Steering Column problems of the 2012 Ford Fusion

(1) on 12/15/21, the power steering assist fault light on my 2012 Ford Fusion went on. (2) I was unable to schedule a repair until 1/3/22, because of the two-week christmas and new year's holidays. (3) on 1/3/22, I took the car to my dealer, germaine Ford in columbus, ohio, for repair. (4) the dealer informed me that the steering column had failed, and I need to replace it at a cost of approx. $3,000. (5) I asked about warranty and recall. The dealer told me Ford's extended warranty for steering column failure had expired two weeks earlier, on 12/17/21. The warranty for steering column failure on my car lasted from 12/17/11 - 12/17/21. (6) the steering failure occurred while my car was still under warranty (12/15/21), but two weeks prior to my taking the car to the dealer for repair--the earliest appointment I could get. (7) I called Ford motors customer service to ask for a warranty extension or financial consideration, given that: (a) the steering failure occurred during the two-week christmas/new year holiday period, while my warranty still was in effect; (b) my steering warranty had expired just two weeks prior to my dealer visit; (c) my repair cost was approx. $3,000; and (d) steering failures on 2012 Ford Fusions are well documented and have resulted in injuries and deaths. (8) Ford denied my request for a further extension on my steering warranty, in spite of the fact that steering failures on 2012 Ford Fusions are well documented and have resulted in injuries and deaths. (9) I asked Ford customer service what the appeal process is. I was told my only option was to report the steering column failure and warranty lapse to NHTSA. (10) given that my car was under warranty when the power steering assist light went on & given that steering failures on 2012 Ford Fusions are well documented and have resulted in injuries and deaths, I feel Ford should extend my warranty and cover my $3,000 cost of repair. (11) any help NHTSA can provide is much appreciated.

Loss of power steering, service power steering now, warning on dash. Code reads steering column angle sensor, failure occured while in motion, inner city traffic.

I was driving out of a gas station after filling my tires and as I was driving the power steering went out on the car and error messages came up on the dash. " service power steering now" then another one after that " advanctrac (forgot the rest). I took it to two car repair places and it says its a recall. I looked up the recall and it was exactly the same thing that was happening. I then called Ford main number and found out that my car was made in the same factory as the other cars being recalled but becasue mine was outside of the recall dates they can't do anything about it. My friend who works at a dealership ran a diagnostic scan and the alignment sensor in the steering column us running an error. I can't afford the cost of this fix. When what is happening is what's in the power steering recall.

Tl the contact owns a 2012 Ford Fusion. After starting the vehicle, the steering column seized and the vehicle could not be operated. The "don't drive the vehicle" warning indicator illuminated. The vehicle was towed to crown motors (555 cypress Ave, redding, CA) where it was diagnosed that the steering wiring was corroded and needed to be cleaned. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 59,411.

The contact owns a 2012 Ford Fusion. While driving approximately 5 mph, the steering column seized without warning. Moments later, the vehicle resumed normal operation. The vehicle was previously serviced under NHTSA campaign number: 15v340000 (steering); however, the remedy was insufficient and the failure recurred. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.

Takata recall. The contact owns a 2012 Ford Fusion. The contact was experiencing issues with the steering column in the vehicle. The dealer inspected and repaired the vehicle, but provided no written diagnosis to verify what was repaired. In addition, the traction control and eps warning indicators randomly flashed. As a result, the power steering and traction control failed randomly. The VIN was not included in NHTSA campaign number: 15v340000 (steering). In addition, the tpms warning indicator illuminated several times. The manufacturer was notified of the failures. The dealer made no mention of NHTSA campaign number: 17v024000 (air bags). The contact was to check with the manufacturer to determine when the recall repair would be performed. The failure mileage was not available. VIN tool confirms parts not available.

Gear in steering column causing difficulty in steering at low speeds.

The advance trac power steering on my 2012 Ford Fusion cut out in the middle of a left hand turn leaving a traffic light. It had done this once before, a year prior at around 34000 miles while it was still under warranty, and the dealership sent me away telling me it was an isolated incident as the steering recovered when I turned the vehicle on and off. This time, when I reset it, it cut out again driving through the parking lot at the shopping center I was at less than 500 yards travelled later. This time when I took the vehicle in for repair they acknowledged the issue was real and claim the entire steering column needs replaced or this will continue to happen. They will not cover it under warranty despite the fact I had made a claim related to this exact issue while it was under warranty previously. The steering has thankfully only cut out for me at low speeds and in places I was able to quickly and easily pull over even without power steering. If this were to occur at higher speeds or in places I was less able to pull over I am not sure I could have maneuvered the vehicle safely for any extended amount of time.