Software Problems of Ford Mustang

Instrument cluster is blank upon start-up. This vehicle should be included in the NHTSA campaign number 19v076000. At vehicle start-up, the instrument panel cluster assembly sometimes misfunctions and shows a blank display. This has happened 3 times since I have owned my car for only 1 month. I brought it in for service on 6/4/19 and walker Ford supposedly updated the instrument panel cluster software to fix this problem but it happened again and on 6/18 upon starting the car, the instrument panel was blank. The vehicle was stationary in my garage. I got in it to go to work and started it and the panel was blank. I turned car off and went inside the house and called Ford. I then went back into car and restarted it and it was fine. It was working again.

See all problems of the 2019 Ford Mustang 🔎.

When the car was about 3 years old, I started to feel a quick loss of power in the steering when making a turn. It had only lasted a second and only happened at low speed in parking lots but happen while I was driving so I took it to the Ford dealer in fullerton CA. They said it was a software problem and they updated the software. The problem disappeared but then reappeared about a year later. I continued to drive it cause it was only occasionally at low speed for a half second in parking lots. Then in the morning of October 16, 2015, the steering of the car locked while I was in the middle of the street for about 5 seconds. Two yellow warning lights then came on in the dash and the steering released. One warning light said "service advance trac. " I slowly drove it to the Ford dealer in fullerton on residential streets since it was nearby. I no longer felt safe to drive the car. I told them the problem. They kept the car until October 20. The mechanic told me he had to change the entire power steering system because of an internal failure and the charge to me was $1733. I complained but had no choice since I needed the car repaired. I have seen very similar complaints on the internet about other Mustangs. Ford recalled several other models earlier this year for the same problem; ¿a potential intermittent electrical connection in the steering gear¿ that Ford says ¿might result in the loss of electric power-steering assist while driving. ¿ these models included 2011¿2012 Ford fusion, 2011¿2013 Ford taurus, 2011¿2013 Ford flex, and 2011¿2013 Lincoln. I believe Ford knew of the problem but decided to pass the cost of repair to affected customers rather than do the recall of that model. This risked the life of myself and others because it resulted in a loss of control while driving. I believe I am entitled to the cost of this repair from Ford. Thank you.

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Takata recall - this 2014 Mustang has approximately 22700 miles and has been subject to the takata airbag recall for approximately two years. Though Ford has notified me that airbags are available, I cannot get a dealer (I've been to two) to install the airbag. Additionally, the car has an electrical fault in the engine management system that has been noted since the car had 5000 miles on it. Despite more than five trips to the dealer and more than 28 days in the shop, the car is still unrepaired. The Ford engineer's latest speculation as to the cause is a software problem, which he acknowledged could affect all systems, including brakes, throttle control, lighting, and the airbags to name a few. Bbb's autoline arbitrator agreed that the car is unsafe to drive and ordered Ford to repurchase the vehicle. However, Ford did not do so within the allotted time due to frivolous document requests that delayed the process, and their refusal to inspect the car on site or pick the car up with a wrecker at a reasonable time. They insisted that I drive the car, which I now refuse to do so. There are other documents available, these are the primary documents related to the claim.

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