Fuses And Circuit Breaker Problems of GMC Envoy

The contact owns a 2007 GMC Envoy. While driving 40 mph, the headlights failed to work. After a few minutes, the headlights automatically turned on and worked normally. The failure occurred without warning. The vehicle was taken to the dealer (williston motors, 1801 2nd Ave w, williston, nd 58801) where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 888-988-7267 and stated that the VIN was not included in a recall. The manufacturer provided case number: 8-3395918942. The approximate failure mileage was 137,000.

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I started my GMC Envoy so that it may warm up. As it was warming up I started to smell smoke. I hit the onstar button and was speaking to the customer rep when the smoke got heavy and sparks came from the drivers door panel. I immediately back the car out of my driveway because I did not want my house to burn in case the car went up in flames. The onstar rep called the fire department who came and ripped apart the door panel, disconnected the battery and pulled out a burned window harness unit. The fire chief said that it what started the fire. The tow truck came and took the car to the dealer where I was told I had to pay out of pocket because the warranty was over, mind you this is a 2007 GMC. When I told him it was a manufacturer defect and it did not matter whether or not I had warranty or not GMC should be responsible. He said that there was no recall and I would have to pay if I wanted my car fixed. I had to rent a car because they would not even honor they're 5 year 100k mile courtesy car warrant and I had to pay almost $1000. 00 apart from the rental to have my car repaired. When I finally got my car back the receipt confirmed what happen. The service manager even stated that the fire started from the wire harness and there was a short somewhere in the car that they had to repair as well. My car has not been modified in any way.

Turn switch previously replaced becuase hazards came on when putting on turn signal. Now windshield wipers are stuck on and had to pull fuse to stop, will be returning to dealer, again.

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