Power Steering Failed problems of the 2012 Ford Fusion - part 1

155 problems related to power steering failed have been reported for the 2012 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Fusion based on all problems reported for the 2012 Fusion.

1 Power Steering Failed problem

Failure Date: 01/04/2021

The contact owns a 2012 Ford Fusion. The contact stated that after starting the engine, the power steering had malfunctioned and the steering wheel was difficult to turn in either direct. The message "power steering assist" had also displayed. The vehicle was taken to an independent mechanic who diagnosed that the electronic power steering had failed. The vehicle was not repaired. The manufacturer and local dealer fair oaks Ford located at 2055 w ogden Ave, naperville, IL 60540 were notified of the failure. The contact informed that the vehicle was not included in the NHTSA campaign number 15v340000(steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 88,500.

2 Power Steering Failed problem

Failure Date: 12/23/2020

I was driving down the road in my 2012 Ford Fusion and the power steering stopped functioning and the steering became so stiff and I could not make the turn onto a street and I nearly hit the vehicle coming in other lane on the street I was trying to turn on. . . . . Thank god I didnt crash I to the other vehicle. . . . I researched when I got home and there is a recall on tge 2012 Fusion for this exact issue on the electronic power steering failure . . . . . But Ford says the VIN number on my car does not fall under the recall !!!!! they should not be allowed to exclude so. E 2012 Fusions. . . . It doesnt make sense some one will bd killed! . . . .

3 Power Steering Failed problem

Failure Date: 12/17/2020

Power steering intermittenly fails with no warning. Sometimes it resets itself but has not, now, for the past week.

4 Power Steering Failed problem

Failure Date: 11/17/2020

Started vehicle, power steering assist failure displayed on dash. Vehicle locked up and was unable to turn wheel. Happened while parked in driveway.

5 Power Steering Failed problem

Failure Date: 10/06/2020

Occasionally my electronic power steering assist would fail and a warning light would come on and I would have no power steering. After turning the car off and restarting it, the issue would not come up. But now my power steering has failed and will not come back. Ford has not issued a recall for this safety issue.

6 Power Steering Failed problem

Failure Date: 09/15/2020

The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 25 mph when attempting to make a left turn, the power steering suddenly failed. The contact crashed into a pole on a corner nearby. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was not towed. The contact contacted the dealer (mtn. View Ford 301 e 20th st, chattanooga, TN 37408; (423) 756-1331) who informed that there was no recall open. The manufacturer was made aware of the failure and confirmed there was no recall. The approximate failure mileage was 115,000.

7 Power Steering Failed problem

Failure Date: 09/09/2020

Power steering would fail every so often when I first cranked the vehicle. Never happened while driving. I could turn the car off, wait a min, crank it again and it would be fine. On 9/9/2020 I cranked the car while parked and power steering assist fault came on, loss of power steering occured and will not go away this time. I am afraid to drive the car without power steering. The car is in my driveway. I understand this is a common problem with Ford Fusions. I feel Ford should fix this defect/flaw free of charge. It is a safety issue.

8 Power Steering Failed problem

Failure Date: 06/23/2020

Electric power assist steering failed while driving down street.

9 Power Steering Failed problem

Failure Date: 06/18/2020

The contact owns a 2012 Ford Fusion. The contact stated that while her daughter was driving at 70 mph, the power steering ceased without warning. The contact's daughter took the vehicle to safford Ford Lincoln of salisbury (1902 n salisbury blvd, salisbury, MD 21801) and the vehicle was diagnosed with power steering failure. The failure was linked to NHTSA campaign number: 15v340000 (steering) however, the VIN was not included. The manufacturer was notified of the failure and confirmed that the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 111,000.

10 Power Steering Failed problem

Failure Date: 06/07/2020

Power steering system failed as I was leaving the parking lot with no previous signs/indications of service needed.

11 Power Steering Failed problem

Failure Date: 05/05/2020

May 29, 2020 when I attempted to start my Ford Fusion after it was parked a "loss of steering assist" message appeared in the instrument cluster message center. I had the car taken to the dealership. I was told the car needed the steering gear assembly replaced at a cost of $1,600. While the car is a 2012 model, it has only 34,000 miles on it. I was told the car was out of warranty. Doing some research, I found that this was a known problem and that there was a nhsta recall NHTSA campaign number: 15v340000 on this issue and that there was a Ford safety recall 15s18 supplement#1 in 2015 and #2 and #3 dated 5/17/2019 detailing replacing the steering assembly at no charge to the owner for the model year 2011-12 build dates through February 28, 2012 with an extended warranty through 2022 or 150,000 miles . Since my car was built in June of 2012, the dealer said it was not within the warranty period and I would have to pay for the repair. Subsequent online research indicates that Ford's cutoff date of February 28, 2012 is highly suspect and probably arbitrary because there numerous, perhaps hundreds, of complaints on this power steering failure issue going into 2020 on vehicles built after February 28, 2012. Ford obviously did not resolve the manufacturing issue by February 28, 2012 as they would like you to think they did.

12 Power Steering Failed problem

Failure Date: 04/16/2020

I was driving down the road and all of a sudden I got a power steering failed notice and I couldn't steer my car. I had to pull over and turn off the car and turn it back on to get it to work. This has happened 2-3 times in the past year.

13 Power Steering Failed problem

Failure Date: 02/07/2020

Tl- the contact owns a 2012 Ford Fusion. The contact stated that while traveling at a low rate of speed, the power steering ceased without warning. Due to the steering loss, the contact had the vehicle towed to an independent mechanic where the vehicle was diagnosed with power steering failure. Upon investigation, the contact associated NHTSA campaign number: 15v340000 (steering) with her failure. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and referred her to NHTSA. The vehicle had not been repaired. The failure mileage was 170,000. Jo.

14 Power Steering Failed problem

Failure Date: 02/01/2020

Steering gear failure caused power steering to fail, diagnostic code p07ae-09. Code above associated with recall - steering control module, steering gear replacement for certain 2011-2012 Fusion models. The issue: mechanical failure associated with parts themselves, not with assembly of vehicle. My vehicle's steering gear is covered under a recall but because my vehicle was assembled at a different plant than other covered vehicles of the same model/year, Ford will not cover the cost of the repair. My vehicle should be included in this coverage.

15 Power Steering Failed problem

Failure Date: 01/23/2020

I had a flat tire and took my car in to replace my 2 front tires and drove off and it and I got a power steering failure and advancetrac failure.

16 Power Steering Failed problem

Failure Date: 11/30/2019

Tl the contact owns a 2012 Ford Fusion. The contact stated that the steering wheel failed without warning and the check engine warning indicator illuminated. The contact drove over a curb to avoid a crash. The vehicle was taken to an unknown dealer where it was diagnosed that the power steering sensor failed. The manufacturer stated that the VIN was not included in NHTSA campaign number: 15v340000 (steering). The manufacturer provided case number: 25174216. The vehicle was not repaired. The approximate failure mileage was 79,000.

17 Power Steering Failed problem

Failure Date: 11/24/2019

Tl the contact owns a 2012 Ford Fusion. While driving approximately 65 mph on the highway, the power steering suddenly failed. The contact exited the highway and parked at a nearby fuel station. When the contact turned off and restarted the vehicle, the power steering continued to fail. The vehicle was not diagnosed or repaired. The contact stated that the failure was the same as the one listed in NHTSA campaign number: 15v340000 (steering); however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.

18 Power Steering Failed problem

Failure Date: 11/18/2019

November 18, 2019 approximately 6:30 p. M. Central time I was driving my 2012 Ford Fusion which I have owned less than a month, on a dark, city street at approximately 20 miles an hour while looking for a business. Suddenly, the electric assist steering went out and the car became difficult to steer. A warning light was lilluminated on the dashboard advising of electric power steering fault. As I was shuttling children from an after school event home, I did not have time to stop the car and read the owner's manual for the fault light. I proceeded home using manual steering. Once at home, I read the owner's manual and shut down the car and restarted and the fault cleared. Research showed that there were safety recalls issued for the steering 15 s18 and 15 n01. I took the vehicle into bob allen Ford dealership in overland park, kansas where they diagnosed power steering rack failure. They advised approximately $1,500 charge to service. I inquired regarding the safety and customer service recalls and was told the vehicle was not covered due to mileage. I contacted Ford customer service and was also rejected for any assistance. I asked the service manager at bob allen Ford if he would split the cost with me, which he refused. It would appear to me that if this is a known defective part/safety issue, it should be covered regardless of mileage of the Ford car.

19 Power Steering Failed problem

Failure Date: 11/15/2019

Power steering failed. Vehicle display service power steering now and service advance track. Manual steering effort required is extrodinary vehicle was previously repaired in 2018 as part of recall 15v340000 vehicle is currently at Ford dealership for diagnosis and hopefully replacement of the same parts that were previously recalled. I'm alerting NHTSA so that you are aware a previously repaired vehicle under the recall campaign has experienced the same issue within one year of repair.

20 Power Steering Failed problem

Failure Date: 09/08/2019

Power steering failure. Power steering goes out while driving. Shutting off the car and restarting it seems to fix it. It's happened at least 10 times to my vehicle in the past 3 months. A recall was issued for my year/model for this issue but Ford says my car isnt covered because it was made 1 month after affected vehicles.

21 Power Steering Failed problem

Failure Date: 09/07/2019

Power steering failure /service advancetrace.

22 Power Steering Failed problem

Failure Date: 09/02/2019

Tl the contact owns a 2012 Ford Fusion. While driving approximately 25 mph, the steering lost power and "service power steering now" and the advancetrac indicators illuminated. The contact called three different dealers, including bill currie Ford at 813-872-5555 (located at 5815 n dale mabry hwy, tampa, FL 33614) and was informed that there was no recall. The contact took the vehicle to an independent mechanic who diagnosed that the power steering motor failed and needed to be replaced (code p07ae). The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 144,000.

23 Power Steering Failed problem

Failure Date: 08/05/2019

Tl the contact owns a 2012 Ford Fusion. While driving 35 mph, the low tire pressure warning indicator illuminated. The contact pulled over into a fuel station and applied air to the front passenger tire. Upon restarting the vehicle, the power steering completely failed without warning, and "service power steering now" appeared on the instrument panel. In addition, the service auto track warning indicator illuminated. The vehicle was towed to village Ford (23535 michigan Ave, dearborn, mi 48124, (313) 565-3900). The dealer diagnosed that the power steering failed and the steering column needed replacement. The contact would be responsible for the repair cost. The manufacturer was notified of the failure and stated that the vehicle was not included in a recall. The contact stated that the failure was linked to NHTSA campaign number: 15v340000 (steering). The vehicle was not repaired. The failure mileage was 170,000.

24 Power Steering Failed problem

Failure Date: 07/21/2019

Tl the contact owns a 2012 Ford Fusion. While driving approximately 40 mph, the power steering failed without warning. The contact stated that it was difficult to maneuver the vehicle. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was informed of the failure. The vehicle was not included in NHTSA campaign number: 15v340000 (steering). The approximate failure mileage was 92,708.

25 Power Steering Failed problem

Failure Date: 06/27/2019

Ford 2012 Fusion sel power steering control module failure: after receiving Ford recall notice 15s18 regarding the power steering control module, I returned my car to the local Ford dealership on 08/06/15 to have the recall complied with. After completion of the recall, the service receipt noted no replacement parts were installed, only a "reprogram of the power steering control module". Now in June 2019, the car has displayed a "power steering assist" fault on the instrument cluster 4 times within the last 6 days. The fault code did extinguish after turning the ignition to "off" and restarting the car. This happened twice when the car was cold after sitting and backing up from a parking space, once after the car was driven, but after startup and engaging "drive", and again hot when backing out of a parking spot. Today I drove the subject car to the local dealership and discussed my options for repair with the Ford service manager. He explained that the probability of the power steering control module was pretty high and the faults would continually get worse (more often?) with time. He explained that once the recall was complied with, Ford considers the recall closed and any repairs/ faults after the recall at that time were the responsibility of the customer at the estimated cost of $2,220. The service manager offered a diagnostic check for $119. I decided not to have the diagnostic service performed believing that the service manager's opinion of the faulty power steering control module and my experience were enough to conclude a faulty power steering control module. It seems that the faulty module, especially because it was never replaced at the time the recall was complied with, should be the full responsibility of Ford. The part is bad! it just didn't test bad at the earlier date. It still proved bad/ faulty.

26 Power Steering Failed problem

Failure Date: 05/17/2019

Tl the contact owns a 2012 Ford Fusion. While operating the vehicle, the "power steering failure" indicator illuminated. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

27 Power Steering Failed problem

Failure Date: 04/26/2019

I informed my Ford dealer during an air bag recall that I was also experiencing problems with the steering on the car. Regardless if the car was moving or stopped, turning the steering from the 12 o'clock position either right or left, it would try to "jump" to the 10 or 2 o'clock position. It was disturbing enough that my wife would no longer drive the car. After diagnosis, the dealer informed me the problem was with the power steering gear assembly, the repair cost would exceed 2000 dollars. Ford has had so many problems with the steering on these cars that the NHTSA issued a recall on this a couple of years ago (15s18). The problem is severe enough that Ford has extended the warranty for the power steering assembly to 150,000 miles (15n01) my car has 82,000 miles on it. The warranty only works if certain diagnostic trouble codes pop up during diagnosis. Since my car did not suffer a complete failure I was not covered under the extended warranty. If you read through the NHTSA complaints, many consumers had complete power steering failures but also did not meet Fords requirements for warranty repair! if you view NHTSA complaint section on the 2012 Fusion. There are a total of 1601 complaints as if this writing for this vehicle - almost 50% deal with just the steering! the NHTSA has completely let Ford off the hook on this issue. Instead of insuring the public safety, the NHTSA has allowed Ford to create a new income stream. Is the NHTSA waiting for a Ford owner to lose control of their car and slam into a Mini van full of kids before requiring the manufacture to completely rectify this safety hazard? reprogramming a control module and allowing the manufacture to refuse to provide extended warranty repairs is not cutting it.

28 Power Steering Failed problem

Failure Date: 04/19/2019

There's a intermittent power steering failure. That's dangerous because is impossible drive when the failure appears.

29 Power Steering Failed problem

Failure Date: 04/09/2019

Power steering assist failure message showed up on the dash December 2018 and just recently appeared on April 9, 2019. There was no power steering at all and made impossible to drive. Car was recently purchased in July of 2018 and it was used.

30 Power Steering Failed problem

Failure Date: 03/23/2019

Tl-the contact owns a 2012 Ford Fusion. The contact stated that while attempting to drive out the parking lot the power steering failed causing the steering wheel to seize. The vehicle was towed to dealer all american Ford in paramus 375 NJ-17, parumus, NJ 07652 where they stated that the steering column needed to be replaced. The Ford manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 15v340000 (steering). The vehicle was not repaired. The approximate failure mileage was 70,000. Am.

31 Power Steering Failed problem

Failure Date: 02/25/2019

A couple weeks ago I started my vehiche to leave work. When tryng to steer the car, I noticed it very difficult to turn. I noticed then on the dash board a power steering assist fault. I was able to drive car home and left it parked until some investigation online to as what the problem was. I pulled up a report from Ford motor CO. That ther was a safety recall 15s18 for certain models and model years. Ford Fusion 2011-2012 was on the list with build dates sept. 7, 2010-Feb. 28, 2012. I called the Ford customer service number 1-866-436-7332 to confirm there was a safety recall for the power steering as well as the passahger airbag module. The gentelman told me after I gave him my VIN number that the two safety recalls were within my VIN number. I then proceeded to schedule maintenance on both safety defects on my car set for 3/8/19. Later in the day, the service dept. Notified me that the steering failure was not under the recall because of the build date of the vehichle. I called Ford back on 3/12/19 for another verification of the effect that the power steering was not covered under recall, even though car year and mileage was within extended coverage of a safety recall. They told me again that the steering failure was not under recall due to build date and there was nothing else they could do. They recommended I contact NHTSA. Gov to report this issue. Due to the fact that the power steering failure was a safety recall in previous 2011-2012 Ford Fusions does not help explain that a same safety failure would not be included in other mfg. Date vehicles with a seperate date.

32 Power Steering Failed problem

Failure Date: 01/09/2019

My wife was driving this vehicle turning a curb. The power steering failed causing my wife to hit the curb causing significant suspension and body damage to my vehicle. There is a recall on the 2012 Ford Fusion for this matter but Ford claims that my VIN# is not included. Please investigate because someone could lose their life in the next incident.

33 Power Steering Failed problem

Failure Date: 01/07/2019

Power steering asst failure. Car steering wheel locks up and car is rendered not driveable. Problem starts when car is started while in park. Has happened 2 times. Have had to shut car off numerous times and restart. Car is okay to drive after awhile.

34 Power Steering Failed problem

Failure Date: 01/03/2019

Power steering failure.

35 Power Steering Failed problem

Failure Date: 01/01/2019

~tl the contact owns a 2012 Ford Fusion. While driving approximately 40 mph, the power steering suddenly failed and the steering wheel became very difficult to turn in either direction. The cause of the failure was not determined. Town and country Ford was notified of the failure. The manufacturer was not notified. The failure mileage was 75,000.



Safety Ratings of Fusion Cars
Fuel Economy of Fusion Vehicles
Fusion Service Bulletins
Fusion Safety Recalls
Fusion Defect Investigations