Visibility Problems of Ford Fusion

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to roll down the passenger’s and driver's side windows, the windows failed to function as needed. Additionally, the contact stated that several buttons on the steering wheel failed to function as needed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

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The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the front window defroster was inoperable causing a visibility hazard to the driver. Additionally, all the windows in the vehicle were inoperable and would not roll down. The cause of the failure was not yet determined. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 92,000.

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The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle and attempting to close the front passenger side window or the front driver's side window, the windows raised up but failed to remain closed. The contact stated that the windows immediately rolled back down independently. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed of a TSB related to the failure, but no assistance to repair the vehicle was offered. The failure mileage was 22,000.

The contact owns a 2015 Ford Fusion hybrid. The contact stated the rearview camera failed to turn on or would temporarily turn on while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that he would be responsible for the cost of the repair because there were no recalls related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 18,000.

The contact owned a 2013 Ford Fusion. While traveling highway speeds, the passenger noticed an abnormal burning odor. The contact turned on the air conditioner and smoke emitted into the cabin of the vehicle. The vehicle lost power and the contact was able to see flames from the side mirror. The passenger was able to exit the vehicle. When the contact attempted to exit the vehicle, the door jammed. The contact had to apply excessive force in order to exit the vehicle. Upon leaving the vehicle, it became engulfed in flames. The fire department was contacted and extinguished the flames. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. Prior to the failure, the contact received notification of NHTSA campaign numbers: 14v597000 (air bags, seat belts), 15v246000 (latches/locks/linkages), 16v875000 (seat belts), and 17v209000 (engine and engine cooling). Santa monica Ford Lincoln in santa monica, CA performed the repair. The manufacturer was not contacted. The failure mileage was approximately 68,000.

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The contact owns a 2016 Ford Fusion. When the contact activated the driver side window, his arm became caught up and difficult to remove from the window. The contact stated that the feature was a safety hazard for children. When the window control was activated and released, the window continued to rise. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 2,500.

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The contact owns a 2010 Ford Fusion. When the down button was depressed on the front driver's side window, the window failed to roll down. The contact also stated that the front driver's side door failed to open from the inside. The contact had to exit the vehicle from the front passenger side door. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000. The VIN was unavailable.

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On the morning of Thursday November 21st, 2013 I loaded my kids for school and proceeded to exit my garage and turn my defrost on when not a min later my rear window popped and shattered. I called Ford and reported the incident and was advised that was not a safety concern and that it would not be repaired. My children sitting in the back seat could have been seriously injured by the class but not for the tint that held it in place. . .

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Front windows and moon roof have spontaneously opened on two consecutive days after the vehicle has been shutoff, locked, and vacated. This problem can allow unauthorized access to the vehicle and exposure to the elements potentially damaging the interior.

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Since I bought this car, streaks appear on the windows when you open and close them. I asked the dealer about this during an oil change and showed him first hand how the window was spotless and then I lowered it and raised it and it had verticle streaks from one side to the other. He told me he had heard this from other Fusion owners and unless Ford issued a recall that it could get costly to have it fixed. I avoid opening the windows because those streaks are destracting on sunny days and can give the appearance of something being there that isn't when turning your head to look or looking through the side mirrors. My dad just bought a Ford f-250 and his doesn't do this so maybe it's the parts that Ford uses on this vehicle that cause the problem.

See all problems of the 2007 Ford Fusion 🔎.

Low beams dangerously inadequate. Low beams illuminate a pattern of only 18 ft. In front of vehicle. At 25 miles per hour a vehicle travels 36. 6 feet per second, which means the driver has less then a half of one second to react to anything in or on side of the road. Had the vehicle to the dealer twice regarding this but not until the salesman and service manager took a night time ride did they believe my complaint. After the night ride time they both agreed, "they would not drive a car like that". Service checked four other Fusions and discovered they too had this pattern of light. Since the beams are within the owners manual specks and Ford has not addressed/acknowledged this issue as of yet (waiting for a fatality?) the dealer could not help me and suggested installing after markets and registering the VIN# with the NHTSA. Purchased piaa 75's and had their service dept install. This did not fix the 18 ft. Visibility pattern problem.

See all problems of the 2011 Ford Fusion 🔎.