Ford Fusion owners have reported 1,508 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion based on all problems reported for the Fusion.
The backup camera works intermittently. Showing a black screen and telling me to see a dealer.
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all problems of the 2014 Ford Fusion
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Rear view camera has distorted image or changes to a blue screen before saying camera unavailable. It is an intermittent issue that has been happening over many months. No accidents or injuries have been caused.
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all problems of the 2015 Ford Fusion
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Back passenger seatbelt won't work. Mirror sensors go off randomly when no cars are around when I'm in reverse. Backup camera malfunctions and the screen turns black.
During a road trip, received an error message indicating "shift sys fault" after the vehicle would not shift out of park. Upon inspecting the vehicle, it was noticed that the transmission linkage cable bushing was missing. The error message had appeared the day before, but the vehicle would still shift and the error message went away after a few seconds. I was unable to recover the original bushing as it was missing when the vehicle was inspected after the error message. Luckily the error did not happen while driving and instead was noticed while the car was in park. The vehicle has not been inspected by anyone other than myself, and I was able to buy a replacement bushing from a local dealership to replace the missing bushing.
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all problems of the 2020 Ford Fusion
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Known issue with flex plate: rattle noise that gets progressively worse over time and especially when in colder weather, the cold start & when idling causes the rattle noise to be worse, over the past two years the rattle noise is still there but now with some vibration as well. In 2023, took in to Ford dealership & told rattle noise was normal & not significant enough to replace (mentioned the Ford csp notice of the issue), progressively over the last two years rattling has been getting worse (especially when idling), took it to different Ford dealer and they confirmed it has been the flex plate (but now is outside of the csp coverage). No engine warning lights were on, which is more concerning as the rattling and vibrations worsen over time. Was told that if not fixed the whole car could stop & break down, which poses a safety risk. Multiple other customer complaints about safety issues and concerns with this known issue of flex plates cracking that Ford is not taking responsibility for as the csp doesn’t cover vehicles over 10yrs old or over 100,000 miles— leaving drivers with unsafe vehicles with crack flex plates.
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all problems of the 2019 Ford Fusion
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Rear view camera inspection recall (campaign 25sa9/25v695) should be extended at least a few more years. My 2014 Ford Fusion platinum is affected by the same issue.
My rear camera will go out while in reverse. Sometimes boxes appear on the screen or it will be completely black.
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all problems of the 2013 Ford Fusion
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The backup camera was intermittently showing no image and now it says "camera unavailable. Contact your dealer. " this impacts the safety of myself and others while backing up the vehicle. I have not taken the vehicle to a dealer yet but it can be reproduced if requested. The intermittent loss of image started last week and slowly led to the camera no longer working at all.
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all problems of the 2016 Ford Fusion
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The back up camera is intermittent or is a black screen. It also displays like a mirror image instead of what is directly behind me (right is on the left and left is on the right).
My rear view camera has not worked properly for almost two years now, and has progressively gotten worse over that time period. It will just go out when I’m in the middle of backing out of my driveway or a parking lot. It’s out more than it is on, and has almost caused a serious accident recently in a parking lot. It is an accident waiting to happen. It’s my understanding that this is a serious Ford issue. They have yet to acknowledge it though for my model. I’ve contacted Ford and the dealer to no avail.
Went to back up to park . The shifter would not properly work kept going back to park . I couldn't get it into neutral to push it. No warnings. Had to 1st pay for towing from where it happened to a parking space. Then called roadside service to take it to bay Lincoln in panama beach. I will send the results from dealership. It could of been real serious and caused a bad accident maybe even death. I know Ford had a recall on a earlier model Fusion for shifter cable. If it's the same issue I want reimbursement.
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all problems of the 2018 Ford Fusion
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My car was parked in my driveway. I realized that I didn't have my key on me. So I quickly ran in the house to get my key. I went outside to find my car rolling down my driveway into my neighbor's brick house. My 11 year old was messing with the gear shift from the back seat and was able to change the gear to neutral with no brake engaged and no key in the ignition. When I went to the dealership, an employee was able to tell me that it was a bad shifter cable bushing. I checked to see if there is a recall and there was for our year, make, and model; unfortunately, our VIN is now registered under the recall.
Vehicle camera works intermittently. The screen will come on while in reverse however, will go black. I've turned the camera off and on but the same thing happens. The camera should not function like this.
Rear viiew camera stops working and/or goes blank when the car is put in reverse. Sometimes will also displays back up camera not working please contact dealership.
Vehicle purchased used at simmons & rockwell on [xxx] mileage 16,323. Mileage 38,559 first engine failure & replaced "new" July 2019, *** indications & doc of 2nd engine failure about 70k mileage) mileage 121,163 second engine failure & replaced "new" August 2022 and finally mileage 189,323 with third engine failure sept 2025 this vehicle had regularly interval oil changes. Always serviced & maintenaced regularly information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
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all problems of the 2017 Ford Fusion
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Have had to replace the same 2 coil pacs in last three months. Car will not accelerate properly will not shift into gears properly took to have information test done keeps coming back fouled 2 & 4 coils.
Backup camera broken, works only at random times. The dealer confirmed today it needs to be replaced. Other 2015 Ford Fusions have already been recalled for this issue. I am asking you to expand it to include his VIN.
Backup camera has failed. Again. It was first replaced in 2020 under extended warranty. Now it has failed again.
I read this following article: [xxx] my 2016 Ford Fusion experiences this issue. I was curious why the Fusion is not included in the recall? thank you. [xxx] c- [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Sunroof is leaking and maybe other areas. But it’s getting the ceiling wet around front are of the sunroof and starting to effect the radio playing and eventually probably the buttons on the ceiling.
The backup camera on our 2016 Ford Fusion has worked intermittently for quite some time now. (couple of years at least. ) sometimes when we shift to reverse we get a black display screen, sometimes we get a distorted image, sometimes we get a message saying no camera is available, other times it works normally. The symptoms sound like the ones described the vehicles that are involved in the current rearview camera recall. I had seen rearview camera recalls for Ford products in the past and expected our car to be covered eventually since the symptoms sounded so similar. We have not taken it for repair at our dealer as we have been waiting for a recall. Reporting it now in the hopes that the recall will be expanded to other models that seem to have similar safety issues.
I recently bought a gear shift bushing cap for the cable since the cable is loose. I bought the part at tasca Ford in cranston, ri. The part was hard to find. It’s the same issue as the recall for the same car b ur years prior. Cap disintegrated since its plastic and next to the engine. The most recent part I bought that was used as genuine replacement has also disintegrated. I can see the pieces of it corroded. I need to buy another one but it’s going to happen again since it’s a faulty design. The first time it happened months ago caused my car to go into park. I couldn’t move it out of the way in the street. It would let me put it in neutral. The second time it happened today the car got stuck in neutral and it took many tries to get it into park. Everything is in tact except the plastic bushing cap and part that clips the cable to the vehicle is corroded. Simple fix but unsafe and happens randomly.
First, we will start with every time I turn my car to the left the steering wheel box and the brakes skid then the abs sensor comes on then we will start with the car every time I put it into a gear. It automatically goes back to park, and I cannot move the car in any direction. When the issue first started, I could reverse then when I put the car and drive in the middle of the street it would automatically go back to park which could cause a crash I only have video proof of this.
My car is at 119,000 miles and 2019 Ford Fusion. I was driving on a local street when my cars warning popped up with a notice that my cars coolant was overheated. I immediately pulled over and turned off the car. My cars coolant tank was completely depleted. The problem was determined to be a coolant leak into cylinder 2. The check engine code of p0302 misfire on #2 cylinder. This issue had the potential to result in an engine fire and severe injury.
The backup camera is not working right it's either fuzzy or it's black and sometimes it is showing on opposite direction causing me to almost have a huge accident with my children inside this is currently still happening and started over 2 months ago.
My complaint is, why does my 2016 Ford Fusion 1. 5l 4-cylinder ecoboost engine continue to be excluded from these major recalls? it's not fair as I deserve to have my engine, clock spring, & my rear view camera replaced just like the other Ford vehicles! I purchased my 2016 Fusion in 2018 & only a couple of years later I started having problems with the rear view camera but the dealership said that it wasn't covered under the warranty. I have always smelled engine coolant & oil but was always told that there is nothing leaking on the ground so there's nothing to worry about. Also I reached out to you guys in 2024 with the gmail address of [xxx] ) about my steering wheel clock spring & never heard anything back, so I purchased a new one on [xxx] & replaced it myself when it arrived. Also earlier that day, I had my valve cover replaced at brad howell Ford in kokomo, in because I have been constantly losing oil & smelling oil burning. Even after that, I continued to smell oil & engine coolant but still get told that there's nothing leaking. Well my next oil change after that, I told them to check again because I had to add more oil, & that's when they determined that it was the turbo drain tube, which they replaced on Nov. 5, 2024. That stopped the oil smell, but I continued to smell engine coolant which I continued to report to them, & at each oil change, they continued to top off the engine coolant. On Aug. 12, 2025 brad howell Ford decided to run a camera down into my cylinders & discovered that there's oil & coolant leaking down into my #2 cylinder. I contacted tonia frataccia, customer experience specialist, Ford cx/team, & I was told that my VIN# didn't make the recall list & that's why my engine wasn't replaced. It's not fair as my vehicle has the same defective engine & parts as the other recall vehicles & I deserve to have my car repaired also at Fords expense. Please help me, I need my car. Thank you for listening. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The rearview camera does not display properly. The image is flipped which can cause confusion when using the camera to check for traffic. Sometimes the camera does not come on/display images when shifting into reverse. Also at night the camera is streaky so one is unable to see images in the camera. I noticed there was a recall for the rearview camera but my make/model/year was not included but I am experiencing issues with the rearview camera.
7/24/25 Ford dealer replaced airbag recall, however, the caution light still lights up, like there is still a problem. To do a diagnostic why , they will not cover the cost. Is it possible that the new airbag still has a problem and should they cover the cost of diagnostic problem.
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all problems of the 2011 Ford Fusion
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Engine has cylinders flooding with coolant due to the design of the ecoboost engine.
The car issued no warning, lights or messages prior to the damage. My [xxx] son was driving and the car started shaking which really scared him as he’s a new driver. I would say the safety of him and other drivers on the road were definitely put in danger. The vehicle has been inspected by a Ford dealership. They stated it had a broken flex plate and short block. Broken flexplate; diagnostic $210. 00 parts $1,345. 86 (flexplate, transmission fluid pump, filter, one time use parts) labor $2,600. 00 ($200. 00 x 13. 0hrs) sales tax $125. 84 total $4,281. 70 short block replacement; diagnostic $145. 00 parts $2,193. 64 (short block engine/kit, spark plugs, one time use parts) labor $4,480. 00 ($200. 00 x 22. 4hrs) alignment $159. 95 sales tax $205. 11 total $7,183. 70 tow bill $140. 00 information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
When in reverse the backup camera glitches sometime, it doesn’t even come on. There’s a knocking under the hood. I’ve been told that is the fuel pump . After getting gas and trying to turn the ignition back on it stalls, it takes sometimes 3 to 4 tries before getting it started. After having repairs done to brakes, tires, and more, the abs light is still on and sometimes the brakes act like they don’t wanna stop. I only have a picture where the camera is not working. It’s glitching. I’ve taken it to shops, but forgot to get the invoice to know in reference to everything else that’s going on. I haven’t made any repairs yet that’s in the works.
Rearview camera goes blank or sometimes freezes. Problem is intermittent but a safety issue due to affecting the visual display.
I was driving on the expressway. My car went into limp mode it didn’t stall completely out, but I was not able to accelerate any eventually the wheel became tight. Every light came on. . I made it safely off the expressway. My car would not start the odb port is not reading. I’ve taken it to several mechanics all of them say that it’s my pcm. They said my pcm needs to be reprogrammed. There’s currently an active recall from my exact car but when I search my VIN it tells me I have no active recalls.
My backup rear camera does not work more than half the time. The screen will go black or just not change at all and it will also say camera unavailable contact dealership. I have not been able to take it anywhere to get it looked at due to money issues. No warnings or anything. Just started one day in July 2025 and has kept doing it ever since.
No accident just looking to fix the recall.