Power Steering Pump problems of the 2011 Ford Fusion

While driving on the interstate, the steering locked up , I put on my hazard lights and eased my way to the shoulder not causing an accident. It happened again as I was coming home I turned onto my street and before I could line the steering wheel back to it's proper position it locked up again. Knowing that it has an electronic pump I automatically checked the fuse. There was nothing wrong. I had it towed to have it put on a machine and I was told it was a faulty pump and I was not the first person they had talked to about this. So I'm making this contact because this is not some wearing out of a part over time, this is a part that 'needed to be recalled and/or should have been recalled before it becomes a very serious incident. I file this complaint not only for myself but for all the other vehicles out there that may have this same malfunction. Not only those with vehicles but the pedestrians young and old who are put in harms way. As a suggestion to the Ford motor company before their focus is just how many vehicles we can put out and in return the billions of dollars being made at the full subjection of innocent hard working people. It's not right and something needs to be done very soon. To this day I have to leave a vehicle parked that is being paid and insured which is not fair to me and I ask that I'm contacted soon to resolve this most serious matter.

As I was pulling into a gas station to go inside the advancetrac and sterring pump is low alert came on. I pulled into a parking spot and got out. When I came back out and started the card I was not able to turn my wheel. It was locked. I had tried to shut off engine so it can reset and unplug the battery and check the fuse. My steering wheel still did not moved. I had it towed to the Ford dealership and they did a diagnostic on it and it is the steering gear and lower control arms that are malfunctioning and they also said the control board might have to be replaced. I wish I had more time ahead warning than just 5 minutes before my car broke down. What would have happened if I was on the highway and could not turn my car.

The contact owns a 2011 Ford Fusion. The contact stated that while driving 65 mph, the power steering suddenly malfunctioned causing the steering wheel to become very difficult to turn. The contact indicated that during the incident the service power steering message had displayed. The vehicle was taken to the dealer. The technician diagnosed that the power steering pump was faulty and would need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 60,000.

Tl the contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15v793000 (fuel pump, gasoline), 14ve028000 (equipment), 16v384000 (air bags), and 15v340000 (steering). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called payne weslaco Ford at (956) 619-6026 (2401 e expy 83, weslaco, TX 78599) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign numbers: 15v793000 (fuel pump, gasoline), 14ve028000 (equipment), 16v384000 (air bags), and 15v340000 (steering). The VIN was not available.

The contact owns a 2011 Ford Fusion. While driving approximately 75 mph, the power steering warning indicator illuminated and the power steering failed. The vehicle was restarted and the failure recurred. The dealer stated that the rack and pinion and the power assist pump needed to be replaced. In addition, the computer system needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified and stated that the vehicle was not included in NHTSA campaign number: 13v232000 (steering) and NHTSA action number: pe14030 (steering). The approximate failure mileage was 107,000.

The contact owns a 2011 Ford Fusion. The contact stated that while traveling various speeds, the power steering and stabilitrac warning lights illuminated and the vehicle became difficult to steer. The vehicle was taken to the dealer where it was found the power steering pump and rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 74,000.

Began having problems with this vehicle the the second month after purchase. The first incident was steering wheel locked and I could not control the direction of the car. I ended up on the left side of the road off the shoulder before I could stop it. It happened on several occasions. Car dies for no reason. I end up having it towed or restarted by charging battery. The battery always has a full charge. Also I have been shopping and get in the car to start it and it will not start. Door handles would not work from inside. Windows would not open. Had to force window down enough to open from the outside. Had front door handle assemble replaced had transfer case resealed horrible smell new tires 3x since it was purchased had rear drive shaft replaced fuel pump replaced had taken it to Ford just recently for what I deemed was computer problems, of course they could not find anything wrong. I was told by my mechanic the last time I had new tires put on the car that I would need new rims soon. The rims are eroding from the inside out. I have several invoices for work that was done and a few more I can't locate at this time. I would like to send them all to you. Purchase car 12/1/12.