Equipment Problems of Ford Fusion - part 2

As I was driving,making a right turn and with out warning my steering wheel before excessively hard to control, turn. Because of the sudden wheel tightening as I was making this right turn I almost collided with a vehicle in next lane on highway. My brakes were in good standing but I had to really step down on my brakes to gain control of the steering wheel. I put in the shop and got a multi point inspection with repairs costs of over 3000 to replace steering wheel gear bolts etc in which I can't afford at this time.

See all problems of the 2014 Ford Fusion 🔎.

We had the door latch recall fixed just over a year ago and now our door won't close. The latch is broken again and it needs to be fixed free.

See all problems of the 2016 Ford Fusion 🔎.

There is open recall for 2017 Ford Fusion coolant leak that may lead to vehicle fire I have the same issue with my 2017 Ford Fusion but my VIN is not flagged now I’m scared to drive the vehicle.

See all problems of the 2017 Ford Fusion 🔎.

Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops.

See all problems of the 2013 Ford Fusion 🔎.

I am requesting formal escalation and review of my case due to a repeat failure of a safety recall component that has rendered my vehicle unsafe and not safely operable. My vehicle is a 2016 Ford Fusion. In 2024, a door latch safety recall repair was completed at an authorized Ford dealership. The same door latch has now failed again, causing the door to not close or latch at all, creating the same safety condition the recall was intended to correct. Both the dealership and Ford customer service have declined assistance on the basis that the recall repair was previously completed. However, this is not a new or unrelated issue — this is a repeat failure of the same safety-critical component addressed under the recall. This condition presents an ongoing safety risk, and the vehicle cannot be used safely in its current state. I have already filed a formal complaint with NHTSA documenting this repeat failure and Ford’s refusal to repair the issue. At this time, I am requesting: review by a supervisor or escalation specialist consideration for goodwill or recall-related assistance resolution of this repeat safety defect without cost to me please provide: confirmation that this case has been escalated a written response explaining Ford’s position any options Ford is willing to offer to address this safety concern I am requesting this review in good faith and hope Ford will stand behind its safety recall repair when the same defect has clearly reoccurred. Thank you for your time and attention. I look forward to your response. Sincerely, [xxx] & [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I have a recall, I need to know where I have to fix that.

See all problems of the 2012 Ford Fusion 🔎.

Unknown - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started smoking and within 5 minutes my car was completely on fire. After the fire was put out, the whole front of the car was gone and then engine looked melted.

Transition light it pulls when put into gear and lost power when trying to accelerate when driving.

Back up camera screen glitches and goes black when backing up. I have to pull forward and try reversing again to get the camera to work. When backing out of my driveway it’s an inconvenience but backing out of a parking space is a much bigger issue. Half way out of the space it will glitch distorting the picture or goes black with no picture.

See all problems of the 2015 Ford Fusion 🔎.

Back up camera, and touch screen go completely out. . . The whole system will not come back on until vehicle is shut off and restarted. This has happened multiple times now.

See all problems of the 2020 Ford Fusion 🔎.

Vehicle display more often than not shows "rear view camera not available" or a distorted image when reversing.

Multiple vehicles of the same year make and model had the shifter cable fail within a short amount of time. Car would not change gears properly. Problem confirmed and fixed by local mechanic shop. No inspections. No warning lights or messages prior to failure.

I need help to get the recalls done on the vehicle I purchased and was never warned of any issues and now stuck and Ford service is dwnyinf the repair recalls and I cannot afford or find financing. Please help.

See all problems of the 2011 Ford Fusion 🔎.

The problem is the rear backup camera and I know Ford has recently issued recalls for certain models due to the camera being broken. The problem is that this is a 2015 model Fusion and is being excluded from that recall but is having the exact same problems stated. It includes the camera not working, black lines appearing across the screen, or just flickering on and off. I think Ford should expand their rear camera problem to more years because it doesn’t stop at 2016 models.

Rear view camera goes crazy when in reverse, sometimes shows a blank white screen, sometimes a message appears that the camera is not available and to contact a dealer, it will randomly activate while driving forward sometimes immediately after putting it in drive and other times after driving forward sometimes immediately a while after continuously driving for a while without having put it in reverse at at point. It also has no sound through any setting: radio, satellite, or bluetooth.

The backup camera works intermittently. Showing a black screen and telling me to see a dealer.

Internal transmission bearing know for the TSB 19-2391. There was no threat to my safety or others. Yes the problem has been confirm with the dealer. The components has been inspected by an authorized Ford dealer, shaker Ford in watertown, CT. There were nothing other than a humming noise coming from the transmission.

My back up camera glitches out where it works one moment and then it doesn’t an I get a message says that the back up camera doesn’t work to call dealership.

Shift actuator wouldn’t go into gear I was stranded a few times had to be towed twice. I’ve found a plastic bushing that showed a $4. 00 part could be responsible. Deadly for us disabled vietnam veterans . I can’t walk. Maine has 200 vehicles with the same issues nationwide who knows supposedly the actuator will not be made by Ford motors until February 2026. I’m 76 years old this is a hazard I can’t afford to buy another car. Please help us. Or get stranded in the middle of nowhere freezing cold thank you.

See all problems of the 2018 Ford Fusion 🔎.

Rear view camera has distorted image or changes to a blue screen before saying camera unavailable. It is an intermittent issue that has been happening over many months. No accidents or injuries have been caused.

Back passenger seatbelt won't work. Mirror sensors go off randomly when no cars are around when I'm in reverse. Backup camera malfunctions and the screen turns black.

During a road trip, received an error message indicating "shift sys fault" after the vehicle would not shift out of park. Upon inspecting the vehicle, it was noticed that the transmission linkage cable bushing was missing. The error message had appeared the day before, but the vehicle would still shift and the error message went away after a few seconds. I was unable to recover the original bushing as it was missing when the vehicle was inspected after the error message. Luckily the error did not happen while driving and instead was noticed while the car was in park. The vehicle has not been inspected by anyone other than myself, and I was able to buy a replacement bushing from a local dealership to replace the missing bushing.

The backup camera screen is black or flickers, and sometimes shows an error message like 'camera not available. '.

Known issue with flex plate: rattle noise that gets progressively worse over time and especially when in colder weather, the cold start & when idling causes the rattle noise to be worse, over the past two years the rattle noise is still there but now with some vibration as well. In 2023, took in to Ford dealership & told rattle noise was normal & not significant enough to replace (mentioned the Ford csp notice of the issue), progressively over the last two years rattling has been getting worse (especially when idling), took it to different Ford dealer and they confirmed it has been the flex plate (but now is outside of the csp coverage). No engine warning lights were on, which is more concerning as the rattling and vibrations worsen over time. Was told that if not fixed the whole car could stop & break down, which poses a safety risk. Multiple other customer complaints about safety issues and concerns with this known issue of flex plates cracking that Ford is not taking responsibility for as the csp doesn’t cover vehicles over 10yrs old or over 100,000 miles— leaving drivers with unsafe vehicles with crack flex plates.

See all problems of the 2019 Ford Fusion 🔎.

Rear view camera inspection recall (campaign 25sa9/25v695) should be extended at least a few more years. My 2014 Ford Fusion platinum is affected by the same issue.

Rear camera sometimes displays black image or error message when I shift into reverse , I was notified by my insurance company there was a active recall on this specific part on the car - it has been about 2 months now and I am still unable to get to problem fixed as the parts are not available.

My rear camera will go out while in reverse. Sometimes boxes appear on the screen or it will be completely black.

There is an issue with the reverse view camera screen is distorted and blurry. View is difficult especially when reversing.

The backup camera was intermittently showing no image and now it says "camera unavailable. Contact your dealer. " this impacts the safety of myself and others while backing up the vehicle. I have not taken the vehicle to a dealer yet but it can be reproduced if requested. The intermittent loss of image started last week and slowly led to the camera no longer working at all.

The back up camera is intermittent or is a black screen. It also displays like a mirror image instead of what is directly behind me (right is on the left and left is on the right).

My rear view camera has not worked properly for almost two years now, and has progressively gotten worse over that time period. It will just go out when I’m in the middle of backing out of my driveway or a parking lot. It’s out more than it is on, and has almost caused a serious accident recently in a parking lot. It is an accident waiting to happen. It’s my understanding that this is a serious Ford issue. They have yet to acknowledge it though for my model. I’ve contacted Ford and the dealer to no avail.

Went to back up to park . The shifter would not properly work kept going back to park . I couldn't get it into neutral to push it. No warnings. Had to 1st pay for towing from where it happened to a parking space. Then called roadside service to take it to bay Lincoln in panama beach. I will send the results from dealership. It could of been real serious and caused a bad accident maybe even death. I know Ford had a recall on a earlier model Fusion for shifter cable. If it's the same issue I want reimbursement.

My car was parked in my driveway. I realized that I didn't have my key on me. So I quickly ran in the house to get my key. I went outside to find my car rolling down my driveway into my neighbor's brick house. My 11 year old was messing with the gear shift from the back seat and was able to change the gear to neutral with no brake engaged and no key in the ignition. When I went to the dealership, an employee was able to tell me that it was a bad shifter cable bushing. I checked to see if there is a recall and there was for our year, make, and model; unfortunately, our VIN is now registered under the recall.

Vehicle camera works intermittently. The screen will come on while in reverse however, will go black. I've turned the camera off and on but the same thing happens. The camera should not function like this.

We received the notice about this recall in October 2025, more than six months ago. In our estimation, this far exceeds the reasonable amount of time that should be allotted to a company before a fix needs to be available and completed. This is a serious safety issue, and we have almost been in accidents because of the lack of camera. Dealerships have brushed us off when we asked about the status of the recall, as though it was unimportant. Is there anything we can do light a fire under Ford, or to force them to provide a replacement vehicle for us? thank you,.