Ford Fusion owners have reported 1,596 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion based on all problems reported for the Fusion.
Unknown.
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all problems of the 2011 Ford Fusion
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I recently acquired this vehicle from a dealer after the previous owner traded it in and after reviewing the carfax I did some deeper digging into this vehicle and discovered that there are 3 recalls that have not been serviced. I am hoping that there wasn't any secondary damage due to the recalled items as I haven't noticed anything necessarily wrong with the car but I figured I'd take it in to be safe. I also want a quote for a transmission drain and fill, not a flush. The transmission is shifting fine, I just am looking to get it done as preventative maintenance and for peace of mind. The recall repairs are noted in the pdf attached below.
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all problems of the 2020 Ford Fusion
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I own a 2016 Ford Fusion that is included in NHTSA recall campaign 25v695 and Ford recall campaign 25sa9 concerning rearview/backup camera failure. The backup camera intermittently fails to display video when the vehicle is shifted into reverse. Instead of showing the view behind the vehicle, the display shows an error message. This problem has been occurring intermittently for the past few years. I received notification of the recall inxxx. In xxx I contacted loveland Ford in [xxx], regarding the recall repair and was told that Ford expected parts to be available in xxx. On sxxx, I again contacted loveland Ford and was told that they did not have any timeframe for when parts would be available. The most recent backup-camera failure occurred on xxx (pictures attached). When the camera fails, the driver loses the rearward video view while backing and must rely only on mirrors and direct visual checks. Because the failure is intermittent, the camera cannot be relied upon to operate when needed. My [xxx] son began driving this vehicle in xxx. Reliable operation of the backup camera is especially important for a newer driver, and the continuing lack of a repair or estimated parts availability leaves an unresolved safety concern. I am submitting this complaint to document the recurring backup-camera failure and the continued unavailability of a recall remedy for my vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
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all problems of the 2016 Ford Fusion
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On xxx, while my 2014 Ford Fusion was moving, the left-front door latch failed and the door became unsecured. As a result, I partially fell from the moving vehicle. This was an actual occupant safety event and created a significant risk of serious injury. After the incident, I took the vehicle to richmond Ford Lincoln for inspection and repair. On xxx, the dealership performed a door-latch recall repair. The dealership service order, so #xxx, identifies the repair request as “door latch replacement 20r01 - l/f door will not close. ” the service order identifies the cause as “recall” and documents the correction as “performed recall replaced latches. ” the parts listed include a door latch and cable assembly, and the invoice total was $0. 00. The dealership's documentation therefore confirms that a door-latch recall repair was required on this vehicle. The recall repair occurred eight days after the xxx incident. I am requesting that NHTSA review this incident in connection with Ford Fusion door-latch recalls and related programs and determine whether the xxx failure represents a failure of a recalled component, a prior recall remedy, or another safety defect. I request that NHTSA review the recall and campaign history associated with VIN [xxx], the specific door-latch program applicable to this vehicle, whether the failed latch had previously been repaired or replaced, and whether additional investigation or corrective action is warranted. The vehicle was repaired on xxx. I have retained the dealership documentation and can provide photographs, medical documentation, repair records, and other evidence concerning the incident. The important safety issue is that the door-latch failure occurred while the vehicle was moving and resulted in an occupant partially falling from the vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
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all problems of the 2014 Ford Fusion
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My shifter linkage bushing broke on my 2019 Fusion when I went to put car in reverse leaving me stuck in the middle of a road. This is a known issue but the recall isn’t for later year Fusions even though it has the same failure and defective bushing.
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all problems of the 2019 Ford Fusion
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Recall 22s43 failed less than 5 months after completion, causing total vehicle immobilization in reverse on a live roadway.
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all problems of the 2015 Ford Fusion
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Car has element b direct clutch issue. This is recalled on other 2013 Fusions but not on my specific car.
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all problems of the 2013 Ford Fusion
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I had a recall on my 2014 Ford Fusion se regarding powertrain control module software update. I took my vehicle in to athens Ford 6/8/26 to have this fixed then on Friday my car lost power while driving, would not go l, then when I cut it off & back on it was like it went in to failsafe or limp mode. I called athens Ford 5 times on Friday & got no answer, 3 on Monday with no answer then found the number of the lady I dealt with in June. If I paid to have it towed there they could run diagnostics on it she said bc the mobile technicians couldn’t come out and do it. So I log in to my Ford account and it showed this recall on the recall I had done it June. I screenshot it and sent it to her and she said it didn’t show it I needed to contact customer care. They told me the same thing that it didn’t show it. So I done a screen recording today of me logging in to my Ford account and this is what it showed. Sent that to her and all they can respond is contact customer care. So I’m reaching out with this proof of what it shows and that being exactly what my car done and Ford refusing to help me. I ruptured my acl and had surgery and have drs appt and physical therapy twice a week and this is the “courtesy” I get from Ford joni spikes 7067654293 I have the screen recording but I can’t attach it for some reason.
I was notified of a safety recall regarding the back up camera going black or not working in October of 2025. The camera does not work and the cars design makes it hard to see out of the back window when in reverse. We have contacted the dealership several times trying to get it repaired but they always just say they don't have a solution. Not sure how to proceed and could use some help getting this repaired. We are coming up on a year of the notice.
Rear view camera goes out or says not available.
Took car in may to hemborg Ford they replaced my brake bumper it was on recall. Took car back on August 3 of 2026 brake lights staying on. Had them recheck the recall again thought it might be that. I was told it was not the issue. I needed to change out brake switch and had to pay diagnostic fee so a total of just under 300. My brake lights stay on while driving my car and when we park the car. They had my car 3 days then picked up my car on August 5 drove it home and immediately noticed still having the same issues. Brake lights on even after I called dealer and brought car back in. They kept my car 2 more days then I received a call it would be 200 for a brake flush they were confident that it would fix the light issue. And now we would we have to pay for another repair. A brake flush for brake lights staying on didn’t make sense. We felt we were being upsold for something we didn’t need and they had no answere for us! we declined the second repair and picked up car on 8/07/2026 and still the brake lights are staying on while driving the car. We woke up to looking out our window and noticed lights were on . Mind you the car had not been driven for hrs and the lights turned themselves on while car was parked. Skip to Sunday driving home from in laws and dash lights up. It says hillside assist and yellow wrench pops up. I fear my daughters safety and feel it is unsafe now. Called Ford to make a complaint. But meanwhile I have a car that we need but feel unsafe to drive. Our car is having more issues than when we took it in to the dealer. I need a resolution but what I really need is my money back so that I can take the car elsewhere! I feel car was misdiagnosed and I should not have to pay for their mistake. No options were given just to pay for more repairs. We asked for past invoices to be printed so I can keep a copy. Was told they cannot print past invoices. I felt we were taken advantage of we should get our money back for a diagnosis that was not repaired.
My antifreeze and oil keep going empty after driving the car after so many days. . . . . There is no leak on the ground, and I do not smell anything inside the cab. No lights are on the dash I took it and has them plug it in just incase and the only thing that came back as a possible issue is the brake pad. Otherwise they said there was no issue however, there is an issue and no one can seem to figure out what it is!.
The back up camera recall has been open since 10/2025 . I was backing up using the camera than it just went blank.
On 7/8/2026, the vehicle became undriveable. Placing the vehicle in reverse on the shidfter dial using registered a conflicting direction on the dashboard indicator. The vehicle was towed to a dealership and the repair consisted of replacing the shift cable bushing. This was the same fix required in recalls 18s20 & 22v413. On 7/9/2026 the issue was verified by a Ford dealership tech. I was advised that the protective cap is now contained in the repair kit with the shift cable bushing. A brief fleeting warning on the screen indicated a "shift fault - see manual" or words to that effect. The manual only seemed to reference a "steering fault" Ford hq was notified - reference cxh-08533100.
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all problems of the 2017 Ford Fusion
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My backup camera is malfunctioning and Ford denied to fit it through their 15 year extended warranty on backup cameras.
My rear view camera hasn’t worked since October 2025 and I’ve had multiple incidents where I’m reversing and almost hit a pedestrian. . This is a big problem for me because im used to having my rear view camera. . I don’t understand why it’s taking so long to find a simple fix to this issue. . I’ve waited for almost a year and still nothing. . When will this issue be resolved?.
The component that fail was the backup camera, and the dashboard screen was black. I was looking at the screen backing up, and I seen that the camera was black and had like colorful lines on it, and also my screen. One side was like a black spot inside of their screen on the deck of the radio. I proceeded to back up and turn my wheel and that’s when I a bump and grinding sound. Therefore, once I stopped backing up, I got out the car in my passenger rear bumper was hanging down, and I had a dent & white paint is coming up the side of the back passenger rear end. The paint that came on the rear passenger side was from me begging into the pole. I have called several times teo different Ford dealerships to see if they have the part for my car the camera & dash screen. Unfortunately, I was informed that the part have not came in and then I need to wait until another notice but I seem to have an accident since I called in April of this year 2026, and I also called in may and now I have had accident in June from this problem. Ford should have the parts or replace with updated parts. Due to this I am scared of backing into something else. I hope Ford can fix this recall on my Ford Fusion. Instead of getting legal advice for this issue. I just would like for this recall be resolved.
The door entry control numbers are on all the time now which will cause the battery to drain if the car is not driven daily. It says that water from a car wash or rain has gotten in behind the door control panel.
Unknown: left rear door latch is not working, door keeps open after trying to closed it. Safety issue is door opens by accident during driving!.
My drivers side door would not latch due to what I assume is issue that was recalled on similar vehicles.
Good aftrrnoon and I hope all is well. My cars check engine light is on and the dealer states it’s the cannister purge valve. I showed them that there is a recall (part 573 safety recall - NHTSA recall #26v369) but they will not accept it because it’s not showing my car needing it to be changed on the NHTSA website. They are saying it will cost $1995. 00 to fix the issue. This is stopping me from obtaining an inspection sticker and I’ve received tickets. Can you confirm that my vehicle is part of this recall.
Backup camera doesn’t work.
The vehicle goes into limp mode without warning no matter the speed. Cylinder head temp sensor is not applicable on this 1. 6 engine model. The coolant over temp light illuminates with or without the car running. Coolant temperature sensor was replaced and indicates no faults to the obd. The coolant level and temperature is within spec.
A power steering assist fault warning popped up on my vehicle after starting my car. It’s now extremely difficult to turn the wheel. There was no previous indication that there was an issue with the power steering.
No incident - back up camera issue. Glitches often, then goes black and does not work. Have also received error messages indicating "camera is unavailable. Please contact your dealership. " has happened a few times in the past but is now happening more often.
Very frequently, the rear view camera will stop working, glitch and go black. Then give the message, camera is unavailable.
I was rear ended while parked at a stop light, the force of the impact drove me into the vehicle in front of me. During the accident my seatbelt pretensioner failed to work at the same time my sun visor unexpectedly dropped down swung towards me and my head struck the edge of the visor which made a gash in my forehead down in between my eyes, there was blood visibly running down my nose at the scene of the accident. I went to the er afterwards to seek medical attention. 3 days after the accident I suffered a seizure, I have no prior seizures before this incident. Since the accident I’ve continued to have headaches, signs of short term memory loss, and having trouble finding words sometimes.
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all problems of the 2010 Ford Fusion
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Coolant leak into engine block, Ford dealership said $8,000 to replace engine cars only at 65k miles. Problem is from manufacturer defect in the 2. 0l tt turbo engines in Fusions and should be recalled as it’s not the owner/operators wrong doings.
Rear backup camera keeps malfunctioning. The display screen from camera glitches or goes black and eventually it will state that rear camera is not available.
The backup camera is faulty and will sporadically stop working. Sometimes it will stop working in the middle of backing up. When it doesn't work the screen will either go black, flicker on and off, show a reversed image, or show an image with blue lines through it. This has put my safety at risk multiple times as I've been backing up and suddenly the image will disappear. We've taken the car into an independent service shop. They were unable to solve the issue and their only solution was to replace the system for $600. There was no warning before this started happening, however it does seem to be getting worse as time goes on. It only works about 10% of the time now.
The car will not shift. The bushing or shift cable is broken.
The backup assisting camera is no longer working properly, causing a safety issue while reversing. There are recalls on this from 2015 to 2019 but not 2014 even though the same issue is happening with the 2014's.
Vehicle would not recognize car being in park. Displayed warning messages: shift sys fault confirm park brake before exiting vehicle. Transmission not in park.
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all problems of the 2018 Ford Fusion
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Back-up camera shuts off during operation. Works intermittently and never for a full operation. This is a 2016 vehicle. Ford has be unable to remedy the situation. Camera has been replaced as well as software updates installed. No fix in sight.
The rearview is not working consistently and caused me to back into a pole.