assist failure. My power steering has failed several other times in the past 6 months before the noted date of this complaint (06/21/2020). The remedy always was the same, turn off the vehicle and restart it. This time it has failed for good. Since Ford does not have an active recall for my VIN number I am forced to pay out of pocket to replace a faulty part. I have scoured the web and seen numerous complaints by others Ford owners about this same issue. They more or less say the same thing "nobody can help us". I believe that Ford has cherry picked which vehicles they wanted to issue a recall for, in order to do the bare minimum. Please help. Your time and consideration in this matter is greatly appreciated. Thank you william degener.
While driving the power steering failed and said power steering assist fault. Also the stability control system is showing. I know there were recalls on the 2012 Ford Fusion in 2015. This has happened 4 times to me and almost caused an accident while driving with my children in the car. 3 times it failed then came back working but now doesn't work at all. This is my only form of transportation and I need to have the recall honored on this car. I raise 2 of my grandchildren and I do not have $2000 to fix this problem. Thank you.
Tl the contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 35 mph, the power steering failed and the steering wheel became very difficult to turn in either direction. The power steering assist fault was displayed on the instrument panel. The cause of the failure was not determined. The local dealer greenway Ford located at (9001 e. Colonial dr. Orlando FL) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 155,000.
Power steering failure, as described in Ford recall 15s18, ntsa campaign 15v340000. Vehicle alerted that power steering needed to be serviced while in motion to a highway on-ramp. No issues with control, exited highway and returned to residence, parked. Attempted to drive vehicle an estimated hour later, and had a complete power steering failure at ignition. Vehicle alerted "service power steering now". Original recall work was completed in 2016 @105k, now @ 170k complete part failure, >65k on new part. . . Ford states work/part warranty only valid for 12mos, yet new product they want to sell me carries a lifetime warranty. . . $2500 fix for a known issue.
The electronic power steering has completely failed. The safety issue this caused could have been easily catastrophic. Growing up in non-power steering years I know the effort it took to steer, especially when not moving. However, our 2011 Ford Fusion , since the electronic power steering failed you can hardly turn the wheel at all. I am thankful my wife was not going at interstate speed and trying to exit when this happened. I looked on consumer report to see if any others or if any recalls were reported. I found that 445,000 were recalled by Ford, 2011-2013. Many models were recalled for this same problem. However, when I called two different dealerships they said our 2011 was not covered. The dealership said it was only those with certain VIN numbers. So, our vehicle not one of the 445,000 recalled, has the same problem, same safety issues is not covered. Ford knows there's a problem, but they are failing to admit it. We have just over 71000 miles on this vehicle. Like many other before us I am counting on the ntsb to encourage Ford to do the right thing and recall these faulty unsafe electronic power steering units and replace them. When you have 445000 problems you have a problem. The incident happened on a secondary road as well as stationary parked. I'm glad I was test driving it for my wife no way could she could of turned the wheel. Thank you.
We have a 2011 Ford Fusion according to consumer reports Ford recalled 445,000 Fusions and other makes and models for a electronica power steering failure ours has done this now this vehicle has 71,000 miles on it is all and you cannot turn the steering wheel I don't even know how I'm going to get this vehicle to get repaired I called the my local Ford dealership and they said the consumer reports really doesn't know what they're talking about because they only take a select few VIN numbers that they have this problem or this problem part and of course our vehicle did not have the problem part even though our vehicle is acting in the same manner as those that do so the Ford motor company is basically covering up probably thousands of vehicles that are out there right now that could cause accidents could cause fatalities could cause some major safety problems because if it goes out when you're driving it you cannot hardly just barely turn the steering wheel you're in a bad shape I am a 100% disabled american veteran and this is very difficult for me to even try to turn the wheel I understand that the ntsb and the dot of the federal government are investigating forward on this problem I hope you continue to do this and see that this is a safety problem this isn't like a a leaky valve cover gasket this is a safety problem that's going to cause people to be killed I hope and pray that you will continue to push forward in this matter because I'm not having any success at all at the consumer level I am thankful that president trump is in office that he believes in the people so I hope and pray that his departments fight for the consumer I appreciate your time.
Our 2011 Ford Fusion's electronic power steering failed and locked up. Ford has recalled 455,000. Our make,model, and year match but Ford tells me our VIN does not. This is a horrific safety issue. No warning it just goes out. Ford told me just to keep my receipts and maybe your VIN will be added to the list. And maybe get reimbursed. This can be over 2500. 00. To fix. One VIN is covered one is not. The replacement parts through Ford have been updated as to fix the problem. They didn't tell anybody they did it in a unethically. If you buy yours part(s) from day napa. You could have the say horrible problem. How is that even right.
While pulling out of a parking spot my power steering failed -with no power assist. I shut the car off briefly and restarted it and the steering was normal. The next stop was30 minutes later and the same thing happened except this time the power steering did not return. Warning messages, "power steering assist fault" and "service advance track" appeared. Looking up recall information, my vehicle's problem exactly matched recall # 15v340000 issued in 2015. However, my local Ford dealer stated my car was not included in the recall because of where it was manufactured. The recall seems to be a scam with an "easy out" for Ford on this dangerous condition. It should be expanded to cover the real-world Ford owners who are stuck with an unsafe vehicle while being told their vehicle was made in the wrong factory to be covered. Unless there is an action taken on this scam, we are stuck with an unwarranted $2000 repair bill. And we have no choice other than to try to find user-friendly manufacturers and hope that the NHTSA does its job.
I began getting power steering failure error messages about a year ago on my 2011 Ford Fusion. They would only occur when I started my car, but I would cut the engine off and open the door and the error would go away. A week ago, the error came on and has stayed. I have no power steering and Ford is telling me my vehicle is not under recall based on the VIN. It will cost approximately $2,000 to repair. I don't understand how there is a recall for this problem on 2011 Ford Fusions, but my car doesn't qualify. How can Ford refuse to repair a known issue with this vehicle when they know this is a problem they created when manufacturing this vehicle. If I have to buy a new car, it won't be with Ford which is frustrating because I love my car.
When trying to start vehicle, power steering assist failure notification comes on and power steering is disabled. Car must must be turned off and restarted to turn off notification and enable power steering. This has happened on several occasions already. There is a recall on the power steering control module for the 2011 Ford Fusion but not for my specific VIN number. The recall numberis 1518. The date noted in report, November 15, 2019 was the latest incident. It happened twice that day.
Sporadically upon startup I would get a power steering assist failure warning with car reverting to manual steering. Rebooting the car would clear the fault. Took it back to the dealer I purchased it from, they pulled codes and said they could not find a problem. This happened every few weeks for the next year. Last week the fault reappeared accompanied by warning that advance trac needed servicing and did not clear with reboots of the vehicle. Car was still drivable with manual steering. Made appointment with jack madden Ford in norwood, mass to have them repair the issue on 26 Nov 2019. I see that this exact set of failures matches recall #15v340000, but when I look up my VIN, mine is not included in that recall. Sounds like the recall needs to be expanded.
Loss of power steering assist. Vehicle seems to be on manual steering, loss of steering after car start, diffifulty sometimes turning and it makes noises. Vehicle steering will freeze often and will get power steering failure message when idling. It is difficult to steer at regular city speeds and I dare not attempt to drive on the highway for fear I will lose control. This is a primary mode of transportation for me to work and school. A recall of this nature was released on a large number of 2011 Ford Fusions, however, dealership states my VIN does not qualify for the recall even though the same symptomology is present.
Tl- the contact owns a 2011 Ford Fusion. The contact stated that they were calling on behalf of their wife who was driving the vehicle. The contact stated that while their wife was driving approximately 25 mph when the vehicle's power steering suddenly failed. The driver was attempting to turn the vehicle and ended up off the side of the road causing the bottom of the vehicle to abroutley hit the ground and caused damage to the bottom of the vehicle. The contact stated that their wife received an injury to her neck. No medical attention was needed. A police report was not filed. The vehicle was driven back to their home. The contact stated that the vehicle fails to start. The contact contacted the dealership (sonora Ford located at 13254 mono way, sonora, CA 95370 phone number: 209-532-5593) who informed the contact that their vehicle was not included in the NHTSA campaign number: 15v340000 (steering). The contact took the vehicle to a certified mechanic who diagnosed that the power steering control module failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and verified that the vehicle was not included in the recall and referred the contact to NHTSA hotline to file a complaint. The approximate failure mileage was 96,7000. Gl.
Tl- the contact owns a 2011 Ford Fusion. The contact stated that while driving at 20 mph, the power steering ceased to operate as needed. The contact stated that the power steering assist failure warning light illuminated as the failure occurred. The contact stated that he was able to drive the vehicle, however, the power steering was stiff and difficult to maneuver. The dealer nor the manufacturer have been notified of the failure. The vehicle had not been repaired. The failure mileage was 75,000. Jo.
While driving on the street making a slight turn my Ford Fusion 2011 experienced full electronic power steering failure. Extremely dangerous. I had this same issue 4 years ago in Dec. 2015 (46,000 odometer) with the electronic steering unit (pscm) and had it replaced and reprogrammed at the Ford dealership. This is a very expensive $1800 part to have to replace a second time (74,000 odometer). Contacted the Ford service line and was told there was nothing they could do.
The power steering failed to operate correctly and the dash displayed a "power steering assist fault" and "service advancetrac system" warning during startup. The error repeated during several starts and finally became constant.
Power steering assist fault occurred intermittently. Took to to dealer to have an older recall performed. Several days later, power steering failed completely shortly after starting while in a parking lot. I almost hit another parked car when I suddenly could not turn. Apparently this is a known issue, I don't understand why Ford is permitted to have this persist. This is a serious safety issue! there could have been a person walking there!!!!.
Power steering failure while my 16 year old daughter was driving on a residential street. Luckily there was no accident although my vehicles manufacture date falls just before Ford recall 15s18 leaving me to pay for a problem all parties have already agreed that is Fords lack of engineering and quality assurance. How were the dates determined this recall? my car was made a couple weeks earlier and has the exact same defect as described in the recall. This recall needs to be amended to include vehicles manufactured earlier.
Driving on the highway when the power assist steering failure message and advance trac service message came on with an alarm. I pulled off the highway and discovered manual only steering and it was very very difficult to turn the wheel to pull into a parking lot and almost crashed. If I had to quickly swerve to avoid anyone I would have crashed. I had this vehicle serviced when I was notified of the 15s18 recall and Ford service only reprogrammed the steering module. They did not replace the unit. I returned the vehicle back to Ford service after this incident and they stated that the electronic power assist steering gear had failed.
Power steering went out while driving, recieved a fault on the screen saying "power steering assist failure". Sill had steering but was very difficult to control. Put my VIN in on this site, and it says my car as no recalls.
The first time the power steering went out I was driving in traffic and lost control of the wheel, it completely locked up had to have it towed to the dealership in panama city, FL. The second time my teenage daughter was driving it and the same thing happened complete power steering failure, again had it towed to the dealership and this time had to pay for it to be repaired since the recall was complete on it. The third time was on the interstate doing 70. Once again we are having to have it towed to the dealership which can't even look at it for a week from now. Come on already!! Ford needs to own this issue before there is a major lawsuit. Fix these cars before they kill someone! this is every year an issue.
Power steering failure - epas, electronic power assist steering, cannot drive car!!!!!! some 2011 Ford Fusions covered by recall. Mine is not. Why?!?!?!?.
Ford Fusion 2011, bought new from the same Ford dealer, who serviced it and checked it out when I bought it from friends. Same Ford dealer claimed car was 100% but less than 2 months later power steering completely failed. When I started car from stationary, lights said: power steering assist fault and I could not turn the wheel at all. Switched off, restarted seemed fine. I am student, have to make do, do not have many options! next time I started, it said power steering assist fault, and I could not turn the steering wheel at all! I did not know what to do. Next time it started fine, but the 3rd time, it refused to correct itself. Upon further investigation, it seems steering could have failed any time while I was driving! had to tow it back to same Ford dealer. Cannot drive car at all! apparently Ford refuses to grant a recall for our car even though all over internet, it is clear that this very same model and year was recalled for this very same reason. Cannot afford to pay extra $2,000. I'm a student, just paid off the car in good faith, no extra money, yet no use of it, been more than 6 months. Ford owes us! no control over steering, the power steering assist system is known to have failed and dangerous and should be recalled!.
My fiance went to start the care to go to work and the power steering assist failure and service advancetrac warnings were on. She couldn't even turn the steering wheel. If she had been driving with our 2 year old son in the cat they could have been killed. There are many others that I have found with the same problems why had this not been recalled, serious injury or death could occur. Then there would be multiple lawsuits.