Ford Fusion owners have reported 5 problems related to navigational (global positioning system) gps (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion based on all problems reported for the Fusion.
What component or system failed or malfunctioned, and is it available for inspection upon request? the apim (accessory protocol interface module) appears to have failed. The vehicle's infotainment/play screen is completely blank and unresponsive. This module controls key systems including climate control, navigation, hands-free calling, and the backup camera. The component is available for inspection if needed. How was your safety or the safety of others put at risk? this failure compromises several safety-critical functions. I am unable to adjust climate settings, use gps navigation, make hands-free emergency calls, or see through the backup camera. These features are essential for safe driving, especially in adverse weather or while reversing. Has the problem been reproduced or confirmed by a dealer or independent service center? not yet confirmed by a dealer, but the issue has been consistent. I have attempted both soft and hard resets, and verified the fuses are good. All symptoms point to an apim failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no formal inspection has been done by the manufacturer, police, or insurance. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there were no warning lamps or messages. The issue started intermittently about two months ago. Resets worked temporarily, but the screen is now completely unresponsive.
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all problems of the 2018 Ford Fusion
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Ford installed 3g modems knowing the network would be shutdown. This causes most things on the infotainment center to stop working such as the vehicle gps and most recently the bluetooth command button. Updates have failed to resolve the issues. It is illegal for me to be distracted while driving, however, all of my distractions come from dealing with the infotainment and connectivity issues that were built into my vehicle.
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all problems of the 2020 Ford Fusion
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Issue with sync 3. Major concern is the vehicle is equipped with a safety feature if there is an accident. 911 assist is a sync feature that can call for help if you are involved in an accident and are unable to make a call yourself. 911 assist works with sync 3 to alert emergency responders when there is an accident and relays important information such as the type of crash that occurred, the number of seat belts that were being used, and whether an airbag has deployed. The apim/sync 3 is malfunctioning on the vehicle where there is no gps and the phone does not connect. This "safety" feature is useless with the apim not functioning correctly in the event of an accident. Without gps, emergency responders would not have a location and without phone connection, this could be a tragic result. The dealer has not not been confirmed or inspected to date as I had to make a service appointment.
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all problems of the 2017 Ford Fusion
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I leased a used vehicle on 6/5 and was kept there till autoplaza's closing time at 7 so when I finally left the car lot I realized while driving on the highway that there was no horn. I called when they reopened on 6/6 to schedule it to be fixed which they agreed to have it ready by 6/8, unfortunately while driving on the highway that same afternoon on 6/6 the cars engine died and I managed to coast the car off the highway into a random parking lot. I immediately called the sales man and I quote he said �it's more than likely the alternator and that he was already tracking me on gps� so I was told to lock the keys in the car and it would be towed back to the dealership to be ready by 6/8. Fast forward to the afternoon of 6/8, I call the dealership a hour before getting off work at 3:30pm to verify it would be ready by 5 and to my surprise I was told they were unsure if they had the car to begin with and was put on hold till the phone call dropped from their end. I called back again and was met with a voicemail so I left it alone and tried to get information again on 6/10. This time the sales man said it wasn't his problem and to call the office for service but after being forwarded to voicemail multiple times I demanded to speak with a manager. I tell the manager I'm aware it's illegal to sell a car without a horn and that I've been duped so I want my money back and his answer was no that he already received money from a bank on my behalf. I told him he had till the end of 6/10 to give me a answer on when it would be ready or I would get a lawyer so his answer was no matter what he would call me by 5pm that day with a status update but he never called. Since then I've been unable to get any straight answer or even a manager on the phone and it's been almost 3 weeks. I have a payment due from them for $250 every 2 weeks which is due tomorrow but I blocked the payments.
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all problems of the 2015 Ford Fusion
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It's a complaint I have with the Ford sync system. I have this issue pretty much since the first week I had my car. However, things just get worst today. Normally, the navigation delays about couple minutes before working; however, this time my Ford navigation system just doesn't work for more than 40 mins. . . . Well, a 798 navigation performance even worse than a cheap garmin navi. . . . And I am not in city, I am at an I-696 exit near by farmington hill. . . And things get even worse is sync system also crashed for more than 5 mins until everything is back online. . . Ford please fix this as soon as possible. The google map on iphone even navigate better then your 798 navigation. And thank you for your stupid navigation system, I have to spend 40 mins waiting while I am hungry during the dinner time. . . . .
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all problems of the 2013 Ford Fusion
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| Problem Category | Number of Problems |
|---|---|
| Equipment problems | |
| Owners/service Manual problems | |
| Adaptive Equipment problems | |
| Radio/tape Cd Player problems | |
| Carrier/rack problems | |
| Air Conditioner problems | |
| Navigational (global Positioning System) Gps problems | |
| Recreational Vehicle Lpg Tank Valve/gauge problems | |
| Kinetic Flywheel,bearings problems | |
| Electrical Jack problems |