Sun/moon Roof Assembly Problems of Ford Fusion

The contact owns a 2020 Ford Fusion. The contact stated that while the vehicle was at the car wash, water entered through the closed sunroof. The vehicle was taken to an independent mechanic, who determined that the sunroof drain needed to be cleaned. The sunroof drain was cleaned, but the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 20v260000 (visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to the dealer to have the sunroof replaced. The failure mileage was approximately 80,000.

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The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 60 mph, the sunroof detached from the vehicle and flew off. The vehicle was not diagnosed or repair by an independent mechanic or the dealer. The manufacturer was made aware of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 69,000. The VIN was not available.

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