Service Brakes Problems of Ford Fusion - part 1

Ford Fusion owners have reported 1,966 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion based on all problems reported for the Fusion.

1 Service Brakes problem of the 2010 Ford Fusion

Failure Date: 09/21/2026

My brakes felt mushy for a couple days. Next day br a ke fluid dash light came on. Brake fluid was so low couldn't see it. Went to autozone bought brake fluid . Dot 3 per internet. Internet went on to share the fact thi s p r oblem was recalled. I h a v e none open says major safety problem tow xar immediately. Im on s t at e assistance I can't pay to fix.

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2 Service Brakes problem of the 2014 Ford Fusion

Failure Date: 09/11/2026

The contact owns a 2014 Ford Fusion. The contact stated that while driving 30 mph, the vehicle entered limp mode and failed to accelerate as intended. The transmission ran poorly, making it difficult to merge, and the contact expressed concern regarding a potential crash. Following the failure, the hill brake assist turned off. The brake pedal bumper and stop pad fractured, causing the vehicle to enter limp mode. The contact called the dealer and was informed that a diagnostic test was required to determine the cause of the failure. The contact notified the manufacturer of the failure by phone. The failure mileage was approximately 106,000.

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3 Service Brakes problem of the 2010 Ford Fusion

Failure Date: 09/09/2026

We have had multiple issues with the abs and hcu since we bought this car used a couple years ago. We've replaced the abs module and hcu and had Ford reprogram it and are still having issues. The brakes go out fully and I went through a red light. The abs and traction control and check brake system lights come on. We've spent a couple thousand dollars trying to fix this issue. The brakes have gone out before this incident as well around 95k miles and intermittently since. If needed, contact for invoices.

4 Service Brakes problem of the 2013 Ford Fusion

Failure Date: 09/01/2026

The contact owns a 2013 Ford Fusion. The contact stated that while stopped in a drive-thru, there was an abnormal hissing sound coming from the brake pedal. There was no warning light illuminated. The brake pedal was depressed to the floorboard, and excessive force was needed to stop the vehicle. The vehicle was driven to the residence. The contact stated that after restarting the vehicle, the "check engine" warning light was illuminated and the "brake level low" message was displayed. The contact associated the failure with NHTSA campaign number: 23v162000 (service brakes, hydraulic); but was unable to secure an appointment with two local dealers for a timely repair. The contact requested authorization to have the vehicle repaired by an independent mechanic with reimbursement, but the manufacturer declined the request. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer denied a request for a loaner vehicle. The contact was provided a case number. The vehicle was not repaired. The failure mileage was 172,318.

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5 Service Brakes problem of the 2009 Ford Fusion

Failure Date: 08/21/2026

Dear NHTSA, the braking system failed which was covered by Ford safety recall 19s54 with NHTSA campaign #19v904000 at 37,750 miles. After research and finding the label of the abs hydraulic control unit still on the vehicle, being manufactured 07/12/2008, picture attached, it turned out to be the original hcu, whose failures were the reason for the safety recall. A Ford dealer had performed software evaluation of the abs hcu and determined replacement of unit not necessary. This was done on 4/14/2021 at 17,606 miles along with break fluid change to dot4 and reservoir cap change. Unfortunately my wife just went through a four-way stop intersection when the break pedal went to the end of its movement without being able to stop. No injuries or crashes involved. According to all sources read, this was caused by the abs hcu valve being stuck open after attempting to brake on the slippery road during rain. The car is no longer safe to drive and sitting in front of our home. Asked Ford motor CO to take care of this incomplete repair by the Ford dealer and replace the hcu but they say it’s no longer their responsibility. My understanding is that with a safety recall, they are to fix the issue as long as the vehicle is still around. They don’t agree. Can you help with this situation? thank you! note: I tried to upload pictures of abs hcu and VIN labels on vehicle but failed after a number of retry attempts. If you need them I can try another way. Let me know.

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6 Service Brakes problem of the 2014 Ford Fusion

Failure Date: 08/21/2026

The contact owns a 2014 Ford Fusion. The contact stated that the brake pedal was not sending the correct signal to the abs. The "hill assist" option was not operational while driving on a slope and the brake lights remained illuminated, even when the brake pedal was not depressed. An independent mechanic was contacted and associated the failure with the brake pedal failure. The contact associated the failure with NHTSA campaign number: 22v011000 (services brakes, hydraulic). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

7 Service Brakes problem of the 2014 Ford Fusion

Failure Date: 08/21/2026

The brake pedal switch pad was recalled and failed after being fixed and tripped the whole abs system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to disconnect my battery. Ford did nothing.

8 Service Brakes problem of the 2016 Ford Fusion

Failure Date: 08/14/2026

I would like to make a complaint for malpractice during a recall repair. I was notified on Aug 4, 2026 that after the dealership did the recall 23s12 brake hose that during the test drive that my master seal and brake booster started to leak and needs to be replaced. They asked me if I have had any brake problems and we have not. They wanted to charge me over $1000. I declined because I had no issues prior to my vehicle going to them. They then stated they would complete the job for a little over $600. I declined. They said they reached out to Ford to see if they could cover the master seal and brake booster but they said Ford declined. However, they never asked Ford. I have the oasias report verifying that information. They did not inform me that this is a saftey issue, they never said do not drive the vehicle, the documentation they gave me does not warn this is a issue. However, on the way home I realized I had no brakes. I assumed my vehicle would be in the same shape as I had it taken in and I would have brakes. I do not. I brought my vehicle to my home called the dealership who basically said unless I want to pay for the job in full I am on my own. I need help. I have the information on July 30 when they did the original inspection and they did a brake inpection and there is no mention of any brake issues. However, after the recall the inspection was done, they took a camera went into the brake booster and master seal. All of this was done with out informing us until it came time to pay.

See all problems of the 2016 Ford Fusion 🔎.

9 Service Brakes problem of the 2013 Ford Fusion

Failure Date: 08/05/2026

The contact owns a 2013 Ford Fusion. The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed; however, the brakes became inoperable. The brake pedal was depressed all the way to the floorboard for the vehicle to stop. There was no warning lights illuminated. The contact's husband became aware that brake fluid was leaking from the vehicle after the contact and her son returned to the residence. The contact stated that the vehicle had been recently serviced on June 8, 2026, and there was no mention of an issue with the braking system. The dealer was contacted and stated that the brake pads were extremely worn, and the brake lines needed to be replaced along with the brake master cylinder. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,385.

10 Service Brakes problem of the 2008 Ford Fusion

Failure Date: 07/21/2026

I had the Ford brake recall work completed in 2023, but the same brake issue has returned. This appears to be the same hcu problem covered by the recall, and Ford is now refusing to repair it. I am concerned because this is a serious safety issue, and the recall repair did not permanently correct the problem.

See all problems of the 2008 Ford Fusion 🔎.

11 Service Brakes problem of the 2014 Ford Fusion

Failure Date: 07/14/2026

All brake lights are stuck on after turning the car off.

12 Service Brakes problem of the 2013 Ford Fusion

Failure Date: 06/29/2026

While driving home from work. I heard a pop and seen smoke coming from my tire. I pulled over and seen fire behind the wheel. After looking it over the emergency parking brake motor that attaches to the brake caliper was blown apart. The pistons in the caliper pushed so hard against the brake pad that it was bent to a 90 degree angle. Had to replace pads, rotors, and calipers in both sides.

13 Service Brakes problem of the 2010 Ford Fusion

Failure Date: 06/24/2026

The abs hydraulic control unit (hcu) failed internally due to a stuck valve. The component remains on the vehicle and is available for inspection upon request. While braking normally on a public road, the vehicle hit a minor road bump, causing the abs to momentarily engage. Immediately following the bump, the brake pedal lost all hydraulic resistance and dropped severely to the floorboard. The vehicle experienced an immediate, drastic reduction in stopping power and an extended braking distance, nearly causing a collision. This sudden loss of braking capability puts the driver, passengers, and other motorists at immediate risk of a severe accident. There were absolutely no warning lamps, error messages, or symptoms prior to hitting the road bump. The braking system functioned completely normally until the exact moment the abs was triggered by the uneven road surface. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives. This identical safety-compromising failure mode (loss of pedal pressure immediately following abs activation on a bump) is a thoroughly documented defect covered by Ford under safety recall 19s54 and customer satisfaction program 21n11. However, because this specific vehicle has a production date falling just outside of Ford's arbitrary manufacturing window (which cut off on July 15, 2009), the vehicle is barred from receiving the safety remedy. This vehicle uses the exact same layout and suffers from the exact same dangerous safety defect. The NHTSA needs to investigate and force an expansion of the vehicle build dates for this recall before this known defect causes a fatal crash.

14 Service Brakes problem of the 2012 Ford Fusion

Failure Date: 06/22/2026

My car does not always respond when the brakes are tapped. They are soft/squishy at times and I have to push the pedal all the way to the floor for the car to stop. This issue has been occuring off & on for approximately 3 years though it's been more frequent since June of 2026. I have never seen any warning or failure light/notification any of the times this has happened. The issue was determined to be a faulty master cylinder by the service department at colley Ford in glendora, CA.

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15 Service Brakes problem of the 2012 Ford Fusion

Failure Date: 05/30/2026

Brake system. Pedal is soft and braking force to stop is reduced. Yes, at first they thought it was the brake booster, and know thinking it is the master cylinder, now they aren't even sure what it might be. Ford dealership techs. No, pedal was "squishy" when braking.

16 Service Brakes problem of the 2016 Ford Fusion

Failure Date: 05/22/2026

After hitting 100,000 mile my car electronics failed and caused my steering to fail and all other safety equipment like airbags and brokering system.

17 Service Brakes problem of the 2017 Ford Fusion

Failure Date: 05/22/2026

Nhtsa claim # 11739491 update 05/22/2026 young Ford ogden utah is refusing to execute the remedy for open safety recall 23s12 on my vehicle. They are refusing to run diagnostics test to honor the recall without paying $100 and up fee.

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18 Service Brakes problem of the 2017 Ford Fusion

Failure Date: 05/21/2026

Nhtsa recall 23v-162/Ford recall 23s12 vehicle suffered secondary failure of recall remedy part which caused an immediate loss of braking ability. Ford dealer refused a safety tow unless I paid for it upfront which forced me to use my personal roadside insurance. After calling local dealer to assure vehicle had arrived after being towed, dealer said they couldn't look at vehicle until Tuesday , five days later because of the weekend and holiday.

19 Service Brakes problem of the 2009 Ford Fusion

Failure Date: 05/20/2026

My brakes had went out while I was driving home from work.

20 Service Brakes problem of the 2016 Ford Fusion

Failure Date: 05/15/2026

The engine experienced a sudden failure that caused the vehicle to become completely inoperable. Prior to the failure, the vehicle exhibited intermittent hesitation, rough idling, and loss of power during acceleration. These symptoms began several weeks before the complete failure. No warning lamps were illuminated at first, but shortly before the breakdown, the vehicle displayed a check engine light and a “service engine soon” message. While driving, the vehicle abruptly lost power and became unsafe to operate. I was forced to pull over immediately, which created a safety risk to myself and other drivers due to the sudden deceleration and inability to maintain speed in traffic. The vehicle would not restart afterward. A repair facility has confirmed that the engine has suffered a major internal failure and requires replacement. The estimated cost of repair starts upwards of $5,000. The vehicle is currently non?drivable and remains available for inspection. The issue has been reproduced and confirmed by an independent service center. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. However, I have found multiple similar complaints from other owners reporting the same type of powertrain failure, suggesting a potential pattern or defect affecting safety.

21 Service Brakes problem of the 2017 Ford Fusion

Failure Date: 05/10/2026

I was driving and the car just stopped it wouldn't let me put in park or drive it just stayed in neutral. And I was stuck it kept the the emergency break on. Then it wouldn't turn off all the way which caused the car to drain battery.

22 Service Brakes problem of the 2016 Ford Fusion

Failure Date: 05/07/2026

The contact owns a 2016 Ford Fusion. The vehicle was serviced under NHTSA campaign numbers: 23v162000 (service brakes, hydraulic) and 19v632000 (steering), but the failure persisted. A month after the recall repairs were completed, while driving at an undisclosed speed, the brake warning light was illuminated and blinked, and the steering wheel failed to function as intended. The contact used force to veer the vehicle to the side of the road. Once the contact was able to pull to the side of the vehicle, the engine was turned off. The contact called her boyfriend, who drove to the site of the incident and assisted the contact and pushed the vehicle to the residence. The dealer was contacted and at first refused to inspect the vehicle. The contact called the dealer again, and the dealer sent a mobile mechanic to the residence. However, no cause for the failure was found. The contact was informed that a diagnostic test would be performed on the vehicle. However, the contact would be responsible for the bill. The vehicle remained at the residence unrepaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.  .

23 Service Brakes problem of the 2016 Ford Fusion

Failure Date: 05/04/2026

The entire engine/motor.

24 Service Brakes problem of the 2009 Ford Fusion

Failure Date: 04/16/2026

The contact owns a 2009 Ford Fusion. The contact stated that the vehicle was taken to an independent mechanic for brake repairs, and after the repairs, the brake pedal felt spongy. The independent mechanic performed further inspections and diagnosed the vehicle with insufficient brake pressure due to a failure of the abs hydraulic control unit. The manufacturer was notified of the failure. The contact related the failure to NHTSA campaign number: 19v904000 (service brakes, hydraulic); however, the VIN was not included. The approximate failure mileage was 110,000.

25 Service Brakes problem of the 2010 Ford Fusion

Failure Date: 04/15/2026

My 2010 Ford Fusion has been having issues with the abs system/module showing the fault code, service advance track system. After checking the recalls on this issue, I learned that Ford did have a recall for this make/model, recall # 19s54, but only from cars out of a certain plant during a certain time. I was told by the local Ford dealer as well as Ford motor CO. That my vehicle was not included even though a recall was released on the same make, model, and year Fusion. I was told by the local Ford dealership that I was free to make a service appointment for the issue. I feel like this is a known issue that Ford is aware of and is using any means necessary to avoid taking the proper responsibility to service a vehicle under a recall for the exact same issue.

26 Service Brakes problem of the 2016 Ford Fusion

Failure Date: 03/20/2026

My vehicle has multiple active safety recalls that remain unrepaired. I have already contacted the dealership and attempted to have these issues addressed, but I have experienced delays and a lack of response. The front brake hose recall presents a serious safety risk, as it could rupture and cause a brake fluid leak, leading to reduced braking ability and increased stopping distance. Additionally, the rear view camera recall affects visibility when reversing, as the camera may display a blank or distorted image. I have already filed a complaint with NHTSA regarding these unresolved recalls. One of the recalls currently does not have a remedy available, and the other has not been completed despite my efforts to schedule repairs. These unresolved safety issues put me and others at risk, and I am concerned about the lack of timely action to correct them.

27 Service Brakes problem of the 2014 Ford Fusion

Failure Date: 03/13/2026

Complaint description: I am filing a complaint regarding a severe brake assist failure in my 2014 Ford Fusion. The vehicle has experienced a repeated loss of brake assist, resulting in a hard brake pedal and increased stopping distance. Despite multiple visits to the dealership, only the vacuum pump was replaced, and the root cause was intally never fully diagnosed. Full diagnosis is still under dealersip review at phil long Ford of denver. I am concerned that this is part of a larger, incomplete brake system failure. As several brake recalls have recently been fixed inclding replacing leaking brake lines and brake lights. While there are currently known recalls on certain Ford Fusion brake systems (such as brake hoses, brake lights etc), these recalls do not appear to cover critical components such as the vacuum pump, brake booster, hard brake lines, and camshaft. These omissions leave a gap in addressing a potentially life-threatening safety risk. The dealer’s incomplete diagnostic leaves me and others exposed to a dangerous failure. I urge NHTSA to open an investigation into these brake system components to ensure that a comprehensive recall is considered. The repeated failure, despite previous repair attempts, makes it imperative that all related brake components be thoroughly examined, as this is a life safety risk. Thank you for your prompt attention to this urgent matter.

28 Service Brakes problem of the 2011 Ford Fusion

Failure Date: 03/03/2026

Car continues to accelerate after applying the brake. Has happened numerous times. Usually at slow speed.

See all problems of the 2011 Ford Fusion 🔎.

29 Service Brakes problem of the 2013 Ford Fusion

Failure Date: 02/28/2026

Brakes went out while driving. Brake fluid reservoir is full.

30 Service Brakes problem of the 2010 Ford Fusion

Failure Date: 02/23/2026

The vehicle turns on the traction control and abs lights, automatically makes a bell sound as a warning, and stops braking, regardless of your speed at that moment.

31 Service Brakes problem of the 2016 Ford Fusion

Failure Date: 02/23/2026

I called way scarff Ford to have the safety recalls taken care. Got my appointment, stopped the car off in the morning. They kept the car for 3 days and after the 3rd day they said everything is good to go. Go there in auburn wa couldn't find my car. Took 4 people or including myself. Then it took another half hour to 45 min to find my car. Go get in the vehicle and something doesn't seem right. Everything still felt the same. I look under the hood and find that the the recalls for the cable bushing wasn't corrected so let led me to think that the other recalls were not completed. Befote calling Ford corporate to have this issue taken care of we called [xxx] in enumclaw to have this taken care of. Since the car was at way scarff my car started to act funny. Lean idle, really rough idle vibration with now a code p0299 which is the underboost. I do not think they hooked the hoses up correctly. So now my car is acting really funny. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

32 Service Brakes problem of the 2011 Ford Fusion

Failure Date: 02/20/2026

2011 abs system module it’s supposed to go back to default and it didn’t and the brakes completely stop working my car didn’t want to start and there’s no light nor abs light no check engine light no code comes out to warn that the brakes are not working I have 119000 abs module failure brakes stopped working.

33 Service Brakes problem of the 2010 Ford Fusion

Failure Date: 02/15/2026

The brakes completely failed pressed pedal all the way down! my son almost died! the brake pads are new!.

34 Service Brakes problem of the 2013 Ford Fusion

Failure Date: 02/06/2026

See attached document for complaint.

35 Service Brakes problem of the 2012 Ford Fusion

Failure Date: 02/06/2026

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was soft and spongy. The brake pedal was depressed to the floorboard before the vehicle stopped. No warning lights were illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was not duplicated. The contact was informed that an inspection was completed, and the brake pads and rotors were in good working order. The contact stated that the failure had occurred two months after the brake pads and rotors were replaced by an independent mechanic. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.



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