Power Steering Failed problems of the 2011 Ford Fusion - part 2

Tl the contact owns a 2011 Ford Fusion. The contact stated that the power steering malfunctioned due to a previous unknown recall repair in 2015. The power steering modulator was reprogrammed, but the power steering gear was not replaced. Recently, the power steering gear failed. Corwin Ford tri cities (1225 n autoplex way, pasco, wa 99301, (509) 544- 8000) offered to pay for the power steering gear to be replaced, but refused to pay to repair the steering column and steering wheel. The manufacturer was contacted and agreed with the dealer. The failure mileage was 134,400.

As driving the power steering assist failed causing the vehicle to go to manual steering and losing control in a turn. This is my daughter's car who's going to college and has to drive down the mountain in order to get to and from college is a major safety issue because if she was going around a turn down the mountain the vehicle would have went off the side of the mountain. Why does Ford make these vehicles with this type of issue. This is a life-or-death issue.

Tl the contact owns a 2011 Ford Fusion. While driving approximately 45 mph, the service power steering warning indicator illuminated and the power steering ability failed. The contact pulled into a parking lot and turned off the vehicle. When the vehicle was restarted, the power steering seized. The vehicle was taken to an independent mechanic who stated that the steering rack failed and needed replacement. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 132,000.

Tl the contact owns a 2011 Ford Fusion. While driving 60 mph, the power steering assist failed. The contact was able to slow the vehicle down and coast it onto the road shoulder. The power steering assist indicator illuminated after the failure occurred. The vehicle was towed to capital city Ford (8623 east washington street, indianapolis, indiana 46219, (317) 898-0700) where it was diagnosed that the electronic power steering assembly and power steering assembly needed to be replaced. The manufacturer was contacted and stated that the mileage on the vehicle exceeded the option of having the power steering assembly replaced under warranty. The vehicle was not repaired. The failure mileage was 152,000.

Electronic power steering completely failed while in motion. Ford had previous recall on same year and model vehicles (fusion, 2011) but for some reason not on my particular VIN, Ford did not offer assistance covering the $2,450 cost of replacement.

Tl the contact owns a 2011 Ford Fusion. After starting the vehicle, the "power steering fault" message displayed and the power steering assist failed. The steering wheel became very difficult to turn in either direction. The failure was not diagnosed or repaired. The local dealer (sarasota Ford, 707 w. Washington blvd, sarasota, FL) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000. The VIN was invalid.

Tl the contact owns a 2011 Ford Fusion. The contact stated that the power steering failed and the steering assist indicator illuminated. While driving, the steering wheel pulled to the right. The contact was able to keep the vehicle in the lane by applying force to the steering wheel. The contact was able to drive the vehicle home and it was later towed to vic valley Ford Lincoln (501 east daniel morgan avenue, spartanburg, south carolina 20304, (864)-583-3600). The dealer diagnosed that the power steering rear control arm was causing friction to the power steering system, which caused the system not to operate normally. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 15v340000 (steering) on August 11, 2018 by the same dealer. The recall repair did not correct the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 142,205.

The car is parked on the curb so I'd started it up and was proceeding to turn it around in a driveway across the street when the power steering went out suddenly and I could barely turn the wheel. A warning on the dashboard said the power steering assembly had failed. After much effort, I pulled the car alongside the curb across the street and turned it off. I called the dealer and the man there said there was a recall on the vehicle for the power steering and he was 99% sure it would be covered but after I had it towed there, he said it didn't meet the criteria for the recall -- that the computer wasn't throwing certain codes so I had to pay $2,000 to get it fixed. I just have to trust he was being truthful about the no codes.

Power steering assist failure a/c fail defrost fail turns on & off by itself or just doesnt operate at all anymore tracadvance failure.

I recently started my car after work and got a "power steering assist failure" alert while stationary. The power steering has not worked since that incident. It's incredibly difficult to make turns, especially michigan turn-arounds. Being that it's electrical, the estimated cost to fix is $1700! I don't have $1700 to fix it, and I have no choice but to drive it around like this. I learned that there were over 400,000 recalls for related incidents, but my vehicle is not recalled. Why? I also noticed that of the 1795 complaints on here, 759 of them are for steering issues. That's 42 percent! this is a disaster waiting to happen.

Intermittent power steering failure. When backing out of my driveway, power steering locked up then was drivable. Locked up again 66 miles later while backing up in driveway. . Took it to team Ford, $2199. 00 to repair. Over 400;00 was recalled in 2015; for same problem. Why not mine?.

The contact owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the power steering assist failure message displayed on the instrument panel. The steering wheel became difficult to turn in either direction. The vehicle was turned off and restarted and the vehicle operated as intended. The contact stated that the failure was intermittent. The vehicle was taken to razzair Ford located at 1300 auto center dr, merced, CA 95340 to be diagnosed. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

My power steering system failed making the car unable to drive. This happened at 77,298 miles on it. My specific VIN number was not included in the 2011 Ford Fusion recalls for the same problem for power steering failure.

Tl- the contact owns a 2011 Ford Fusion. The contact stated that while operating the vehicle the power steering would suddenly fail and the steering wheel would become very difficult to turn. During the failures the message "power steering assist fault" had displayed. The contact indicated that turning the vehicle off and back on would sometimes correct the failure. The vehicle was taken to an independent mechanic who diagnosed that the power steering module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer bob sight Ford, in lee summitt, mo were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA recall number 15v340000(steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000. Jft.

Over 2 years ago, at start up, the power steering assist failure warning appeared. I couldn't drive the car. I took it to the dealer and was advised of a recall on Fusions, but not on my VIN. Very frustrating! they reset the electronics and it was okay for only a couple of months. Since then, I receive the warning several times a month. . . Consistently. I found if I turn the car off and back on, it would reset and power steering would resume. However, on Thursday, 6/7/18, it would not reset. I had to have the car towed and was advised still no recall on my car, it is out of warranty now, and it can only be reset once; I have to pay $1600 to change the rack. This is extremely disconcerting. This is the same problem as original concern 2 years ago and my car is outside of the recall.

~tl the contact owns a 2011 Ford Fusion. The contact stated that the power steering module failed while driving various speeds. There were no warning indicators illuminated before or after the failure. The contact took the vehicle to town and country Ford and was informed of NHTSA campaign number: 15v340000 (steering). The dealer stated that because the vehicle exceeded 150,000 miles, the power steering module would not be replaced free of charge. The manufacturer was not contacted. The failure mileage was approximately 158,000.

Power steering suddenly fails. I've had this in for recall service and manufacture didn't want to replace, only wanted to reset codes. Now won't fix even after power steering assist continues to fail and fails at least once a week. Won't fix now because vehicle has 156000 miles. Power assist fails during turns, during normal highway driving, when making slight turns-I never know when this is going to happen. Car seems to "tighten" on it's own but still never enough time to know if the assist is actually going to go out or not. Very dangerous. This has happened on both the city streets and highways. Both during turns and normal straight driving. Has happened in dry weather and wet and rainy weather. Recall was never fixed properly when first serviced and now won't go back and completely replace faulty parts. In the last 5 months, this has happened more than 20 times.

My power steering has failed it is part of a recall buy Ford wont fix it because they say its not a safety recall. Its a safety recall when its recall for causing you to crash. They say my mileage exceeds the recall. They want to charge me $1600 to fix their produvtion problem when I called the 1800 number for Ford they tell me its not their problem. I have only owned this car for 1 year. When I would start my car sometimes the dash would flash power asst fail if I turned it off and back on it was fine. I was driving home from a birthday party and my dash started saying power steering fail and I pulled into a gas station went inside and when I came back out and started my car I had no steering at all. I believe if I had not stopped when I did I would have crashed. The steering wheel will not move at all. I had it towed to a Ford dealership where they confirmed it is the recalled part but im not covered. I did recieve a letter in the mail about the recall and it had no dates or mileage information on it.

Tl-the contact owns a 2011 Ford Fusion. The contact stated that while stationary and driving various speeds, the power steering failed. Fairway Ford Lincoln of freeport, illinois was made aware of the failure and stated that the vehicle was not included in a recall. The manufacturer was made aware of the failure. The failure mileage was 67,067. Ad.

05/03/2018 entered my 2011 Ford Fusion sel parked in my driveway. To run an errand. I started the car, it started fine, then the vehicle chimed and a message appeared saying, " power steering assist fault". The vehicles steering wheel would not turn. I turned off engine and restarted the car and same thing occurred again. I pulled out my phone and googled this vehicle message and found that there were many failures such as this reported on the internet. Additionally I found that after investigations Ford had recalled nearly 400,000 vehicles following many power steering failures around the country. I contacted the fairway Ford dealership where I purchased the vehicle new in 2011 and reported the events above to brandon in the service dept. He looked up the information and reported as far as he could tell at that time my vehicle was not included in the recall of 2011 and 2012 Fusions?! he reported that my vehicle was manufactured on 09/03/2010, and the recall included vehicles built from 09/10/2010???. He stated there was nothing he could do to include my vehicle into the recall and offered me the Ford customer service phone number at 1800-397-3673. I called that number and spoke the the cs rep and was told recalls are VIN specific and my vehicle was not included?! I asked to speak to a supv and was told the supervisor would tell me the same thing. I requested a supervisor again to make a complaint on being cut out of the recall by 7 days and how that date was arrived at. The cust rep said I have to accept an appointment return call 24 hours later. I am waiting for that return call.

Tl-the contact owns a 2011 Ford Fusion. The contact stated while backing the vehicle out of the drivewatwhen the power steering failed and the vehicle stalled without warning. No warning lights illuminated before the failure. The vehicle could not be restarted and was towed to schmidt Ford of salem 1815 w main st, salem, IL 6288 (800) 562-2014 where the contact was advised that the power steering system needed to be replaced. There were no recalls on the vehicle but that there was a prior recall and the contacts vehicle was not included in the prior recall. The vehicle VIN number was not available. The manufacturer was contacted and made aware of the failure. The failure mileage was 81,000. Cb.

Letter from congressman frelinghuysen on behalf of constituent in regards to the sudden and intermittent powering steering failure in her 2011 and 2012 Ford Fusion. The consumer stated the there was a recall, but the vehicles were not included.

Tl- the contact owns 2011 Ford Fusion. The contact stated that the power steering failed to function properly which had caused the steering wheel to be extremely difficult to turn in either direction. The vehicle was towed to the dealer village Ford (23535 michigan Ave, dearborn, mi 48124, (313) 565-3900) for inspection, diagnosis and repair so they had replaced the gear box assembly and provided a wheel alignment. The vehicle was excluded from NHTSA campaign number: 15v340000(steering) 15v340000, NHTSA action number: pe14040 (steering) and the manufacturer had issued 3 TSB on the steering. The manufacturer was notified of the failure, provided no solution other than having the dealer replace the part. The contact was uncertain if the failure may happen again by replacing the part with the same oem part from the manufacturer. The approximate failure mileage was 137,709. Dyd.

Tl- the contact owns a 2011 Ford Fusion. The contact stated that the eps warning light illuminated within less than a month of owning the vehicle. The power steering had failed to function each time the warning light flashed making it extremely difficult to turn the vehicle in either direction. In addition, the vehicle stalled more than once with no warning. The vehicle has not been diagnosed by a dealer and an independent mechanic. The independent facility that sold the vehicle made no mention that there had been two recalls for NHTSA campaign numbers: 15v340000 (steering) and 15v793000 (fuel system, gasoline). The manufacturer was contacted to determine if the contact may be referred to a dealer to receive both recall repairs. The approximate failure mileage was not available. Dyd.

Randomly a trouble code shows on my dash indicating a " power steering assist failure", and I loose power steering. I discovered a recall for 2011-2012 Fusions for this problem, (recall # 15s18 ). Through the Ford dealer, they said this recall is not for my vehicle, based on the build date. The recall is listed for build dates of 9-7-10 thru 2-28-12. My vehicle build date is 9-1-10, ( which is just 6 days before the recall start date ). As part of the safety issue involved, why is my vehicle not covered? my vehicle was made at the same location. And made with the same parts as other 2011 Fusions made just 6 days later. Since my vehicle is a 2011 model, and the recall is for 2011 models, I think my vehicle should be included in the recall. I called Ford customer service, but they did not seem to be interested in my issue. This problem occurs randomly, and usually when you first start the car. My wife drives this vehicle regularly, and I don't want the steering to have issues while she is driving, which puts her in danger of crashing. The Ford dealership wants to charge a large amount of money to repair this issue that I may have to pay, but I feel like it should be covered under the recall. . Thank you very much, david myers.

Power steering assist failure shows when I start the car and then the power steering goes out. If I turn car off and back on, it goes away and power steering works. But then once I turn car off and back on it will appear again. It has been going on and off like this for a few months. It only happened every so often but now recently its happening every day.

Tl-contact owns a 2011 Ford Fusion . . . . . . Received recall letter from Ford. . . Power steering failing. . . Contact was on road the other day and power steering locked up and vehicle shut off. Dealership stated abs module recall needs to be replaced. Steering wheel locks up and vehicle is very hard to control. Contact brought vehicle to Ford and Ford stated sensor needed to be replaced and contact would have to pay for new sensor. 1recalls associated with this VIN Jun 01,2016 manufacturer recall number 16s26 NHTSA recall number16v384 recall statusrecall incomplete, remedy not yet available summarythe passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16e-042, 16e-043, 16e-044. Safety riskthe passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16e-042, 16e-043, 16e-044. Remedy owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service. . Read more...

Power steering assist failure while driving; unable to steer without great difficulty also traction failure warning. It has happened five or six times and if I turn the car off and in again it resolves the problem short term but as of yesterday this did not resolve the issue and I will need to bring to a dealer fir a repair that could cost upwards of $2000 very disappointed that there is not a recall on this from Ford as I've read numerous accounts of this happening with the same year, make and model vehicle.

Tl-the contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 45 mph attempted a right hand turn and the steering ability seized. The power steering failure and trac failure message illuminated. The vehicle was taken to an independent mechanic that diagnosed the vehicle as a power steering failure and needed replacement. The contact also stated that the vehicle was taken to the dealer germain Ford columbus ohio for repairs under a recall in January 2017 and was advised by the service manager that the power steering gear eventually had to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but the VIN was not part of the recall. The approximate failure mileage was 103,895. Bp.

Electronic power assist steering failure without warning on several occasions while driving . .

The contact owns a 2011 Ford Fusion. While driving approximately 45 mph, the power steering ability failed and the service power steering now and advance track indicators illuminated on the message center. The vehicle was driven to the contact's residence. The vehicle was driven to the dealer (ted britt Ford in chantilly, virginia) where it was diagnosed that the power steering sensor failure was included in a recall, which stopped at 150,000 miles. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 153,000.

The power steering stopped working 3 time within 3 month period. The car is always stationary when it happens. When I shut the car off and restarted it the power steering came back on. This time the power steering has been off for 7 days. It always has the power steering failure assist sign and the hazard car sign on. I took it to the dealer where I brought it and their machine said code u-3000-96 control module internal fail. They recommended I take it to the Ford CO. I also called the Ford manufacture 1-800 # and she told me it was recalled and fixed in 8/2015 and I would have to pay for it getting fixed. I took it back to the same Ford dealer that did the recall service. Today, they told me the whole power steering system has to be replaced. $1600 plus repair. Do I have any options of getting my money back from the Ford manufacture?.

Advanced track power steering failure. I have already had the recall repair and it is now happening again.

Power steering failure while driving.

2011 Ford Fusion power steering failed while driving through parking lot. First received multiple failure messages at this time power steering stopped functioning completely. Upon investigation I found there is a recall on this make/model and year. Recall covers vehicles manufactured at the hermosillo plant in mexico from September 7 2010 and on. My vehicle was manufactured September 6 2010 (one day prior to the beginning of the recall) after multiple phone calls I found; Ford would not help. After looking into this further I found this is an ongoing issue with many owners. A representative from Ford said their hands were tied until ntsb directs them to modify the recall dates. I was lucky. This could have turned out much worse had my wife or daughter were driving on a busy road. Unsatisfactory response from Ford. Major safety issue.