Navigational (global Positioning System) Gps Problems of GMC Sierra 1500

On March 3rd 2026, I went to a doctors appointment. Halfway into the 50 minute drive, I noticed the on the infotainment screen that my gps was still showing me being at home. It was working normally a couple days prior to parking the truck. After my dr appointment, I did some online research and followed recommended procedure to do a hard reset of the infotainment/radio to try and refresh the signal. Didn't work so I checked the recommended fuse and it was good. Realized that the onstar and truck's cellular/data was also not working. After more research, I found that it's a very commonly reported issue on 2022-2024 trucks. Apparently the telematics module will freeze/glitch or fail. Took my truck down to american Chevrolet on April 13th for the data gateway module recall# n242435631 and asked their service advisor if he could find out what's going on. After the recall was performed, he verified that the telematics module is indeed dead but, because I'm at 39,000 miles, they could not fix it at no cost. The biggest reason why I've been driving this truck so frequently is because it's the safest truck we have and the automatic crash response & emergency gps gives my girlfriend some piece of mind when traveling with our two sons. She now refuses to travel with me in the truck. I'm also upset that the cellular data is paid up until I believe March of 2027 and now I can't use services paid for but, I'm more concerned about the safety features that are no longer working. For this part to completely fail or lock up at under 40k miles is absolutely absurd. I'm going to request a good faith repair through GMC but, I want this to be documented. Thank you for your review of this problem.

See all problems of the 2023 GMC Sierra 1500 🔎.

Onstar telecommunications module failed within 5 months of ownership. Gps and in car navigation goes crazy showing incorrect position which is distracting on the infotainmet screen. Been almost 4 weeks with no estimate of part availability from gm.

See all problems of the 2025 GMC Sierra 1500 🔎.

It is a known issue the onstar modules fail and are on back order. They make you pay for 3 years of service on supply you a part that fails. This makes the phone app not work unbeknown to me when I had my kids and dog in the vehicle creating a safety is. This makes remote start and lock unoperable. This makes the gps as well as the clock unoperable. This makes the sos call in emergency not operable.

See all problems of the 2022 GMC Sierra 1500 🔎.

I have been having trouble starting my 2004 GMC, sometime when I turned the key it would do nothing, I had it towed in and spent over $500 to repair it, alternator, battery etc, and it did not fix the problem. When I got it back, and it did it again, I found that if I moved the steering wheel up and down with the lever, it would then start. Yesterday I went out to start my truck in my driveway, and the key will not turn in the ignition. It feels like the ignition came apart or something inside. The steering wheel is not locked. It is ridiculous that I will have to pay to have this vehicle towed in again and pay to repair the ignition, when gm has been having huge problems with ignitions! I have had other problems with this vehicle to include a fire under the dash. My insurance covered it because a fuse melted and did not do it's job, however now my speedometer does not work, and they want me to pay for a new wiring harness which I will not do. I use my gps to track my speed! the rear transfer case went on it, and I spent $1,800 to have a new one installed. There have been other small things, but those are the major problems I have had over the years. I am like every other average person. I had no idea how to get gm to fix them, so I just paid myself! when I was researching how to replace the ignition, I came across your site. I have no idea what I can do about this or how to go about it. I need my truck as soon as possible, so I will probably get stuck paying again! thank you.

See all problems of the 2004 GMC Sierra 1500 🔎.