Ford Fusion owners have reported 1,570 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion based on all problems reported for the Fusion.
Multiple vehicles of the same year make and model had the shifter cable fail within a short amount of time. Car would not change gears properly. Problem confirmed and fixed by local mechanic shop. No inspections. No warning lights or messages prior to failure.
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all problems of the 2020 Ford Fusion
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I need help to get the recalls done on the vehicle I purchased and was never warned of any issues and now stuck and Ford service is dwnyinf the repair recalls and I cannot afford or find financing. Please help.
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all problems of the 2011 Ford Fusion
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The problem is the rear backup camera and I know Ford has recently issued recalls for certain models due to the camera being broken. The problem is that this is a 2015 model Fusion and is being excluded from that recall but is having the exact same problems stated. It includes the camera not working, black lines appearing across the screen, or just flickering on and off. I think Ford should expand their rear camera problem to more years because it doesn’t stop at 2016 models.
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all problems of the 2015 Ford Fusion
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Rear view camera goes crazy when in reverse, sometimes shows a blank white screen, sometimes a message appears that the camera is not available and to contact a dealer, it will randomly activate while driving forward sometimes immediately after putting it in drive and other times after driving forward sometimes immediately a while after continuously driving for a while without having put it in reverse at at point. It also has no sound through any setting: radio, satellite, or bluetooth.
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all problems of the 2016 Ford Fusion
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The backup camera works intermittently. Showing a black screen and telling me to see a dealer.
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all problems of the 2014 Ford Fusion
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Internal transmission bearing know for the TSB 19-2391. There was no threat to my safety or others. Yes the problem has been confirm with the dealer. The components has been inspected by an authorized Ford dealer, shaker Ford in watertown, CT. There were nothing other than a humming noise coming from the transmission.
My back up camera glitches out where it works one moment and then it doesn’t an I get a message says that the back up camera doesn’t work to call dealership.
Shift actuator wouldn’t go into gear I was stranded a few times had to be towed twice. I’ve found a plastic bushing that showed a $4. 00 part could be responsible. Deadly for us disabled vietnam veterans . I can’t walk. Maine has 200 vehicles with the same issues nationwide who knows supposedly the actuator will not be made by Ford motors until February 2026. I’m 76 years old this is a hazard I can’t afford to buy another car. Please help us. Or get stranded in the middle of nowhere freezing cold thank you.
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all problems of the 2018 Ford Fusion
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Rear view camera has distorted image or changes to a blue screen before saying camera unavailable. It is an intermittent issue that has been happening over many months. No accidents or injuries have been caused.
Back passenger seatbelt won't work. Mirror sensors go off randomly when no cars are around when I'm in reverse. Backup camera malfunctions and the screen turns black.
During a road trip, received an error message indicating "shift sys fault" after the vehicle would not shift out of park. Upon inspecting the vehicle, it was noticed that the transmission linkage cable bushing was missing. The error message had appeared the day before, but the vehicle would still shift and the error message went away after a few seconds. I was unable to recover the original bushing as it was missing when the vehicle was inspected after the error message. Luckily the error did not happen while driving and instead was noticed while the car was in park. The vehicle has not been inspected by anyone other than myself, and I was able to buy a replacement bushing from a local dealership to replace the missing bushing.
The backup camera screen is black or flickers, and sometimes shows an error message like 'camera not available. '.
Known issue with flex plate: rattle noise that gets progressively worse over time and especially when in colder weather, the cold start & when idling causes the rattle noise to be worse, over the past two years the rattle noise is still there but now with some vibration as well. In 2023, took in to Ford dealership & told rattle noise was normal & not significant enough to replace (mentioned the Ford csp notice of the issue), progressively over the last two years rattling has been getting worse (especially when idling), took it to different Ford dealer and they confirmed it has been the flex plate (but now is outside of the csp coverage). No engine warning lights were on, which is more concerning as the rattling and vibrations worsen over time. Was told that if not fixed the whole car could stop & break down, which poses a safety risk. Multiple other customer complaints about safety issues and concerns with this known issue of flex plates cracking that Ford is not taking responsibility for as the csp doesn’t cover vehicles over 10yrs old or over 100,000 miles— leaving drivers with unsafe vehicles with crack flex plates.
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all problems of the 2019 Ford Fusion
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Rear view camera inspection recall (campaign 25sa9/25v695) should be extended at least a few more years. My 2014 Ford Fusion platinum is affected by the same issue.
Rear camera sometimes displays black image or error message when I shift into reverse , I was notified by my insurance company there was a active recall on this specific part on the car - it has been about 2 months now and I am still unable to get to problem fixed as the parts are not available.
My rear camera will go out while in reverse. Sometimes boxes appear on the screen or it will be completely black.
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all problems of the 2013 Ford Fusion
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There is an issue with the reverse view camera screen is distorted and blurry. View is difficult especially when reversing.
The backup camera was intermittently showing no image and now it says "camera unavailable. Contact your dealer. " this impacts the safety of myself and others while backing up the vehicle. I have not taken the vehicle to a dealer yet but it can be reproduced if requested. The intermittent loss of image started last week and slowly led to the camera no longer working at all.
The back up camera is intermittent or is a black screen. It also displays like a mirror image instead of what is directly behind me (right is on the left and left is on the right).
My rear view camera has not worked properly for almost two years now, and has progressively gotten worse over that time period. It will just go out when I’m in the middle of backing out of my driveway or a parking lot. It’s out more than it is on, and has almost caused a serious accident recently in a parking lot. It is an accident waiting to happen. It’s my understanding that this is a serious Ford issue. They have yet to acknowledge it though for my model. I’ve contacted Ford and the dealer to no avail.
Went to back up to park . The shifter would not properly work kept going back to park . I couldn't get it into neutral to push it. No warnings. Had to 1st pay for towing from where it happened to a parking space. Then called roadside service to take it to bay Lincoln in panama beach. I will send the results from dealership. It could of been real serious and caused a bad accident maybe even death. I know Ford had a recall on a earlier model Fusion for shifter cable. If it's the same issue I want reimbursement.
My car was parked in my driveway. I realized that I didn't have my key on me. So I quickly ran in the house to get my key. I went outside to find my car rolling down my driveway into my neighbor's brick house. My 11 year old was messing with the gear shift from the back seat and was able to change the gear to neutral with no brake engaged and no key in the ignition. When I went to the dealership, an employee was able to tell me that it was a bad shifter cable bushing. I checked to see if there is a recall and there was for our year, make, and model; unfortunately, our VIN is now registered under the recall.
Vehicle camera works intermittently. The screen will come on while in reverse however, will go black. I've turned the camera off and on but the same thing happens. The camera should not function like this.
We received the notice about this recall in October 2025, more than six months ago. In our estimation, this far exceeds the reasonable amount of time that should be allotted to a company before a fix needs to be available and completed. This is a serious safety issue, and we have almost been in accidents because of the lack of camera. Dealerships have brushed us off when we asked about the status of the recall, as though it was unimportant. Is there anything we can do light a fire under Ford, or to force them to provide a replacement vehicle for us? thank you,.
I received a recall notice in October 2025 for the back up camera on my car. As of now, there is still no remedy. This puts me and others at risk of potential injury. I have waited patiently and still no solution. Can you help me?.
Rear viiew camera stops working and/or goes blank when the car is put in reverse. Sometimes will also displays back up camera not working please contact dealership.
Vehicle purchased used at simmons & rockwell on [xxx] mileage 16,323. Mileage 38,559 first engine failure & replaced "new" July 2019, *** indications & doc of 2nd engine failure about 70k mileage) mileage 121,163 second engine failure & replaced "new" August 2022 and finally mileage 189,323 with third engine failure sept 2025 this vehicle had regularly interval oil changes. Always serviced & maintenaced regularly information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
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all problems of the 2017 Ford Fusion
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Have had to replace the same 2 coil pacs in last three months. Car will not accelerate properly will not shift into gears properly took to have information test done keeps coming back fouled 2 & 4 coils.
Backup camera broken, works only at random times. The dealer confirmed today it needs to be replaced. Other 2015 Ford Fusions have already been recalled for this issue. I am asking you to expand it to include his VIN.
Backup camera has failed. Again. It was first replaced in 2020 under extended warranty. Now it has failed again.
I read this following article: [xxx] my 2016 Ford Fusion experiences this issue. I was curious why the Fusion is not included in the recall? thank you. [xxx] c- [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I was just driving and I lost power steering, it was incredibly difficult to steer and it was heavy steering, and warnings appeared on the dash.
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all problems of the 2012 Ford Fusion
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Sunroof is leaking and maybe other areas. But it’s getting the ceiling wet around front are of the sunroof and starting to effect the radio playing and eventually probably the buttons on the ceiling.
The backup camera on our 2016 Ford Fusion has worked intermittently for quite some time now. (couple of years at least. ) sometimes when we shift to reverse we get a black display screen, sometimes we get a distorted image, sometimes we get a message saying no camera is available, other times it works normally. The symptoms sound like the ones described the vehicles that are involved in the current rearview camera recall. I had seen rearview camera recalls for Ford products in the past and expected our car to be covered eventually since the symptoms sounded so similar. We have not taken it for repair at our dealer as we have been waiting for a recall. Reporting it now in the hopes that the recall will be expanded to other models that seem to have similar safety issues.
My 2016 Ford Fusion eco boost suddenly began overheating and the sensor would go off then on. I can’t even drive 10 feet. This problem has been consistently happening even after multiple repairs.